There's a reason these guys have low reviews. Listen, don't waste your time, nor money. Honest…read moreJohn's is not so honest. My house was sold a few days ago, and new owners started moving in today! My agent found this company to certify the septic for escrow docs and pump. There was a previous company that came before Honest was called by my agent, the previous tech sprayed pavers, said he'd have to dig up, then out to my front gate, blah blah an entire mess they would have caused. Another horrible company that didn't know what they were doing.
Now, mind you, I'm at work, hired an agent to take care of my sale. I receive a call, and it's from the office manager, Roxanne?? Or whatever her name may be- so RUDE! She called me and started with, I'm calling because (name of agent) isn't picking up, so have to call you( still have no clue what this is about) she sounds aggressive, and she starts making up elaborate stories about 2 companies coming out prior and the grass is marked at pavers, that's where her guys also measured it to be, they have to pull out pavers, and my agent was adamant that this must pass?? Blah blah, running her mouth nonstop. I had to cut her off, let her breathe. First off, never call owner directly. I hired an agent for a reason, second, don't call with an obnoxious, rude, abrasive tone, when I had no clue as to what is going on. And third, don't tell me where my tank is, when I know damn well where it sits, not on pavers!
I interjected and cut her off.. and even in the midst of it, I could hear her talking to John at a distance and repeating what he was saying, in a low tone to where I couldn't hear. She lashed back and said to me- Well I'm tempted to pull away from this job! We're not gonna pass it anyway because it's too close to the column blah blah shut up already. I wouldn't want to be married to her. ( woah..lady, don't threaten me.. )
I told her, please do, and I hung up.
Called a company, that I was referred to and had them connect with my agent, they were there next day. Zero issues, dug under grass, dirt only, no pavers, no need to dig all the way to my fence.. pumped and certified..
Certification sent to escrow, and owners are now occupying their new home. Don't trust a dirty business.