Not welcoming staff, snarky, and way overpriced merchandise. You can get the same quality jewelry for fair prices if you are willing to shop outside your neighborhood. I would not recommend. read more

My wife and I have been looking for a new jeweler since we moved to this area. We specifically wanted to find a family owned business since our old jeweler was family owned. We happened upon Nerces after driving past it many times before and are very glad we finally stopped in. Christine and her granddaughter Ariana were delightful and very helpful. My wife was looking to replace a ring that was lost years ago and after a short search of the store she found exactly what she was looking for. We feel it was priced very reasonably and purchased it on the spot. Ariana even gift wrapped it for us so I can give it to my wife on her birthday later this month. We now feel we have found our new jewelry store for life. Well done everyone! read more

Great experience! Family business treated me well right from the start. They gave me a fair offer and will be doing business with them in the future. read more

On 4-16-25, My son and I went into Nerces to sell scrap gold for $700 and a diamond ring $1200 . The lady counted back $1800. In all $100 dollar bills, shorting me $100 dollars. My son in the car said you should have received $1900 dollars. I did not go back into the store because I didn't want to cause a problem. And since I left the building they probably would not believe me. Beware! read more

As a 76 year old experiences are aplenty in so many business interactions. Jewelry stores have always felt like I was dealing with a small scale used car lot. Immediately approaching to make sure my wallet or credit card was theirs. Nerces is NOT THAT STORE. A friendly greeting and then allowing me to comfortably browse. Available if I have a question, no PUSH just a completely nice place that makes me want to place my business with them! read more

Got my watch adjusted for only $10 bucks. It's a great place. Highly recommended by me. It's a family business. read more

Nerces Fine Jewelry - Henry Jay - Jewelry Near Me - ventura, California

From start to finish, this family business delivers on every level of customer service. Honest, straight forward, and extremely helpful when looking over a wide selection. I was never once pushed or pressured to make a decision. I could not have asked for a better experience, safe to say this is my go to spot for anything jewelry related. Thank you Nerces, Robyn, and Alyssa for your dedicated support and service. read more

Good quality jewelry and Rolex watches but a bit over priced. Nerces knows his watches!

Let me preface this by saying that jewelry is generally a bad investment... The markup is insane pretty much wherever you go. This place is probably the worst when it comes to price. And even more sadly you can't trust them to be even a half honest about it... They will burn you. read more

What an outstanding business! Nerves is actually the owner and both a fantastic human being and businessman. His beautiful wife also works in the store and is herself, extraordinary! We have been customers for years but mainly for their outstanding repair services. We've taken our watches and jewelry to Nerces and have always gotten great service and very reasonable prices. In fact, we recently had to bring my wife's watch in for a second time for a broken crystal. We were notified promptly (as usual) when the watch was ready for pickup, but we were traveling on an extended family road trip. When we finally arrived, Nerces quickly gathered the watch, all polished and ready to go. When I asked how much we owed, he said "nothing". He was apparently standing behind his first repair, even though it's quite likely that my dropped or otherwise damaged the watch again. It was very clear that Nerces was not concerned about what happened to the watch, only that it was fixed now and we were happy. I Highly recommend Nerces Fine Jewelry! read more

BEWARE. I just went into store looking for an engagement ring and to my surprise and disappoint my Tacorri wedding ring (sold to them a month ago) is in the glass case. I was told when I sold to them that they only wanted the diamond and could not sell the setting. Beware that you may be buying someone's used ring without knowing it. Attached is my ring. In the case now. I voiced my disappointment and was told that Nerces was not there and they would take out of setting. But the tag was on it for sale as new and 22k. read more

Nerces Fine Jewelry - Jewelry Near Me - ventura, California

The people who work here are very respectful and a joy to be around. I was there to sell my Rolex watch and he gave me top dollar for it and I can't thank him enough! read more

