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    james & Co

    4.6 (68 reviews)
    Updated over 3 months ago

    Services - james & Co

    Watch cleaning

    Watch overhaul

    Watch seal testing

    james & Co Photos

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    My beautiful rings! I'm so happy!
    Denise M.

    James & Co. is the best! I had to have my wedding band cut off after 37 years and the diamond had come out of my engagement ring. Jim and James were able to keep the special design on the wedding band as they made it larger. I also had some diamonds from another piece of jewelry that were made into a whole new engagement ring, plus they incorporated some of these diamonds on the expanded wedding band too. I was so pleased, it turned out better than I could have dreamed! It's beautiful. James and Jim are the nicest guys and are so talented. I highly recommend James & Co. for all your jewelry needs!

    James updates my diamond solitaire wedding ring and this is the end result. Love it!
    Cecilia C.

    After almost eight years of marriage I decided it was time to update my diamond solitaire. My husband and I had a bad experience with our first jeweler so I was very cautious about choosing someone to handle something so important. James did a great job with resetting my diamond into a new setting and I could not be happier. The other thing I really appreciated was his communication. I got updates from him by phone with how things were going and when it would be ready. His work was top quality, completed by date promised, and all for a fair price. Apparently he has low overhead and is able to offer his savings onto his clients unlike large jewelers with bigger stores. I was so happy with his work, I took in another item (and old watch with sentimental value) to get revamped. I'm looking forward to having James and Co. do more work for me and I know I would refer friends and family his way. I would highly recommend James & Co. for your jewelry repair, design and watch needs. Quick Tip: Only accepts cash/check.

    My original design, the CADD design, and the final product. The rainbow-y one was taken outside on a sunny day! Beautiful!

    My fiance found James & Co through Yelp. He decided to let me design my ring instead of finding something himself. Something about me being picky... :) I came up with a design out of the blue, drew an ugly picture of it, and brought it to James. I asked James if my design was possible and if we could make it work at all. James looked at my picture and we mulled over it for a while, figuring how to physically make it work as it was a complicated design. Then he started working on it. He called us in a few times to update us on the progress of the ring and to ask for our opinion on minor things like the amount of diamonds in the halo, etc. We had to make a few changes to my original design because they were not physically possible. When the CADD design was ready, I was honestly surprised at how good it came out. I wasn't expecting it to look exactly how I envisioned, even with the changes. Then when the actual ring was ready, I was floored. It is perfect. It is exactly what I wanted and James somehow managed to capture what I wanted and made it into a reality. It's beautiful and I love it! Thank you James, I am so happy that you were able to see what I wanted beyond my ugly drawing! :)

    James produced my wedding band and my wife's engagement ring and wedding band. He provided excellent consultation, educating me on stones, cuts and settings, to really help me flesh out a rough idea I had on the engagement ring. He actually saved me from going down a route I'd later learn my wife would have not liked at all! His final creation was perfect. She gets lots of compliments. His use of CAD proofs is awesome too. Great product and service. He even resized my ring on the spot. Very fair prices imo. Highly recommend!

    Shortly after my bride passed away, I wanted our wedding bands to touch each other forever. incredible!! Thank you

    My wife Kelly passed away on January 2, 2015. We vowed until death do us part. While my bride isn't with me anymore, thanks to James & Co. Our wedding bands will be touching each other, forever. The craftsmanship is better than I'd hoped. More importantly, they we so caring, knowing what I am going through....all the crying. Highly recommend. Thanks, Tommy

    Carrie S.

    My fiancee didnt have a clue about rings when he started the process of looking for an engagement ring for me. James walked him through the process, helped him get an idea of what he wanted, and then created an extraordinary ring. I love this thing. Ill let the photos speak for themselves. Thank you, James, for helping my fiancee create something that is absolutely perfect for me.

    My ring after the work

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    7 years ago

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    11 years ago

    Quick service, 10 dollars for a battery change and it took less than 4 minutes!

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    5 years ago

    I have screw back earrings that needed a replacement backs which he did.

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    7 years ago

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    Page 1 of 2

    Ask the Community - james & Co

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    Steve Saunders Master Jeweler - Silver turquoise, and 18 karat gold

    Steve Saunders Master Jeweler

    (37 reviews)

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    10/10 I am happy to know where I can go. Informative and great customer service / location!read more

    Ruined an antique 1920s ring. Claims to be a master jeweler with 40 years of experience absolutely…read morehorrible experience. Lost the ring for several hours too!! We got engaged in Monterey and my fiancée and I decided to get her new antique ring sized to fit her (it was too big) we were referred to Steve Saunders. We went in there and he told us no problem! It'll be $75 he then sized her finger. She told him she was a 5 she showed him she was currently wearing a size 5 but he was adamant she was a 4.... So trusting his "40 years" we went with his Recommendation. An hour later he calls us and tells us it's ready so we head back and when we get there it reeks of pot and incense... and he says he misplaced the ring.... He asked us to leave for 5 minutes and come back so he could find it.... So we did and came back and he said he would look more and call us tomorrow... umm no how about you stay open till you find our ring??? Later that evening he calls us he found it so we rush back... the ring DOESNT COME CLOSE TO FITTING... what's worse is he tries jamming it on her finger bruising her finger... he then says well you measured a size 4 so you are a 4... even though it clearly didn't fit.... He then tried hammering it out and making it bigger that didn't work... again he said come back tomorrow.... So tomorrow comes and we message him and tells us him it needs to be a size 5 he tells us the only way to do that is to replace the band... goodbye 1920s gold.... So what choice do we have.... We go back that afternoon and he gives us the ring and it looks awful... the band is dented and uneven on both sides... the width is so off it's not funny and the gold doesn't match.... Then he has the audacity to try and charge us $450 for his mistakes. We ended up paying $150 when we shouldn't have paid a penny and we left. Now we have to go a real jeweler and have his work fixed / replaced he should pay for it but of course that won't happen. The absolute worst part of all is this antique ring is forever ruined

    james & Co - jewelry - Updated May 2026

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