Paid 1600 to have my diamonds turned into earrings. Brought my certification gia from blue Nile to double check that I indeed get back the same stones I dropped off. Seven people in the shop and not one could help me with a loop or whatever. I'm trying to be cool but my tension rose. I've had my diamonds switched before by a jeweler that was in Ventura years ago ANYWAYS. I'm trying to be cool and say do you have a diamond tester machine? It registered diamond but I noticed that the machine clearly says diamond/moissanite on the machine. I asked for another test and the diamond "pen" registered it as moissanite also. The jewelers that were working both said they think it's diamond that I shouldn't be worried about anything. My sales associate suggested I come back again and talk to Robert and he will help me look at my new earrings to make sure everything is ok. What about this is even normal? No human or technology could put me at ease that my earrings /diamonds were in fact mine??? Normally I would just refer to the laser engraving on the girdle of the stone but I chose a bezel setting and it covers it. This shouldn't happen, this is literally their job. Lastly I noticed that on my receipt it says I paid credit card and I paid cash. read more

We came here for my engagement ring and my wedding band. I didn't come with my husband for the engagement ring, but he said that it was a smooth and easy process. I came to pick out a wedding band here with him. Sue was the woman who helped us and was great about explaining prices and the more affordable options. We ended up getting a lab-grown diamond wedding band that would be custom-made for my finger size. My husband wanted to get a wedding band, and honestly, just wanted the cheapest option. He asked Sue about options. Sue told us that a while ago, George Thompson had a promotion where if an engagement ring was bought, the man would receive a wedding band for FREE! She ended up sizing his finger and giving him a free wedding band that he loves. I would 100% come back here if I wanted a piece of jewelry! Great service and beautiful simple pieces. read more

George Thompson - Jewelry Near Me - Camarillo, California

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Would recommend! The service here is great-Emma was helpful and knowledgeable. They have a beautiful selection and if they don't have exactly what you're looking for, they said they can have it made for you. Their prices seem to be very reasonable, as we have been shopping around. read more

George Thompson visit was amazing today. Recommended by my sister to go their, and of course the nostalgia of all the commercials I saw growing up... so I came in because one of the diamonds in my ring was loose, and they took me right away even though I did not have an appointment. They inspected the ring, tightened the prongs, and made sure everything was secure. I do not know if this service is always free, but they did it for free for me today, which was awesome. Great service, fast help, and very professional. Highly recommend. read more

the website is as bad as their knowledge on diamonds. They sell frozen spit. i did not see one VS1. qThe quality lacks. If you want good diamong go somewhere else. They sell junk I guess to be affordable. If broke go lab diamonds. The dull stones are bad. No quality or style in the settings or informed staff at GT Diamonds. read more

I definitely would not recommend George Thompson for any jewelry problems. I stopped in to have them check my wedding ring. They indicated the center stone was loose, and it would be $248 to repair. That seemed excessive. I made an appointment with Van Gundy to have them check my ring. They indicated the ring was fine and to check back in six months. Do not trust George Thompson. read more

Terrible service. I guess service isn't included if you're trying to buy wholesale diamonds. I only chose this place because of the commercials. What a mistake . Luckily I found another jeweler today. Service and diamonds are 10/10. read more

**Hidden GEM. On a league of their own!** Service: Family owned! Even though they're not my family, the service and treatment they've gave me was top tier. From the first days I've stopped by to the last (5 times total visits) they've remained patient, helpful, and supportive. Regardless of the price value, from within my budget jewelry to my hope and dreams they've entertained me and gave their unbiased opinions and remained attentive. A very special shout out to Misty for her outstanding customer service and support, she represented the company well and showed that she truly was in the business to make people happy and just to exploit people in the interest of the company. After finally finding the best ring, I was able to gift it to my wife the same day. Had to get the rings resized but with the amazing jewelers working nonstop inside the shop, they were able to fulfill the service with minutes and was amazing especially since it was during Valentines Day which was pretty busy for them. Selection: They have a wide selection of jewelry; earrings, rings, pendants, necklaces, and much more. From simple to high end fashion, they have everything for everyone. Value: Reasonably priced! Constantly have promotional discounts for selected items. They also provide financing with a 3rd party (Synchrony Bank), which is who approves or denies loans. Regardless, George Thompson has affordable valued jewelry within everyone's budgets. Thank you again to everyone who've helped my wife and I. Highlighting Misty and the jewelers. **Highly Recommend! We will come back again!** read more

