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    T-Mobile

    2.0 (1 review)
    Closed 11:00 am - 6:00 pm

    Services - T-Mobile

    Telecommunications

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    2 months ago

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    People searched for Mobile Phones 310 times last month within 15 miles of this business.

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    Metro by T-Mobile

    Metro by T-Mobile

    1.0
    (2 reviews)

    I recently was charged $86.73 by t-mobile as a debit from my account fraudulently as I do not have…read moreservice with t-mobile. My daughter and I had gone to the Hammond Indiana location to purchase phones .When we got home my daughter decided she didn't want the phone so I went back and returned the phones. This occurred 9 July. I was informed by the manager that everything was canceled and would not see ANY further charges. Imagine my surprise when I checked my account 27 July and I saw this amount was stolen from my account by t-mobile. Mind you I am a disabled Veteran on a fixed income. I called t-mobile customer service immediately and received the runaround. To explain this in detail I spoke with a supervisor in customer service named Jordan who informed me the ONLY way they can return the money they stole from my account is to provide a 6 digit code to an account I don't have or waste my gas and time to go to the Hammond t-mobile and see they can provide the password to an account I don't have. Why t-mobile chooses to steal from non customers is reprehensible and I am sharing this review so maybe someone else will not have money stolen from them by t-mobile

    I had the worst experience Sunday 4:30 went into a store. Rep. Was on the phone told she be right…read morewith me. She then took more time for a survey. She stay behind counter for me. And Answer Questions. 2spanish ​guys walked in She spoke to them in Spanish. Guy demanded he was in a hurry and wanted help. ​to buy a phone and the other guy a charger. She left counter to show off and get charger for the second man. She told me she was going to help them but there might not time to help me. Even though I came in first by several minutes before them she rather help them. She then started to set up man with a new phone. I told her I was leaving. Walked to my car and I saw her standing at the window waving at me. Glad to see me leave. I received very poor customer service. It's worth going to corporate store not this franchise store. I will tell everyone to avoid this store. I like Metro PCS not this store. This rep or associate put bad taste in my mouth.

    T-Mobile - mobilephones - Updated June 2026

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