I brought my iPhone 12 Pro Max in because it wouldn't charge. Naturally, I assumed the…read moreworst--broken port, new phone time, sell a kidney. Turns out... it was just lint. Pocket fuzz had staged a full-scale invasion inside my charging port. These geniuses didn't just clean it out--they performed a delicate iPhone colonoscopy. In less than five minutes, my dead phone went from "flatline" to "back from the dead." Watching them pull out enough lint to stuff a Build-a-Bear was both horrifying and deeply satisfying. Honestly, I half expected them to hand me a tiny sweater knitted from pocket debris. Moral of the story: before you panic, let these folks work their magic. They saved me from buying a new phone, a new charger, or worse... facing life without Instagram. Highly recommend...fast, friendly, and they don't judge you for carrying around six years' worth of pocket dust like a lint dragon.

Okay, so heres the thing, as much as I'd love to be able to leave a full 5 star review, I just cant…read morein good faith. Lmao. They get an A+ when it comes to the repair of my Dell laptop, inspiring 3580! It was having tons of software issues, as I recently purchased it from a local pawn shop. It would not properly install the latest version of windows, it kept stalling around 70-80% it waz running ultra slow, and sadly, ive become my father. (illiterate when it comes to technology, something i never thought would happen to me) Anyways, I struggled to find the right place to bring my laptop in, because when you know very little about computers, you have no idea if your being taken advantage of, or even told the correct information. So the reason they didnt get a 5 start review is because I felt like the man who did the work on my computer was very rude and wasnt explaining anything to me. I have no idea if I overpaid, but I do know that good service is more than just fixing the issue. I want good service all around, and I did not get that here.

Great customer service. I had doubt they could fix my phone…read morebut sure enough they were able to get it fixed in a zap. The phone had grey lines going up and down my phone and the longer you kept it opened the more the screen would be hard to see. I'm beyond satisfied, I will for sure be back. They also fix iPads, my kids had the screens cracked so ridiculous and within the hour I had the iPads back in there hands. Awesome!!! Business

I called in about a repair that was done. All I needed was some information, instead of help I was…read moreplaced on hold for 30 min. Then I was told I would get a call back. 8 hours later I had to call back just to be told that they hadn't had time to look up my order number. Looking up an order number takes no more than 10 min. Update: The owner contacted me and responded with the information I needed within 24 hours of my final call. He also followed up with me to make sure the company the part came from followed through with their warranty.

The man up front acted like i didnt know what i was talking about. I tried to see if he was willing…read moreto check on my vent and gave him full permission to do whatever it takes to check it, yet he denied and said i need a pre-approval and budget. Terrible customer service.

Called for an estimate to change the battery on my laptop. $200.00!…read moreThis is a 15 minute job! And batteries for my model run $60-80.00. 8 screws. take old battery out, slip new battery in. I asked why, and was told "because that is how much it costs". No thanks, I will do it myself. I can get instructions on youtube Or find a shop that is not out to rob me.

If I could do zero stars I would. Don't believe their "repairs in an hour or less" signs. It's…read morebeen almost two weeks for a simple battery replacement and I still don't have my iPad back. The store no longer picks up when I try to call for status updates. I had to call their corporate office and I am being told by them another day or two. I won't be back, my husband won't go back. Enter at your own risk!!

Absolutely first rate, best-of-breed business with very reasonable rates. Our home and family has…read morerelied on them for fifteen or more years. But they outdid themselves on our most recent visit, where we were faced with windows 11 updates repeatedly corrupting and disabling our high-end desktop computer. Computer Solutions recommended and installed Zorin -- a Linux based alternative to Windows or Mac-OS. Zorin is absolutely far exceeding all our expectations. We are so thankful to Computer Solutions for recommending and installing it and saving our prized computer. I cannot believe that after over 30 years of "warfare" Microsoft has ceded the field to this excellent windows replacement.

My wife and I took her refurbished computer, which we recently purchased, and she wanted to…read moretransfer the old photo from her old computer to the newer one. The so-called tech person worked on the job for several days and charged 135 dollars before the job was completed. During this process, he reinstalled, screwed up, and just about junked her computer, voiding the warranty as a result. He blamed it on the software, which he shouldn't have used in the first place, and then on the computer being too old. As a last result, we called the company we bought it from and FaceTimed the problem and fixed it ourselves the right way, now it works fine. The owner refunded 100 dollars and never took any responsibility for bad workmanship on the part of this employee; they failed miserably.

Brought my iPhone SE into Palos Park location for low battery, Dillon had it replaced and ready to…read morego in under 30 minutes. Friendly, quick professional service.

When I walked in I was immediately greeted by a very nice gentleman. The reason I was going here is…read morebecause I was reaching under my seat in the car and the screen slid off and no longer was working. I called apple and were going to go through them when I thought I would check this place out. I was happy that I did. They were able to fix my Apple Watch and get it working again. For a better price then what it would have been through apple. The location is clean, staff is friendly. I would defintly go here again.

I wish I could give Computer Bay ten stars! They are the best. They are very easy to work with…read moreand extremely knowledgeable! I can't sing their praises enough. Spread the word! Elaine Hayes

I went there to get a repair,for my Mac. They didn't do a thing,but charge me to check it out…read more Couldn't figure what was wrong with it. I mentioned it could be the battery, and put a new operating system . Had to go to apple and it was the battery,and they put in the new operating system in. I don't recommend going here for any apple, they seem like they don't know enough to work on them.

Today I went to Back in the Game for my 3rd time. Every time I go the owner is always for nice and…read moresocial. Today I Went in for a broken screen I thought could t be fixed, they not only fixed it but did it cheaper then any of the competitors !! I don't live in the area any longer, I actually live in Naperville (45min away). I had to stop in the area so I went to Back in the Game since they've always been so welcoming and fairly priced. I always recommend my friends there they've always said the same as me. Also was glad to see the business has grown since the last time I've been there :) If you need your device fixed give this place a shot ! Making this post off the phone they fixed for me

I went to the Crestwood Back In The Game location to pick up a fixed 3ds I had brought to be…read morerepaired and when I had asked the man behind the counter who's name was Caleb, if there was anything else wrong with the 3ds but he gave me a very rude answer. Also, I had to call 3 times just to figure out a single update on the 3ds rather than them calling me which is ridiculous and when I called on a Wednesday the week after I dropped it off, the same man had to put me on hold but I also called on Friday of that same week and a different man didn't even have to put on me hold since he knew already what I was going to ask before I even said.