Tim and Carl did a great job with our bat exclusion project…read more Thorough inspection and explanation, and quick work on the job

Communication with these people is horrible. Other than the initial appointment, they don't show…read moreup when they're supposed to and I could never get any straight answers. They were intent on getting my credit card number on file and up selling me on a crawlspace without ever showing me where my crawlspace was compromised.

James went out of his way to remedy my critter situation. He is a great person to deal with. His…read moreprices are reasonable and fair.

A black snake in our crawlspace freaked out the plumbers who went down there looking for a leak…read more Called another pest control service that couldn't come out for a month. They recommended Rustler's. They told me they charge a flat fee, and they could not guarantee they would find the snake when they came. I said okay, they came out promptly and within about 5 minutes caught our little friend. Great service, honest, and friendly.

Asap wildlife are good at answering and calling you right back to get someone to your house. They…read moreare a little costly as well. Spent $850 for bat removal service from attic altogether. The inspection was supposed to be of the full attic. My attic is split due to vaulted ceiling so the young girl and young boy only inspected half of the attic without going through other door. A tube was put in and netting put up from the outside for a week. The bat droppings removal was included along with sanitation but droppings were still left in attic under area where bat was seen hanging during clean up. And still other side was not checked to make sure nothing was left. When i called to voice a complaint, the owner returned my call but had the nerve to raise his voice with me getting upset over me explaining about the dropping still being there and other side of attic being checked by the girl he sent out. The girl stated that she sprayed both sides but had not even been to the other side and i just wanted to make sure we were fully in the clear for our attic. I would not recommend this company if you talk to customers like that when an issue arises.

Despite a few hiccups with scheduling, they were great! I highly recommend them if you have bats!!!…read moreI've used about 3 or 4 companies in the past but the bats have returned. One call to ASAP got rid of them all. Thanks!!!

They started off great with the once a month treatments to my yard. Then they started coming sooner…read morethan the 30 day window. They started coming (for example) June 26th then again on July 6th. They would not come twice in a month but every 12-15 days. I called in June to request my date of service be only during the last week of the month. They said ok and kept coming every 14 days. I called in July to cancel the service and end the contract. The phone agent said she would have the supervisor contact me. I asked if I needed to cancel in writing and was told it was not necessary. Of course I never got a call and a text was sent while I was at work saying my technician was close by. I tried to call but I was on hold for 20 minutes. My card was charged for another month. I called again and got the same spill about a supervisor calling me back that never happened. Fast forward to today and I get a text saying my technician is in the way. I was beyond annoyed. I was serviced on Aug. 22 and again on Sept.11. Today is Oct 2! Once every 30 days was the agreement. Luckily, I was home and able to wait for the tech. I called while the company to let them know I had canceled their service and that I had contacted my card company and blocked them from making any more charges as well as locked my card. Again I was put on hold and then told a supervisor would call me. Once the tech arrived, he had been to my home before and he was very kind. I told him what was going on and told him he could collect the boxes. He said he understood and would cancel my service from his end. Much to my surprise (not!) I get a call about 20 minutes later for someone from the company. She apologized and said she can see the notes that I canceled in JULY ( it is now October) but she doesn't know what happened. I don't believe her. Nonetheless, skip this company if you need expected honest from them. The techs are friendly and kind. The "supervisors" are scammers! $85 every 14 days verses once every 30 days gets costly.

Terrible work, terribly overpriced. Tech broke my vent cover on installation leaving a large hole…read moreand the cage wasn't even flush with the wall then just left without telling me they had damaged my property. Took 3 calls to get someone to call me back and repair the poor work and no one ever apologized or offered a discount. Communication is also awful. Never gave advanced notice of when the tech would show up and she then came on a different day than what she had previously said and acted annoyed that I wasn't at home. To make it all worse there were never any mice even caught and I suspect I was scammed and told that droppings from prior work last year were fresh. The company didn't honor their warranty from work done last year because it was a different franchise owner. Now I'm having difficulty getting through to cancel the monthly service I don't need because I don't even have mice. Never use them.

Nice guys. Reasonably priced. Veteran owned. They provide a great service. Highly recommend.read more

Great company with great customer service. Their treatments have worked well on our house, and any…read moretime there have been issues after a treatment (it rarely happens) they send someone back out again no charge. Special shout out to Jason, who is the provider that routinely services our home. He has always been friendly, professional and on time!

Rich Perry is the best. He went above and beyond to help me out getting rid of a black snake in my…read morehouse and then inspecting the outer perimeter of my house looking for points of entry. He was so polite and helpful!!!!

From the owner: Emergency Wildlife Removal is on call 24/7 to take care of anything you need removed…read more From immediate animal removal to preventive packages that take care problem areas before you have an unwanted guest. We do it all. We work hard everyday to provide the best services for our clients in the greater Richmond area Let us take care of you!

I heard noises & saw our bathroom ceiling opening up from some animal that got into our attic from…read morea hole in the outer siding and was chewing into the ceiling overhead. Piedmont came over, did a thorough inspection, identified the entry point, set traps, and made subsequent visits to seal up holes & siding that were out of place.​ We're very pleased with the professionalism & personable manner of Tyler & Max(?).

Very pleased with Austin P Mosley, our Dodson Bros service technician in Richmond, VA…read more Elizabeth K.

Horrible. Don't sign up for service plan. Initial person is good but person that comes after that…read moreis awful. Service plan is supposed to include additional visits if there are issues. I called to let them know i was seeing more bugs just a couple days after a monthly service and no one ever called me back. I called right after that service bc i could tell no one sprayed outside so no wonder i was seeing bugs after the service.

Amy is the absolute best. Very friendly, very professional. Great customer service. And with her…read moreyou get results.

They need to follow up with potential customers when a contract is accepted. I have been trying to…read moreget them out here for over a month. I accepted the contract. She emailed to me and then nothing.