Emmanuel did an amazing job on my wife's necklace, earrings and ring repairs. He service is above…read moreand beyond. His pricing is fair too! I highly recommend this place.

Emmanuel did a great job on this custom ring design that I ordered as a birthday gift. I requested…read moreto set a stone into a ring that can display both sides of the stone and the end result looked fantastic. One comment I would make is that I wish communication was better throughout the process so that I can get updates prior to completion.

I had some jewelry I wanted to sell. Great service and fair price…read more Highly recommend!

Absolutely unacceptable experience at Fox Jewelry in Ventura…read more I came in with a buyer to not only sell my peice of jewelry, but also have the buyer resize the ring with the store. A staff member confidently told me (IN FRONT OF MY BUYER) that my IGI-certified 4CT lab-grown diamond was fake and "for sure Cubic Zirconia", even after I demonstrated the paperwork. After more staff members took a look, they come back to confirm it WAS actually a lab diamond (like I tried to explain!) That level of contradiction is beyond unprofessional and completely destroyed trust in the middle of a sale. On top of that, they tried to quote me around $3,000 to "rebuild" the ring because the band is thin, which felt wildly inflated. However, another person on the floor was much kinder and explained that this was due to the professional grade. Either way, she was much more informative than the other person that did not know the difference between a CZ and a diamond. This was embarrassing, frustrating, and handled terribly. I would not trust their judgment. Get a second opinion somewhere else.

From the moment I called on the phone, to the minute I arrived at the door. Kim & Howard treated my…read moreWife and I Absolutely wonderful! They work hard to solve problems and find solutions! You might want to give them a try, they might have what you are looking for. Or they can suggest great options? We will continue to use their services and products! Give them a try I think You will be surprised!!!

Friendly folks to do business with. I had a watch repaired. My only experience there.read more

Totally misleading information saw 2 baskets with many behind them on clearance was $45 to $13 well…read moreit rang up $45 took picture the worker called the supervisor and he did not honor the error. He was blunt and rude. I think that's mean

I came here with a watch that needed repair after I had taken somewhere. They repaired it back to…read moreworking order. I had gone there the previous day and they remembered me. When I asked how much I owed, the gentleman told me "no charge". I was so happy and will return in the future. Amazing to see kindness in our community. Please share this business

I absolutely love this store! Now you go in for beautiful jewelry and they have totally expanded…read morewhat you can purchase. You can buy purses and wallets that are to die for! They have Louis Vuitton, Chanel, Gucci, YSL, all the best of the best. These are not new, but they have decided to help their customers to be able to afford the beautiful things that we want at a much lower cost by selling authenticated but gently used items. You should check it out! I love this place! Thank you for making my buying experience one that I will never forget.

Miyo and Shahar helped with the creation of my perfect ring. I was honored to wear my mother's…read morewedding and engagement ring for months but was anxious to design a ring of our own. They handled the situation with care and understanding and I feel truly blessed to have such a beautiful testimony of my parents love story on my finger as part of my own. Before and after! Thank you Jewelry Couture.

Piss poor service, incompetent, rude and not at all professional. They completely left a vital part…read moreoff my watch

I was referred by a nearby bank employee with a BEAUTIFUL diamond ring for a GREAT price!. I went…read morein planning to spend about $10K on a ring. I was not dressed up. Basically, they were rude, discounted me, were not welcoming to me, and likely thought I didn't have any money. I will not return, there are MANY jewelry stores to buy from.

A coworker of mine recommended 5 Star Jewelry when I told him I needed my watch resized and the…read morebattery replaced. I've visited the shop twice now and have been l satisfied with the service provided both times. The father and son who run the shop are good, honest people and could use any support given their recent tragedy.

I've gone in several times for repairs one to have a clasp replaced on a bracelet and another to…read morehave a very fine set of pearls restrung. I was so happy with the result. The owner is very helpful., the prices were so reasonable and I never feel like I'm being pressured.

ATTENTION ALL BRIDES!!!! This is the place to go for a beautiful ring at a great price!!! I'm so…read moreblessed that we came across these guys. They were so awesome. They sized my new wedding ring within an hour, and I was out the door blinging all around town. I am so happy, so please check them ou!!! you will not regret it!!

My fiancée and I had been to four different jewelry stores before coming here, and honestly we were…read morestarting to feel discouraged. Then we met Rod, and everything changed. He was incredibly friendly, patient, and genuinely wanted to help us find the perfect band instead of just making a sale. Not only did he have the best selection we'd seen, but he also gave us the best price by far and was willing to negotiate to make sure we felt comfortable with our purchase. The whole experience felt easy and stress-free, which meant a lot to us during such an important moment. If you're looking for great customer service, honesty, and unbeatable pricing, ask for Rod. Highly recommend!

The best jeweler in town!! Everything went well!…read more The service is always top notch! Great variety! Good prices.

Shout out to Gregory McClave at his jewelry store. He untangled a knot in a chain I brought in and…read morewas extremely efficient and pleasant about it. Didn't charge me, which I appreciated since the chain was not expensive in the first place. I bought it on Amazon for my grandson. Now that is neighborly service!! I have done business with McClave Jewelers in the past and have always found them to be friendly, honest and very professional. They know what they are doing!

Helped put on a longer watch band. Did perfect job and quickly. Very caring and reasonable $read more

I have a gold bracelet that needed to be rebuilt and soldered between the links. Not only did…read moreFernandez Jewelers quote me a very reasonable price, but they did the repairs while I waited. The workmanship was excellent and I have already referred several people to their store. Make sure you see them first for your jewelry repairs.