Great guy , great service. Great weather…read more Great battery replacement. Hey what time is it ? I gotta go, bye.

I've been going to ONE MORE TIME for several years now for all my watch repairs and band…read morereplacements. The moment you walk in the door, The owner Pejman Jadidi greets you with his friendly, happy smile, and hello! Service is quick, professional, and affordable. My watches have always been gifts, But I always told myself when I finally buy my own watch, this is where I'm going. That happened yesterday. I brought a couple of my watches in for batteries and band replacements and started looking around. There's a lot to choose from including Bulova, Citizen, Hamilton, Fossil, Timex, etc just to name a few. I focused on a Bulova. I wasn't sure of what diameter, Although I had an idea because my wrists are a little small. There are several sizes to choose from, I tried on a few to get the feel for them and find the size that worked for me. They were super helpful and accommodating and patient with my fickleness. We finally settled on a beautiful one with a nice burgundy colored face that fit my wrist size perfectly! The price was great, and the band adjustment was quick and efficient and the watch was super affordable, and I can't even tell you how happy I was with the experience when I was driving home and I couldn't stop looking at my watch! Hahaha! Thanks again for everything folks! Walter Wynn Ojai

Recently brought a watch in for repair. One of the hands on a smaller face had fallen off…read more I was told that the jeweler would need to evaluate my piece before committing to the repair and got a follow up call that it could be fixed. I was able to pick it up within a few days and walked away happy. Watched looked much better after the repair. Nice staff and they sell other items in store including jewelry and watches.

Friendly folks to do business with. I had a watch repaired. My only experience there.read more

Thank Paul and supporting us with your experience in this craft. Rocking real watches have always…read morebeen dope and to pass down style and quality to my daughter is such an honor. To pass down tradition about watches is important to me because it's about craftsmanship. Respects Paul! -Christina (@Wondaslick) Bell.

The technician/owner had not started working on my 2 watches until I returned one week after I…read moredropped off the watches. He didn't clean the first watch or fix the second watch at all. Very disappointing.

I came to inquire about Watch repair. The lady was on the phone on the phone seemed very aggravated…read morethat I interrupted her call. She rudely said her watch repair person "doesn't come in until the evening time so come back later." I left thinking to myself, in a world where our economy is bad and we need to make every penny, and as a small business owner myself, why would you be rude to someone that is taking and trusting their business to you? Maybe having a more personable attitude would have had me come back.

Wanted to purchase a name plate. Went in one day took pictures of what I wanted went home to try…read moreand decide, she gave me a price of $550 and went back with what I wanted and she said it went up $300, so it was gonna be $850. I said why when you gave me a price already. She was so rude and disrespectful and said no because it had too many letters aways. She was too busy talking to another lady who wasn't even a customer. I was going to get a 18 in gold chain and the name plate gonna spend over 3,000 but nope she was very rude!! Never going back to that side of town. I'll take my money elsewhere. I would give this a no star!

My husband and I love this place. Yes it's inside a Sears, but it's privately run so you have one…read moreperson you're dealing with and no worry of your item being ruined by a hardly trained random Sears cashiers. (No offense Sears employees. Just talking about detailed repairs to sentimental items here.) What's really great but lesser known is that the owner just stop with watch repairs. You can buy accessories for your watches, purchase older style clocks which are hard to find (selection is limited but good) and he also does jewelry repairs to even bronzing baby shoes. Yes, there are other locations in the mall that offer the same services but in comparison with this location, service is much faster and also lower in price without quality control issues. The joys of mom and pop shop in a secure location. Can't beat it

Jason seems like a nice guy, really friendly. But when it comes to watch crystal replacement I…read morereally don't think he knows what he's doing. After he ordered the wrong size crystal for my watch from his supplier, he sent me away to buy the correct size on the internet myself. When I brought him the size he requested, he said he wouldn't install it because he couldn't tell if it would fit. I gave up and will look elsewhere.

Came to the kiosk at the middle of the mall in a pinch to buy a crucifix necklace as a gift for a…read morefirst communion the following day. Fernando made the process very quick and easy, educated me on the different styles of chains to compliment the crucifix I chose. He worked out a great deal for me. All great service. Josephs Fine Jewelers has a variety of necklaces, rings, for all occassions and celebrations. I highly recommend this establishment. Thank you Fernando!

I'd like to recognize Brea for being an outstanding sales associate at Joseph's. She was incredibly…read morepatient--even with a difficult and obstinate customer like me--and showed genuine attentiveness to my needs. Brea helped me find exactly what I was looking for, and with kindness and generosity, she even gifted a small necklace to my daughter, free of charge (which she absolutely loves--thank you, Brea!). When I returned to pick up my ring--which was ready far more quickly than expected--I was pleasantly surprised to see Sally, who had helped me over a decade ago. Her long tenure is a testament to Joseph's dedication and lasting commitment to the local community. Thank you, Joseph's, for continuing to provide exceptional service and care!

Amazing staff and impeccable work. I get all my jewelry from there and even custom-made pieces…read more Great prices!

A coworker of mine recommended 5 Star Jewelry when I told him I needed my watch resized and the…read morebattery replaced. I've visited the shop twice now and have been l satisfied with the service provided both times. The father and son who run the shop are good, honest people and could use any support given their recent tragedy.

Alejandro is amazing!! Very knowledgeable and helpful with picking out our wedding bands. He has a…read moregreat selection of beautiful jewelry is his store and all at a reasonable price. Highly recommend checking this family business out! They've been around for 35 years and know what they're doing!

Alejandra is amazing! He took my wedding ring and made it look beautiful again! He is a wonderful…read morecraftsman and jeweler. I have come to his shop many times and always been impressed! Thank you Alejandra