The owner is always very friendly and helpful. He's helped repair a couple pieces of jewelry for me…read moreover the years. They also have a great selection of nice jewelry and watches. Would recommend for repairs and shopping!

Emmanuel did a great job on this custom ring design that I ordered as a birthday gift. I requested…read moreto set a stone into a ring that can display both sides of the stone and the end result looked fantastic. One comment I would make is that I wish communication was better throughout the process so that I can get updates prior to completion.

Great service and pricing. Customer service is awesome. Highly recommended if you need any jewelry…read moreservices.

Recently brought a watch in for repair. One of the hands on a smaller face had fallen off…read more I was told that the jeweler would need to evaluate my piece before committing to the repair and got a follow up call that it could be fixed. I was able to pick it up within a few days and walked away happy. Watched looked much better after the repair. Nice staff and they sell other items in store including jewelry and watches.

Once again, they worked miracles! I had a pair of earrings I never wore because they hung too low…read more I was told they couldn't be shortened, but somehow they made it happen--and now I wear them all the time! Professional, courteous, knowledgeable, and family-owned and operated. I truly cannot say enough wonderful things about them and their work. Highly recommend!

I found the perfect custom gift for our 40th wedding anniversary. Jen and the crew at fox help me…read morefind the perfect gift. At no time did I not get a hard sell, and the final finish product was resonally price and on time.. Highy recommend FOX. Jim

I've been a customer of Jewelry Couture for the past 6 years, and they have always been amazing! We…read morepurchased bands from them years ago, and now that it was time for an upgrade, I knew I wanted to come back. A huge shoutout to Dezi and Shahara, THEY are truly gems! They made the whole experience so easy and enjoyable. They listened to what I wanted, were incredibly patient, and helped me get a great deal without ever making me feel pressured. What I appreciate most is that they genuinely care about their customers and take the time to make sure you're happy with your purchase. After 6 years, I continue to have such a great experience with Jewelry Couture. Thank you, Dezi and Shahara, for taking such great care of me! I highly recommend them!

I've written a 5 star review in the past for Jewelry Couture but wanted to write one specifically…read moreabout Madina because she is amazing. If you need help picking a ring or just want to get yourself something nice, I highly recommend asking for her. She's the best. She is sweet, kind and has the best customer service.

Came to the kiosk at the middle of the mall in a pinch to buy a crucifix necklace as a gift for a…read morefirst communion the following day. Fernando made the process very quick and easy, educated me on the different styles of chains to compliment the crucifix I chose. He worked out a great deal for me. All great service. Josephs Fine Jewelers has a variety of necklaces, rings, for all occassions and celebrations. I highly recommend this establishment. Thank you Fernando!

I'd like to recognize Brea for being an outstanding sales associate at Joseph's. She was incredibly…read morepatient--even with a difficult and obstinate customer like me--and showed genuine attentiveness to my needs. Brea helped me find exactly what I was looking for, and with kindness and generosity, she even gifted a small necklace to my daughter, free of charge (which she absolutely loves--thank you, Brea!). When I returned to pick up my ring--which was ready far more quickly than expected--I was pleasantly surprised to see Sally, who had helped me over a decade ago. Her long tenure is a testament to Joseph's dedication and lasting commitment to the local community. Thank you, Joseph's, for continuing to provide exceptional service and care!

I came to inquire about Watch repair. The lady was on the phone on the phone seemed very aggravated…read morethat I interrupted her call. She rudely said her watch repair person "doesn't come in until the evening time so come back later." I left thinking to myself, in a world where our economy is bad and we need to make every penny, and as a small business owner myself, why would you be rude to someone that is taking and trusting their business to you? Maybe having a more personable attitude would have had me come back.

Wanted to purchase a name plate. Went in one day took pictures of what I wanted went home to try…read moreand decide, she gave me a price of $550 and went back with what I wanted and she said it went up $300, so it was gonna be $850. I said why when you gave me a price already. She was so rude and disrespectful and said no because it had too many letters aways. She was too busy talking to another lady who wasn't even a customer. I was going to get a 18 in gold chain and the name plate gonna spend over 3,000 but nope she was very rude!! Never going back to that side of town. I'll take my money elsewhere. I would give this a no star!

Alejandro is amazing!! Very knowledgeable and helpful with picking out our wedding bands. He has a…read moregreat selection of beautiful jewelry is his store and all at a reasonable price. Highly recommend checking this family business out! They've been around for 35 years and know what they're doing!

Alejandra is amazing! He took my wedding ring and made it look beautiful again! He is a wonderful…read morecraftsman and jeweler. I have come to his shop many times and always been impressed! Thank you Alejandra

Kay Jewelers gave me the best deal on purchasing my diamond after calling 8 places. They worked…read morehard and during the weekend to help find what I looked for. If they don't have exactly what you need, they will be honest with you. They're also open late for someone who works till 5.

My boyfriend bought me this beautiful necklace for Christmas last year and the chain broke. I…read morecouldn't find my "lifetime warranty" so I called to make sure I could still bring it in and they said no problem they could look it up in the system. When I finally took it in they lady was trying to tell me my chain isn't white gold... in the purchase it says it is. Anyways I sat there for about 45 minutes while she searched the new iPad for the warranty. I told her that I had been in about a month ago and they used the computer and everything popped up fine and she just ignored me. Came back about 2 weeks later to pick up my "repaired" chain to only be frustrated by the sight of the two ends just being melted together. She handed me the chain with a bunch of tangles in it and I asked her if she could please untangle them and she said "that's the repair" I literally had to point out each Tangle witch I was easily able to see myself. Horrible customer service. I feel bad for my boyfriend spending the extra money on a "lifetime warranty" since this is what we got

I needed a new battery and a sizing adjustment for my watch and I was able to get in and taken care…read moreright away and I think I was fairly charged. Definitely will be back!

A coworker of mine recommended 5 Star Jewelry when I told him I needed my watch resized and the…read morebattery replaced. I've visited the shop twice now and have been l satisfied with the service provided both times. The father and son who run the shop are good, honest people and could use any support given their recent tragedy.

I've been going to ONE MORE TIME for several years now for all my watch repairs and band…read morereplacements. The moment you walk in the door, The owner Pejman Jadidi greets you with his friendly, happy smile, and hello! Service is quick, professional, and affordable. My watches have always been gifts, But I always told myself when I finally buy my own watch, this is where I'm going. That happened yesterday. I brought a couple of my watches in for batteries and band replacements and started looking around. There's a lot to choose from including Bulova, Citizen, Hamilton, Fossil, Timex, etc just to name a few. I focused on a Bulova. I wasn't sure of what diameter, Although I had an idea because my wrists are a little small. There are several sizes to choose from, I tried on a few to get the feel for them and find the size that worked for me. They were super helpful and accommodating and patient with my fickleness. We finally settled on a beautiful one with a nice burgundy colored face that fit my wrist size perfectly! The price was great, and the band adjustment was quick and efficient and the watch was super affordable, and I can't even tell you how happy I was with the experience when I was driving home and I couldn't stop looking at my watch! Hahaha! Thanks again for everything folks! Walter Wynn Ojai

The owner (Pejman) is a lovely guy. He has been 100% great on watch repairs and battery…read morereplacements. He has a huge selection of watches (like Nixon and Luminox) for sale at great prices. Highly recommended!