1. Abbaka

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Petaluma, CA

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Abbaka

5.0 (1 review)
Ultra High-EndAppliances
Closed • Closed

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Happy Appliance Services

Happy Appliance Services

4.1(13 reviews)
3.2 mi

I called Jonathan to fix my broken dishwasher. He was able…read moreto rearrange his schedule to come by the next day. Within 15 the machine was working again. Jonathan and his colleague Rafael were polite, clean, and fast. Highly recommend their work!

I wasn't going to write this review but after sitting with the thoughts, I am…read more I wanted to be happy with this service but at this point can only say - avoid. Happy Appliances was assigned a claim through my home warranty company. I was assigned, an appointment window. I contacted the company to detail the issue and give my available times so we could work out a schedule. The business owner called, we chatted, I sent pictures, etc. A day before the appointment, I sent a text to confirm and received no reply. Due to no reply, I booked a meeting. The owner called, we chatted, all good, we'll do it the following week. He was to call with a day/time. He did not call to schedule. I received a call when he was 20 to 30 minutes from my home and couldn't accommodate him. (I was at work and had meetings scheduled) We spoke on the phone again, I detailed the issue, he said he was going to call it in as needing a door replacement. I paid the service fee and trusted him. BIG MISTAKE!!!!! I received a call today from my home warranty company that this provider said there was nothing wrong and I just needed to clean the freezer door. The freezer door is oozing something. That isn't me needing to clean it. I clean it over and over and over. But - apparently, it's just dirty and there is nothing wrong and no repairs are needed. He backed up this statement when we spoke again this morning. His reply, as he was almost laughing was "Hey, that's what happened". So now, my home warranty won't cover repairs and I am going to have to pay someone else to do the job he accepted and/or pay 100% out of pocket to replace the appliance. This is why I have this policy. It's an insurance policy for exactly this reason! He falls into the category of providers that will accept home warranty service claims, show up (or not in this case), collect the fee and disappear. Shame on me for not requiring him to show up. Shame on him for taking money and lying about the work. AVOID!

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Happy Appliance Services - Problem issue with water filter

Problem issue with water filter

Happy Appliance Services
Happy Appliance Services

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Abbaka - appliances - Updated October 2026

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