Great customer service! JR did an amazing job! Highly recommend for any key/lock services!

Finally getting around to doing this review. We had to use their services for an eviction we were doing. Their prices beat everyone else's we called. They were prompt to message me back. I contacted them through Yelp. They called several times before the date and time of the eviction. They called to verify the appointment once it was set, the day before, the day of and also the tech called me when he arrived. Considering timeliness is important during an eviction, I appreciated the fact that he was there well before the scheduled time. The guy was quick, friendly and professional. I was so happy with their service; we defiantly found our new go to locksmiths. They also called back for some customer feedback, but I missed their call. They are definitely very good at what they do, efficient, punctual, more than reasonably priced and genuinely concerned about customer satisfaction. Hope they see this. Y'all were great read more

Andres was friendly and professional! He fixed our lockout problem due to a broken lock very quickly. He came to the parking lot where our rv was parked and communicated in a very friendly, polite, and helpful manner. I highly recommend ABC Locksmiths and Andres! So Happy we found this company! This was on a Sunday too. Thank you soooo much! read more

After a late night of celebrating I locked my keys in the car. Early Sunday morning I called ABC Locksmiths, Russell was at my car within 20 minutes with professional and speedy service. He was extremely friendly also!!! When the first course of action didn't work, he didn't hesitate to jump into the next solution and solved the problem of the locked keys in my car. ABC Locksmiths even gave me a good deal and I highly recommend this company!!! read more

Nice place, knowledgeable staff, good prices and selection. Stopped in to look around and got some great info.

My neighbor was locked out of her house. We called two companies. ABC answered the phone and had a guy over to her house within the hour. The guy was wonderful he showed her that the lock has broken and fixed all the locks for her. Today she called they back to fix a different problem. Good company. Will use them when I need a locksmith for sure read more

Excelente service ! I forgot the keys in side my car ABC locksmith came after 20 minutes The price was good and very professional Thanks read more

Coworker was trapped in our office bathroom and ABC locksmiths saved the day. Ryan arrived within 30 minutes of calling and had my coworker out in less than 5. Thanks for being reassuring to her as she had been trapped in there for almost an hour. He was also able to replace the bathroom lever with a new one (that hopefully won't trap anyone in the future) & tidied up with a vacuum after the install. read more

We just moved into a new house and called ABC after all the painting and remodeling was done since all of the vendors had our keys. They were available within two days, came at the early end of the 10-12 time block, called 10-30 min prior to arrival, and were done changing the locks within 15 minutes. Super easy! $63 for the service call, $25 per cylinder (4 total), and $2.50 per copy after the first two. Highly recommend. read more

Ironically, I was having a bad day today on this lovely Friday the 13th ... anywhom, I had locked my keys in the truck by accident. The problem I was attempting to fix originally was also accommodated when Daniel came to the rescue! He was very understanding and patient with me. I couldn't be any more grateful after that! Highly recommended! read more

I was referred to A B C Lock by a friend and I couldn't be happier with there service. The locksmith was on time and courteous and he was very professional. I would use there services again and refer my friends and the price was very reasonable and actually less than I expected to pay. read more

I loved ABC Locksmiths! My son lost his house keys at school and I called them to re-key my locks. The guy was there within an hour and made all my deadbolts one key, having 2 keys to get into your house can be so inconvenient! I will be recommending them to family and friends! read more

ABC Locksmiths - Locks work! - Keys & Locksmiths Near Me - Las Vegas, Nevada

This place saved me and my kids from the cold!! Thank god I found them...the guy that showed up was very kind to my kids and got us into our house with in 5min love it thank you for your help!! You are now on my speed dial !! Awesome work guys!! Forever thankful ;) read more

I just finished getting the doors of my home re- keyed. It was a great experience start to finish. I called the office around 11:00 am and they had someone at my door by 1:00 pm. Ryan was very professional and went right to work explaining how my front door was different than rest of the door, he went to work on those doors while I searched for front door key. Seven doors we're all done by 2:30. I highly recommend this company! Ryan was fast and courteous! read more

ABC helped me out while I was in a panic. I locked myself out of the house and they responded so quickly. The price was very fair and the man that helped me out was such a gentleman. read more