Hello. I went to Nerces for gold jewelry repair. The females were very attentive and helped me out. When I picked up my gold chain repairs I was told they couldn't do anything about a necklace that was not Gold. I gave them a chain that was 14 ct gold and asked them to use that. Regardless of the pendant. Didn't get done because the pendant was not gold! I knew that yet I had a gold chain. Disappointed with this business. Maybe they pick and choose their customers. I am not looking like I have money but you don't discriminate just because I am not anglo (white)!! read more

Nerces and his whole family were great! Everyone was super nice and helpful! My custom ring turned out amazing!!! Nerces was able to take my 20 year old ring and make a new upgraded replica of my old ring. I Love it! They exceeded my expectations and the diamonds they got me are top notch and beautiful! Would definitely recommend them! read more

Nerces Fine Jewelry - Jewelry Near Me - ventura, California

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This a gem in Ventura. We first went into shop to get several watch batteries replaced, which they did quickly. One watch, a Michele was a problem and need additional repairs. I had expressed getting it repaired as I was leaving for France the next day. They provided me with a man in Ventura that could fix it for me, and he did! I truly appreciate the customer service and will be a customer for years. My husband returned to purchase my Christmas gift, a black diamond eternity band. Gorgeous! read more

Amazing store great selection we went in there to get permanent jewelry done from Alyssa it was the best experiance and was quick love my anklet and bracelet done... read more

We purchased our wedding rings from Nerces. The customer service is great. They are super friendly. They encourage us to come in frequently for free cleanings and they check to make sure our rings/stones are in good shape. If you're looking for knowledgeable, friendly, family owned, local jewelers COME TO NERCES! read more

My fiancé was charged $80 for my engagement ring to be cleaned. He brought it home and did not check it before doing so and when we looked the stone was still as dirty as it was when he brought it. I was told to have him drive back and they would clean it. The second time they managed to clean two sides of the stone but half was still dirty. Sloppy work and way over priced. read more

Where do I begin? Nerces is one of the best and most trustworthy jewelry shops I have ever been. My husband and I have shopped around and bought from an online shop and it didn't work out . We took our idea to Nerces and bam he made my dream ring come true . The customer service is exceptional and everyone goes above and beyond . I would highly recommend for all your jewelry needs. Top quality in jewelry and customer service . From the friendly smile and hello when you walk in to the simple beverage offered and then the final product you walk out with is above and beyond your expectations. Thank you Nerces for the perfect ring . read more

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My clear QUARTZ watch came back cracked... Their "Watch Guy" trashed the entire case. They held my watch for over four months with absolutely no updates on the condition... now I can see why... best part the dumb guy at the counter blamed me and said "I don't remember that, The watch doesn't work"... no apology no compensation for the damage just blame... instead of notifying me about the situation I had to call week after week just to receive a damaged watch. Not happy with this place. Do not take your valuables here... if it comes back damaged they will blame you like they did to me!! read more

Went in today to do some shopping, picked out something that needed sizing and was told it would be ready " tomorrow or the next day". That was fine; I understand things can't be ready instantly (even though I was excited about my purchase). A mere three hours later, they called to tell me it was ready. It was beautiful, and ready with an appraisal. I really sensed the family pride...wife, father, children all help out. I know they have been in our community and so I'm confident shopping there and bringing things in for repairs. Take a look, when you are in the market ! read more

I like the store, the people that helped me were friendly personable and knowledgeable provided some good suggestions and offered me a good deal for some old gold jewelry I brought in to sell. They are in the Firehouse Plaza area. Easy to find, easy to park. Overall very good. read more

My fiancé came to Nerces and got the perfect engagement ring highly recommend them thank you for the perfect ring..

Great store amazing selection of everything you need in one place we had permanent bracelets done with my daughter huge selection

We have been with them for over 10 years now. From our engagement to our 10 year anniversary. Ask for Angela or Mr. Nerces they are amazing and have crazy deals! read more

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Really nice store, the owner Nerces replaced my watch batteries right away. Cleaned Some other items I had and ajusted my watch. Great fast service and I will be back in the future for other work I need done. Thanks again read more

Amazing service and great prices. Love the family vibe and they are very knowledgeable. Highly recommend Nerces and family.

