Stay away from this company. They tricked me into replacing the ac circuit board even though the…read moreissue was with the contactor. Here's my story. My AC stopped working and my google nest thermostat gave me an e103 error code. When I looked up the code, online research mentioned that the Contactor had to be replaced to get the ac compressor fan working. So I called this company to get it fixed. Aaron and Patrick showed up and after some investigation told me that my AC circuit board was fried and had to be replaced. I insisted we start with replacing the contactor but Patrick said that the Contactor is fine and that the circuit board has to be replaced. I agreed what they mentioned and let them change the circuit board. They came a week later and Aaron replaced the board. Then I noticed Patrick going outside to work on the compressor fan, but I didn't think much of it. After he returned and turned on the AC, it started working. When I asked Aaron if everything was good, he said that he replaced the board and it started working. I paid them and they left. I was still trying to figure out what Patrick did outside if it was just the Board that needed replacement and so I called Aaron asking him what work did Patrick do. He said that he messed up the wiring while replacing the board and it shorted the contactor and so Patrick replaced it for free. I have never had anyone fix anything for free and not tell me. That is when I realized that I had been conned. What a convenient coincidence that he fried the contactor which was the original issue that my thermostat pointed to. And he didn't even mention it to me while I was making the payment which clearly shows that either they are incompetent and refuse to accept, it or they knew the issue and conned me. Either way this company shouldn't be in business. If you do the mistake of calling them, make sure to get a second opinion before paying $960 like me.

We've had a long history with On The Spot, and after significant back and forth, I can say that…read morethis company (and specifically their owner Cody) is one of the most dishonest and unprofessional companies I've ever encountered. When our upstairs AC unit went out about 1.5 years ago, we got a quote from three different companies including On The Spot for a 4-ton Trane system. They ended up being the cheapest, so we went with them. Specifically on the quote, it calls out that we will receive a 4-ton Trane "comfort coil", as part of our 100% Trane system. It has a link to the specific product page. We were also promised a 2-year labor warranty from On The Spot. Fast forward a year, and our upstairs system can't keep up and it's getting hot upstairs. We have On The Spot out, they say there is a leak, and repair the leak. But it still isn't cooling properly. So they come back out, and tell us "the system's pressure readings are correct, so that's all we can do." But it's still getting hot. So then we call Trane and ask to have a different company come out for a second opinion. The second company, who is a licensed Trane installer, comes out and finds a leak in the evaporator coil. BUT - they can't fix it via our Trane warranty, because On The Spot didn't actually install a Trane coil. They installed an ADP coil, which is both cheaper, and uses a piston system instead of a TXV system (which is more efficient). Since it would cost well over $1,000 to replace the evaporator coil, and both the parts and labor are still under warranty with On The Spot, at this point we call On the Spot back and tell them what has happened. Cody then proceeds to flip out and completely berate my husband. He yells and screams and accuses my husband of lying, accuses the other company of lying, and says that he will "void all our warranties for having any other tech even look at our system". Finally, my husband calms him down, gives him specific "Delta T" readings that shows our system isn't working correctly, and finally Cody calms down and agrees that he will replace the evaporator coil with what we were actually quoted, which was a Trane comfort coil system. His guys come the next week and install it. We SPECIFICALLY asked the head installer to confirm that it was a Trane comfort coil system that they were installing, and he said it was. Fast forward another week. It's still not cooling great. We then notice that water is streaming from the secondary drain line. At this point, we really don't want to have to deal with On The Spot anymore, so we call back the company that found the evaporator leak, and they send back out the same technician from before, and she finds a clog in the drain line (that part is actually not On The Spot's fault at all...) but also lets us know - the new evaporator coil that has been installed STILL isn't a Trane comfort coil system. This time, they've installed an Ameristar coil. While Ameristar is owned by Trane, it's a much cheaper part than the Trane comfort coil we were originally quoted - it again uses a piston instead of a TXV and it's made in China instead of the US. So we once again call Cody back and once again he gets angry that we had someone else look at the system and starts yelling at us. He says that we're lying, he says that the other company doesn't know what they're talking about, and he also is very misogynistic about the fact that the other company's technician is a woman. At this point, he tells us he's "washing his hands of us" and refuses to send another technician out. When I tried to talk to Cody at this point instead of my husband - he grew even more hostile, and said that as the wife, I had no business talking to him at all and should keep my mouth shut. So, now, after months of back and forth, we still have a system that isn't properly cooling, using cheaper parts than what we were quoted. The moral of the story is - avoid this company at all costs. He will lie to you, yell at you, gaslight you, and if you're a woman - tell you he won't even talk to you. Truly the worst.

