We paid $145 for a 7'-6" tree that dried out before Christmas Day. A week before Christmas the…read moreornaments were falling off of the dried out limbs. The sales person told us that the trees were cut the week before Thanksgiving. I don't know if that's typical, but this is hands-down the worst experience we have ever had with a "live" tree. What a shame that the Boy Scouts are affiliated with such an unfortunate vendor.

Great service Thank you so much Tom !!! Best place to buy christmas tree message him and got a…read moreresponse very quick and he even deliver my tree LO was so excited thank you so much

I love this nursery for carrying plants and roses I can't get from other nursery's. I went to look…read moreonline my first time to order a rose I can't find near me.

They knew exactly what I described and showed me exactly where to find it. It's a pleasure dealing…read morewith locally-owned businesses rather than big box stores. The staff were clearly experienced and knowledgeable about the stock; how refreshing! Highest quality and highest possible rating!

I have always thought Home Depot could be a fine place to take someone on a first date, provided…read moreneither person had any interest in a second date. It would be revealing. You could learn a great deal about a person in the aisle with the toilet seats. Some people become practical there. Some become philosophical. Some pretend not to see the padded ones. This is valuable information. You go in for a light bulb. This is how it always starts. A light bulb is innocent. A light bulb suggests maturity, responsibility, a small errand performed by a person whose life is under control. But I always feel slightly fraudulent in Home Depot, as if at any moment an employee will ask me to identify a flange and I will be escorted out past the riding mowers. The people around me seem to belong there. They move with confidence, carrying ten-foot lengths of Schedule 40 PVC, half-inch EMT conduit, pressure-treated two-by-sixes, boxes of Tapcon screws, five-gallon buckets of joint compound, and coils of PEX tubing with the calm authority of people who know what all of those things are for. I carry a light bulb I removed from home like evidence. I hold it up to the rows of soft white, daylight, dimmable, non-dimmable, A19, E26, 800-lumen possibilities, hoping one of them will recognize it as family. Then you pass the cabinet hardware and suddenly remember that every drawer pull in your kitchen was chosen by someone with no affection for you. You wander into paint and realize your walls are not beige, but sad. You look at faucets and begin to think your bathroom has been lying to you. The store has a way of exposing the limits of your adulthood. You may pay taxes, own furniture, and have opinions about insurance, but then you stand in front of wall anchors and realize you have been pretending for years. There are anchors for drywall, plaster, brick, concrete, hollow doors, and situations described only by weight limits and quiet menace. The genius of the San Mateo Home Depot is that it does not shame you. It simply presents evidence. Here are better hinges. Here are shelves that imply you might one day fold towels properly. Here are storage bins that suggest your closets could stop being legal incidents. The store is not selling lumber and grout and extension cords. It is selling the possibility that your house, and therefore perhaps your life, could be adjusted. I love it. I love the smell of cut wood and fertilizer. I love the paint samples with names that sound like retired racehorses. I love the garden section, where I briefly become a person who grows basil instead of buying it in a plastic coffin at the grocery store. Home Depot in San Mateo is wonderful in the way useful places are wonderful: unglamorous, forgiving, and full of people who can turn your vague description of "the little plastic thing under the sink" into an actual object you can take home.

Went in to return a few items, including a rug that I ordered online. The rug came with some spots…read morethat appeared to be a manufacturing defect. Called home depot customer service number and was told that I can just bring the rug back into the store, where a full refund would be issued along with a credit of some sort for the inconvenience. Brought the rug in and Courtney over at the return department saw the notes associated with my order, unfortunately it was not noted as to how much the credit would be. Courtney could have just given me the run around and not help me try get the credit that I was told over the phone. She went out of her way to ask her fellow peers and call customer support to get the credit that I was told over the phone. A thank you Courtney, Joseph and Olivia (store manager) for stepping in and going above and beyond to make sure that I'm a happy customer. It's individual such as these that makes a difference in customer service and what's sadly lacking in businesses and industries all across the board. They are role models and examples of what customer service should be!

Aren't intown old nurseries delightfu? We found the perfect dwarf lemon tree and took it home…read more Service was great, showing & explaining all the citrus. Prices were good too.

In my experience, the pricing felt extremely high, and unfortunately, the experience came across as…read moremisleading. As someone who genuinely likes to support small, family-owned businesses, I reached out to inquire about some yard work. I was given a quote in person that was significantly lower than the quote I later received by email. When I asked about the price difference, I was unable to get a clear explanation. Ultimately, I had the exact same work completed by another gardening service for about a quarter of the price I was quoted here. I completely understand that businesses need to make a profit, and I'm more than willing to pay a fair price for quality work. However, the pricing discrepancy and lack of transparency left me feeling that the price was simply excessive. Unfortunately, I would not recommend this company based on my experience.

