We are ready to order our pendant light. We sought assistance and were greeted by Dianna…read more We asked a number of questions before taking the plunge. Staff were very helpful, knowledgeable and pleasant. She answered all of our questions. Before ordering we noticed a sale was being advertised. Staff suggested we wait to see if the sale included our lamp. Good idea. We were thankful she said that. We will contact her mid week to order. Thank you Dianna! Shared parking lot.

Sold cheap garbage that broke out of the box, then their website ignored my review and never posted…read moreit. I had to spend my own time driving across town to return it, at which point I received no apology or attempt to salvage the situation. The very definition of a shady business with terrible service. Will never return.

This was my 3rd appliance from Great Deals. As usual I was more than pleased with their selection…read more I needed a 30" wide frig with ice maker. Other dealers wanted to sell me bigger side by sides or would charge to deliver and another change to take away the old appliance (Spencer's). They also wanted to sell me a separate (new) hook up for the water, another $15. Yanira had what I wanted and the price was right and did not charge for delivery or removal of old frig. Unfortunately, the frig that was delivered (after I had water line fixed in wall) would not work the ice maker. Yanira and Anna both arranged for a new ice maker to be installed (2nd trip). Still ice maker would not co-operate and refused to provide me with ice. Now the GOOD part comes, Not wanting to be out done, Yanira and Anna got me another 30" frig with ice maker. Keep it hooked up over two nights to make sure it would work and then at my convenience, delivered it (3rd trip) and had it installed. Now my tenant (Brother in Law) is happy and no longer refers to me as an A/H. Thanks, YANIRA AND ANNA will be using you again in the future. GOOD PRICES, GOOD DELIVERY, GOOD SERVICE! That's what keeps customers coming back !!!

We've been hesitant to buy a new stove/oven because of a fear of financing (typically an…read moreintimidating process), but Anna patiently led us through it, explained our options, didn't rush us and even offered us upgrades for the same price once our financing was approved. She was great from the start. We usually like to browse before talking to a salesperson, and she read us perfectly, backing off until we asked for help, at which point she was as helpful and personable as could be. An excellent experience from start to finish. We get our delivery today!

Good prices and friendly people just kinda ridiculous when I'm buying a 600$ appliance and ur gonna…read morecharge me 3% more just because I'm paying with a card. Hidden fees and crap like that is why I will not be returning.

MGBW is a beautiful furniture store and recent addition to Scottsdale Fashion Square. I've been in…read morea handful of times to look and finally this past weekend, my husband and I took advantage of the sale they had going on and made a few big purchases for our home. We worked with Tim who was knowledgeable, respectful, and chimed in with his opinion whenever we asked. We love that there are so many fabric options when it comes to customizing their chairs, sofas, pillows, etc... If you're in the market for furniture or enjoy "window shopping" for ideas for the future, this place is a fabulous option to check out. It is on the pricier side, but when they are having a sale, prices become a lot more reasonable. We are excited about our purchases and satisfied with our experience so far.

I hate to have to do this, but have been left with no choice. In early September, we ordered a…read moreHaywood sofa and the Kimora dining table from this store. Demetria was terrific and lovely to work with. None of this is about her. Most of this review is about the sofa. Even though we chose stock fabric and were estimated to have a wait of only 2-4 weeks, the sofa didn't arrive until early December. It's the covid19 era so it wasn't the end of the world. However, as you can see in the pictures, the sofa showed up as a wrinkled mess. It looked positively nothing like the picture on the website or the sofa that greets you when you first walk into this store. Demetria said there's nothing she could do and this got escalated to customer care who turned out to be a Danielle Siers out of their N Carolina location. She said that we're correct to find the sofa dissatisfactory and that she believes the problem is the sofa cores and not the fabric. She said we'd get new cores in 8 weeks. Figure early February, right? Try March 22. Any word from Danielle? Of course not, unless I followed up. The people who delivered the cores only came to drop them off, not to replace the existing cores and zip up the casings! Unreal. After telling them what was supposed to happen here, they did it anyway and I tipped them handsomely. But guess what, the sofa is still a wrinkled mess and I'm tired of this. On March 22, Danielle said she had strep throat. I'm empathic and was patient. But it's now April 13 and she hasn't responded to multiple emails. It's a disgrace. I really want to return this sofa and get our money back. It would be one thing if anyone cared and offered halfway decent service, but there's apparently no one at MG who cares at all to get a brand new sofa looking as such. MG should be embarrassed by the product sitting in our living room. So buyers beware. If you order a sofa from MG, you can expect a poor product and an appalling lack of customer service or consideration.

I recently took a floor lamp to Hinkley's for a repair. The associate that I worked with was…read moreAlejandro. He was professional, knowledgeable, and very efficient. He helped me get the heavy floor lamp into the store, and when I returned to pick it up, he remembered me. He assisted in getting the lamp out to the entrance, saving me a heavy lift. He is a great representative of the Hinkley brand. Re the repair.....it was completed much sooner than anticipated. All staff that I interacted with were a pleasure to work with. This is my go-to lamp place based on this experience. 5 stars !