I had an excellent experience with Sam's Heating & Air Conditioning. Sharjeel Khan came out to…read moreservice our HVAC system and clear and flush the condensate drain line to make sure the condensation from our indoor unit was draining properly. Sharjeel was extremely detailed, professional, courteous, and thorough. He took the time to make sure the drain line was completely cleared and that everything was functioning and draining correctly before finishing the job. I especially appreciated that he went above and beyond rather than simply completing the minimum required service. It is refreshing to work with a technician who takes pride in his work and genuinely wants to make sure the customer is taken care of. I highly recommend Sam's Heating & Air Conditioning, and I would definitely request Sharjeel Khan for any future HVAC service. Excellent service from beginning to end!

I feel I need to alert all that Samm's Heating and Air is under new ownership and is certainly not…read moreproviding the service it once did. We have used them since 2018 and referred friends, neighbors and family to them. They have always been terrific. But our last routine maintenance on 5/15/26 resulted in our large AC system not working. We called and were told we could schedule an appointment for 5/21/26. We certainly expected they would send someone to us that night since they caused the problem. It was a working system prior to their routine checkup. They did say we could 'try to get on the list' if we called Saturday morning. Otherwise we could make an appointment for 5/21. I called to talk to Tiffany (owner) this morning and was told she was not in today. I asked to have her call me as soon as possible. I was then told she did not work there anymore. I asked if she or the family sold it. I was given a runaround but was eventually put on hold and then the phone call was dropped. When I called back they admitted new ownership and that they no longer offer 24x7x365 service. I pointed out it is on their phone

Sorry to hear about Nicks passing. Wish I could find another Nick. We are still happy with the…read moreRheem system and will buy another soon.

Important note: This company was bought by Dunrite Heating and Air. Please read their reviews…read morebefore calling this company. Sadly, the owner of Nick's passed away and this company is now owned by Dunrite. I called that company based on the reviews of Nick's Air Services, but their services has definitely NOT been the same as mentioned on this profile. In summary, this company is expensive, can make improper recommendations, and the office is very difficult to get anyone to call you back. I absolutely would not use them again in the future and - had I read their Yelp profile for Dunrite Heating & Cooling - would never have called them in the first place. My experience: My air conditioning due to leaked refrigerant due to another HVAC technician not correct. Nick's/Dunrite came out during the same day and quickly identified the problem. There was a leak on the schrader valve. They got us back to running - for nearly $200/per pound of refrigerant. 5 lbs = about $1,000. Wow, but we had no choice as my original installer was not available. Our unit has not been keeping up with the 90s for the past two months and the technician recommended 3 different options. I chose 2 of the 3 options: a larger return air duct AND repairing the plenum. I was anxious to get the work scheduled and it took me hounding them to get them to schedule the work. Communicating with this office was very painful. I would never get calls back and would just get a text message indicating when they had scheduled the appointment. Their front desk support was exceedingly helpful but not empowered to do anything besides schedule appointments and pass along info. I finally had the appointment and the technician went to the wrong address. I got a call from them saying they had been at my house and then they proceeded to the next job. I spoke to them and learned they were at the wrong house, but could not turn around to go back to my house. I had to wait until the following week to get the appointment rescheduled. What a disaster. It got worse. The work was finally done - the return air duct and the plenum. I waited a couple of days, but there was NO change in the air conditioning. I called them back again and they scheduled another technician to come out. The second technician came out, a more senior technician, who confirmed that the unit was undersized and "working as it was designed" to cool at 75-76. I don't know a single person who is comfortable with 75-76 in the house when the outside is in the 90s. I called customer service again. When I finally got someone, I got a call from William, who is their most senior technician (an older guys in his late-50s probably). He came out with the original technical and instructed him how to properly do a heat load calculation. They determined indeed the unit is undersized and I needed a 3 ton. I called back the customer service asking for a refund to the work. I've called at least 3-4 times, each time speaking with a very nice person. However, I've still not been called back. What a disaster. I've finally had to resort to filing a complaint with my credit card and disputing it through them. It's unfortunate and I didn't want to have to do this, but - when no one will call you back - it's very very hard to trust this company to make things right.

