Super rude service, cursed me out on my way out. Discriminatory behavior, full of grumpy people!!read more

Mark and staff are amazingly honest. They are there to provide a service based on the reality of a…read moremarket. If honesty isn't what you want, take your business somewhere else. They have a great selection of things, fair market pricing. I've sent people there and I'll be a return customer.

Overpriced! Items appear to be well used with poor quality. I would not recommend this shop.read more

We were shopping for vintage turquoise silver jewelry. We happened in to this small and well…read morestocked hidden gym. We were greeted immediately and made to feel welcome upon arrival at the store, we met the owners and really enjoyed conversation with them, great people!

They are gone What else do you want me to say I just want to share that Oana pan has gone out of…read morebusiness and it's replaced with the pot store.

Not far from my home. I was referred here from another pawn shop. They specialize in what I was…read moreselling. They were very up front and professional with me. Not rude but friendly, and very conversational. They gave me some tips and I went about my way. When going north on 2nd street towards this business, make sure to watch for it. There is a tree right before that could hinder your view if you're not watching. Though it is neatly tucked in from the street.

Service was meh. Only does loans. Was not as helpful as some of these reviews stated.read more

Reviewing a pawn shop? Yes, I know the owners pretty well (just showing my bias up front) and am…read morevery much amazed at the level of service I've seen here and the respect which they give their customers. This is a family business, handed down from one generation to the next. Plus, the name has a sense of humor to it you don't see in most Pawn Shops... Nice location, and even nicer staff.

They are super nice. Bob the owner was amazing, and his staff just as nice. They didn't even try to…read moresell us anything, just answer our questions, looked at a ring and gave us a free estimate on the valve. Fixed some diamond earring for us and only charge for a piece that was missing. We really enjoyed talking to Bob and Andy. The store was in a very interesting place, you never except it to be there. But, they had a number of customers in there, but they have a lot of staff. Highly recommend them. You can tell they know their stuff.

Amazing!! Came in close to closing but nobody seemed to mind! Brought in some jewelry and they…read morecleaned and fixed them so nicely! They even fixed a small pill holder I had!:) welcoming atmosphere! Felt like I was hanging out with my aunties and uncles

Very nice selection available and the owners are knowledgeable and helpful people to do business…read morewith. I always enjoy stopping by even if I don't end up buying anything. I've recommended Castle Gold & Silver to many friends with mixed reactions. It's not a New York City top tier name brand jewelry store. But that's the point. Most people don't understand that when you buy from a "fashion designer" jewelry brand you're paying a large mark-up for the name. Whereas when you purchase your jewelry from a shop like Castle, you'll be buying the actual value of the precious stones, metal, and workmanship. Oftentimes, you may even find some of those designer jewelry pieces which a customer received as a gift, but decided didn't suit her style. A true find for those of us who don't have the time for shopping trips out-of-town! In all, you can't go wrong by stopping by to see what's new at Castle Gold & Silver!

Castle Gold & Silver treated me and my watches like we were family. Knowledgeable and friendly,…read morethey are fully prepared to make sure your needs are met. I recommend them without hesitation. (They also honored my hoary head with a softer hit when it came time to pay for their attention to my watches.)

I've been to this establishment several times and I can honestly say most of the staff are friendly…read moreand helpful. I can't say for other staff since I've only dealt with four or five people that work there. They were honest and fair with their pricing. I definitely would call in to confirm any items before showing up but I have never had an issue with this establishment. I would rate all employees I have had an interaction with 5 stars. Never have I felt uncomfortable or cheated in any of their pricing. Out of other pawn shop in Albuquerque or the surrounding area, this place I would say has quality but also quantity for sure. You don't feel as if the items or the actual store is dingy. Great selection in jewelry and designer goods also fire arms there are plenty to choose from. There can be a bit of a wait at times since this is what I consider one of the nicer pawn shops here in Albuquerque so obviously they are going to attract business. If waiting is an issue I would call ahead to see what the wait is like. But it can honestly change in a minute from slow to completely packed, I would take that into consideration.

I brought in a brand new, open-box 2025 MacBook Air 15" with the M4 chip, 24GB RAM, 1TB SSD, and 3…read moreyears of AppleCare+ (a $2,000 setup), along with an M1 iPad Pro. With screen protector and a Apple Pencil Despite the MacBook having top-tier specs that significantly increase its resale value, they offered me a combined total of only $420 for both items. That is roughly 15-20% of the actual market value. It felt like they were banking on me not knowing the value of my own hardware or being in a desperate situation. If you have high-spec Apple gear, do your research before coming here. They will try to give you base-model 'junk' prices for premium machines. Take your business to a shop that actually understands technology specs

This is the most honest pawn shop in ABQ. The owner goes out of his way to make the best deal…read morepossible. He and his staff have high integrity and are so honest. highly recommend this business .

I went there last Friday with some stuff I wanted to pawn-BUT the guy said he had NO money to buy…read moreanything-I guess people owed money and didn't pay it yet

Professional and informative in regard to jewelry and precious metals. Wonderful customer service…read moreand a beautiful store to shop or sell.

Fantastic customer service! They are very honest, even if it doesn't benefit them as a company,…read more They are very knowledgeable about their business and will research and find things for you if you truly are interested in purchasing quality jewelry!

Awesome place to buy jewelry and pottery. Everything is 50%…read moreoff retail. Great selection, great customer service, great price. I would highly recommend Palms in Albuquerque NM. Very happy with my purchases.

I found this trading company to have many authentic jewelry pieces, pottery, blankets and more…read more However, the sales person that worked with me was new and really couldn't answer too many of my questions and she did not go seek the information from anyone else either. Other customer she helped they ask questions same thing she said she really didn't know, but yet she didn't seek advice from any of the other workers. So if you're new to this stuff have questions and the sales person cannot answer them strongly suggest that you ask them to go get the information or get a different sales person. Other than that, I would recommend this business.