If time for the repair is not an issue, he is great. Reasonably priced and he gets the job done and…read morethe clock ticking.

5 stars!?? I strongly suggest that antique clock owners wishing & hoping to get their clock(s)…read morerepaired correctly and not get ripped off by 'this guy' read 1 & 2 star reviews from 2019 to 2021 on the 'other' German Clockmaker yelp site!

My watch was serviced in a timely manner at a low cost. He was very clear about everything before…read morehand.

This is my go to place for watch repairs. Owner is kind and very skillfull. Its by appointment only…read moreso make sure you text him first before stopping by

David is a true master and an honest person. He rescued my century-old grandfather clock from a bad…read moresituation and made it like new. I hired David to fix my antique grandfather clock which had been left with a number of issues as a result of poor work done by another clockmaker. When I called around to find someone to fix it, some said they don't do house calls, while one candidly told me that they would "stay away" from my clock as it had evidently been "mistreated" by the other clockmaker. So you can imagine how discouraged I was feeling when I called David. David did not hesitate for a moment when I told him the situation over the phone. He said he would gladly take a look and was optimistic that we could fix the issues. He arrived on time, carrying three carefully organized boxes of tools, which, he told me over the course of the afternoon, he had selected after decades of work in the field. "Some people see me carry two of the same tool and ask, why do you have two?" He told me, as he picked up a grappling tool. "Because one is lighter and the other is stronger." In the field, he said, the goal is to solve problems using the tools available. It's important to bring the right assortment and to be resourceful, since going back to the shop isn't an option. I listed the problems: the clock was failing to sound the "8 bells" chime and would get stuck; one of the chime notes wouldn't sound at all; the moon phase dial wasn't calibrated; and, most confoundingly, the clock would sometimes have a rogue "stuttering" strike on the hour while the chimes were still playing. He quoted a reasonable price to address these issues. He worked on the clock for several hours, explaining in great detail everything that he was doing whenever I asked. As an aspiring hobbyist myself, I asked a lot of questions. David blew me away with his theoretical and practical expertise, and his generosity in sharing the tricks of his trade. He never hesitated to involve me if I wanted to be involved, and to answer all of my questions throroughly --- a true mark of confidence. After a while, I was getting tired and hungry. When I asked if he'd like to take a break and have some lemon loaf cake that I had set out, he replied, "I'll enjoy loaf cake when this clock is working!" I really appreciated his resolve, especially after all that this clock (and I) had been through, at a moment when I wasn't even sure that the clock could be restored. Over the course of the afternoon, he identified several problems in addition to the ones I'd pointed out. The leather pads for the chime hammers were worn, creating a sharp and metallic tone (he replaced them, after demonstrating the improvement). The movement as a whole was "thirsty" and needed oil (he lubricated all the moving parts). One of the chime hammers had slipped off its restraint (restored). And regarding the "stuttering" strike, the strike train was being prematurely released for the duration of a single strike, due to a pad slipping out of place (he made the adjustments to fix it). This was not an easy thing to spot, and was the greatest source of my worry. But the malfunction didn't evade David's careful eye, and it didn't take him long to fix it. At this point, I mentioned how I had noticed that the pendulum was slightly out of beat --- slight enough that most people wouldn't notice, but I'm OCD about things like that and it bothered me. David listened carefully and then said that the issue was minor enough that clockmakers consider it to be "in beat," and that the clock wouldn't stop as a result of it, but he still adjusted the pendulum until we both listened together and agreed that it was perfect. We enjoyed the well-earned lemon loaf cake at last, while the clock presided over the gathering, proudly tick-tocking and chiming away. My century-old clock is now chiming the 8 bells chime on the quarter hour, sounding warm and proud and joyful. It strikes precisely and authoritatively on the hour, after the chimes have played their full melody. The moon phase dial is accurate. The clock is in beat, on time, and fully restored. David brought youth and energy back to this old grandfather clock. A master of his craft, and a true professional. Don't hesitate: hire David.

