Told me he could fix the issue. Was watching TV as I entered, proceeded to be rude and told me "Too many screws!" Refused to work on my computer. This treatment after I had driven cross town. There is a reason he lost the location on Menaul to then be demoted to a run-down location. Very obvious MAGA male. read more

Almost hate to give away one of my secret pleasures - but If you're looking for computer or laptop parts - or need a repair or a simple upgrade, this is the place to come. I've been a many-time buyer (from out of town), and I'm a computer geek - and while the place is a used computer warehouse vibe - the staff know enough to let you have your way - if you treat them respectfully. If you're looking to beat Amazon pricing or eBay, just forget it and order from those serves. So to be clear, if you know what you're looking for - and it's an older cable or a spare part, they've probably got it. If you're willing to dig through boxes of cables, they probably have it. If you need a cheap laptop or desktop, they probably have it. If you need a brand new in-the-box nVidia 3090 GTI with water-cooling for 40% under MSRP - (are you frigging kidding me?) - No, probably not. But if you just need a SATA DVD burner or a DDR3 8GB RAM stick, yeah, they have those too - and you can pay & walk out with it. Just don't expect eBay pricing. It's "here and now" pricing, which is fine by me. I don't mind if they need to earn a living, and am happy to pay what they want for what they have. Because sometimes, it's trash to them - but gold to me. Also, the staff are indeed knowledgeable and find most commonly needed items immediately. USB cables, yeah they got those. SSDs, yes. HDDs, yes. read more

very rude customer service the dude couldn't even hear me and I'm yelling through my phone

Needed a specific cord as I am not savvy when it comes to all things computers. I'm assuming the owner behind the counter was very friendly and helpful and knew exactly what I needed. Also offered a return if it did not work for any reason. Highly recommend as this guy Knows his stuff! read more

The owners salesman sold me the wrong parts and he would not refund or take the parts back. We discussed this matter for over a month and the owner said that it was my word vs his salesman that he has used for a long time. I was never given a receipt and paid $100 dollars for a cpu and ram. I informed the owner that if he didn't make this right I would review him online and he said he would have his lawyers on me. That's not how this works. PLEASE CONSIDER DOING WHATS RIGHT AND ILL TAKE THIS DOWN. Be careful of this place. (Update) Now I have a "reviewer" trying to get me to take down my review. He has reviewed 16 computer stores in town and gave them all horrible reviews and accused them of illegal business practices, EXCEPT he gave this store a 5 star. Interesting indeed. I contacted other reviewers in the past and they have been stalked and threatened to take down their reviews. STAY AWAY Update: the illegitimate reviewer has been removed from yelp. Good on you yelp you're the best!! read more

Almost hate to give away one of my secret pleasures - but If you're looking for computer or la[top parts - or need a repair or a simple upgrade, this is the place to come. I've been a many time buyer (from out of town), and I'm a computer geek - and while the place is a used computer warehouse vibe - the staff know enough to let you have your way - if you treat them respectfully. If you're looking to beat Amazon pricing or eBay, just forget it and order from those serves. So to be clear, if you know what you're looking for - and it's an older cable or a spare part, they've probably got it. If you're willing to dig through boxes of cables, they probably have it. If you need a cheap laptop or desktop, they probably have it. If you need a brand new in the box nVidia 3090 GTI with water-cooling for 40% under MSRP - (are you frigging kidding me?) - No, probably not. But if you just need a SATA DVD burner or a DDR3 8GB RAM stick, yeah, they have those too - and you can walk out with it. Just don't expect eBay pricing. It's "here and now" pricing, which is fine by me. I don't mind if they need to earn a living, and happy to pay what they want for what they have. Because sometimes, it's trash to them - but gold to me. Also the staff are indeed knowledgeable, and find most commonly needed items immediately. USB cables, yeah they got those. SSDs, yes. HDDs, yes. read more

This place is an absolute dive. The place is literally filled with junk and over priced crap.

