Sold cheap garbage that broke out of the box, then their website ignored my review and never posted it. I had to spend my own time driving across town to return it, at which point I received no apology or attempt to salvage the situation. The very definition of a shady business with terrible service. Will never return. read more

We are ready to order our pendant light. We sought assistance and were greeted by Dianna. We asked a number of questions before taking the plunge. Staff were very helpful, knowledgeable and pleasant. She answered all of our questions. Before ordering we noticed a sale was being advertised. Staff suggested we wait to see if the sale included our lamp. Good idea. We were thankful she said that. We will contact her mid week to order. Thank you Dianna! Shared parking lot. read more

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Coleen is an amazing manager here. Took care of my problem immediately and help me with a new order. Have been using lamps plus in Scottsdale and San Diego for years and they do an amazing job. Wonderful products to choose from at fair prices for the excellent quality Customer service is over and beyond read more

Lamps Plus - Ceiling fan in our San Diego condo - Home Decor Near Me - Scottsdale, Arizona

We stopped by today to see about purchasing multiple items for our home. We were excited to see a nice selection to choose from, but after 20 minutes (YES, TWENTY MINUTES) no one even bothered to say hello or someone will be right with you. Nothing. We were ignored. I guess a judgment was made because we were wearing baseball caps and T shirts? Really? We were prepared to drop at least $1,000 on new lighting. But now they get nothing. Let this be a warning to my fellow Scottsdale neighbors: Only shop here if you want to be ignored for a long time. read more

Such a great business, I've been buying from this store for years, in fact I wouldn't consider going elsewhere. They have such great customer service. Not A.I., real people and not people from across the world with limited English skills. The selection online is unparalleled and I have a store down the street that helps with returns and it's nice to have a showroom to see products and get ideas. Very happy with LampsPlus. I'm sure I would do far less in terms of light fixtures and fan updates if they didn't take the stress out of it and the fear of getting the wrong thing because they are so good about exchanging things to get you the right one. read more

We purchased a new light fixture over our kitchen table yesterday and could not have been happier. Ripley was our Design Consultant and she was most professional, knowledgeable, and helped us satisfy exactly what we (didn't even fully know) were looking for. Highly recommended! Over many years we've trusted this company/location for its quality, knowledgeable staff and customer focus. Grateful! read more

Great service and selection of exterior lighting. We are very pleased with the results. read more

Lamps Plus - New lighting in backyard - Home Decor Near Me - Scottsdale, Arizona

Very grateful to Lisa for all of her help. She was professional, knowledgeable and she truly listened to each of my needs. I look forward to working with her again. read more

Staff at the Scottsdale location are fantastic. I had bought several fans almost three years ago when one stopped working. They replaced it free of charge and were tremendously helpful working with me to get the new one installed. No need for an electrician - just great instruction and coaching. First place I will turn to for lighting and ceiling fan needs! Thanks to the great staff at the Scottsdale Lamps Plus! read more

Lamps Plus - New ceiling fan! - Home Decor Near Me - Scottsdale, Arizona

Lamps plus is my go to for lighting essentials and even some home decor. The staff is always friendly and helpful. I love that they stock all types of light bulbs, including unique ones. read more

I love this place. Always competitive pricing and stylish variety of lamps. Personnel exceptional, too. Knowedgeable and truly helpful. read more

I so wish I had something nice to say about this location. I guess I'll say they have a nice selection of products. Unfortunately they weren't interested in making money the day that I was there and as a result never have to worry about my business, which is unfortunate for them because we were renovating one home and purchasing a new one. At the time of my visit two items that were on my lengthy list of needs/wants were on display without any additional inventory available. They offered to sell me the display items, which I was fine with but said they had BigWigs coming to visit the store so they couldn't take the items down until after that visit because they couldn't have empty spaces when their executives arrived. Uhm... wouldn't your executives rather you sell your inventory, I asked... and the answer was no. So I canceled my entire order and left, haven't been back, and will not be back. Ridiculous. read more

