We just moved to the area and luckily Park & Son's is right down the street from us. We wanted to…read moreget a check up so we called to make an appointment. They got us in the next day, had feedback to me by 9:30, and were done with the work by 3. They explained that everything looked fine, but we were behind on some of the Honda regularly scheduled maintenance. They gave me the price, breaking down all components and suggested some "nice to have option". I passed on those, only to have them throw one in free of charge, explaining they thought I needed that one the most. When I went to pick up, they knew who I was, were ready to get me back out the door and spent some time just chatting about life with me. I mean, what more do you want? No pressure, fast, good communications, and caring. If you need someone in the area, try them out.

Sorry but I have used them a couple times and aside from things not quite being done correctly and…read morehaving to immediately return each time, I found them to charge quite a bit for their work. I'll say they are pretty quick but disappointing overall that things just aren't repaired as good as they should be. I have found another shop in the area with a better mechanic/shop and the work has been done correctly on the first visit each time.

LOOK NO FURTHER!!…read more This place gets 5 stars, because they deserve it. Just regular people who do not make you cringe because you know how "car shops" are. I would have to say that this is the best Auto Shop to which I have been! Honestly, it is kind of weird how honest and nice they are. LOL. I was referred to by a friend because I am from Chicago. So here are the HIGH POINTS... Honest... yep, I said it! MIRACLE in car fix it places. Respect. Just normal guys that did not treat me like a moron because I am a girl. Its like an older brother fixing your car... Here is the takeaway... Ollie's has plenty of business without my review, but they EARNED my business. I knew I needed new tires, as well... and other work. They did not try to bury me with all of it. The Owner (I think it was the owner), just gave me a breakdown and gave me a long timeline and priority list to fix absolute necessities on my car. I already knew about them, (well because I am awesome and love cars), so he wasn't feeding me a lot of BS. I am working with the timeline and the budget... Air is fixed, new tires for the winter so the family is safe, oil change... and so on! Strong work Ollie's and THANK YOU for not sucking like every other car place on Earth! LOLOLOL

Ollie's Garage is the only mechanic I have taken my card to for 15+ years. Dave and his team are…read morehonest and do great work.

I've been here about 6 times now for a variety of services and they have always been the best car…read moreshop I've ever done business with. The customer service is always amazing, the prices are excellent legitimately some of the best prices I've ever gotten, and the best part is that they're so professional throughout the entire service. I never feel uncomfortable or anxious with this place doing work on my cars. My only complain is that they're not open on weekends so a lot of the times I have to change my work schedule around the store hours but that's such a small downside for me. Back in 2022 I had a problem with my Saturn Ion that nobody could fix. No shop could find the part that was needed because Saturn went out of business so long ago. I went to well over 8 different shops to get the issue resolved. Garage 31 was the only shop that fixed the issue even though they had to jump through so many hoops to resolve the issue. Ever since then my wife and I have been a loyal customers and we recommend this place to everyone we know.

Really excellent shop. Had excellent calendar availability, very clear communication, super…read morecompetent work, great price considering the value of their work.

I had a feeling my alternator was the main issue with my car. After the car was checked that was…read morethe main issue along with some leaks and some things that would need to be repaired in the near future. I decided to have everything fixed and added an oil change since the pricing seemed fair. I never spoke with Bryan who was performing the repairs but so far all seems good. Shannon was very helpful and knowledgeable. I hope I don't have to visit again soon but I will return if I have any more trouble. Thanks for the professionalism!

Shannon at the front desk is great. She is very knowledgeable. After the complimentary 2nd opinion…read morewas completed she helped me formulate a repair/maintenance plan based on priority. Then Clark's provided me with a loaner. Yay Shannon & Clark's.

Both Karl Jr and Sr. and Janine the office manager are professional, friendly and offer fair…read moreprices. All of them are able to chat with you about any mechanical problem you might have and if Karl isn't sure of the problem he'll go test drive it with you. When I first came in looking for an estimate on a costly repair another shop had told me I needed, they said the rack didn't need replacing and the slight shimmy in the front end was a brake rotor wear problem. They didn't even charge me for the trouble-shooting. Been a customer ever since. They're not going to try to upsell you and tack-on battery, wipers, fancy flushes or repairs you don't need. If they have time and you're a regular customer and stop in with a flat or other quick problem to solve they usually can accommodate you or provide you with a timely date they can get to it. Or they'll tell you the repair could wait another month or two and then bring it in. Like most service places you need to call ahead and expect to wait a week or so for an appointment that may take the better part of the day to repair. You will probaby need to leave your car there for the day but if it's something quick you can wait for it. It's nice to have a shop where you feel like you're a neighbor and can chat with them about your car concerns.

