This place is hit and miss Sometimes they don't send out prescription even though you just talked to them in the phone and placed an order from them No fallow up call from them if something went wrong. You have to call them back and have them do it again to receive your prescription in the mail. After a few days go by and nothing in the mail. Give them a call back again !! And hopefully it doesn't fall over a weekend or you're screwed for your weekend meds. I have type 1 diabetes and this place doesn't seem to care if you get your meds or not . I don't get from here anymore Very unreliable read more

great little mom/pop pharmacy that goes out of their way to make sure you get the best pricing. they are always prompt with refills and will call you to make sure you are on top of your refills. they also use an app or website which allows you to refill and pay, which saves you some time. my endocrinologist recommended them to me as they are next door in the same medical center. recommended. read more

They try, but just not the best follow-up. My Doctor's office was in the same building, they were fairly new. So I gave them an opportunity. Horrible experience, I needed to follow up, for my auto refill, after a text and a call. At least 4 times in one year. As I write this, they no longer work with Blue Shield. Good luck ABC Pharmacy. read more

I love this pharmacy!! I have chronic conditions and require medications and DME which get filled by this pharmacy. They are so on top of filling and shipping my orders in a timely manner and call me if there is a price change. The staff are genuinely kind and remember me when I call in, despite never being there in person! When I accidentally left insulin in the car in 120 degree weather during the summer, they helped me navigate insurance and find a way to get a different insulin and get it covered by insurance which is above and beyond! Nadine in particular is so helpful and the male who answers the phones (I can't remember his name). I will stay here as long as possible and avoid the big chains! read more

The staff is always helpful. They always go above and beyond and make my experience a great one. Have had nothing but positive experiences here. read more

They are always great at getting my insurance prior authorizations done with my doctors. They always have been able to get approvals done when the big pharmacies couldn't. They also deliver which makes it easy. read more

If you want to get your prescriptions without the hassle and drama of a huge pharmacy chain, then ABC Pharmacy should be your go to. They handle everything and deliver to your front door as promised. The staff that answered the phone is professional and extremely helpful. They want to be sure you have your medications on time. They are awesome. read more

Excellent customer service provided by staff! Valuable reliable on time delivery. Even applied a savings coupon for me to reduce cost. Thank you!! read more

Unfortunately one star is the least amount of stars one can provide to this "pharmacy". As a customer, it's unfortunate to have had to scold a representative named Diana for being nasty. I put her in her place in front of all her staff, and shortly after was fired. The entire ABC pharm as a whole will treat you as less than scum should you require ANY controlled substances despite having a 16 year track record of needing them. They are disgusting as a team My only relief was Zack. An incredible part of the staff who also needed controlled substances for his own issues. He not only looked at me as human, he ensured my meds were always on time and the brand I reacted best with. This guy was the most solid of them all. Oliver?? I think was his name, should only work behind the scenes or for customer complaints in person. He's of management material. Why can't you guys get it right?!?!? Kind of felt compelled to write a review after finding out you guys were raided by officials for... was it lying on ins claims? Giving HUGE coupon discounts to patients but collecting the payout under table So essentially what you have is a group of pharmaceutical employees who are either related or distant cousins who agreed to fraud.. Granted it benefits the patients deductible but enhances your wallet all while lying to insurance I haven't been a patient since, well, FOREVER! But I forgot to let the public know how you handle the business. I forget the short overweight bald guys name, but he wouldn't even acknowledge me when I went in for pick up. He would act like I was just not there... and await a fellow BUSY employee to notice that he "didn't like the particular patient" to finally assist me. Zack soon informed me that my need of Alprozolam for my extensive childhood sexual abuse rubbed this as*hole the wrong way and thought should I no longer be alive. Apparently this bald guy took Gabapentin and even hated that affect on himself because it was similar to opioids or benzos. These are the ppl serving the public Zack was of sound mind and CEO material and was never treated as he deserved. I tell you, they should actually be out of business And after the bi**h Diana demanded my ID for their record, I found out that it was not needed and not even in my chart. So they treat you like shit and attempt to intimidate. Both , bald guy and Diana were fired. It's interesting how anytime I have an issue with someone, they cease to exist to the company in no time at all. read more

