Very disappointing experience with Kreiss. I purchased a sofa based on a fabric swatch that was…read moreclearly a darker color. I specifically told the salesperson I needed a dark sofa because I have a black cat. When the sofa was delivered, it was noticeably lighter than the swatch used to sell it. When I raised the issue and provided a photo , Kreiss first said the swatch was positioned differently in the weave. After I provided more photos showing the same discrepancy from multiple angles, they said the difference was just "normal dye lot variation." The contract also contains extensive fine-print terms that appear to limit customer protections and discourage refusing delivery--none of which were explained during the purchase. When I tried to raise the issue and withheld the remaining balance to encourage a discussion, I was told I should have requested an "approval cutting" and was threatened with legal action and attorneys' fees. There were also delivery delays and poor communication despite my requests for advance notice. I ultimately paid the balance, but I'm now stuck with an expensive sofa that does not match the swatch used during the sale. Based on my experience, buyers should review Kreiss's contract terms very carefully before purchasing.

I learned about Kreiss from a designer friend who swore they make the most comfortable and quality…read moresofa you can buy. I have been in the market for a replacement of my RH sofa that I have been unhappy with since the day it was delivered, and am so happy I discovered this amazing gem! From the minute I stepped in the showroom, the team's professionalism and passion for quality furniture was apparent. The showroom itself is stunning, and you can tell they take a lot of pride in the craftsmanship of each piece. I could not be more thrilled with how my sofa turned out and it immediately became the centerpiece of our home, everyone who comes over asks where it's from. Thank you Kreiss!

Exceptional Customer Service merits five star review. We walked in just to take a look and ended up…read morewith a Stressless reclining sofa, a new Stressless chair with ottoman, and an amazing Waw office chair! The General Manager helped us find exactly the right fit for my big & tall husband. Jason deserves a shout out for helping us with a special order to be filled by another store. We got personalized service by not going through the web for the order. He sacrificed his commission to ensure we got exactly the furniture we need, including following up with another associate in another state. We don't usually write reviews, but this act of paying it forward inspired me to write and let all Yelp readers know customer service at this location was above and beyond. Thank you!

I stopped here on a whim after trying to find some distinctive replacements for my living room…read morefurniture. About two months ago I ordered a chair with deposit. I wanted to get the sofa also but wanted to first see how well I liked the chair prior to getting more. I paid the deposit and a few weeks ago I received the call to come in and pay the balance. I did and paid for the delivery. It was delivered last Thursday by two fine men who did an excellent job. I'll be back soon to order the couch. Absolutely love the chair!

Fun & adorable vintage and thrift shop in the Melrose district of downtown Phoenix. The entrance is…read morelocated inside Valentine Restaurant. We had such a fun time trying out the restaurant and then going directly into the shop to do some window shopping before heading home. They have everything from jewelry and clothing to records and cassettes, dishware, furniture, decor, and so much more. Items are cleaned up, and the shop is nicely organized. My daughter purchased something and the owner was very pleasant and friendly to deal with. Check out is located at the desk in the center of the store. Prices seemed fairly reasonable. Some items were a little less and some more than a normal vintage or thrift shop.

This shop is a Deja vu, a trip down memory lane. I see pins, bracelets, trinkets from the 60's,…read more70's & 80's. It was fun. The young women was sweet and helpful. I bought a simple string eye of G-d.

I walked in and was about to walk out. It just wasn't my style. Luckily Ross stopped me and asked…read morewhat I was looking for. I told him I needed a couch but had very specific requirements. He said no problem and helped me design the couch I was looking for. I got exactly what I wanted, and it was much more reasonable than what other furniture stores were charging. Ross was a dream to work. I felt awful when we had to delay our delivery because we couldn't get down to AZ but he was very pleasant about it. I will be back.

So many cool pieces. Cool art, fortunate, and really one-of-kind pieces. Wow. And Ross was so…read morefriendly. We will definitely be back.

Does 2b Mod even exist? I bought an IN STOCK chair from him 6 weeks ago, and have not heard a thing…read moreback. I've emailed many times with no response. I would highly suggest ordering from elsewhere, unless you want to be bamboozled.