This company is professional, has friendly associates, very very dependable, and reasonably priced. ALWAYS on time, are very easy to identify, and they work quickly without Price gouging. They also guarantee their work. I have not used anyone else for my home or my business in the past 10 years. Five star! read more

We recently moved to our new home in Las Vegas and called ABC Locksmith to change our locks. Ryan showed up promptly and changed the locks right there and then. Very professional company. I highly recommend their services. read more

Went in to get keys made and Anthony was super nice. Great kid. Thanks buddy. He promised all 5 would work. Hahah I'll update my review if thy don't read more

Lost my truck key, and this is the company Triple A was sending. The service guy called me after it was all set up to inform me it would cost an extra $100 out of pocket because of distance. I was 20 miles out of town, so basically they charge an extra $5/mile, or a little over $200/hour. All in all, they wanted $325 to cut a truck key. Bait and switch con artists. read more

I called ABC Locksmiths to change my locks cause I lost my keys. They were very prompt and professional. Great work Nick!!

After not showing up for their appointment time I called for an update and was told to wait another 45 minutes. I would have been ok with that but being a Sunday and I have 9pm plans plus the lady in the back ground over the phone talking had a attitude problem and spoke like I owed her something... Dont bother with this company, they wont show up and if they do, god forbid you have a problem they will probably tell you to take a hike. read more

So our trip coming back from Las Vegas ended with my wife, kids and i locked outside our car in a gas station. The guy that works for the gas station gave me ABC Locksmith phone number....after explaining the guy on the phone my situation, having been stuck outside our car with the kids in the cold wether he told me he will expedite our call and send someone asap....The locksmith was there within 10 minutes!!! he opened my car in 2 minutes!!!! gave me a fantastic price that really surprised me...i was expecting it will cost more....so...Thank you ABC Lock for your amazing service and professionalism. read more

I would've done 5 stars if they would have sent Ruben in the first place. Unfortunately they sent someone who seem to be a nice guy but confused of the work that needed to be done which for a moment I had a doubt if they could do the work or not. I'm assuming they noticed it and sent Ruben who explained in detail the work that had to be done. He gave me a new appointment and although it had to be done at night he kept his promise working all night non stop. Very professional I will highly recommend to ask for Ruben when calling ABC. read more

Great company, same-day response, professional, courteous--thanks to Cindy, the dispatcher and Reuben, the tech. Reasonable charges, compared to Liberty, who royally scammed me, earlier that morning, and I was suspicious that my keys were copied. That cost me $159 (talked down from $179) for one gate re-key, so I bit the bullet and called ABC to re-key that gate and the house locks. I'll never call anyone but ABC in the future, and I'll always check YELP from now on, b4 I call a company. Dale G. read more

September marks the 30th anniversary of my residency in Las Vegas, and I can honestly say my interaction today with the two individuals working at ABC Locksmith was the worst customer service experience I've ever had in all my time living here. As I walked through the door at seven minutes to five in order to get one key duplicated, I was immediately greeted with a shouted "You'd better hurry up, we're closing in five minutes!" by a heavy-set older man standing behind the counter whose name tag read 'Steve'. No "Welcome to ABC" or "Sorry sir, we need to inform you that we are closing soon" or anything else to that effect. I ignored his rudeness, showed him the key, and said, "Can you duplicate this?" Instead of removing my key, he took the entire ring from me and went to the back of the room while the other guy with him mumbled something to him and they both chuckled. I wasn't expecting Disney-caliber customer service, but the atmosphere was beyond chilly - it was just short of hostile. All because it looked like I had dared to interrupt the schedule of these two clock-watchers. While I waited at the counter for Steve, another patron entered behind me with a bag of keys and approached the counter. The man said, "I'd like to get some keys made". Before he had even reached the counter, the other employee, whose name tag said 'Vince', moved quickly to the counter and with no greeting of any kind, said, "Well you came a bit late, bud. We're closed. You should have come earlier." The man became very incensed and said, "Well, if you don't want my business I'll just go elsewhere." To which Vince replied, "That's fine. I didn't say I don't want your business, you just should have come sooner." He chuckled and said it with an unbelievably hostile sneer. The other man stormed out of the building shaking his head. You could just tell they didn't want me or this other customer in there disrupting their precious exit schedule. I was completely awestruck by these two rude idiots, and after the other customer stormed out they started chuckling and discussing the interaction right in front of me commenting continuously on how rude the customer was. I watched the entire interaction and the customer was far from rude - it was completely they opposite of what they were saying had happened. Vince then commented "Like his few keys are going to pay the bills in here" or something close to that. At that point I just waited on Steve who was grinding the duplicate key for me and he walked over a few seconds later. I said, "Thank you, how much do I owe you?" and he replied "Nothing" and waved his hand across the counter. I asked "Nothing?" and he said, "No, we already closed out the register and I don't want to deal with it." I said thank you, and then Vince, who was standing to my right, chimed in and said "Just don't laugh while you are walking out like the other guy did." I just looked at him curiously and walked out - I couldn't even be bothered to argue with these two surly idiots or call them out on their rotten behavior, since it looks like they have been acting this way for quite some time now. In the span of a five minute interaction I saw them completely upset one customer, who will certainly never return - they succeeded in losing his business and whomever else he badmouths their business to. And they completely alienated me as well, and refused to accept payment from me. I'm sure my $2-$3 payment will not affect their business, but I only wondered how much this atmosphere is the status quo on a day to day basis? In my opinion, if they are employees, they should be promptly fired. If one, or both, of them are the owners, I hope they go out of business soon. There are plenty of other locksmiths in Las Vegas - I certainly won't be bringing any future business there. **Here is an addendum a couple of hours later to my initial review above. The 'complimentary' key they gave me doesn't even work. Big surprise. Epic fail. read more