I've used Collin Air Conditioning & Heating since I bought my house in 2005 and I've always been…read morepleased with their service and their pricing. They always do their best to help me out of my current predicament, working with my schedule, technical issues, or financial constraints. Everyone is friendly and helpful, from the owner to the office staff and the technicians. Many of the staff have been there for years and it's always good to see techs I've come to know, like Jimmy. Recently, I was impressed with Alex's "detective" skills, and appreciated his resourcefulness in fixing my problem.

They were extremely friendly and I felt like the were honest about their pricing and work that…read moreneeded to be done. They came out and checked if my dryer vents needed to be cleaned and let me know they didn't and didn't try to sell me on a service I didn't need

Highly recommend! Always reliable, knowledgeable, and friendly--there's no need to call anyone…read moreelse. As always, Alan was excellent!

My AC units weren't working properly, and Zee came out and diagnosed the issues. He gave me…read morethorough, straightforward information, as well as pricing broken down so that I could compare apples-to-apples with other bids. DT wasn't the least expensive, but I'm confident the one that was quoted incorrect parts. Anyway, communications were great, second trip was required for installation, all my questions were answered in depth and I have some cool new features. I will happily use DT for all of my future HVAC needs!!

Scheduling the appointment for my duct cleaning was a breeze. Maria was very helpful and even…read moreassisted with a last minute reschedule from my side. There was no attempt to upsell and the promotional rate was offered. Paul Boyd, who is the owner is a certified and knowledgeable gentleman who is an expert in his field. He did an energy audit and identified areas to improve efficiencies. He also highlighted areas that were good, which is not something most businesses do. At no point was there a push to sell or upsell. His main focus was to ensure that the customer got the most from his visit. Will be using their services to fix some of the issues identified. The duct cleaning was scheduled for a different day. The techs arrived early and were very efficient and thorough in the job they performed. The work and cleanup was completed to my satisfaction. The pricing for the duct cleaning is competitive in comparison to other companies in the market. I highly recommend the services of Climate Doctors for your duct cleaning and sanitation. The superior ratings online are totally reflective of my personal experience with them.

I received almost an immediate response to my inquiry. I spoke with someone on the phone who was…read morevery knowledgeable and they were eager to find a way to meet my aggressive timeline requirements. Darell showed up on time and got right to work. They did a fantastic job and they were very careful as they worked around my home and personal belongings. After the cleaning, I had a question regarding one of the filter sizes and inquired about before and after pictures. I received a follow up from the actual owner of the company after hours, who was eager to share all of the finer details of the service. He then proceeded to offer to come out and do a free energy audit at my home. This is the company you wanna do business with. Great service excellent follow up and they had a better price than the other company I had been contacted by.

First time using this co. Awesome experience. Very fair and competitive pricing to install a whole…read morenew Trane system to replace a 15 yr old Goodman. Ivanna was extremely communicative with changes as they arose... supply chain disruption due to CV-19 & lots of breakdowns due to weather putting a strain on the system as well. Install crew was professional, cleaned up after themselves and knocked out the entire job in ~ 6 hrs. Would absolutely recommend! - Mike

It's always hard to find a good local HVAC service company that you feel you can trust and won't…read morebreak the bank. Cool Connections is that company! We found them through Nextdoor, and our experience with Joe has been top-notch. We use Cool Connections for our seasonal maintenance and, should we need it, will feel good about using them for repair service.

Talk about QUALITY SERVICE! My neighbors have been talking…read moreabout Lucas HVAC and how well they were treated ! Now I know why... I had a project of mine to replace my thermostat with a wifi version... I have worked with electricity all my life but this one was beyond me... I had the new thermostat but I didn't have the wherewithal to make it work... I asked Lucas HVAC to help and they were right there I explained my scenario and they were very accommodating Turns out the wiring from upstairs to the thermostat needed a professional touch Which I definitely don't have But Lucas came through like a champ !!! They will definitely be on my speed dial when the next issue happens!

We were really smitten with this company and its great service until we somehow crossed paths on…read morethe wrong road. The service personnel are very outstanding. Their boss, the owner of the company, however, leaves a lot to be desired, or maybe we just got him at the wrong time. His attitude after having performed a service was something NO Owner should EVER have towards a client. The man has NEVER offered an apology or explanation, which is really a shame as we really were ready to support his business, as we did, from the beginning. Hope you read this, sir, and reconsider your actions punctuated with an apology! Thanks so much for listening, VR, Frank Tenhoopen Lucas Texas