I think all parts stores about the same. I come to Oreillys because a relative works for them…read more Prices are about the same wherever you go. Good service and knowledgeable people are what makes the difference. Most can't tell you anymore than what the computer says. If you find a good parts person, follow them wherever they are! It will save you a lot of problems and return trips.

I picked up a nail in the tire of our trailer and needed to get it fixed. O'Reilly Auto had a plug…read morekit. Its not as easy to use as I had remembered after and hour working with it I aired up the tire. The patch held and I was up and running again. Found them to be very helpful and knowledgeable.

If only I could give "0" stars... RUDE!!! RUDE!!! Took my…read morecar to get a diagnostic check. Called to pick it up. No discussion of what was done, what was checked, or what could be wrong with my car. I called and asked what was done, he asked what the name was under, put me on hold, then came back and said, "ma'am that vehicle was picked up".. I said I know, we just got home with it and I would like to know what was done and what's wrong with it. He said they didn't find anything.. if nothing is wrong, then why does my car have 1) a rough start 2) vibrates in idle and reverse 3) it shakes and acts like it wants to die 4) it died on my husband in PARK in the DRIVEWAY this morning. He said nothing was said to them about any of that. So I asked what they do in a diagnostics check. He said it depends on. I asked on what? "Ma'am it depends on the vehicle". I asked if was hooked up to machine or scanner or what's done... music started playing. He put me on HOLD. Without telling me. I waited SEVERAL minutes without anyone picking the phone back up, so I hung up and called back. I said that was "NOT COOL!" You put me on hold without saying a word and you didn't even come back. "Ma'am, I have 5 people here waiting. I'll call you back when I have time".. I said no.. that's rude! He was talking to me first and I want to know what's wrong with my car because nothing was said when my husband showed up. He was handed the keys and told to have a good day! He said plenty was said. So I asked l... again... what diagnostic was ran, was anything found because I need my car fixed. He said nothing was found that he told my husband he can try to change out the motor mounts (we ordered them the other day with transmission mounts also and they came in today), so something must've been said for him to tell my husband to try what he already had intentions of doing. I asked how a diagnostic can be ran and nothing show, when my car obviously SHOWS signs. They should've noticed when they drove my car to move it. "Ma'am, I'm hanging up. Don't call here again and don't bring your vehicle here anymore, we won't work on it".. I asked his name.. "My name is Shawn and I'm the owner and I'm telling you not to come back here again." I asked "WHY?!" I just wanted to know what was done. We took it for a diagnostics. "And we didn't charge you for that ma'am. Don't call back. Don't bring your vehicle back." .. And here I am. Writing a review to let EVERYONE know how rude and unprofessional "Shawn" and Gary's Automotive is! If there was a choice of "0" stars, I would've picked that, but I had to pick the "1" star. We have taken our vehicles there before with no problem, but not anymore. Not after today. VERY RUDE!! VERY UNPROFESSIONAL!!! ("Shawn Grisham" is the owner of "Gary's"). Go somewhere else. Don't waste your time or money on a place that's unprofessional!! *Adding that my husband said that Shawn cut him off while he was trying to tell him what was wrong with my car, to talk to another customer about a $4,500 transmission job... you don't do that! You don't just cut people off and turn to the next.

We were in the middle of a twelve hour roadtrip when our check engine light came on, then began…read moreflashing. AutoZone could not find any specific issue, but recommended we see a mechanic. Every other place we called was unable to see us today. Gary's Automotive discovered we were basically out of oil (Jiffy Lube did not recommend an oil change for another 2k miles). They topped us off and sent us off with well wishes. Fast, friendly service! They were lifesavers! Thank you!