Fantastic locally owned company with great employees and service. Tucson Pool and Spa has been a…read morestaple in the Tucson area for many years.

Very nice on the phone and the technician was very nice, however they charged 150 just to come look…read moreat my spa heater.. not touch it, just tell me it is old and needs to be replaced.. maybe took 4 minutes if at all. Definitely a ridiculous amount for literally no legit service. Felt like a money grab. They didn't respond to my email about the crazy amount. They sent an estimate that was way more expensive than it should cost to even replace that system. (I went elsewhere and they did a great job for far less)

Island Pool Services have been taking care of our pool for over 10 years now. The owner, Travis,…read moreis a great guy and very professional. I take great pride in my pool and about who takes care of it. We use them for cleaning, chemicals and repairs. Travis has always been very honest and hardworking. The prices are very reasonable and my family and I couldn't be happier. We highly recommend them for any pool cleaning, problems or situations you may come across.

I totally disagree with the negative review! Travis, the owner, is prompt, professional and…read moreknowledgeable. One of his employees, Chad is also a great guy. Island Pool had two different levels of weekly service that you can choose. We are very please with the company.

At this point, no. Don't do it!…read more We had a $14,000 Hot Springs spa installed only one month ago. It has leaked since installation. We had a second service guy come out and explore the inner workings to see why it continued to leak. He chipped away much of the hard foam insulation and concluded it was a manufacturing defect. He said this was not too uncommon with Hot Spring Spas. So, why does Poolwerx still sell them, I wonder? Supposedly, a Hot Springs Spa rep was going to contact us. Nothing. Now, as of last night, the electrical system is not working. We are unable to turn on the lights, or the jets. So, we have a $14,000 leaking spa that does not work - sitting on a concrete pad we paid $1000 to have poured (solely for the spa) - and it's only one month old. Please folks; thoughtfully consider all optional luxury purchases. We are pained thinking of what we could have done with that $15,000.

Epic Fail. Expensive, poor service, unprofessional office staff, pool techs don't always show up,…read moreconstant excuses. We used them for years and should have changed service long ago. They have constant turnover (management, office staff, and techs) different people every time you call. The pool was often green, chemical levels always wrong, and they charged almost double what we pay now with another service. Now we pay far less; and our pool is always clear, clean, and beautiful.

Horrible customer service, I called in to get a quote and was spoken rudely by the owner and hung…read moreup on. Don't recommend

Fernando did an excellent job of listening to what we wanted, turning our thoughts into a coherent…read moredesign, and then having his crew turn it all into reality.

called 6 times in last 2 weeks left my name AND NUMBER no reply…read more Brandon sold me wrong pump motor. also connected it incorrectly. only 3 posts and 1 was ground so jacuzzi didn't work actually wanted me to buy more parts motherboard and heater core.. called his previous employer who sent out a tech and found that i got wrong parts and installation was botched. the new tech got my jacuzzi running unfortunately now i have to buy the correct pump motor again and pay labor 3x for 1 job thankyou . lets go Brandon

Brandon was scheduled to come on a Friday and rescheduled twice which to me is bad business. If you…read morecan't come, don't put me on the schedule. He'd sold me the spa when he worked for Thermo Spa, and I paid over $30K but he couldn't remember that I had the large swim spa, so he didn't have "time" to stay while it filled. Apparently he emptied and cleaned the spa, turned on the hose, texted me at 11:48 am to say he'd just left with the water still running, which scares me at the best of times. Who does that? I was at work and wouldn't be home for several hours. So I arrived home at 5:15, worried that the spa had overflowed, but there was no more than a foot of water, so the water was not running, but the filter was pulled out and no chemicals had been added - so now I have to fill the spa, turn the breaker back on, put in the chemicals and reinsert the filter. Isn't that what he gets paid for? He never told me what I'd need to do to get the thing back up and running, but he did manage to send the invoice for $200, which price he'd offered me at the time of the sale. When I called and spoke to him about how he'd left me in the lurch, he said he'd saved me $500 and did a really good job. Seriously? I provided the electricity, the water and the chemicals, how is that worth $500? He may have provided a bucket, not sure. A really good job would have been for him to return later in the day to check on the running water, or stay as he should have while it filled. Isn't that what we're paying him to do? I think it's what "spa maintenance" actually means. The worse part for me is that his business name is misspelled on the invoice - I can't get past that. He spelled "repair" "reapair." If you own a repair business you should know how to spell the word. Stay away!!

Fast replies to text or emails…read more Greg and Kailah work well together and no job is too big. So far, the CW pool team seems extremely knowledgable about my pool hardward. Deligent and hard working.

CW Pool service is the BEST pool company in Arizona!!! We used pool chlore since the 80's and they…read moreliterally ruined our pool, screwed us out of money and lied. I could go on and on about the crappy people and crappy service but that's not why I'm posting this review. CW Pools not only fixed our issues with the pool but also have restored our trust and confidence in great service, fantastic price, the communication is outstandingi and they ALWAYS show up do the best job EVER and everyone that knows us and our pool is simply amazed at how beautifull it is!!!! We used to have a green algae infested dirty pool that we could not swim in. NOW, we can swim any moment of any day and our friends and family love coming over to swim again. It's so great that we are having a wedding and reception right here and before CW Pool took over we wouldn't even have considered anything involving the old embarrassing pool. Greg, our new pool guy is honest, professional, and gives the best value for any pool work in not only Tucson, but all of Arizona!! I dare anyone to find a better price, better job or better company for all your pool needs. Happy again in Little Town, Az

Vernon does great work, comes back if something has a problem, Timely, reliable. Worked on our hot…read moretub.

Mr Vernon is hardest worker in my pool. I have had to drain my pool since last swimming season…read more Drained in 3X in about 10 months. Even with all that it would wood turn green and attracts bull frogs. Mr V spent much time brushing and chemical to bring pool back, with no complaining just hard work and dedication. He did not give uo on pool. Thank you E-Konomy Pools and Mr V

I couldn't figure out why our hot tub wasn't heating up & Dustin sent his guy right over & walked…read moreme through. Thanks!

Dustin, Ricki, Chris, and the whole team at Preservation Pros have always been awesome. They have…read morealways been communicative, responsive, and understanding when taking care of our pool and associated equipment. I can always rely in them to help take care of any issues that come up in a timely fashion. Recently, we got the water in our pool replaced and it looks really great. The water is fresh and clear and the pool looks awesome. I would highly recommend them!!!