Awesome! Garrett at GRW Furniture came through for us and we are extremely pleased. My wife and I…read morehad been shopping for a love seat for several months and have not been able to find the size and style criteria we needed. We ended up finding one at one of the big box stores but the cost was way out of our budget. We then came across GRW, met Garrett, he was very personable and we showed him what we found at the big box store and asked him if he could find the same for us. The next day Garrett emailed us and he was able to get the exact same love seat we needed at a "much lower cost". From the time it was ordered to the time it was in our house was only 6 days. I highly recommend checking GRW Furniture first before you look at one of the big box chains. GRW will be our go-to for future furniture purchases.

Smart owner! Store has no ambiance. Just sofas all over the…read moreplace. But nice ones!!! Lots of fabrics to choose from.

Janae was beyond helpful, friendly, and truly attentive. I shared the style I was going for in our…read morenew home, and she immediately understood the vision. She thoughtfully showed me pieces that aligned perfectly with what I described -- never once steering me outside of my style or my budget. What I appreciated most is that I never felt pressured. There was no pushy sales energy at all -- just genuine guidance and support. She made the process feel easy and enjoyable, which is exactly what you hope for when you're furnishing a new space. This isn't the first time Janae has assisted us, and every single time we've received the same consistent, high-level service. She listens, she respects boundaries, and she truly cares about helping you find the right pieces -- not just making a sale. Because of her, our home is coming together beautifully, and the experience has been just as wonderful as the outcome. We are so grateful for her help and will absolutely continue working with her in the future.

Summary - Worst customer experience and low quality…read moreproducts. Items are refurbished products and are not brand new. Replacement items are especially not brand new and are confirmed refurbished as informed by the delivery service the company employs. - Bettie Avocado 86" sofa is not worth the purchase and the rest of their items are questionable - Delivery is not optional and the cost is separate from the product Detail of issue - I ordered a couch in the first week of May and was told it was going to be a two week wait. Two weeks when by and I didn't get a notice of delivery. I called and they told me it was a two month wait. I receive a message the day before the delivery date of my delivery window. I waited the two months to receive my couch in mid-late July to then have it damaged on the bottom in which have stuffing come out of a large cut any time the couch was sat on. I called again and was told it would be a two month wait for me to have a replacement. I asked for a refund and I was told no. Yet again, I receive a message the day before the delivery day of my delivery window. I receive the new couch only to also have it damaged on the arm rest. I spent more time waiting for a couch than having one. The couch purchased was the Bettie Avocado 86" sofa with a "chaise" (it's just a foot rest extension and not connected to the couch). Quality of couch - The material used is itchy and not comfortable to have direct skin contact. The "chaise" not being attached is heavily disappointing and was not made clear during process to purchase. Pillows included with the sofa are atrociously tacky. The couch is not large enough for two people to lay on (for couples who like to cuddle watching movies/shows). The couch smells odd and between the two I had, they both smelled different and equally terrible. The one I am processing a return on (for a full refund) smells like someone else used it prior to my ownership. Cost - The sofa itself cost $599. - The delivery was not optional nor included in the price and was $399. - If purchasing multiple items, the delivery cost would not be fixed, but would increase based on the item.

We purchased a sofa in December 2025 from Hacienda at the Pacific View Mall. Upon receipt, we…read morenoticed that the material on the side was loose. We contacted Hacienda, and they responded promptly, arranging for us to receive a replacement sofa within a week. We sincerely appreciate their excellent customer service. We look forward to continued shopping with Hacienda. Thank you, Hacienda!

My husband and I ordered a sectional couch and a dining set from Hacienda Furniture three years ago…read moreand we are so happy with their service and timely communication and delivery. The prices for both items were very reasonable as we looked around a lot of places and were given outrageous prices for sectionals that were only two pieces and we were given a price of $2000. We got a five seat sectional couch from Hacienda Furniture and a dining table for $2000. We recently had an issue with the bracket behind the couch due to the fact that our daughter jumped into it and snapped out of place. We contacted Hacienda Furniture and they came and took the pieces replaced them and brought them back in less than two weeks. (Mind you we bought it three years ago). My husband and I truly appreciate the great customer service that was provided to us from Hacienda Furniture and we will recommend them to everyone we know. Thanks again!