I have been shopping at this Lamps Plus store for many, many years. The professional customer service, selection, and pricing always brings me back. Daren Johnson assisted me recently which saved me time and money. His integrity and honest was impressive, a hard quality to find these days, folks. This store and its staff and so helpful. You have a lifetime customer. Thank you again, Daren. Sondra C read more

I've shopped at Lamps Plus over the years and each time I think I'm going the easy route by shopping at Home Goods or Target, I end up returning the cheap stuff and heading to Lamps Plus. The lighting experts are super knowledgeable and helpful and I always end up with the perfect items for my home. This time Dianna Marcus was my sales professional, and she made the entire experience fun and easy and I can't wait to shop at the Scottsdale Lamps Plus again soon!! read more

Want to say how pleasant it is to deal with this store. Everyone is very helpful especially Dianna Marcus.she is very knowledgeable on their products and gives you helpful answers and opinions. it's a great store for your lighting needs. read more

We were looking for a dining room light fixture that would match a new table that we were having made. Not only were the sales staff very helpful, when we had an issue with one of the lamps, they did not have any questions when we returned it. It just wasn't as well made as we expected. And they totally understood. So the return was seamless. One of the other lamp shades that we did buy from there, we absolutely love. Lamps Plus usually has a really good selection of lamps, chandeliers etc. I'm attaching a photo of the one light fixture that we did end up keeping. read more

Lamps Plus - Home Decor Near Me - Scottsdale, Arizona

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I ordered a very nice Robert Louis floor lamp from this Lamps Plus store. I actually live just outside of Las Vegas and our two Lamp Plus stores did not have this specific lamp in stock. The entire staff at this store are outstanding and clearly understands the concept of excellent customer service! The girl I spoke with did not have the lamp in stock however, she made some calls and was able to locate the lamp at another one of their stores in the area and facilitated the purchase for me and arranged to have it shipped to my home. I called a couple of days later to check on the status of the shipping and spoke with another individual. She too was outstanding in her customer service skills and got back with me the same day to explain the status of the shipping of the lamp. I would highly recommend this store and their staff to anyone who is looking to purchase lighting! Richard L. Alfred read more

I returned an online order and purchased a new ceiling fan and Ripley Mason was great to work with! She is extremely knowledgeable and very helpful. read more

Good selection friendly service from the staff. Liked being able to see all the different styles in one store. read more

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We purchased 6 ceiling fans and 3 pendent lights from our lighting specialist Alyssa. She was so helpful and knowable of the product line. She was also helpful with our color coordination . We've had positive experiences with this location of Lamps Plus in the past . Plenty of selections in store. Greg read more

I've outfitted my new Scottsdale home with lamps, ceiling fans, and light fixtures exclusively from Lamps Plus Scottsdale and had great experiences. The products are beautiful and space-transforming, and I've had to exchange broken parts a couple times and it was easy. An sales associate named Dawn and the manager Aly were very helpful. Anything not in stock can be shipped directly quickly and with tracking updates. Highly recommended :) read more

Dee Dee was so helpful and kind. she made it easy for me to select the right lamp shade. Dee Dee is a treasure! samia. read more

I always have great luck shopping at Lamps Plus. I've lost track of all the great fixtures I've purchased there. Today was no exception, when Ripley Mason helped us find the perfect track lighting. We have no experience with track lighting, so we relied on Ripley's great advice. She got us exactly what we needed and could not have been more helpful. read more

I was helped my one of your wonderful employees to purchase a ceiling lamp. I can't remember his name but he came from the back room when the store was very busy to help me. he had to remove the lamp as it was the last one and on a wonderful clearance price. I greatly appreciate his time and effort even for my small sale!!! sorry I can't remember his name but from what I could see, all the employees were very helpful!! thanks again Ruth Simpson read more

Every time I go to lamps plus in Scottsdale everyone is so kind, so professional and so knowledgeable! They bend over backwards to help provide you information and make sure you have all the parts you need for what you're purchasing. I am always so impressed with how much they know about any light, fan, lamp, etc you ask about. Also wanted to give a shout out to Darren for being so kind and so helpful when I went in to purchase some scones! We will always shop there because of their customer service. read more

Great health and customer service today from Ripley! She unsolved mystery for me today and I am really appreciate it. I go here for all the lighting needs and I've also found some wonderful furniture. They are always very accommodating and helpful. read more

This store has an amazing selection of lighting options at reasonable prices. Customer service is great.

