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    Absolute Pest Control

    3.7 (3 reviews)
    Closed Closed

    Services - Absolute Pest Control

    Pest extermination

    Tick or mite extermination

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    PestMaster of Richmond

    PestMaster of Richmond

    (26 reviews)

    We recently received a notification of a scheduled appointment on a specific day without a…read morespecified time, and without prior contact from Pestmaster. This appears to be their standard procedure. Apparently, the technician arrived and completed the inspection while we were not at home. However, I personally inspected the area and found that an HVAC drain pipe is completely disconnected, causing water to pool on the ground. It seems the technician either did not thoroughly inspect the crawlspace or chose not to disclose this information, which is concerning either way. Moreover, the technician texted me with only about 15 minutes' notice of their arrival, and did not respond when I replied. Additionally, I have been receiving daily emails since the service notifying me of a balance on my account. In my opinion, the level of customer service from Pestmaster has been disappointing. We are saddened by their acquisition of the company we previously enjoyed, and are now actively seeking a new service provider.

    We've used these folks a few years now and they are always professional and friendly. They have…read moredone a great job of keeping any ants or spiders getting into our house. I have nothing but nice things to say about these folks. They always send an email alerting you to an upcoming visit and, text or call when they are 15 or so minutes away. You can also look online at their payment portal to see what month and day a tech will be coming to do treatments and put it on your calendar. You can also call them for an unscheduled visit if you find a problem or infestation, at no extra charge. I don't understand the negative reviews on here for this good company. Some of the comments appear to be written by clueless folks. Just sayin'.

    ClearDefense Pest Control - Dianne

    ClearDefense Pest Control

    (12 reviews)

    Downtown

    Since I just had my first pest and mosquito treatment, I can not comment on the pest control…read moreaspects of the business. But my experience thus far prompted a review. I am impressed by their customer service, customer relations technology (text message updates, easy online billing and documentation), and overall friendliness of everyone that I have encountered so far. John M. was my technician and he was great. His attention to detail and thoroughness was outstanding. He arrived early after verifying that was OK with me. He clearly explained everything he was going to do and why. He sprayed every nook and cranny both inside and out of the house, and enthusiastically showed me a couple of wasps nests and giant spiders that he found (I had no idea they were there). So far so good with this company. The customer experience is fantastic, much better than the other 3 (big name) pest control companies I have worked with.

    Tim came to our home and was very polite, professional, and personable. Having pest issues is never…read morea great feeling but I have appreciated the entire process with ClearDefense. I originally spoke with Brandy on the phone and she was very reassuring and got someone out to our home a few days later and they were able to treat the same day. Service and inspection took less than two hours. We signed up for a year treatment plan and everything is very affordable. It's an excellent choice for peace of mind in your home.

    Absolute Pest Control - pest_control - Updated May 2026

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