The owner is always very friendly and helpful. He's helped repair a couple pieces of jewelry for me…read moreover the years. They also have a great selection of nice jewelry and watches. Would recommend for repairs and shopping!

Emmanuel did a great job on this custom ring design that I ordered as a birthday gift. I requested…read moreto set a stone into a ring that can display both sides of the stone and the end result looked fantastic. One comment I would make is that I wish communication was better throughout the process so that I can get updates prior to completion.

Once again, they worked miracles! I had a pair of earrings I never wore because they hung too low…read more I was told they couldn't be shortened, but somehow they made it happen--and now I wear them all the time! Professional, courteous, knowledgeable, and family-owned and operated. I truly cannot say enough wonderful things about them and their work. Highly recommend!

I found the perfect custom gift for our 40th wedding anniversary. Jen and the crew at fox help me…read morefind the perfect gift. At no time did I not get a hard sell, and the final finish product was resonally price and on time.. Highy recommend FOX. Jim

Recently brought a watch in for repair. One of the hands on a smaller face had fallen off…read more I was told that the jeweler would need to evaluate my piece before committing to the repair and got a follow up call that it could be fixed. I was able to pick it up within a few days and walked away happy. Watched looked much better after the repair. Nice staff and they sell other items in store including jewelry and watches.

I drove from Orcutt (North County Santa Barbara County) to this store because of their reviews and…read moreafter having very pleasant conversations with Kim and Howard. When speaking with Howard prior to bringing in my Citizen Eco Drive watch, he was very knowledgeable and patient in providing me a mini-education and tips on how to maintain my watch in perfect working condition. It is hard not to become cynical as one gets older and less trusting, but Kim and Howard are honest, professional and kind human beings and take their work seriously. They were worth the 2.5 hour drive to have my watch worked on by them. If you live even closer, then you are that much more lucky to have a jewler and watch specialist near you.

Totally misleading information saw 2 baskets with many behind them on clearance was $45 to $13 well…read moreit rang up $45 took picture the worker called the supervisor and he did not honor the error. He was blunt and rude. I think that's mean

(A little difficult to locate from the Yelp address alone)…read more The store is located INSIDE Vallarta Market, next to the lg produce dept. Fair and honest business. I got my watch repaired within minutes of waiting. Minimal $ charge.

I've been a customer of Jewelry Couture for the past 6 years, and they have always been amazing! We…read morepurchased bands from them years ago, and now that it was time for an upgrade, I knew I wanted to come back. A huge shoutout to Dezi and Shahara, THEY are truly gems! They made the whole experience so easy and enjoyable. They listened to what I wanted, were incredibly patient, and helped me get a great deal without ever making me feel pressured. What I appreciate most is that they genuinely care about their customers and take the time to make sure you're happy with your purchase. After 6 years, I continue to have such a great experience with Jewelry Couture. Thank you, Dezi and Shahara, for taking such great care of me! I highly recommend them!

I went in thinking I would feel out of place. Immediately Dezi made me feel welcome and helped me…read moredesign a perfect wedding set upgrade for my 10 year anniversary. I would return again to design more with her.!

Piss poor service, incompetent, rude and not at all professional. They completely left a vital part…read moreoff my watch

I was referred by a nearby bank employee with a BEAUTIFUL diamond ring for a GREAT price!. I went…read morein planning to spend about $10K on a ring. I was not dressed up. Basically, they were rude, discounted me, were not welcoming to me, and likely thought I didn't have any money. I will not return, there are MANY jewelry stores to buy from.

I needed a new battery and a sizing adjustment for my watch and I was able to get in and taken care…read moreright away and I think I was fairly charged. Definitely will be back!

A coworker of mine recommended 5 Star Jewelry when I told him I needed my watch resized and the…read morebattery replaced. I've visited the shop twice now and have been l satisfied with the service provided both times. The father and son who run the shop are good, honest people and could use any support given their recent tragedy.

I've been going to my jeweler for over 10 years, and I couldn't be happier with the service I've…read morereceived. He always has great prices, excellent-quality jewelry, and a beautiful selection to choose from. What I appreciate most is his honesty, professionalism, and attention to detail. He takes the time to make sure you're getting exactly what you want without ever feeling pressured. Over the years, I've purchased different pieces from him and have always been impressed with the quality and value. He truly cares about his customers and goes above and beyond to make sure they're satisfied. I highly recommend him to anyone looking for a trustworthy jeweler with great prices, quality work, and outstanding customer service. After 10+ years, I wouldn't go anywhere else!