Bryan & Jonathan go above and beyond to refill all of my families prescriptions. And if they don't have it in stock, they will call their other pharmacies that they work with and get what we need. They are efficient, so kind and helpful. I highly recommend this pharmacy. They truly are the best. Thank you ABC Pharmacy for all you do for my family and I. read more

The good reviews have to be fake. This pharmacy should be reported to the BBB . Shouldn't be in business. Every person you talk to has a different answer . They will lie and delay you picking up medication just to make sure you get it from them instead of saying we don't have it or you can get it elsewhere faster. Apparently they aren't contracted with Blueshield anymore so now go through a third party instead of saying you will need to go to another pharmacy they tell you they will deliver the medication but they don't. Will never use this pharmacy again. This is the second time they do this so it's not a one time occurrence. If I can give negative stars for customer service I would. read more

The staff was really good and quick to get my needs meet.The pharmacy tech Heather was real nice and answered all my questions with no problem at all.She was good with other customers as well she took her time and made sure i had everything i needed plus understand everything as well.When i talked to the pharmacist Louie he was real understanding of my needs.He was real polite and answered all my questions with no problem. I had a really good experience with the pharmacy and staff there. read more

Service was spot on and the help took care of all my needs my medication was well priced

Before finding ABC Pharmacy, I was looking for a pharmacy that would accept a coupon from the manufacturer as the out-of-pocket price for me was too high. I had called other pharmacies but most of them told me to send the prescription first to them and then they could check. However, when I called ABC Pharmacy, they kindly checked my coupon over the phone and assured me that they could honor me that price. When my prescription arrived to their location, they quickly processed it within minutes. Although I live in Riverside (about one hour from the pharmacy), they were able to ship my medication the next day and I received it before noon. The courier was super nice and even left my package in a safe spot. Lastly, I really appreciate the small candies in package. Overall, I highly recommend ABC Pharmacy. Everyone who I spoke to was super nice. read more

ABC Pharmacy - Pharmacy Near Me - Laguna Hills, California

I have been using ABC to fill my prescriptions for a few years. I highly recommend them. They are priced so much better then CVS and Walgreens. They will automatically look for and apply manufactured coupons to save you hundreds of dollars. I was on Edarbyclor and CVS was changing me $80.00 a month, ABC saved me so much money and only charged me $15.00 and shipped to my home for free. read more

I must've caught ABC Pharmacy on a good day because every single interaction since then has been HORRIBLE. They have to order your medication when you request it, which they say will take 1 day. You don't receive it as promised, and have to call them back. They claim to have left voicemails BUT NO ONE CALLED! This is especially a problem when you're on a medication that you can't live without. They offered to call my doctor and give me a different dosage???!!!! Thyroid medication does NOT work that way!!! And no matter how nice you are, they get upset and short with you, even though it's all THEIR fault. I guess the lady I initially worked with is no longer employed there, which is a shame, because literally EVERYONE I've spoken to since then has been rude and incompetent. Now I have to spend the rest of the day trying to get my prescription transferred so I don't run out over the weekend. PLEASE - DO NOT TRUST THIS PHARMACY! read more

I've been a customer for many years. At first it was great. Over the past year, it's gotten worse and worse and worse. They're very unreliable. They don't answer their phones. Sometimes I have to call multiple times during the day in order to reach someone to place a refill. This week, I placed an order on Monday to be shipped to my home. Usually, I'd get it the next day. Today is Thursday and I STILL haven't gotten the order. I called and the representative was very confused. It was like, "Uh, it looks like you'll get your order today." I'm low on my meds, we're coming up on a holiday weekend and they can't find their butts with both hands. RUN AWAY. DO NOT RECOMMEND. read more