I really am disappointed with this company. They ripped me off. I had an emergency, was locked out of the house and the only way to get back in was to break the lock open and put a new one on. ABC came after over an hour when they originally told me it would be half hour. It was past midnight when this happened and they showed up close to 2 am. They charged me over $200 to drill the lock open and they replaced it with a cheap brass color lock when my original was a smart lock silver color, and they told me that is all they carry! I will never ever use them again. One star is too much to give them too but they were the only one available that time of night and they took advantage of it and ripped me off. Now I have to pay to replace the ugly cheap brass lock they put on my door. read more

If I could give 0 stars I would. We got our locks changed for one of our shops today. And Russell is who came for the call. Very unprofessional and cold. Acted as tho we inconvenienced him by scheduling services with this company. Needless to say I will not be using this company again. And Russell needs customer service training. 189$ to change a lock, and be treated like nobody? NO THANK YOU! read more

ABC Lock & Key came through for me when I needed them the most. I left work to try and start my car and the ignition key cylinder wouldn't even turn. And if it won't turn and my car won't start that left me waiting 2 hours for a ride or using my Lambor-feeties and hoofing it way out South in Henderson. Not good options. I remembered driving by ABC on Sunset so I looked them up on my phone and called. Response time: They promised 45 min, they were there in 30. (They had a previous call or it would have been even quicker!) Service: They had the parts I needed in the van. They were even able to cut a new key for me on the spot. I had questions, they answered them. And they took care to not scratch or damage my car. It's the little things... They had my old key cylinder out, the new one installed, and checked in less than 30 min. Results: Exceeded expectations. The lock cylinder they installed was unfortunately put to the test when someone tried to break into my car in the apartment complex I live in. They took an old PO mailbox key and jammed it into the cylinder and tried to force the cylinder to start the car. They broke the key...and couldn't take my car. After removing the broken key my regular key still works, the cylinder turns just as smoothly as ever, but the ABC installed replacement kept some punk from stealing my car. Even the Henderson PD officer who took my report was impressed as the OEM cylinder would have made for a stolen car report instead of a break in report. 5 Stars....not only that but I wouldn't hesitate to use them again. read more

I called ABC on a Friday. They were busy so we made an appointment for Sunday between 9-11. They didn't arrive until well after 1pm.