A mechanic/shop you can actually trust. This is the only place I would bring my cars to period…read more They're friendly and beyond accommodating and most importantly, they do outstanding work. Honestly, if you bring your cars to anywhere else, you'll get exactly what you deserve the usual mechanic run around. There's no up selling, or by the way you need this, or things you deal with at other auto shops, plain and simple Karls is the place to go.

we have been long time customers but stopped going there because of the last owner. they have a new…read moreowner Kenny and the level of service is fantastic we would recommend this auto repair service again!

I brought my wife's 2017 Jeep Grand Cherokee Summit in for new brakes and rotors. A few weeks…read morelater, my wife noticed the brakes were making a squealing noise during turns so I brought the vehicle back to have it inspected. I was charged $100 just for them to look into the issue. What was most concerning was learning that when the brakes and rotors were replaced a few weeks earlier, the shop chose to install lower-quality aftermarket parts rather than OEM parts. The original components on the vehicle were OEM, but instead of giving us the option to choose, the service advisor of Indian descent told me they used cheaper parts because OEM parts were "too expensive" and would make them less competitive. That decision was made without our knowledge or approval. When it comes to critical safety components like brakes, customers should always be given the option and informed about the quality of parts being installed. Choosing lower-quality parts to save money--without discussing it with the customer--raises serious concerns about quality, safety, and reliability. At the very least, we should have been given the option to replace the parts with OEM components or informed beforehand about what was being installed. Instead of rectifying their original mistake they shifted focus to other parts (pins) that still didn't address the issue at hand. Hence, I would not recommend if you're looking for honesty, quality, safety, and RELIABILITY.

Just got my brakes fixed here. The owner was helpful and honest and kept the prices very cheap for…read morethe amount of work that had to be done. I will definitely be bringing my car back for more work in the future. It's a hidden gem without the BS of some of these bigger places that go off a corporate structure. Give these guys a try.

These guys are awesome. Great price , quality work and they back up their work. Highly recommended!read more

Chris is awesome, super helpful since bringing my Audi s4 in. Had a bunch of issues with my car and…read morewanted to get my extended warranty to cover it which was a long process. He kept me updated throughout the entire process and answered any questions I had. Does great work and has a lot of experience. Prices are great, I will definitely be back in the future.

Anthony came out real quick to do a tow. He went above and beyond! He was so awesome :). Also…read morelooked at it before the tow and gave great advice :) I would send business to Dazzo's! Thank you for doing that tonite :)

My vehicle was involved in an accident on 10/6/26. The driver of the other vehicle was cited for…read morecausing the accident. The tow truck driver gave me a business card with a BAD PHONE NUMBER for their "Naperville Yard" which, when called, was not Dazzo's. Come to find out my vehicle was towed all the way to BATAVIA, and the driver of the tow truck gave zero indication as to which location he was taking my vehicle. This breakdown in communication means that the other party's insurance hasn't been covering storage fees beyond the initial 48 hours. Very unprofessional.

This gas station/repair shop, is a breath of fresh air!! My Daughter, is 17, & drives my Dad's old…read morecar. I put a lot of money into the car initially, at my Dad's old dealer. I HAD NO IDEA HOW MUCH THAT OTHER PLACE HAD BEEN OVER CHARGING ME!! Until, I discovered this wonderful, & trustworthy business!! These people are straight forward, & charge such reasonably rates, that I've questioned them, to make sure they did everything I wanted. Have no doubt! They've done the work on my 17 year old baby's car! They've fixed things, I thought were new... but, saw w/ my own eyes, the dealer had not done what they said!! The first time I called them, I had asked this cute little auto parts store, on Wilson, a few blocks away, where to take my Daughters car. They gave me Batavia Avenue Mobil's phone number. They went & picked up my Daughter's car, right away! Then, they called me, just an hour later, w/ the diagnosis, & price. I talked w/ them about different options. I, always do the best, most safe thing, for my Daughter (still my baby!). So, I braced myself, for the $1500.-$3000. I was used to paying, the dealer! Especially when he warned me, it would be expensive! So, he says: $300. I kid you not!! He got everything fixed perfectly, in no time!! I can't tell you, how relieved, & happy I am, to have discovered this sweet, little Bedford Falls-esk ("It's A Wonderful Life") Auto repair/gas station! I, considered not leaving this review, so, I could keep this little gold mine, my little secret. lol! But, these folks deserve lots of good business! They are just an honest to goodness little gem! Their name is either "Batavia Avenue Mobil", or "Citco" Which is how it's listed on Yelp. Whatever name, the address is the same: 27 N Batavia Ave, Batavia IL 60510. 1-(630)-879-0999.

Took my car in for a rattling; They could not figure out the problem and had to take it in multiple…read moretimes. Eventually figured out the problem on the third or fourth visit, but dealing with them was overall a waste of time.