Great selection, very knowledgeable service staff with competitive pricing! Staff was very detailed…read morewith assisting options.

Overall great experience. The customer service is outstanding as well. I came in not knowing what…read moretype of moulding I was working with and the employees here took the time and effort to educate me and show me what was needed. Will come back again.

Great selection of pool tile, rocks, blocks and pavers. Everyone was very friendly and helpful and…read morethe selection and prices were unbeatable. It was easy in and out. Go to the yard, select your rock/block/slate etc and they will load it, weigh it and even help you stack it into your truck/car. Awesome!!

Wonderful place to pick up all kinds of materials. The person that helped me was Mr. Tim. Talk…read moreabout a wonderful person. Tim has gone out of his way to help make my backyard dreams come true thank you so much for everything you've done for us.

This place was great. Maybe a bit less selection than others but great service and prices. They let…read moreus take some back home to see how the different options actually felt at our place. We decided to get the crushed granite 3/8". They were able to set up delivery that weekend for us. Very friendly service. Would recommend. For dropoff they come with a truck and just dump it where you'd like. We did the driveway. Just be prepared to deal with it the first day you get it. They don't help with moving it after the drop-off.

Extremely fast, a great product, and the prices were better than the other companies by a good…read moreamount. Competitively priced and appreciate the quick delivery, thank you so much.

Weekend projects often spin out of control and require a quick response to be nimble and change the…read moreplans a little bit. So, when sod was in short supply (it's December), making a change to add some hardscape was something that had to be done. KRC Rock was in the right place at the right time. I opted for the medium sized Arizona river rock and once set on the ground, it was the perfect compliment to the little bit of sod that I was able to track down. The pricing is great, the office staff is super cool, and while I never want to buy rock again, I'll go nowhere else. Hell, I wouldn't even know where to begin so therefore KRC has my biz... if needed.

The rocks I got were cheap (price by weight)…read more Apart from this, Yelp is asking me for eighty-five characters to make this review. You should change this requirement Yelp. Thanks!

First off have been coming here for about 6 years with decent customer service…read more Came in to purchase 6 gauge standard expanded steel a few days ago. Was told over the phone that they were sold in 4x4 sheets. Got to the store and they said they could only sell it in full sheets of 4x8 (not a big deal). Ended up paying to have the 4x8 sheet cut. Got it home and realized the ends were even and the center was off by 1.75" (not even close to being straight), it was dome shaped. So 4" were wasted and I had to make two additional cuts to get it straight. Then brought it to my fabricator and it turns out it isn't even what I had ordered. It's flattened, not standard like what I ordered and confirmed (didn't know there was a difference). Came back to get the correct stuff and they said there was nothing they could do about my previous order because they had cut it. $180 down the drain for a piece that was not what I ordered and not cut straight. Not even a partial refund or anything on the next correct sheet. Had a good relationship with a few of the employees but this is the last time I do business here. UPDATE: Spoke with Shelby who provided great customer service unlike the female I had previously dealt with. Ultimately, a refund was issued and the mistake was corrected. Very disappointed that it took a bad review for them to finally correct their mistake, but am happy with the outcome.

Awesome customer service, very well informed, friendly and well connected helping me get in touch…read morewith a very special order needed for one of my projects. I will most certainly be coming back for any metal needs in the future.

Garrison is an excellent associate and a very, very good sales person. He gave me precise knowledge…read moreof the product and it's nice to know that somebody has some idea of what they're talking about. I will be back for sure to buy the item that he demonstrated to me.

We are building a patio and had a couple of deliveries of the supplies we needed. Every delivery…read moredriver was courteous and helpful! We had a problem with some of the wood not being up to expectations and called to remedy the problem and it was taken care of right away! Great job guys! We will definitely support Dixieland with all of our purchases. Max Blair

Amazing selection and amazing service! Ask for Meredith in the show room for extra attention to…read moredetail and project customization for you next big job!

I'm a landscape designer / planner and will come here to Thompson about 1x a year / every few years…read moreas they are always very generous with their product catalogs and new product info. Recently I visited and Meredith from the showroom was very helpful, walked me around sharing info. and education on all the new products / displays in the yard. I learned a few great new things. I really appreciated it and will refer business here.

I went in this morning and was greeted by Lauren. I told her I was redoing my bathroom and she…read morehelped me pick out tile and flooring. I brought some samples home and now am so excited about my project! She made my shopping experience so easy! Thank you Lauren!!

Great selection and great service. We went back in several times trying to make the right decisions…read moreand Lauren was fantastic.

Guys at the counter act just completely inconvenienced by customers. The attitude and vibe has…read moreensured I will never be back. Sad because the outside sales guy is great. A simple pick up is like they are launching a rocket or reinventing the wheel.

Just really bad customer service overall to get pricing from them they ask you to call the…read moredistributor do the legwork yourself. Then have to call white cap back to request pricing just makes more sense if whitecap would ask the customer to hold and then they get the pricing for you. I spoke to employee on the phone who is give me some attitude. I will not support this business ever. Go somewhere else save yourself the headache and get better customer service as many other reviews said they need to get trained on proper customer service big time!