My front door stopped working. I could go out, but not come back in. ABC came out, checked out the mechanism and explained how it basically was broken and needed to be replaced. They had a big catalog of options. Their friendly service provider Ryan helped me pick out a good match. He came back today to install the new front door handle, locks, etc. Pretty painless. Thanks for your help guys. read more

Aww man lost my keys in vegas over the weekend . Called a couple locksmiths and they answeard. The service was fast and the locksmith got my car opened and made me a key for my car on the spot. Cost me a whopping $ 200.00, 5 star service kinda expensive so don't do anything stupid in vegas like getting drunk and losing your keys cause it won't be cheap. Thanks you tho locksmith vegas! read more

Have been meaning to leave a review for awhile now. Ok going into this I had zero knowledge about locks so I contacted ABC Locksmith, thinking they were trustworthy and honest, to replace my front door lock. Long story short, they wanted to charge me $500 to replace it. Got them down to $300 but I still think thats a a lot, seeing how home depot sells the lock they used for $50 . Please don't use them! They over-charge and take advantage of their customers. The only reason I am giving them 3 stars is because the woman setting up the appointments and the second guy who came out to do the actual installation were professional and friendly. read more

Can I give lower than one star? This locksmith was given to me by AAA when I lost my original set of car keys. The locksmith came over and was jamming keys in and out of my ignition but couldn't get my car to start. Ended up ruining my ignition because he was using the wrong key the entire time. I called to get it resolved and they said they would meet me at the car shop I had taken my car to, never showed up, never returned any of my phone calls. I ended up having to replace my ignition when all I needed was a key. HORRIBLE. read more

I agree.. If I could leave ZERO stars, I would. I aquired a property I had no keys for. I called to set a time for the lock to be re-keyed. I was told about the $89 fee and the $20 something for keys and what not but they neglected to tell me about the $15 fee because they had to "break" into the lock. LIke the criminals do! Really? they knew I didn't have keys. The worst part was I had a window of 11 to 1... I was then called and asked if I could change that window to 2 to 4pm I was pressed for time getting into this property but I agreed to it. I arrived at the property at 2pm. An hour later they called me and said that they would be later than that. Not until 5pm. Really? So I made sure to be there at 4:55 pm. I was then called at 5:10 and told they'd be there in 10 to 15 minutes. More like 20 when he finally got there. The technician was nice enough but I began to feel like I was on a used car lot. He offered me new, better grade locks. When I asked the price he asked if I had cash. Had I had cash I had the opportunity to have a much cheaper service call with brand new locks. Well I declined that lovely offer. I'm not that kind of employee and I don't respect it in others. Besides, I can go to home depot and buy new locks AND install them myself. When I saw all the charges I said, really? you made me wait ALL day, inconvenienced me ALL day and you don't even offer any kind of price reduction on this? Great Company. I will NEVER use this company again AND I will always offer my opinion if I ever hear anyone discussing needing a locksmith. I only used this company because I was referred to them. I've made sure to tell the referring people how awful this company was. And to you ABC, if you care enough to read your YELPs...You should make good on inconveniencing people. You were WRONG. Oh so wrong. read more

These guys are awesome! Called around and everyone wanted $150 just to come out. Got a new key for my car for $50 and they were so nice and helpful. Will keep their info and use them for all my locksmith needs! read more

I called and they quoted me 225. I called Las Vegas Car Keys and the gentlemen was so nice. Only charged me 40 bucks. And on top of it he was kind enough to try and defer me to someone closer in my area because he was far from me. He recommended these guys but I think they are overpriced. Definitely won't be using them in the future. read more

Called to get an exact quote from Anthony, when the service tech showed up (tall dark haired guy) he said "we can't do it for that price" I explained to the tech the quote I rec'd and that I talked to Anthony. I also called Anthony in front of him, Anthony repeated what he told me on the phone and the tech still argued with me! He said " Anthony is just the dispatcher he can't quote prices" I said" He shouldn't be answering the phone and giving quotes if the customer bases their decision on his quotes !!! The tech was unprofessional and said " Let Anthony come out and do it for that price" What a joke they are BATE AND SWITCH!!!!!!!!! read more

They charged me exactly what they quoted me on the phone, even though it required a bit more work than they anticipated. Joel was awesome. I'll come here anytime I need duplicates made. read more

Pete is awesome! He's very punctual and does a great job! He replaced all my locks at my new home with no problem at all and has the best price out there... Thanks Pete! read more

I called them up to set up an appointment and they were able to send a locksmith the same day! Definitely fast service, friendly workers and have keys that major retailers such as Home Depot or Walmart don't even have. I'm really happy with their service and I would not go anywhere else for my key and lock needs. read more