McWherter's took over for Andrus Jewelers. So far I've been more than satisfied by their work…read more They're going through a real difficult medical situation right now, but still found the time to fix my wife's bracelet that got "smushed". It got delayed for perfectly understandable reasons, but still got on my wife's wrist for Christmas. I previously reviewed them with 3 stars because of the near constant "closed" status, and did not know why that was the case. Now that I do, I'm deleting previous review (well, I would but It seems there is no "remove" button after too much time has past, sorry McWherter's :( If you wish to ask for my old 3 star to be removed, I'll certainly support that) Further, they maintained the records from Andrus' jewelers which was quite helpful for doing some research on my wife's mother's neckless. Hell, they even got my grandfather's near worthless but sentimentally valuable pocket watch working. I would have no issue using them again in the future. They do great work!

Wonderful, friendly staff. Probably mostly family, but they all know how to treat customers with…read morerespect. They've done some nice repair work for me changed batteries, etc. never a problem. Highly recommend recommended.

Great people there and all are very professional about the business and make it very comfortable to…read moretalk to

Sold him some gold. Cash on the spot! Good price. They also sell designer bags, wallets,…read moresunglasses.

Came to don robertos for an engagement ring and the girls there where very nice especially monse…read morewho helped me very kind and polite I will definitely be back.

I had a very pleasant experience at this location. I was first welcomed by a couple ladies and they…read morequickly asked how they could help me. I had gone in to get my baby's ears pierced. They were all very nice and their best to distract my baby from the actual piercing. The ladies doing the piercings also made sure that they were even and redrew them when we asked. They were very nice the entire time we were there. I will definately be recommending this location for piercings.

Friendly staff and good customer service. Fair prices I…read morewill do business with them again.

The staff at Salinas Coin Exchange are the most helpful and knowledgeable people and have a large…read moreselection of coins and unique jewelry at great prices. If you're looking to sell, they are the best place in Monterey County to take your coins and jewelry. Straight forward advice on your valuables is what you can expect from Sara and her staff! Thank you Sara!!

1st I would like to thank & appreciate Ashton she was kind & generous to help me out with a…read moresituation for that I will only be loyal customer at this Salinas Mall location custom selections & value I have gotten multiple rings elsewhere & this store made it my prime for any event this upcoming event is my wedding & will always tell the story of Ashton God bless--Xictlaly

The Store manager Astrid has a very poor attitude toward her employees. I have personally witnessed…read moreher yelling at associates, telling them they are bad at their jobs, and saying she wants to fire them all. I even reached out to the previous store manager hoping something would change, but unfortunately, I have seen no improvement. Her behavior is unprofessional and creates a hostile, uncomfortable work environment. Employees deserve respect, not to be belittled or intimidated by their manager.

Ajay & Nef were so patient and kind with my decision making and time. They suggested great…read morealternatives and solutions for the special gifts I chose for my kids and one promise gift for myself. They were even able to give me an extremely reasonable price as well as a payment plan that just eased off the finances for me a tiny bit. Customer service like this is not given very often anymore. I was genuinely touch and know that I will return after this encounter for the rest of my jewelry purchases.

I know I was late to this response but I appreciate that everyone honored what was discussed and…read moretalked about when the ring was purchased and what the terms of the agreement was. She absolutely loves her ring wears it every day and never takes it off. Thank you for making everything right and hopefully on the next jewelry purchase I can leave a 5 star review