This was a nightmare. He told me he could repair my cherished century old carriage clock with…read morebroken hairspring that has been in my family for 80+ years. Several months went by. He told me every time that he had ordered the parts and would call me back soon. He never did. I lived out of town and patiently waited. After a year, my calls went unanswered. Finally it was three years, that's right - 3 years! I threatened to take legal action if he didn't respond and tell me exactly when I could pick up my clock. When I finally did, he told me he had lost the hands!! There were also screws missing. It was in parts! I was told by an out of state expert repair facility that it would take over $2000 to repair in its present state because basically it was ruined!

I had a very quirky handmade specialty clock that needed a new clock mechanism. They worked to make…read morethe hand-cut hands and pendulum work with a newer mechanism -- and even rebalanced the clock so that the pendulum would work more consistently! Would very much recommend if you want a job done right and aren't too cheap to pay for an expert's time.

The owners are extremely pleasant and thorough. My watch battery was replaced once free of charge…read moreas a courtesy. My favorite thing is that the location is close to the aquarium so a visit can all be a part of a lovely afternoon .

Quality. Let me say perfect. My mom's clock has been there 3 times in 16 years. 5 years per every…read morecheck up. Ron is great. And he has never led us down the wrong path. We will continue to go to them for her one wall clock. Price was I feel perfect for his service and the years before we need to return. Well worth checking it out. Mahalo and thanks. Calidad. Déjame decir perfecto. El reloj de mi madre ha estado allí 3 veces en 16 años. 5 años por cada chequeo. Ron es genial. Y nunca nos ha llevado por el camino equivocado. Seguiremos yendo a ellos por su reloj de pared. El precio fue que me siento perfecto para su servicio y los años antes de que tengamos que regresar. Vale la pena echarle un vistazo. Mahalo y gracias.

So easy to get an inexpensive clock fixed!!! The owner fixed it on the spot. I will go back again…read moreand highly recommend.

Hi there, This is a response to Mary P. Regarding…read more Her review about Chatel store in Carmel by the sea. Dear Mary, I am so sorry to say that you are wrong and Unfair about your review. Apples are not oranges! I have been doing business with Mr.Hugues And Jeanie for years, and allow me me to say this, by far they are the best. About your marked remark: when we love We don't count! Thank you

Spectacular selection of watches, I found Chatel Atelier through a Swiss watch company. The owner…read moreHugues went out of his way to get the previous version of a watch I desired (last one) and shipped it overnight. Very thoughtful owner.

The owner is very knowledgeable, provides expedient service, gives honest recommendations and the…read morecost is very competitive. I took my Rolex, Cartier and Omega. Trustworthy service at great value.

I took my quartz watch there to replace the movement and re-seat the hands; and got it back a few…read moredays later with bent seconds and minutes hands. I don't recommend this business if you need anything more than a battery change.

Very fast with a new watch band adjustment and great pricing. Would recommend if you are nearbyread more

The battery on my Honda key fob was dead, and I'd stripped the screws almost bare with my…read moreoverenthusiastic attempts to DIY the replacement. I'd been driving around with a dead battery in my key for over six months! Fred was able to perform the replacement while I waited. He only charged me for the cost of the replacement battery. Thanks, Fred!

Outstanding work at excellent value by a fine gentleman who genuinely loves clocks and has taken…read morethis up as a retirement project in his garage. Highly recommended.

Jim is an excellent clocksmith who took care of our beautiful coo coo clock by Hones. Our clock had…read morea problem at every 30 minutes it would coo coo forever and would not stop. Jim was able to take the whole mechanical workings of the clock and make the adjustment. I also asked him to do a tune up and he went thru and oiled all the parts needed. Guaranteed work which gives me a piece of mind. I'm very pleased to have met him, his wife and all his friendly pets! Awesome workshop full of antique clocks....A+ service and experience. Thank you so much!