Good communication, so far service has been good, price was reasonable. The owner herself came out…read moreto evaluate the location and worked with me on scheduling. She also offers different ways to pay, which is nice.

I'm starting a new job in SSF after having my second child and will need help with cleaning. Patty,…read morethe owner, was very quick to respond to my inquiry and came out for a quote within a couple days. While TLC wasn't the cheapest quote I got, I'm glad I hired them. Lorena came over earlier today and paid great attention to detail in the cleaning - including dusting baseboards and the ceiling fans. It was such a relief to come home to a clean house after a hectic first week.

We had biweekly cleanings for 5 months, and things mostly went very well. However, towards the end…read morewhen the owner didn't accompany her husband and the other employees they weren't as thorough with cleanings (spilled cat food and didn't clean it up, didn't vacuum cat hair on the stairs). We overlooked it as the owner would still come with them about every other time and things went well when she was there and the rate was good. However, the last time they were there they left the house and completely left our back door completely wide open and our cat got out. This was a huge oversight, and when I reached out to the owner about it she responded by saying that her husband said we would just leave our back door like that, so it was on us. Unfortunately, we couldn't move forward with using them regardless of how thorough she had been because when her husband was here he wasn't thorough and lost our cat (luckily we found her later that night), and he also didn't even respect us enough to own up to something he did or apologize, so we didn't feel comfortable having him in our home again.

Very efficient, our home always looks spotless. We started with a deep clean request, they came and…read moredid an estimate and we were easily able to schedule it in. We plan to work with them long term!

I really appreciate the professionalism of this company - quick responses, talked to a real person,…read morereceived automated notifications/confirmations, and online agreement for services and terms. It's refreshing to see a company with good processes and follow through. About the cleaning, Kathlin did an amazing job cleaning our rental studio. She was friendly, good communicator, confirmed what would be cleaned, and completed the work on time. Looking forward to have her come back again!

I am so pleased with BA House Cleaning. The quality of work that Magda does at my house makes my…read morelife so much easier. Each time I come home after my house has been cleaned lowers my stress level to see my house sparkling and everything looking sparkling clean. Magda is a lifesaver! Thank you BA House Cleaning for having such a reliable, hard-working cleaner who makes my house shine.

I'm leaving this review to acknowledge the hard work of our monthly cleaning crew, Laura and…read moreMayelis in our Oakland home. They are always prompt and work very hard. Regardless of how much I "pre-clean", I can always tell the difference after they've been through as the house is left spotless. They work solidly and efficiently while they are here and are very courteous to us and our pets. Thank you, ladies!! You're fabulous!!

I can't say enough for Lotus. They go deep, and though some of the cheerful cleaners speak little…read moreEnglish, the front office is helpful in passing along specific things you want hem to do. This was amazing: I've had a food chopper and the unit was riddled with ugly black spots that I could not get out, so I asked one of the cleaners if she could maybe do something with it. She said yes, and totally restored it so that all the spots were gone and it looks like new. A++ I have tried others, but Lotus stands above them all.

I'm leaving a review after multiple services by this company. They are thorough, professional, and…read moreconsistent, with hands-on management and everybody is kind. I've had multiple crew members in my home: Karla, Adriana, Adela, and Hazel. Every single one did a fantastic job. I didn't have to ask them to go back over anything and I'm picky. I speak Spanish but I think language is not an issue because they have a strict checklist and I'm certain they would just call the supervisor for help if you're struggling to communicate something. Both times a newer employee cleaned, a supervisor came at the end to check their work. The company handles payroll, etc. for these cleaners who are their employees, all above board, and they have a good online system. Only issue I had was with scheduling confirmation and they apologized profusely and fixed the issue. A+++++, 10/10, 100% worth it. I don't do a lot of reviews but I am mainly doing this because if you mention their employees by name in a review, they get a little $.

We've had BA House Cleaning for over a year now and they've always been great, but since Susana has…read morebeen our regular cleaner, I feel like it's only gotten better. She is fast and very thorough, but also extremely nice and always has a smile on her face. We truly value the work she does for our family! Highly recommend at least giving them a try.

Great experience with Caro!! Quick response time and fabulous work. I loved the attention to detail…read morethat they use throughout the home! The house cleaner folded up everything. I especially loved that the cleaner organized my countertops. I am organizational challenged! So the two house cleanings I've had have helped me arrange my home!

Excellent service! The team did a fantastic job cleaning the house. Everything was spotless and…read morethey were very professional. Highly recommended.

Johana & Moncada exceeded my expectations and went above and beyond in a few areas. They worked in…read morea timely manner and after comparing costs with a few places, I think their price is more than reasonable for the quality they deliver. I would absolutely use them again in the future.

We hired Johana and Moncada for post-construction cleaning after our new build, and they did a…read moregreat job. Communication was easy and professional throughout, and they came out for an in-person estimate first, which was helpful for setting expectations. They showed up on time and finished on time, covering everything -- windows, baseboards, inside cabinets, light fixtures, and all the construction dust and debris. The house was left move-in ready. Their pricing was fair for the amount of work involved. I'd recommend them if you're finishing a build or remodel and need a thorough cleaning crew.

I needed a quick, regular clean and they did not disappoint - in a timely manner as well!read more

This is the worse service I have ever used in any profession. The list is too long to bother with…read more We gave these people endless opportunities to do a good job but after half dozen visits they couldn't get the basics right. Pathetic beyond belief.

I used this service to do a deep clean for my apartment since I was moving out. It was a lot of…read morework, but they did a fantastic job, so much so that I referred them to clean my girlfriend's apartment as well. I highly recommend using them!!

From the owner: I've been cleaning houses for over 20 years, you can be confident that you hired a professional…read morecleaner. Book an appointment today. Why wait and let your money do the work for you. Pet friendly. All cleaning services provided, no job too small or too big. We get the job done. Residential and commercial cleaning. Window service, laundry, oven, fridge, baseboards. You need it clean, we want to clean it. Give us a call today for a free quote. Guaranteed we charge less than our competitors.with better quality.

I used this service yesterday. They were fast and completed the job in the time promised. A few…read moreareas I had to point out about returning things to the original place as they were found throughout the house (i.e. stopper in sink, shoe holders, chairs) but nothing horrible. Some surfaces got missed for dusting and wiping but overall I would give 7.5/10. She was receptive to the feedback.

Maria and her team came this afternoon to deep clean my bathroom and kitchen! They are awesome,…read morequick and thorough. Hopefully they can squeeze me in for regular bi-monthly cleaning soon!