My spring broke and I had them come out. They were fast and swapped my rollers. Works like new now. Would use again read more

Matt, from Absolute Doors and Home Services installed our 3 new garage doors several years ago when our old ones were in really bad shape. He did a great job! Ever since, we have had Matt come back to do routine maintenance on the doors, to replace a torsion spring that broke, and to replace a keypad that needed to be replaced. He came quickly, did a great job and his fees are very reasonable. Matt is very friendly & easy to talk to and to ask questions. When we have any garage door issues, we immediately contact Matt because we know we will get great, prompt service at a very fair price. We highly recommend Absolute Doors and Home Services for any garage door needs you might have. read more

Matt was great in fixing our garage door issues in June of 2023, but issues arose again within 6 months of purchase of the new door. Over the past two years, we have called at least 8 times and left messages. There has been absolutely NO response. We understand that the 1yr warranty on labor has expired (due to nonresponse), but our 4yr warranty on parts is still effective. Again, the response has been absolutely ZERO!!! The customer service has been ansolutely terrible!!! read more

Our garage door opener conked out Christmas week. After I called and left a message, we received a text right away and set up a time. Great service and price, Highly recommend! read more

Absolute Doors in Bartlett. Matt arrived on time and did an excellent job replacing my broken springs and tuned up my door at no extra charge. Highly recommended. read more

Matt and Carl did an excellent job installing my 3 new garage doors. In spite of being the coldest day of the year so far they worked thru it. Price was great,door was a quality insulated and workmanship was top notch. I would highly recommend them for any garage door replacement or service. Quick response and excellent communication. read more

Highly recommend Absolute for any garage repairs. They came out early the next morning and gave us an estimate without any up selling. Just an honest quote of what has to be done. Carlos was great. You could tell that he proud of the of the work he did but more so that we could now use our garage door again. Great job and customer service. read more

Matt was professional, honest and easy to talk to regarding questions and concerns. He showed up on time and did an excellent job with replacing our garage springs, offers a great warranty and thoroughly cleaned up after the job was finished. We have already referred Absolute Doors to our neighbors and will continue to refer him to family and friends in need of garage help! read more

Our garage door broke when the temperature dropped significantly. So when the door wouldn't open, I just assumed it froze. It obviously was more than that.... We discovered the spring above our door was broken and my car was trapped in the garage. We called at 6 pm and by 6:45 pm, a tech (Carlos) was out fixing our garage. They were fast, honest, thorough and walked my husband through everything from what he was repairing to seasonal maintenance. We have an 18 year old MasterLift that he said was in great shape and that our doors wheels may need to be replaced in a year or two, but it wasn't urgent. I appreciated Carlos' honesty. Overall, they were great! We will definitely use them again. read more

Showed up at the arranged time. Made the repair of the torsion springs (which was the original issue) plus a few other items that were wearing out or missing upon inspection by the tech. The tech was extremely nice. This is the kind of service you don't really want but when it's required, these will be the guys I'll call. read more

Quick, efficient and pleasant! It was less than 12 hours between contacting them to request an appointment and the tech fixing it. I was pleasantly surprised to receive a response on a Friday evening after hours and it was all done through their website. Price was reasonable. The tech, Carlos, was pleasant, friendly and very thorough! He made sure we knew exactly what he did to fix it, issues we will most likely have going forward due to parts wearing out and took the time to take a useless lock off and grease the tracks. 100% will use again and highly recommend. read more

After coming home from work on a Friday to find our garage door not working correctly- a broken cable to our knowledge, my Husband found A Absolute Garage Door on Angie's List and was able to reach them and schedule a next day appointment right away. David Schafer came to our house from A Absolute Garage Door this morning, on a Saturday, and fixed our garage door in a few hours. He was professional, courteous, easy to work with, and very transparent about the costs involved. We highly recommend this company- and although I hope our garage door never breaks again, we would definitely call A Absolute Garage Door Co. again! Huge thank you to them for saving the weekend. My husband was very stressed out and worried about our garage door- someone maybe being able to get in, etc.. however now we are worry free, door is fixed, good to go. read more

Excellent work!!!!! Absolutely best price by far. Literally confirmed what I was looking for on a saturday, and had my new garage door installed by noon tuesday. Installers went above and beyond to adjust and seal every opening as my old garage door had gaps. read more

I would highly recommend Absolute Doors and Home Services! He was able to come the next day and quickly figured what the issue was in order to repair my garage door. Matt is SO good at what he does. And, he is so nice. He explained everything very well and in a way that is easy to understand. He had installed the garage door in 2018, and one thing that meant a lot to me was that he remembered not only me, but also the conversations we had back then. Truly a great company! read more