I was very pleased with all aspects of the transaction when I purchased a couch and leather chair…read moreincluding sales, customer service and quality

Great experience buying bedroom furniture here. Peter at the store was awesome, the delivery guys…read morewere great, literally on time to the minute, and I absolutely LOVE the furniture. It's well made and a great value with the 20% off Presidents' Day sale. Highly recommend!

Very large and spacious location! There's plenty of easy parking and stuff there to help you. They…read morehave a large selection of furniture, most of it does have dings and dents, but the quality will last for years to come.

Nice finds of fine furniture and great service! I loved the way I can call them and asked for the…read morecertain item and they know it on their fingers tips!

SERVICE: I had a good experience working with Mr. Johnny T during my time at Ashley (Oxnard). HE…read morewas professional, informative, and easy to talk to. I appreciated him not up-selling or being desperate for the sale. I can't stand that and makes me not want to buy anything. He was helpful during my purchasing process. I, too, had a great experience with the two delivery guys (don't have their names, but could probably track them). They were professional and kind. WELL: I would use them again. *Note, I purchased the Beachcroft Nuvella Outdoor Sofa.

Very bad customer service and return policy. I have been a client since 2018 but the company did…read moresend me a bad chair and refused to refund my money even though the chair came broken. They would only offer store credit. Also they refused to return my sofa or offer store credit even though I tried to return it the same day because it was too big for my space There is an Indian man there with the name Hesham. And he was the highlight of this entire interaction. He was very polite and helpful but there is nothing he can do since it's the company's policy. I would give him 5 stars and give this company 1 star

I knew about Habitat Restores, but never put it together that this store was relatively close by…read more For my small apt. life, I can't really purchase many of the larger furniture items, and prices seem a bit on the higher for me if I compare to other typical thrift stores. But I saw some really unique dining sets, which I WOULD buy if I lived in a much larger space! They have stricter standards for furniture they'll take, so prices are higher but still super affordable. It's laid out bit like showroom warehouse. The back corner has all the 'contractor' type items for building, painting, and adding smaller finishes. I would return to see if any smaller items pop up, and maybe some of the artwork up in the front of store.

I can't believe this was my first time here! It was like a museum looking through their selection…read more I felt like a kid in a candy shop. I didn't end up buying anything this time around, but I will definitely be back. Employees are super friendly and helpful. They have a couple people who can help with delivery if needed, apparently one more expensive than the other. Their phone numbers are at the front.

They have some great bargains. The employees are really helpful and nice. We bought a new…read morefreezer and it was a good price. I have to pick a day to take my time and do some treasure hunting. It is a really large place and packed with pet beds to furniture, appliances. If you are a bargain hunter and don't mind being in a warehouse. Go check it out!

soy cliente por muchos años de este lugar , todo muy bien, los productos muy bien los precios más o…read moremenos ,el servicio era excelente antes ,hasta de un par de años para acá el servicio muy malo para nosotros los latinos , solo atienden bien a las personas güeras gabachos, Arturo es racista le preguntas por algo y te hace mala cara y con los gabachos está muy amable, Andrea siempre me trata muy bien hasta la fecha , las mujeres que te cobran también te hacen mala cara y te atienden de mala manera.

We were looking for a full size bed mattress and box spring. We've shopped around and came here on…read morea recommendation. The staff was SUPER friendly and showed us exactly what we were looking for along with other options. There was no pressure for us and they were able to deliver locally within 2 hours. We will definitely be coming back next time we need a new mattress or other furniture.

Found this off the radar furniture store through Yelp. Staff was super helpful over the phone, they…read morehad what i needed in stock (twin mattress) item was reasonably priced and decent quality. Drove to the establishment and there was ample parking. I was in and out with my item in under ten minutes, their staff loaded my mattress in the car for me.