George Thompson - Jewelry Near Me - Camarillo, California

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After ordering my engagement ring, along with 3 wedding bands, my fiancée's wedding band was never made. We went to pick up our rings and, when they opened the envelope, it was the wrong ring. We were then told that there was a mixup and his ring will be shipped to our house over the weekend... Guess what?? It never came. We called them and asked for an answer and received nothing but an excuse and nasty, unhelpful attitude. They offered to send us a different ring with no discount. I love my other rings but now we have to scramble and find my fiancée a new ring elsewhere. Extremely disappointing. I will never get jewelry from here again. read more

I wanted to sell some very expensive jewelry I had about 6 or 7 pieces for example I had a real diamond 2.2 karat set in platinum it was purchased for $13,000 in 1978 they offered $1000 I wasn't expecting what I paid I was thinking $5-$7000 so I'm hanging on to it I would advise people to go somewhere else to sell jewelry the staff was very nice I just don't care for their pricing methods read more

Ive had a handful of great experiences here with really kind staff. I went in today to get my engagement rings 6 month service and cleaning and was met with a rude staff member who was weirdly frustrated with having to look my name up in their system (I have an uncommon and ethnic last name) read more

Kathleen, her team, and her operation are first in class. Their attention to detail is unmatched, consistently delivering exceptional results! read more

Today I took my wive's ring in to fix a loose diamond at no cost due to warranty when you purchase jewelry from them. I was not expecting to have it fixed immediately and instead thought Id be dropping it off. Robert was kind, professional and approachable-he just took care of it on the spot, cleaned it up real good. More than anything, his wonderful service, explanation and expertise made the visit wonderful. This place is awesome all the way around read more

My husband took me there for a gift 20 years ago he proposed there. We bought our wedding sets there when Mr.Thompson was alive the sales lady was so nice and Mr. Thompson was so helpful with the diamond purchase. No one looked at us like we did not belong. They were so very nice we bought several things there. We went back recently for my diamonds to be cleaned and prongs inspected ( we were told to always bring it there for cleaning and inspection). For some strange reason they did not have us in there system, they had to set up new account. We always come with our purchase receipt and cleaning paperwork. A lady asked "did the buy anything here" the other lady said yes then her tone changed. I felt because I was not wearing Prada or Channel or we did not look the part of the clientele that looks very wealthy they did not want to spend any time with us. We have spent several thousands there but not anymore. Things have totally changed since Mr. Thompson died. We left I looked at my ring it did not look cleaned so my husband turned around went inside again and told them. The lady looked at it and said you are right this was not cleaned right apologized and blamed the new girl. Very disappointing visit there! We were looking for a nice anniversary gift to go with my ring I looked at a beautiful looking enhancement for my engagement ring but decided nope they are not going to get my business anymore. read more

Kathleen really came through for me at George Thompson Diamond Co. She took the time to walk me through everything, answered all my questions, and helped me create the exact ring that I wanted. Her knowledge and pricing made the experience that much more elevated. Truly grateful for her help! read more

Went to George Thompson to look at engagement rings. My future finance and I are on a tight budget with life being so expensive these days. Sue helped us and was amazing to work with! I had an idea of a ring I wanted to see when we walked in, she made sure to show us everything she had in stock that was within our budget! I picked out the most gorgeous wedding set and am so happy with it! read more

George Thompson - Wedding set - Jewelry Near Me - Camarillo, California

20 years ago George made it possible for me to get an amazing engagement ring, VS1 with very few inclusions, and the yellowness was offset by a distinct blue coloring so it looks more 'white' than it really is. Bummer the new lab-grown diamonds have killed the market; the ring is worth 1/4 of what it used to be, but it was never intended to be sold again anyway. If you want to buy now, I'm sure they still have deals, and your money will go much further now than it did years ago. I think they make most of their money in the gold business now. Diamonds are the new aluminum cans, like when aluminum became readily available. read more

Love the store and the excellent customer service. I had the necklace to my pendant break and Natalie took the time to repair it. My third time at George Thompson jewelry store and have been very pleased. I will continue to shop at their store. Thank you Natalie read more