Matt and his team installed 2 garage doors and openers for my 3 car garage. Custom ordered doors look and operate great. Manufacturer defect promptly corrected by Matt. Would refer him to those seeking garage door services. Thanks Matt! read more

Absolute Doors was able to come to my home within a couple of hours to fix a broken spring. They were friendly, thorough, and a pleasure to work with. They also explained everything they were doing. I would absolutely recommend Absolute Doors and Home Services and will use them again going forward. read more

i was very pleased with the service provided by Absolute Doors. They were able to give me an appointment promptly and showed up on time. The service rep was very professional and pleasant. He gave me a quote upfront and completed the work in the specified time. The garage door is now working and is much quieter. read more

This company is reliable, trustworthy, fair, and the best. I would never use a different garage door company. They can fix all garage door types, which a lot of companies don't do.They return your call right away, and are available 24/7.They do garage repair and service, new garage doors, spring replacement (Broken Spring), fix broken cables, fix garage doors that are stuck, do hardware replacements, do hardware brackets, panel replacement, roller replacement, track repairs and replacement, weather seals, garage door openers, lift masters, circuit boards, remote controls, and sensors. The owner is the most friendly, trustworthy, and honest person. You will feel 100% safe with them, and it is a huge relief to know that they are available at all hours. I would recommend this company to everyone. If you ever see an issue with your garage door, call this company. They are the absolute best:) read more

Amazing service, prompt notifications, easy to work with, and very reasonable prices. One of the best service companies I've ever used. The tech, Carlos, was very knowledgeable, pleasant, and provided really great and genuine customer service. From beginning to end, the service was perfect! I highly recommend! read more

Very unhappy! I got my garage door fixed when the machine broke down. They came promptly and fixed it. However, the wall mounted remote stopped working in 3 weeks. I have been trying to call 4 different phone numbers ever since, no one picks up or calls back. Non-existent customer service. Never using them again! read more

We are repeat customers of A Absolute for the past several years and have also referred them to family members because we trust their expertise and feel comfortable trusting them with any garage door issues. Service is always prompt, even on days when we provide short notice. Pricing is competitive, and Matthew is extemely knowledgeable about all aspects of the work including parts, usage, warranty, etc. He is honest and communicative about pricing and any other details required in order to get the job done. We will continue to call A Absolute when in need of garage door repair and would highly recommend them! read more

Well... the garage door continued to make loud popping noises and I determined it was time to get a new garage door. I didn't even bother shopping around with other companies, because I had been so satisfied with A Absolute in the past. I got in contact with Deanna, the office manager, and shortly thereafter Matt came out to the house to take measurements and go over options with me. We decided upon the garage door (well insulated) with windows (C.H.I. Brand). The garage door was ordered and within five (5) days, Matt was out to install it. He explained the install thoroughly and noted he would have to cut away a few chunks of drywall on each side of the garage to accommodate the new rails and supports. (I didn't care about this, but it was nice of him to give me a heads up, in case I was particular about the wall). It took Matt a few hours to get the new door installed. Afterwards he walked me through the maintenance (lubricating the hinges and rails). Matt was very meticulous with his clean-up, picking up all of the scraps and materials, including the old garage door and parts. Couldn't have been more pleased with the entire process from ordering to install, thanks to the excellent customer service team of Matt and Deanna (behind the scenes). A Absolute is definitely my go-to Garage Door company and I would highly recommend them! read more

Awesome. Awesome. Awesome. Service was fast and very reliable. The technician not only repaired our door (needed new spring) but also walked me through future expenses over the next four years. Very friendly. read more

This company was awesome. They came out on a Sunday morning and fixed my garage. Both Matt and Chris returned all my phone calls and set up an appointment that fit my schedule. They were prompt and courteous. They explained what repairs/replacement were needed. Matt showed me my damages, which I knew to be the issue. He quoted me a price for the work that was very reasonable! It's nice to know there are companies out there that are truly customer-oriented, prompt and reputable. DC read more

Very happy with the service provided. We have a HOA and Absolute Garage door made it a breeze to get the paper work in to the board for approval. They showed up when they said they would and provided excellent and professional installation. read more

My 15-year-old Craftsman opener croaked. No complaints. These guys did a repair two years ago and told me it was on life support. The young man came out today to do a Liftmaster replacement. He wasn't doing a hard sell. I didn't just fall off the pumpkin truck. Nobody's brushing hay and straw off my shoulders. Nobody calls me Zeke or Buford. He rightfully showed me that the other Craftsman motor was two years older. They could give me an $80 discount to replace both on the same service call. That means new motors and keypads and clickers and rails and chains. A total of $690 for two systems. You bet. Go ahead. The cool part? Our serviceman pointed out a secret button that the home's previous owner had hidden inside the main garage door. So well hidden...we hadn't noticed it in five years of owning the house. Think about The Man from U.N.C.L.E. and the secret entrance to U.N.C.L.E. headquarters` through he tailor shop? Same deal. A button at chest level, secreted just inside the door. Allowing you to walk out and reach back to activate the door without triping the electric eye. Very cool. (Go check your own homes for secret passages and hidden rooms and buttons that do something interesting.) read more

