The service was so good ! First time buyer and answered all my questions so well. Felt very…read morecomfortable there !

Bought appliances - scheduled delivery. They use a 3rd party service- who took a pic of a dirty…read morefridge valve said it was rusty and wouldn't install. I called a plumber who said nothing was wrong with your valve and the delivery folks were just lazy! Called the shop who said he will talk to his mgr (because I paid for installation) and I never heard from them again. We installed the fridge ourselves and sold the old one (they were suppose to take that too) Next time I'll just save up a little more for Lowe's.

Excellent service and honest pricing. Paul got my washer back up and running even show me a few…read morethings to do to keep it running smoothly moving forward. Highly recommend Paul and will use him on all my future appliance needs, including purchases

Paul is not only a professional repairman but a wonderful human being. He knows all about…read moreappliances and is very honest. I was going to get a new dryer but he told me to keep mine and he fixed it for way less than a new one would have cost. I will always call him for my broken appliances.

We have used Appliance Care & Repair multiple times (oven temp not regulating, freezer not making…read moreice cubes, washer tub not spinning, etc.) and they have always been very communicative, helpful (patient with me!) and resolved our issues. They are very persistent in determining the cause of a problem, even when normal approaches fail, they will do everything they can to help resolve the issue. We really appreciate Kevin's (and his team's!) customer service and resolution approach and will be using them exclusively for all future appliance needs!

I had to have the Drumb rollers replaced on my Samsung dryer. I contacted appliance care and repair…read moreand sent a photo of the model number and scheduled the repair. Kenneth O. Arrived on time and got the repair completed in less than an hour. He is a real pro.

January 15, 2026, Adam returned to our home with nearly every part needed to renew our December,…read more1997 Kenmore Heavy Duty Dryer. It took 31 years for the motor sealed ball bearing at the fan end to fail. Not bad. $370 plus the first $75 service visit and analysis, $445 total. All Original Equipment Manufacturer (Whirlpool) parts. Adam is an Ace repair technician. $800+ for an equal type dryer right now. This repair will last the rest of our lives, plus.

Excellent work! Moderately priced - all things considered! Timely! Every time some home appliance…read moregoes bonkers we cringe! At a time when everything is so expensive, and most equipment is designed with planned obsolescence in mind, especially home appliances and their repairs, at least having qualified and knowledgeable technicians with proper equipment, dependable, timely service and professional knowledge is a must - that's Starfix Appliance Repair. These guys cover service of: Refrigerators and Freezers; Washers and Dryers; Dishwashers, ovens, stoves and range tops; Microwaves and Commercial Appliances, garbage disposals and icemakers, commercial ice dispensers. We've had to call them a few times, and the outcomes have been great. We recently had our 11-year-old Samsung clothes dryer repaired. They had to replace the heating element, vent exhaust hose and its thermostat! They are forever on our speed dial.

If you're shopping for washers/dryers, refrigerators or other appliances, I highly recommend Mesa…read moreTV & Appliance. Got a great deal on a washer there this week and, even more importantly, received superb customer service from a staff member named Daniel. (Daniel's the kind of knowledgeable professional who's also genuinely friendly... qualities that are all too rare these days.) Thanks for the fantastic service, Daniel!

My experience at mesa tv and appliance couldnt have been easier. Louie was a great salesmen, he is…read morenot a pushy salesmen. I ordered a washer dryer the price and quality was great. i deeply recommend this store.

Efrain knew how to fix my fridge and keep us going without buying a new one…read more Condensate line was leaking in freezer making frozen puddle

I was on next door asking for ice machine repair and Efrain reached out to me first. He came over…read morethe next day and looked at my whirlpool refrigerator and fixed it. I had a few questions and he answered them and explained in terms I understood, He was nice, professional and charged a reasonable price. I highly recommend him.

This company is TERRIBLE! OneGuard Home Warranty hired them to come look at our washing machine…read more The window for the repairs that we chose was between 2-4pm. We chose this because we would be home and it was a good time for them to come. They left a voicemail at 930am saying they can come in the morning (when we are not available). I was in meetings and didn't see the voicemail. We call them at 3:30 to see when the tech will be here and they say, "oh sorry, he was trying to service your house at 10am but you were not available." I KNOW THAT! THAT'S WHY WE CHOSE 2-4PM!! It's incredible that people like this are even in business.

One Guard home warranty sent Homeward to my home for a broken microwave handle. Although I had…read morepaid for premium coverage through One Guard which would cover the handle, Josh from Homeward diagnosed a broken handle as "not normal wear and tear" on a 10 year old microwave seemingly a dubious evaluation. I spoke with Josh at length and the first story was that my micro door was not available. After ending conversation I found it 35 seconds later online and could have had it delivered in 2 days, which I texted to Josh and he said "Okay Cool" on April 5, 2022. I patiently waited for Josh to turn in his report to One Guard. After six days, (should have happened within 72 hours) I called One Guard on April 11 only to find out that Josh had never submitted any report. Regardless, after a month of waiting, One Guard told me they were ordering the door. Hearing nothing I called back a few days later and they were not due to Josh's dubious evaluation on a 10 year old microwave. Moral of this review: I ordered the door myself for $327 which Josh had quoted over $500 for on the first conversation saying it was out of stock or not obtainable any longer, had it two days later and installed in 15 minutes. Do not rely on Homeward Appliance Repair for honesty if they are hired by One Guard. I am so very disappointed in both companies!

DJ and his staff were very helpful. The installer was efficient and professional. The only…read moreproblem was the stove hood I had was hardwired rather than plugged in. He could not install the necessary plug. He said he could come back for an added fee and install it, but it was not part of installing the new microwave over the stove. Also, I did not receive an instruction booklet for the new stove which has a lot of new features I don't know how to work.

great customer service and amazing pricing! The whole process was super easy thanks to Kurt. I have…read morealready started recommending Spencer's to friends and family. I bought a stove to replace one that had broken I texted Kurt from the number on the website he provided models that could be delivered sooner in the same price range all in all I got a new stove with a few text and a call. Better pricing than home depot and Lowe's with installation and removal being lower cost as well.

Charged us 280 and the freezer is not freezing. They are not answering the phone either.read more

Called because the fridge wasn't cooling right. The tech came out, found a bad sensor immediately…read moreand showed me the issue. He had the part in the truck and swapped it out. Super polite and didn't leave a mess. Solid service.

Great selection, even better prices. Would highly recommend stopping by. I see a lot of reviews…read moreabout "bad customer service," but I did not experience that. Was greeted warmly by a friendly lady. She was helping others and giving them care instructions for the items they purchased. She made friendly small talk with me with my purchases as well.

Bought a cow skull from here. It was infested with dermestid beetles. Called to ask their policy…read moreand they told me it wasn't their problem. I've sprayed this thing with hydrogen peroxide, roach spray, soaked in water, dried in the sun, hand cleaned, dish soap with a toothbrush. Larvae is STILL falling out. I can't. I don't even want this thing anymore. Disgusting. So rude not to hold yourself accountable for the quality of your vendors.