Emmanuel did an amazing job on my wife's necklace, earrings and ring repairs. He service is above…read moreand beyond. His pricing is fair too! I highly recommend this place.

Emmanuel did a great job on this custom ring design that I ordered as a birthday gift. I requested…read moreto set a stone into a ring that can display both sides of the stone and the end result looked fantastic. One comment I would make is that I wish communication was better throughout the process so that I can get updates prior to completion.

I had some jewelry I wanted to sell. Great service and fair price…read more Highly recommend!

Absolutely unacceptable experience at Fox Jewelry in Ventura…read more I came in with a buyer to not only sell my peice of jewelry, but also have the buyer resize the ring with the store. A staff member confidently told me (IN FRONT OF MY BUYER) that my IGI-certified 4CT lab-grown diamond was fake and "for sure Cubic Zirconia", even after I demonstrated the paperwork. After more staff members took a look, they come back to confirm it WAS actually a lab diamond (like I tried to explain!) That level of contradiction is beyond unprofessional and completely destroyed trust in the middle of a sale. On top of that, they tried to quote me around $3,000 to "rebuild" the ring because the band is thin, which felt wildly inflated. However, another person on the floor was much kinder and explained that this was due to the professional grade. Either way, she was much more informative than the other person that did not know the difference between a CZ and a diamond. This was embarrassing, frustrating, and handled terribly. I would not trust their judgment. Get a second opinion somewhere else.

From the moment I called on the phone, to the minute I arrived at the door. Kim & Howard treated my…read moreWife and I Absolutely wonderful! They work hard to solve problems and find solutions! You might want to give them a try, they might have what you are looking for. Or they can suggest great options? We will continue to use their services and products! Give them a try I think You will be surprised!!!

Friendly folks to do business with. I had a watch repaired. My only experience there.read more

I just wanted to stop in to visit this newer shop and see their selection before I bring my wife to…read morelook. I was speaking with Monica and she is very kind and helpful. I've been in many jewelry stores every where i travel, Channel Island Jewelry is in a pleasant outdoor shopping area. They do have a broad selection and while speaking with Monica I could ascertain that they can make or procure every kind of jewelry or Gem. I will definitely bring my wife to see their colorful collections of gemstone jewelry.

My husband went in to get a new battery for my watch because I am disabled. Though he is clearly…read moredisabled, the clerk said he'd have to wait an hour or come back next week for the watch. We'll go somewhere else more handicap friendly when we have another good day. We don't get many any more, and we wasted our strength here. They were uninterested in our needs.

I brought in my wife's cherished Native American turquoise earrings to Jewelry Couture for…read morerepair--pieces with deep sentimental value--and wasn't sure what to expect. The jeweler took one look, sat down at the laser repair station, and fixed them right on the spot while I waited. The work was precise, careful, and clearly done by someone who takes genuine pride in their craft. What truly surprised me: there was no charge. Not a penny. That kind of generosity is rare anywhere, especially in a specialty trade. It speaks volumes about the spirit behind this business--it's not just about transactions, it's about passion and care. If you have jewelry that matters to you, I can't recommend Jewelry Couture highly enough. You'll be in exceptionally good hands. And a special thank you to their sales associate, Dezi, who made the entire experience warm and welcoming from the moment I walked in. She is, quite simply, a real jewel.

Miyo and Shahar helped with the creation of my perfect ring. I was honored to wear my mother's…read morewedding and engagement ring for months but was anxious to design a ring of our own. They handled the situation with care and understanding and I feel truly blessed to have such a beautiful testimony of my parents love story on my finger as part of my own. Before and after! Thank you Jewelry Couture.

Amazing customer service! They are very professional and have very fair pricing for such good…read morequality jewlery! They have such a wide selection, something for every taste. I would 100% recommend this store to anyone looking for quality and great service.

I came to inquire about Watch repair. The lady was on the phone on the phone seemed very aggravated…read morethat I interrupted her call. She rudely said her watch repair person "doesn't come in until the evening time so come back later." I left thinking to myself, in a world where our economy is bad and we need to make every penny, and as a small business owner myself, why would you be rude to someone that is taking and trusting their business to you? Maybe having a more personable attitude would have had me come back.

Absolutely amazing staff, location, and selection. I called…read moreonly 20minutes before asking if I can come in for a watch repair & adjustment. Eden was amazingly patient, knowledgeable, and very professional. Another customer had come in for a necklace repair and was done in 5-0minutes. Really recommend this location for anyone looking for jewelry, repairs, or advice. Thank you again!

Went to look for an engagement ring. Walked out with the wedding ring as well. Great prices and…read morevery friendly service. I would definitely recommend them to family and friends

The owner was very rude. He acted like I was shopping in the store to steal the merchandise, when…read moreall I was doing was comparing items, and trying to decide what to purchase. If that wasn't uncomfortable enough, there was an overweight sales associate following me around like a shadow. Ulta Beauty may be more expensive, but at least you are getting good customer service, and great quality makeup.

The workers there are really nice and all there makeup supplies are really great quality for a…read moregreat price.

Piss poor service, incompetent, rude and not at all professional. They completely left a vital part…read moreoff my watch

I was referred by a nearby bank employee with a BEAUTIFUL diamond ring for a GREAT price!. I went…read morein planning to spend about $10K on a ring. I was not dressed up. Basically, they were rude, discounted me, were not welcoming to me, and likely thought I didn't have any money. I will not return, there are MANY jewelry stores to buy from.

Totally misleading information saw 2 baskets with many behind them on clearance was $45 to $13 well…read moreit rang up $45 took picture the worker called the supervisor and he did not honor the error. He was blunt and rude. I think that's mean

I came here with a watch that needed repair after I had taken somewhere. They repaired it back to…read moreworking order. I had gone there the previous day and they remembered me. When I asked how much I owed, the gentleman told me "no charge". I was so happy and will return in the future. Amazing to see kindness in our community. Please share this business