I've been a patient with this pharmacy for a few months and absolutely love them. Back when I was using CVS pharmacy, I was spending close to $150 for my medication, but then my doctor recommended ABC and they were able to help me save money with coupons and now I pay $25. Very thankful for these guys! read more

For some reason my endocrinologist keeps sending my prescriptions here instead of to my pharmacy. After talking to the staff it sounds like it's because ABC will fill out the prior authorization forms so my doctor doesn't have to. I don't understand how that's even legal, but I guess when someone does your work for you, the patient's preferences no longer matter... This last Wednesday I called ABC pharmacy to ask about my prescription and they told me that it was ready to pick up. Since I was going to be out of my medicine on Friday and needed the refill, and because unlike most pharmacies ABC is only open during the day when I'm supposed to be at work, I immediately drove the 30 minutes to pick it up. When I got there they told me oops, sorry, they didn't have it! They had given it to someone else, they said... In the last 30 minutes! But they said they would have it delivered to my house free of charge on Friday. Little consolation for just having wasted an hour of my time... Friday came and went, and surprise, surprise, the prescription didn't arrive. Unlike most pharmacies, ABC isn't open on the weekends, so due to their incompetence I'm now without my medicine, and I have no recourse until Monday. I'm sure when I call tomorrow they'll have some cute excuse for why they didn't deliver it as promised. Besides, it's only medicine, what does it matter, right? I don't have one positive thing to say about these people. They are an absolute joke. Stay away. read more

Great pharmacy with personalized services ! Pharmacist makes us feel at home. They also offer Memory Testing with a computerized memory test device Cognivue that our doctor does not offer! Kudos to ABC Pharmacy! read more

Are they closed??? I have been calling for last 2 weeks during business hours to reorder injectable medication that they have delivered to me in Redondo Beach for the last 2 years. Less expensive than CVS. However, now no answer- only elevator music plays for 6 min. Then phone starts ringing and then get a message from Verizon that call cannot be connected at this time. I already placed my order at CVS locally. Bummer. Cuz it costs $40 more than what ABC had charged. Miss them. read more

The worst, you can't call them because they don't answer the phone. Whats worse is you cant leave a message. Pretty surreal, I had to call my Dr. ask if they could send my prescription somewhere elase. Absoluley mind buggleing a Pharmacy doesnt have a phone service where you can leave a message read more

The staff was friendly and helpful! If there is a coupon to reduce your cost, they will find it.

Sharon, William, and Don among other staff members at ABC are awesome and very supportive in dealing with customers and getting them their needed medications. I always appreciate the staff going out of there way to acquire the needed doctor's scripts and running interference with the insurance companies to get pre-authorizations done without the need for the customer to seek that assistance. This place is better than any CVS or Walgreens and everybody should transfer their prescriptions to ABC. Sharon and her team are people that are trusted and very experienced. read more

I have 2 stars because I get them delivered to my house. I get a delivery from them every month and it's the only place I can get from do to a special medication but they always forget to give me something. I call them every month for the same exact reason never fails. They put it in the computer what I need and again the same thing happens the next month even if I call in advance and remind them 2 days before shipping it out. I don't know what or why they can't get it right but it's so beyond frustrating. I know they are human but I've been getting these medications from this pharmacy for 2 years now calling every single month. read more

The pharmacists are great, front counter staff is a different story, they constantly tell me they don't have my medication, I then ask to talk to the pharmacist and then magically my prescription is in stock and can be filled... not sure what game the front staff is playing but they need to get it together with their new staff. read more

I have been using this pharmacy for years on the recommendation of my dermatologist. They are reasonably priced and send everything out overnight. Everyone that I've dealt with has gone out of their way to be courteous. Today I needed a refill and spoke to both Kenny and Don. They hire the nicest people. Thank you ABC Pharmacy. I wish you could fill all our prescriptions. read more

I had. trouble finding a pharmacy that carries the medications I need. ABC tries and after a bumpy start has helped me in many ways. I appreciate their staff and their pharmacist's knowledge. read more