I'm extremely dissapointed by Kay Jewlers!!!!!…read more My husband bought me a beautiful promise ring a few years ago while we were dating, and only after 3 months 2 of the diamonds fell out and instead of fixing it for me they made a huge scene and said I'd have to pay a bunch of money to have it fixed. He's given me a necklace and a bracelet. And both of the chains broke. On my necklace they melted the metals together and it was a huge chunk of melted metal (a huge eye sore) and my bracelet broke after getting it back, it broke a week later. My husband bought a weddi g ring and when he went in to get it (the day they said it would be ready) they said it wont be ready until another 2 weeks. No one thought to call and let us know that it won't be in.( switched jewelers) my wedding rings prongs are dipped in rose gold. Boom another 800 dollars. Few months later the big main diamond is loose. They tighten it but also burn my prongs black. (NO I DID NOT INVEST $800 FOR MY PRONGS TO BE BLACK!!!!) My rose gold prongs are holding two small black diamonds. It makes the rose gold stand out. NOT GOING TO BUY ANYTHING FROM THIS SALINAS STORE EVER AGAIN!!! ***UPDATE*** I went in to get my mandatory semi-annual inspection, in order to keep my ifetime guarantee warranty. I walked in and was greeted within seconds (1 or none customers at this time.) I explained I was there to have the inspection..... fast forward... I asked the guy to polish. He informed me it would have to be sent in and take two weeks. I said, "fine just one more thing..." he began to say, "I'll make a note to leave the prongs rose gold." HALLELUJAH!!!!!!!!!!! Just takes a bit of persistence and fire under their butt ,but finally my voice was heard.

Having lived in Salinas for 40 plus years, I oftentimes visited Kay Jewelers for various things. I…read morereally appreciated the friendly staff working this location. As the years rolled on new staff members appeared, yet they all seemed well trained in their approach to customers. They really knew the various jewels found in rings and bracelets. And their knowledge of various diamonds was wonderful. I liked how they compared various watches. The ins and outs of various brands, and why I should choose one over the other. I really liked this store.

I was looking for a jeweler to help me find my perfect ring I went to a lot of stores before I…read morefound Valliani and then found Anson so friendly and very very patient as I asked to try on ring after ring some of them four and five times before I found the perfect one he even helped my daughter find something to help establish credit I have had my ring for 3 days now and it is gorgeous I would definitely recommend Valliani to anyone you ask Thank you Valliani Special thanks to Anson for all your help

it is difficult to leave a positive review, some sales representatives tried to help but over all…read morehad a bad experience at this location.i purchased a Rolex submariner watch was given a price, next day went to get the watch and was priced higher that originally quoted. I still proceeded with the purchase. after all was said and done the watch given to me had a cracked crystal. was told the watch would get a new crystal rest of the watch was in acceptable condition . Months later, they instead brought me a different watch. I knew because there were other markings on the bezel that the first watch didn't have. they took it back and didn't get me another watch till over a year later. I was called for a service I took my watch in as it wasn't keeping time or functioning properly. they then told me to take it in to Rolex instead so it gets proper service. I went to a Rolex authorized dealer in my area and they quoted me 1,000+. I am very disappointed with the customer service I received with the company over all.

I got James' name from an artisan jeweler who knew his work personally for years. She told me,…read more if she was using any local jeweler he would be the ONLY one she would consider. I met with him and exchanged thoughts and ideas how to redesign a 2+ carat brilliant diamond. After much consideration, we came up with a setting. He took about 10 days to design it as promised. Said it would take 2 weeks and was done as promised. I can't say enough about it surpassing my expectations! There were rubies included in the setting that were perfectly sized with the diamond. My advice to you: "Go and meet with James if you want a professional and trustworthy jewleler for LIFE. You won't be disappointed"

My ring was about a half size too big because my fiance wanted to make sure I could get it on when…read morehe proposed. I brought the ring back to James and he was able to fix it in less than a week! He put little sizing balls on it so that it it more snug and to keep the stone upright. It's even more perfect now and I love it! Thanks James!!!

I took in some badges for polishing and cleaning. Was astounded at the way they turned out and the…read morequick turnaround.. they have a true passion for their work, and they wanted to make sure I was satisfied with the results... which I was, needless to say blown away. Great local jewelry expertise right here in prunedale! They also have lots of custom jewelry hand designed and made on site. Make sure to check this place out!

I brought in an opal and a rough idea of what I wanted in a custom pendant. I picked it up today…read moreand when I saw it, it was better than what I envisioned. In fact it was gorgeous. This was the second time I brought something to Country Jeweler. The first time a couple of repairs, which were done wonderfully. They are always friendly and helpful. They put out quality work. I couldn't be happier.