Johni was very helpful and a pleasure to work with. Great customer service! Will definitely shop with lamps plus in the future

We were on the hunt for some new landscape lighting and I can honestly say that Lamps Plus was not the first place that came to mind! However, a quick online search pointed us to them and we quickly learned that they had TONS of outdoor lighting options, for every budget under the sun. My husband and I wanted to see some examples (for quality, size, height, etc.) in person before placing an order so we visited this local showroom. While they definitely don't have a huge selection to see in the store, they had their most popular lights/the ones that I wanted to see so it was a total WIN! The lady working the outdoor section was so helpful!! She answered all of our questions and helped us find the perfect lights for the effects that we're looking to get in our yard. And as a bonus, the ones we loved were on sale!! Without her direction, we definitely would have purchased the wrong lights. I'm so grateful! After choosing the lights, we came home and placed our order online, and they arrived at our doorstep 4 days later (FREE SHIPPING!)! Now THAT is amazing! They also said that they have an amazing return policy should we change our mind or have any problems. Yes, please! read more

I have made several purchases with Lamps Plus in Scottsdale over the past 2 years. I was fortunate enough to begin my experience with Jaime Maltos and have worked with him from that point on. He's top notch! I usually begin my search on their website which is user friendly and finish with Jaime. Highly recommend. read more

Ripley was amazing and very patient. She was knowledgeable and helpful in every aspect. I will definitely make sure to ask for her on my next visit. read more

Love this place! Great variety of lighting of all sorts and ceiling fans. When we couldn't find just what we were looking for, Dianna dug a bit deeper and found some great options for us. We've been customers for years and always go here first for great products and exceptional service. read more

This was the best experience. Dianna M was the biggest help! Got everything we needed with personable service!!! The best!

Went into lamps plus today and was greeted by Dianna. She was fast, efficient, and may bind lamps and enjoyable experience. Ask for her when you go in. read more

We are long-time customers of Lamps Plus but haven't been there in a while (haven't needed anything). Went in to find a new outdoor front entry wall light. Ryan McKnight helped us. He was very pleasant, very efficient- went above and beyond- checking stock, availability, shipping dates. A wonderful experience. Will continue to be a loyal customer. Thank you, Ryan. read more

Wonderful service by Riley! Beautiful products . My only comment is I think they're a bit over priced but I did find what I was looking for and I was willing to pay the extra even though I could find the two mirrors I bought on Amazon for $$60 less. It said they had store sale, but not everything was on sale read more

Diana was extremely helpful! She answered all out questions when we needed her but didn't hover while we were looking. She was knowledgeable on the products and gave great advice! Great selection of lighting options and affordable price. read more

Thank you Dianna, you went above and beyond to help us find what we needed. She also went into the back storage and gave my wife several pieces of crystal to use in art projects. read more

My husband and I went in on Saturday 24th and met with Jamie. He had put a chandelier aside for us. We wanted to look around at others and he was happy to show us many. We ended up with a beautiful chandelier. He also showed us medallions for the ceiling and we purchased one of those as well. He was a very friendly, professional. We were taken care of 100%. We will be back to see Jamie for all are lighting needs. He is very knowledgeable about all types of lighting and accessories. He even Helped us with lighting color and what would make my chandelier sparkle even more!!! Thank you read more

Really nice and helpful people. Highly recommend. Ask for Jamie. We have bought a number of things there over the years. Service and support are excellent. read more