Cristina R.(Executive Team Lead) in San Mateo Fashion Island is EXCELLENT. An item wanted was…read moreunavailable so I asked Cristina, she stopped instantly and offered her personal assistance willfully. Not only she located the wanted sale item, she also offered several other valuable options in case this item isn't found just to satisfy me as a customer. I left the store very satisfied! In a highly competitive on line retailers nowadays, it's truly the physical human touch and personal common courtesy shown by Cristina that makes the world of difference! A BIG Thank You to Cristina R.!

One of their security guards drives aggressively through the parking lot ignoring the stop signs…read moreand has almost hit me while walking over from the chargers to the store. A little ridiculous that they're still allowed to work there given how many other people have experienced this.

For various reasons, I didn't shop at Hobby Lobby for the longest time, but the disappearance of…read moreJoAnne's Fabrics leaves no other local place to shop for fabric. Since going in for sewing projects, I've slowly fallen in love with all of the other wonders inside this amazing store. I swear they have everything! The other day I needed to repair a piece of jewelry and found a whole department in HL with anything needed to make rings, necklaces, bracelets and more, all at great prices. They have gorgeous wall art and fun trinkets for the backyard and garden. Need art supplies? They've got you covered. Honestly, they have things that I didn't even know existed. I could walk around for hours marveling at the vastness of this store and all of its hidden secrets. The biggest learning curve was figuring out the alternating discounts throughout the store. Don't pay full price for anything there because it'll likely go on sale the following week. Download the app so that you don't get confused. Hobby Lobby has it all. No, seriously. Go see for yourself.

Slow slow slow and the " customer service manager " Christell is part of the problem . She wears…read morethat badge lightly . The lines are long , there's carts in the way and she's sees an old friend of hers . She's so busy chatting while surrounded by chaos . She has another line open and guess who she pulls out to get rung up ? Het friend of course while I'm stick behind a super long order with the slowest cashier ever . Ridiculous

The Wright Gardner is awesome! They offer the most gorgeous bromeliads, orchids and tropical…read moreflowers and arrangements! Members always compliment their arrangements and don't expect to see beautiful arrangements of flowers at a gym! Pleasantly surprises our members and guests. Thanks for the beautiful arrangements and customer service!

I came here to get some plants for my garden and received excellent service. The staff members…read morehelped me pick out plants that would thrive in my shady garden, and they were extremely patient as I browsed through the options. I was impressed by the healthy, vibrant plants they offered. They even gave me some maintenance tips for the plants I selected. The prices were surprisingly affordable, especially for the quality. I left with everything I needed, and I will definitely return for more supplies in the future!

I came here with my friends to make dry flower candles. I love that they have shelves worth of…read morescents. I think I spent at least 20-30 minutes just sniffing and choosing which scents I want for my candle. They gave us a paper and pen to take notes. Too bad one of my favorite scent ran out so I didn't have enough for my candle. It's also great that they gave us an option (free) to make a second/non-decorative candle, because they know it's unlikely we'd want to light up our flower candle. We spent longer than the 90 min we were allotted for the workshop, but we weren't pressured to leave or speed up.

I took the waffle candle-making workshop. There's also other workshops to make cupcake candles and…read moreother kinds of candles. It was really fun to pick candle scents, toppings, and mix colors for the waffle and other decorations. I decided to make a chocolate waffle with chocolate-covered strawberries. The instructor was very nice, helped remelt the wax when it started to harden while stirring, and also made the whipped cream wax (which looked very realistic). The waffle looked so realistic that when I brought it to a restaurant, a waiter told me "no outside food allowed". I was very happy with the final result and it smells so nice. Will definitely be back to make some more candles!

my new go-to spot for fantastically-crafted bouquets! i ordered a small dried flower vase for…read morevalentines with a special request for a cherry blossom color palette and it turned out PERFECT i could not be more pleased. definitely coming back again!!

Contacted Fractal Flora via email for a bouquet for a tea ceremony a few weeks in advance. I used…read morephotos of her work from Instagram to reference what I liked and just specified a color. The bouquet turned out perfect! Payment and pickup was easy and there was plenty of street parking in the afternoon when I picked up.

If you go to Spina Farms, hit up the Food Dude trailer. The chicken fries are excellent--properly…read morecrispy, salty, and completely fresh. Plus, the guys working the window are super cool. Good food, good dudes, you can't go wrong.

Spina farms was pretty fun! However beware of purchasing their homemade goods (Spina Farms packaged…read moreitems). We had such a fun time at the pumpkin patch from the corn maze to the pumpkin blaster (although you only get 3 tiny pumpkins for $8 probably wouldn't do it again) to the atmosphere and food stands. However my issue is that I purchased a jar of their pumpkin butter that seemed to not have been canned/sealed properly. I tapped the lid as always to ensure it hadn't been opened, and it hadn't- however the issue came when I went to use it. When I opened it up, there was mold that had formed from over spilled pumpkin butter all around the lid when they canned it. I had to dump all the product and for a small jar for $7 in this economy? I was sad to say the least. I always like to support local businesses but unfortunately I won't be a returning customer for their own packaged products. So go and enjoy the attractions, food stands, and atmosphere but beware of their canned/glass jar goods!