Friendly staff and decent pricing. Went to Dr. Fleming's dermatology next door to this pharmacy and they recommended me. They are very welcoming and great with follow up if you need a refill. They have a lot of drug store options as well. Thank you! read more

Really frustrating experience here. I was suppose to get a mediacation delivered Thursday after my Wednesday visit with my doctor. The doctor recommended this pharmacy and said they are great and deliver super quickly, so instead of picking it up at cvs like I normally do- I went with this pharmacy. I called both Thursday and Friday to check on the delivery of my medication- and received rude and Un-informative responses. It's now Saturday and I have to wait until Monday. I can't even get the med transferred to cvs pharmacy because the pharmacy is closed. Very disappointed. read more

I was visiting my Dr in Laguna Hills where I do not reside, and, a prescription was sent to ABC Pharmacy close to Dr's office. I called them & told them Im only in area for 30min can you fill my scribe & they said, "Yes." They were on my way home and very gracious & made me feel welcome, since I normally would have them deliver for me, which is also a "Huge Perk" during these times. Well, they also had some masks, Im hoping to use while traveling eventually and gave me one free. Overall, a nice bunch of friendly pharmacy workers. read more

Delivery as reliable as ever! Even during the Coronavirus pandemic. Customer Service on point. Can't say enough great things about ABC. The most Reliable pharmacy I've ever had. I hope they continue to take my insurance. read more

Best Pharmacy Branden and William awesome... Don't have prescription coverage they got me the very best price on all my prescriptions beat everybody and they got it to me quickly and they're extremely efficient if you're thinking about a new pharmacy get over here did the very best read more

I think they hire their employees from moron university! They can never find prescription sent in by the doctor, they have to resubmit it multiple time!! It's the only pharmacy that has been the subject of a doctor's office meeting they are so bad! Do yourself a favor, find someone else that delivers!!! I'm read more

The staff at abc pharmacy has consistently been wonderful! I have especially received excellent service from William! They are all very professional, helpful, knowledgeable, and friendly! They have always done their best to meet any and all of my needs. I really appreciate them doing such an amazing job especially during these challenging times. I would recommend abc pharmacy in Laguna hills 100%! Much gratitude, Laura McCarthy read more

Yikes! Awful and rude staff. And, they are "willing to provide cash price" for a prescription that I can get at CVS for $36 cheaper. Really? Had my doctor write on my chart to NEVER use them! read more

I only had good times working with all employees who put you 1st. They always try to help you save money, make sure what you receive is correct. Ana R. and Joy D. have said it so true. I just wish they were open on at least one weekend day, other than that, if your not using ABC pharmacy in Laguna Hills, you are loosing out! Give them a try! Steve read more

They tried to tell me my insurance didn't cover my medication so they could charge me $118 instead of my usual $10 copay! They told the representative from my insurance (who confirmed that I should only be charged $10) that they had the medication I needed and were aware of my copay but didn't want to take the financial "hit" by honoring what is on my insurance. I called the pharmacy back after I talked to my insurance and told them I know exactly what you are doing and it is wrong! At a time like this you are trying to make $118 off of someone who needs their their psychiatric medication! read more

Once again, they tell me that the order is ready and to come down to pick up. Then I get there and they only have 23 out of the 30 pills available for my daughter's ADHD medicine. It has been two weeks and they still do not have the remaining pills. They claim they have the higher MG, but will need a prescription from the doctor to fill it. It will be another version of getting there and then, "Oh, we don't have the entire prescription!" I wish I can go somewhere else, but CVS, Rite Aid, will charge me more so now I'm at the mercy of their horrible customer service. read more

I don't know what happened to this pharmacy. They used to be amazing but over the last year it has drastically gone downhill. They never answer their phone. Either the answering machine is on, during business hours, or it rings and rings and rings. Their online chat feature goes unanswered as well. It makes it so difficult to try and fill prescriptions when you cannot reach someone via phone. I really wish they had a mobile app that one could easily see status of prescriptions and schedule deliveries. Sadly all but one of our prescriptions have been transferred out to Alto. read more