Do not try to sell your gold here. I drove to every gold buyer in town and this place is tied for last. They might try to price match, but see someone else first for comparison. I know they are only trying to make a profit, but this was a company obviously trying to take advantage of somebody they thought didn't know any better. read more

Nerces Fine Jewelry - Jewelry Near Me - ventura, California

Nerces Fine Jewelry is the Best in all of the tri counties. A family-run business who really care about the customer and making sure the customer gets what they want. The attention to detail is excellent. My wife and I are very happy with the service that we have received. Thank you! Again read more

WARNING!!! I took a beautiful unique mans wedding ring , I had for over 40 years ......waiting for the right situation to be able to use it into this business to be sized. I became engaged on Christmas Eve..... it was romantic and with his whole family there. Finally the treasured ring was going to find its rightful place. Several weeks after our engagement I showed him the ring!! He loved it but it was a little too small. So we looked for a place to have it sized..... the Business was investigated and then we took the ring on and asked about sizing. I was so nervous and asked about how it would be done and if there was any possibility of this changing the integrity or style of the ring. They assured me that this was a simple procedure and didn't effect the rings style or integrity. They explained they simply cut the back and add gold to the area to make the ring bigger.....No change in style or anything just bigger. Excited to begin our wedding preparations we left it there and checked that box off the to do list. A few days later we swung by to pick it up. One look at the Ring and I was Horrified!!!!! The ring literally looked like it had been stretched .... the ring was disfigures and parts towards the back side was thin!!!! I stated the they had ruined my ring.... I was SO upset .... I stated to them that the ring looked stretched. The son of the owner told me I was crazy and there was no possible way to "stretch" a ring. He told me in a demeaning tone ... "you are not okay in your head... you thinking is not right". He stated that he was offended by my suggestion and that it wasn't even physically possible. I told him the ring is not the same... it doesn't look the same the style has been altered. I stated to him I knew the ring very well... I had owned it for over 40 years. He told me If I didn't like it that was too bad .... that they had increased the size and that is what I had asked for. He continued to be hostile and disrespectful of my concerns and wouldn't listen to anything I had to say. I was mortified and so upset.... we took the ring to a gemologist and jeweler whom had a business in another town to inspect the ring. I explained the situation to him and he examined the ring. He stated that the ring had been hammered to stretch it out to the bigger size. There was a fattened side and hammer marks could still be seen when he looked at it with his eye piece. He said you can look it up on YouTube and see the process they used. I again was so frustrated and upset... They had ruined the ring .... called me crazy... lied to my face and acted in such a complete disregard for this property of mine and to me the person. The Jeweler states the only way to fix it was to melt it down and recreate it!!!!!!! I was crushed. I returned to Nerces Jewelry shop on Main in Ventura, and confronted them with the information. They were intensely hostile and the son was rude and accusatory ... saying I was lying and the expert I went to was a fraud. I told them they had ruined the ring and they had been untruthful. They were finally like well you asked for the ring to be sized up and now it is!!!!! I have never in my life been treated so disrespectfully in a store. They had no understanding of the trauma of what they had do....no respect or integrity for my property or my feelings. No ownership of their work or the lack of quality on their craft. I would warn all and everyone to not take your jewelry there or even purchase from them they are without integrity of any kind.... I am now paying to have the ring melted down and recreated after holding on to in for all these years.. read more

Thank you ALL at NERCES Fine Jewerly located at 4225-18 East Main St in Ventura. This is absolutely if you're looking for a gift for any occasion, or just because, you'll find it here. Absolutely the best of diamonds are here. If you don't find what you're looking for you can design what you want. All the work is done on site. They also do repairs. You're treated like familia with care. I've been doing business with the familia since The Esplanade days when they had a jewelry cart in the mall. Thank you to all the NERCES familia. read more

I brought my ring in because the tip of the prong had broken off. I was reassured that it would be ready in a few days. Well it was ready sooner than that. The customer service is amazing. I would recommend this place over and over again. Great family business. Always a pleasure. read more