We bought three pieces from Hinkley's. Our licensed contractor/electrician put up one piece and it…read morestarted falling down and a key part bent. We called Hinkley s and they ordered a new part and had their installers put the piece up with no issue. Great customer service. We would highly recommend.

David is the very definition of stellar customer support. He went over and beyond to make sure our…read moreexperience and needs were met and exceeded. Even when the Kohler kitchen sink was 8 weeks out, and our counter top fabricator wouldn't even start of the counter top until he had the sink, and we had to change sink selection. David helped us to locate a new Kohler sink in Scottsdale and made sure we had the same discounted price. When the Kohler faucet turned out to be the wrong faucet he facilitated an exchange for the correct faucet without question and organized an easy will call to not disrupt our job. I can't say enough good about Kohler and David at the Showroom. Fantastic service and outstanding product.

I was looking for bathroom fixtures and needed to see samples in person. It is so much better than…read morelooking online. I like Kohler products and was happy to see there is a showroom in Scottsdale. It is in a funny location like the backside of a strip mall, but navigation got me there no problem. Excellent customer service. Very friendly. Upon entering we were immediately greeted and asked if we wanted any water. They have so much took at from bathrooms to kitchens and even an indoor sauna but apparently this is the higher end of Kohler and the lines that have available here are different from what you might find at Home Depot, Lowes and Costco. There were so many great ideas and I love that they have the entire collections grouped together with the different bathroom fixtures and then little display areas throughout the store. Why is it that I am always gravitating towards the most expensive thing in the store? There were so many cool things like recessed body length medicine cabinets, a very cool customizable vanity, bidets (from standard to Cadillac!!) and then smart showers -- I mean if only!!! I do wish they had some color brochures to take home with you because it is so hard to see online, but I did appreciate that one I had the knowledge about the different collections and finishes I could go back home to the website and make more choices. Another area that was bit annoying is they had items that were discontinued still on display -- so you had to ask if the item was available still --- I guess twice a year they have a sale of these discontinued or floor models but he said it wasn't going to be happening for a while. The sales guy did mention that you get a better cost going directly through the showroom as opposed to ordering off the internet -- so I will be keeping that in mind. Overall I was happy with my experience and likely will be purchasing some French Gold fixtures.

My favorite hardware store for looking for unique items. The store seems to carry inventory used…read moreby the local home builders. The big box stores carry generic inventory which is great if you need a 2" x 4". I was looking for a specific cap screw. They have a super wide selection of screws, nuts, bolts and little hardware pieces you can't find elsewhere. The sales cleck came by to help me out since they have such a wide selection of screws in different materials and colors. She even assembled my bracket with the screws. They have great customer service.

If you like overpaying, this is the place. I just purchase 2 packages of Roach Motels for $7.98…read moreeach that turned out to list for $5.98 each and sell for $4.36 at Walmart and $3.57 on Amazon. I thought it would be nice to patronize what I had thought was a local business. Never offered a price adjustment which you think would be logical I had just assumed they would sell for list price but when I called the store it seems that corporate does its own pricing and it depends up who owns the individual Ace Hardware stores so they determine price plus if you need to return something then they are owned by different corporations so it can only be returned to another Paul's Hardware.

I feel that reviewer "David" must have had a personal issue during his visit and decided to…read moremisdirect some version of a tantrum at the unsuspecting and lovely staff that I've encountered several times at the Scottsdale location. I encountered a different staff members each time I've been there and have never experienced anything but a warm and friendly (not to mention delightfully cheerful and attractive) staff. Seems quite shallow and unkind to say otherwise. During each encounter, I wasn't quite sure if I would find what I was looking for; and each time, the friendly staff checked on me, gave me the space i wanted to really take my time and look around; then took all the time in the world to answer many questions and show me things I had overlooked. I explained my budget, and the guidance they provided was spot on. In the end, they not only figured out the spaces I was hoping to fill; but they gave me options, recommended a few simple, different pieces that I didn't expect, ended up saving me money AND led to my purchase of something better than I expected. They sat down, took the time and genuinely cared about helping me find something that truly made me happy. Paying for the perfect quality piece that will last a lifetime, instead of wasting money on what's typically disposable furniture these days, is absolutely the way to go. The DWR staff provided a great experience that will have me returning to them over and over.

His store in located in the Scottsdale Quarter. Helpful and friendly staff greet you and ask if…read morethey might help you. They are happy to help or let you browse at your leisure. There is their main floor and upstairs area for viewing. You may use their elevator or stairs to access the upstairs area. Some sleek and beautiful furniture arranged in a pleasing fashion. The furniture arrangements allow the customer to imagine how it might look in their homes. Very contemporary in feel. Don't forget the upstairs area for more furniture. Free street, covered and valet parking. Free WiFi.