Great customer service Rod treats us like family. My husband loves his ring!! I will refer my…read morefamily and friends to 4J

I cannot recommend Joe and everyone at McClave Jewelers enough!…read more I recently got engaged and inherited my fiancé's late mother's engagement ring, which Joe originally handcrafted back in 1992. When I brought it in to have it cleaned, he took one look at it and immediately recognized it. It was such a special moment and made me realize just how much history this little ring carries. I originally popped in for what I thought would be a quick cleaning. I also wanted to ask about removing a sentimental ring that had been stuck on my left hand for over 10 years and get some ideas for my grandmother's engagement ring, which had been sitting in a jewelry box for decades. Joe was so incredibly kind, patient, and genuinely excited to help. He carefully cut off my stuck ring, gave me a very reasonable quote to repair it, and then spent so much time talking through ideas for my grandmother's ring. We bounced around different designs until we landed on the most beautiful custom wedding band! I never could have imagined that a ring sitting untouched for all these years could become something so gorgeous. The best part? Just 10 days later, Joe called to say everything was ready. We picked up my rings today, and I honestly don't even have the words. My sentimental ring looks absolutely brand new, and my custom wedding band completely exceeded every expectation I had. The craftsmanship is just incredible. It looks like it's always been part of my engagement ring. What meant the most to me was how personal the entire experience felt. Joe never made us feel rushed. He truly cared about the story behind these family heirlooms and helped create something that honors both my fiancé's mom and my grandmother. That means more than I can say. I can't WAIT until I officially get to wear my wedding band! It means so much to me knowing that my grandmother's engagement ring, a ring that's been in my family for so many years, gets to have a whole new life instead of sitting in a jewelry box. The fact that I get to carry a piece of my family's history with me every single day is something I'll never take for granted. Joe transformed it into something that's absolutely timeless, stunning, and so ME. I know I'll love wearing it just as much 30 years from now as I do today. Thank you, Joe, for sharing your talent, your creativity, and your kindness with us. You made this experience one we'll never forget. We'll absolutely be buying my fiancé's wedding band at McClave, and we'll be recommending Joe and the entire McClave team to everyone we know for years to come. Thank you for everything!

Today we came back to McClave jewelry on a ring that we bought yesterday for my anniversary,…read more I wanted to Exchange it. First thing I noticed is how super clean this jewelry store is, highly organized with attention to details. The lighting is bright so you can see everything very clearly . The atmosphere is very warm, friendly, chic, classy and elegant. There are so many options to choose from, necklaces, earrings, all kinds of rings , and birthstones. All of their jewelry are of high quality. Their price points are spot on! I was first greet by Gregory one of the brother here . Gregory was so enthusiastic, humbling, charming, super attentive, very down to earth, sweet, kind, caring, very genuine, very knowledgeable. He really gave me to the time to look at all the jewelry, I really appreciated that! I actually did find a ring which I really loved! Gregory gave us a great deal on now my new ring, which I'm a so thrilled beyond words! I would like to thank McClave's Jewelry store! We really appreciate Gregory for his wonderful help for yesterday and today! I would especially love to Thank Gregory for making our visit so memorable! I'll tell all my family & friends to come here!

I was gifted an antique ring that had a loose stone. I brought it in and they cleaned and polished…read moreit and fixed the loose stone and they did it with great customer service. I'm so glad I now have a trusted place for all my jewelry needs.

This is why you can't trust reviews. My grandfather had a Sessions mantle clock that he probably…read morehad since the 1930s. He passed away in 1970. Flash forward to Thanksgiving 2024. My cousin had given this clock to my sister, and my sister knowing my interest in genealogy, gave the clock to me. It wasn't running right (some movement, but it would stop, also it chimed endlessly. I took it to a local jewelry store, where they had it for about six months before telling me they could not repair it. I realized I needed a special kind of clock repairman, so I did an internet search and found Hopkins Jewelers, in Burbank. This was early May, 2025. They had excellent reviews. I liked the shop. Very old school. Clocks lining the walls. Clocks to be repaired all over the floor. Sure, chaotic but definitely looked like a shop that could handle a nearly century old mantle clock. The owner said give him three months. At three months I called and he said he had looked at it but still trouble shooting. Here's the thing, having the clock, my grandfather's clock, was the important thing. Having it work like "clockwork" would be a bonus but not if I risked this place going out of business. So after another three months I decided to go in and if he hadn't fixed it I would thank him for his time, pay him for whatever analysis he had done, and retrieve my clock. Well bottom line, he basically did not want to return it to me. He didn't actually refuse but he kept tinkering with it for probably two hours, telling me it was maybe this thing wrong, or that thing wrong, but to leave it with him and he would continue working it. I agreed to this (big mistake). So after 11 months of him holding my clock I went back to the shop where he tells me it's fixed. We had put in an original stipulation that he would do a maximum of $500 work into it, but he plugged it in, showed me the second hand was keeping time, charged me the $500 and away I went. I plugged it in at home and for the next ~2 hours it worked, then the hands stopped moving (except the second hand, figures). I called him up and basically he is asking all these questions, so I responded why didn't he check it before telling me it was fixed and charging me $500. Basically he wants me to return the clock and let him work on it again. I am not going to do that, I have my clock back and I am going to write this review so that you don't get ripped off like I did.