Bait and switch. I bought a 3000 dollar Maxx Destroyed Black sofa. I already own this sofa at my…read moreprimary home. What I got is what looks like a Chinese knock off. Its does not feel like it is real leather. It is hard as a rock. The destroyed leather looks more like a rough suede man made product. I saved about 300 bucks from another company. Should have gone with Kathy Kuo Homes where I got my first leather couch and had what I wanted. Do not trust this company. Took them longer to deliver than stated. When I went to cancel he started talking about a restock fee even though it had not left any warehouse. This is nothing short of a scam. Knock off furniture.

Wide variety of high-end items at fair prices. Easy to coordinate deliveries of larger furniture…read morepieces. Seem to rotate their inventory fairly often and they keep the website up to date with photos.

They think there to good for high end consigned pieces rediculous…read more Owner said take it to a low end store paid over 1500 had bill of purchase recently they are rediculous

Charley, Jess, and Debbie are wonderful. They all help me find what I really want. They give great…read moreservice and they are wonderful people. I really enjoy this store.

Worst place ever they try to sell your pricy items for nothing…read more rediculous place two guys probably quit who said bring my item in oct at in July They loved my piece would have started at 1200 not 750 rediculous pricing now beware If you care!!

There are a number of stores to buy stuff for homes, but the one that has the right name and some…read moregreat items at great prices is none other than At Home, which has a store near me. My wife enjoys shopping here, and I enjoy taking her and keeping her company as we both look around. We most recently stopped by At Home looking for black out curtains and for a rug/carpet of a certain color. We ended up finding both but only bought one for now. My wife had a birthday coupon to use for a discount off an item. We also found other items that we put aside in our mind to come back and get another time. On previous visits, we either got outdoor patio cushions, grilling supplies, holiday items, or framed pictures to name a few. If you visit the At Home Phoenix location website (https://www.athome.com/store/arizona-phoenix), you will find plenty of items listed including sales and clearance items, a store map and directions, store hours, the return policy, Q&A, and more. Shopping options include pickup and delivery. The store hours are 9 AM to 9 PM daily. By joining their Insider Perks (for free!), you can get a 15% coupon off on your next purchase, a birthday coupon for 15% off, exclusive Insider Perks Deals, hassle-free receiptless returns, gifts with purchase, sweepstakes and more. I have enjoyed past contests and sweepstakes in the store including a scavenger hunt during the Winter holidays of 2024. Also on their website, you can take advantage of a free 2-hour pick-up or same-day delivery starting at $10. This store has helped us make our home feel like a home thanks to At Home!

Awesome store. We found tons of great stuff for my new apartment, including the coffee table of my…read moredreams for such an amazing price, I was very surprised at the value. Rebecca checked us out and wrapped all of my delicate items with such care and a smile on her face. We really appreciated her kindness a positive attitude even as a line started to form while she wrapped all of my (many) items. I'll definitely be back soon to get more finishing touches for my apartment.

Modern, upscale clothing and furniture with such a unique, and eclectic vibe. Also, lots of…read moreaccessories, kitchen and spices, holiday gifts and jewelry. Can get so many decorating and gift ideas just from walking through, but great knowledgeable staff to help as well!

I only leave a negative review if an establishment is extremely disappointing. Gorgeous store with…read morefantastic merchandise but very cold and snobby salespeople. Zero acknowledgment, zero hello, nothing. Very apparent they only help the select few who they deem worthy to shop at their establishment.

What a beautiful store and great selection! They have a lot of really great furniture -- both true…read morevintage and vintage/MCM-inspired new, painted and in natural wood. The finishes on the furniture were beautiful and the hardware choices especially stood out. Among all the furniture there are smaller vintage pieces like bookends and knickknacks and wall art. The staff here is really welcoming and helpful. They also do custom painting. I thought the prices were very fair. Will definitely keep checking this place out!

I love this furniture and decor shop! Twigs and Twine is a shop in Central Phoenix that carries the…read moremost amazing mid-century furniture pieces, new furniture, pieces, and unique decor. I found the perfect mid-century modern campaign hutch for my kitchen here and was so impressed by the delivery service. The items are wonderful quality. Good to know: - The store is open every day 10 a.m. to 5:30 p.m. - Items move fast and more items come to the store multiple times a week - The Instagram page has the most updates on inventory - Markdowns usually occur every 1 to 2 weeks - As mentioned above, the delivery service is phenomenal. - They offer a painting service if you would like a furniture item in a different color.