Last week my husband and I were out. I needed a battery for my watch. We stopped by Nerecs Jewelry. This was our first going to this store. When we walked in. Everything was in immaculate condition. We were greeted with a smile. When I asked about my watch battery. The staff couldn't have been nicer to help. They cleaned my wedding rings for free. They let us look around and even try on some of their beautiful jewelry, as we waited. I will definitely be back. If you get a chance check them out! read more

Absoultely horrible, avoid this place at all costs! I worked with this store to have an engagement ring custom designed, or so I was lead to believe. I was told they would make the setting I wanted in house (and I paid a lot up front). Instead they brought settings up from the LA Jewelry District that were not even close to what I had specified that I wanted. They did this to me twice, finally I was so tired of driving down there and dealing with them that I picked a stock setting out of their case so I could be done with this process (and they already had my money). The ring was poorly made and way overpriced. Diamonds were constandly falling out and it was always being repaired. I finally had something custom made elsewhere. The people at Nerces are dishonest, rude and do not have quality merchandise. They never apoligized for what they put me through or offered any honest solution. I hope no one has to deal with I did during what should have been an exciting and fun process. Please take your buisness elsewhere, there are many other reputable jewelers in Ventura and Santa Barbara. read more

They have a huge selection of EVERYTHING, but the location makes it hard to be accountable of their inventory. The girls that work behind the desk are not that friendly But the variety of jewelry is nice and enough to make it that I will be back to shop for a few things. read more

I'm not sure what all these people are talking about. I've been in Nerces three times and have had nothing but great customer service. The staff, including Nerces, has been more than helpful with answering any questions and their prices are great. Really no more expensive than any other place I've been too. I would recommend going in here and seeing what they have to offer. Do your homework and research what you're looking to buy. If blows my mind that some people walk in looking for an engagement ring or nice jewelry looking to spend a couple thousand dollars and have no education on the product they're looking to buy. I did my research, knew what I was looking for and it made their job super easy. They pointed me to the area of the store I was interested in and it was a really smooth process! read more

Had such a professional yet enjoyable experience here. A family owned business in which I really felt during each one of my visits with Nerces wether it be face to face, email or even text. Highly recommended .!!! read more

I came here to get my wedding ring appraised for an insurance policy and was impressed from the moment I walked in. The store is immaculate, professional staff, and honest. What more could you want with your fine jewelry? I was quoted $85 for the appraisal, they cleaned it complimentary and I was able to come back in two days for it. They even customize jewelry so I want them to create a band for my ring. Highly recommend! read more

I made the mistake of listening to people who told me this place paid you a fair rate for gold. Not even close. An item I had that was worth $350 retail was something I'd expect to get at least $100 for. Instead, they offered me $30. That's an insult. I had an old wedding band set with good quality diamonds and was told it would fetch $110 max. This was the man's ring which had diamonds around it, the woman's diamond solitaire ring, and the woman's band which also had diamonds around it (not teeny ones either). I still had the original appraisal and thought, "I'm not giving this away for a pittance." I was told they'd just melt it down but we all know they'd take those diamonds out if that was the case or simply just re-sell it. Everyone is very polite there, but be warned. I sold them some of my old, broken gold necklaces because I don't have need for them anymore. They get one star for making that process easy and one star for being polite. But you might want to be forewarned if you're thinking of selling them any jewelry. read more

Just took 106.4 grams worth of 14K jewelery, all bangle bracelets, and was offered $1000!!!!! I'm in complete shock and disbelief that this business would offer me $9.40/gram for my gold when I can take it down the street to the Pawn Shop and they pay me $20/gram for 14K!! Scrap Value of 14K at this very moment is $32.27/gram. What a slap in the face to the consumer. PLEASE, PLEASE, PLEASE DO NOT GO THERE AND GET RIPPED OFF LIKE THEY TRIED TO DO TO ME!! It makes me sick to think how many people have sold gold to them at these prices. Just pure robbery. read more