I went with AAbsolute to replace my door because they provided the best bid out of 3 service providers. Job was scheduled a little less than a week after we signed on. Matt did a great job: removal of old door, installation of new door, in about 2 hours. The job was very straightforward and Matt and his technician did a fantastic job. Matt reviewed the warranty and product info with me. I'm really happy with the work and I will probably use AAbsolute for any future work without going through the hassle of getting other bids, because I feel AAbsolute is the kind of service provider you can call with confidence that you will get top-shelf service at a reasonable cost. read more

I just bought a new garage door through A Absolute Garage Door, and am very happy with the product and service. They came out on a Sunday to get my old door closed, and installed the new door two days later. Matt came out both days and was very polite, professional and did a great job. I was happy with the price and felt I got a good deal. I would definitely recommend them and will use them anytime I need service on my door in the future. read more

They did a GREAT job in installing two new garage door openers. They were very professional, courteous and reliable in terms of meeting their commitments. I would strongly recommend them to anyone looking for any garage door related servicing/replacement. I have used others in this industry but they seem to be the best so far. In fact, I would only use them going forward. read more

Hooray for professionalism and courtesy! Friendly installer (Joe) was dispatched within a couple hours of my call, within the specified time window, and gave me a 10-minute heads-up call before he arrived. He patiently explained the replacement parts I needed and why, worked efficiently and tidily. I got a lesson in how to use and program my door and opener, and my receipt and warranty information were emailed to me before his truck left my house! What a relief to work with a professional and reliable company. The stickers with their contact information left on the inside of the door and by the opener switch are going to be helpful if I ever have a problem again - and it gives me confidence that they happily stand by their work, 24/7. read more

We had a garage door emergency at 7:30 on a Saturday night. A Absolute came to our rescue only 1 hour later and earlier than we expected. They diagnosed the problem quickly and fixed it quickly also. The company service tech really knew what he was doing. Our garage door has never run more smoothly and our problem is no more. Highly recommend. read more

Matt came to my new home today and installed a garage door opener. I was so impressed with his professionalism, work ethic, patience explaining the features to me and his overall service. I had to reschedule due to my closing running late on the house so he went ahead and started assembling the opener in the driveway. When I arrived, it was ready for install. He is a great guy and I can't say enough about his wonderful service. It's so nice to find a trustworthy company and I would very highly recommend him. Thanks Matt! read more

I called 3 times, unable to leave a message as their voicemail box was full, 3rd time I called was able to leave message. They never called back. Guess they don't need my business read more

Very impressed by the service. Called at 6 pm and Matt was able to come out by 7:30 the same night. Replaced the snapped cable on the door and also serviced the opener at no charge. Patiently talked me through issues to watch for -- things to do and not to do. Very professional and polite. Would recommend their services to others. read more

Do not use this company. I had one broken spring and the guy replaced two of them because he said the door springs were obsolete and some additional hardware as well was changed. The door was a recently changed clopey from HD. I smelled BS. Anyway, he fixed it under an hour and charged me over 400 for the repair. Much higher than the quoted price for the broken spring. read more

Woke up sat morning to an open garage door, realized it never closed night before. After playing it with realized torsion spring broke. Called Matt around like 10am, he was able to get out my house with in a few hours. Gave me a fair price and inspected rest of my door and gave it thumbs up. After he finished we go to test it and my opener was making an awful sound, turns out that I ended up breaking my opener by forcing it to open my door earlier that morning before i realized spring was broken. Matt had parts in truck gave me good price and went ahead and installed my new opener as well. I would highly recommend Matt and I will def pass his info to anyone looking for garage service. A+ read more

What unprofessional service. It took two days to get a quote, for which I thought we might be on the right track with Matt at A. Absolute Garage door Co. to come put on a new garage door. We then spoke and confirmed that I would hear from him after they came and measured the outside of the garage, to make sure it was the correct fit and set up an appt. He told me he would call if the appt. could be earlier, but there would be a call after they measured the garage and as well and 1/2 before arrival time. Neither happened and he calls 1 hr. after he said he would arrive. Talk about bad business, what type of ethical and professionalism is that so we are on to other garage door companies now to start over. I don't recommend them at all unless you want to do a dance with a company that obviously doesn't want your business. read more