Greetings, I'm a long time computer Nerd who started in the 80's... I've seen the rise of computer desktops, and the quick decline. As all of the good stores have slowly disappeared I was happy to find this place. I am a computer fixer, and use many old and vintage computers. (some are even still running Dos 3.0, and windows 98.) It's almost impossible to find some of the older parts out there, but when I need something this is one of my go to places. Sometimes, you might not find folks in the best mood, these days, but you can almost always find what you need. I have been very happy with what I've Gotten. They're Knowledgeable and usually can put their hands on stuff right away. Personally, I don't care about their attitude, I care about the quality of their work, and equipment, and in that They have never failed to Deliver. The Gray Wizard Wizard's Network Integrated Services (aka: Matthew Romero) read more

These guys are honest and professional. I brought my laptop in a couple of days ago and had it diagnosed and fixed up in less than 4 hours. Their free diagnosis definitely beats their competitors $75+ diagnosis fee. Thanks guys! read more

I am glad this place exists. If you are not a computer nerd, walking in here might be a little overwhelming... but as a computer nerd myself, I have to share with you that this is the kind of place you want to take your computer for repairs and service. This is NOT the kind of store where you will be ripped off like some of the "computer service desks" at big box retailers. The folks who work here know their stuff and will repair your computer quickly and efficiently. I have had a few items repaired here when I was too busy to deal with them myself OR I simply couldn't get the part needed since I couldn't order parts directly from manufacturers. Each time, I felt the cost was reasonable and the work was done well. That being said, some repairs have taken a little longer than I expected, but the parts needed to come in. Other things have been repaired right there while I waited. If you're into vintage technology, they have some great older items and all are very fairly priced. If you're a computer nerd, you owe yourself a visit here. If you're a normal person and just need advice on what to buy or need a repair, I would recommend this as a good place to go. Don't expect the fancy corporate environment of a big box store. They also probably won't charge you nearly as much. read more

I just bought my first 3d printer and discovered my PC's graphics card could not handle the video requirements for Fusion 360. The salesman here helped me pick a GPU in my price range. They had a lot to choose from. It came with drivers on a cd and fired right up. Of course had to download the latest drivers from the manufacturer's website, that was to be expected as they are upgrading them all the time. What an incredible difference this upgrade has made to my PC. Thanks for answering all my questions too, even about 3d printing. read more

I have done business with Mr. Tom Reed for 20 years! He has always been fair and honest with me! I purchased my wife Elaine's laptop, and had a ram upgrade done to my home desktop! Both are running perfectly. I won't go to anyone else. I have also recommended him to my large extended family, and they we impressed with his fast, friendly, and professional service. So I personally recommend him for all your computer and phone needs. read more

Talked to the obscenely rude (not to mention pompous and self righteous) owner, Tom. He was easily one of the most pushy, shrewd business owners I have ever dealt with in my entire life. If I bought a $1 computer off this man, I'd still be completely certain he was somehow ripping me off. Do not trust this man or this business. read more

The charger of my laptop broke and I visited most shops in town, but all of them failed to provide a replacement, as it was an obscure European model. These guys took the effort to really look into the problem and order several replacements until they found one that worked. In addition, they provided a cheap laptop that I could use in the meantime, and actually that's the laptop I'm still using. They really care for the customer and offer quality products for a very reasonable price. In similar places, I feel like they just want my money, but in this place I felt like they really wanted to help me and offer something that was adapted to my needs. read more

I stopped by on Tuesday afternoon but they were not open. I tried calling, but got no answer. I had 2 laptop and 1 desktop for them to work on. I guess they don't want business or they are only open certain days. We will try some place else to do business. I hear Sandia is reasonable. read more

This store has a decades long track record with me The used machines I have bought have always worked for long enough; somecwork still. Yes, a used laptop may not last forever, but the owner Tom has always provided very good and unfailingly honest after sales support. Prices are a little more than on-line, but the local support is really worth more than the difference. And if you love old Macs, this is definitely the place. It's a diamond in the rough. read more

I've been doing business with Tom for over 12 years. This is my go to place for computer parts. Great selection. They also have bare bone systems (computers with no operating system) at great prices. If you are looking for a great selection of computer components, this is the place to go. read more

Best source for used computers and parts I've been able to find in Albuquerque or Rio Rancho. Some reviewers say the owner can be impatient at times. It's true. He's honest and I'll buy from him again. read more