George Thompson - Very happy with the diamonds on my Cross just Gorgeous! - Jewelry Near Me - Camarillo, California

This place has been in the county for years! Best prices for the highest quality! Customer service is patient, Knowledgeable and caring! You will find the right diamond to meet your needs! Wide selection of diamonds their time in business speaks volumes to their reputation! If you're in the market for a diamond consider them as a candidate! read more

We expected professional service or at least basic respect and got neither. If you're not white and wealthy looking, apparently you're not worth the time at this store. Absolutely disgusting experience. We'll take our business (and our diamonds) somewhere that doesn't pick and choose who deserves service. Do better. read more

Since my jewelry is in immaculate condition it did not need to be used as scrap. The necklace was never worn. Your commercial on the radio is very misleading. You pay top dollar? I was not born yesterday. Why is my necklace appraised for 2100? More misleading information. read more

went to George Thompson today to go look at a ring for my wife. married 32 years. I wanted to get something nice I have a card with synchrony credit and as I applied for there with synchrony and it did not go through when I already have a crefit with synchrony that was disappointing but the other thing is that I feel that they should have other finance options the sales person that I dealt with was more interested in another customer that came in and as she was talking to me, she kept on staring at the other salesperson with that customer as to get her attention when I was in front of her and she should've put her efforts into me. It almost seemed like two sales people fighting for a commission. Kathleen all your doing is targeting the credit but you did not address the poor unprofessional service i received, as far as credit is concerned i own a business and for my customers i have 5 different credit options my approval rate so far is 99% to accommodate my customers needs. George Thompson Jewelers put themselves as if they were above everyone, your not! if you really cared about customer retention you would sign up the business to accept different credit options and for your information i went to another Jewelry store and purchased a ring for my wife which cost me $3325.98 CASH. So what did you learn about this Kathleen? 1. if your sales woman would have treated me like a important customer i would have spent my money with your business. 2. Do not judge a book by its cover! 3. Management is not doing a good job training employees. read more

Wonderful customer service. Friendly, knowledgeable, and patient. I had a great experience here. I will definitely be coming back.

Complete Rip Off.. BUYER BEWARE!!! I bought a "Nachosa" engagement ring (look it up on their website) for my girlfriend. I paid over $5,000 for it. We didn't end up getting married, so I took it back to them to sell it back. After all....They say their buyback values are so amazing on the TV commercial. It was in MINT CONDITION. They offered me $135 They are ripping people off. They told me was worth over $5,000, and it was only worth $135. Do not be fooled by these people. read more

This is a great company working and servicing like your Uncle and Aunts business! Been going since engagement 31 years ago , my sons went to school with owners daughter , and he was incredibly generous ! You can pick any Jeweler , but the warmth and service you receive is just great ! Bob Launius read more

I've been a customer of George Thompson for at least 15 years, and they've always took good care of me. Their pieces have a good warranty and they're always willing to answer any question. They're personable and their customer service has always been excellent. My last visit was only a week ago, and they were very helpful. Their fine jewelry has always been beautiful and worth shopping for. read more

Excellent selection and customer service! We feel this is a fantastic family owned local business and trust the team.

Had an outstanding experience buying a diamond ring. We shopped around and felt very comfortable with our price. Maybe we could have saved a buck or two driving all the way to LA, but then there's a whole day wasted and gas and smog to deal with. Local is better. I like the fact that there are jewelers on site at George Thompson's; you can see them working too. Paula, our sales lady/jeweler was polite, professional and very patient. Thank you Paula! We will be back for sure! read more

All I can say is that dealing with the salespeople was a disaster. I left my 2 beautiful bracelets there for repair. They were there for 34 days. I picked them up today. The order was in the 'completed' area of the store. I was asked how I'd like to pay. That's when I noticed the repairs were never done. Needless to say, I took my bracelets with me & don't plan to return. ZERO STARS! read more

Is there a zero star review? This guy is a crook! We had him add the diamond to our engagement setting, it was put in crooked, and then they "filed/melted" or whatever they do.. they made my ring band thickness way thinner also- without me asking for that. I was super bummed out, because I actually liked the thicker, sturdier bottom of the band the way it was. When we asked to talk to George about how we were unhappy, he basically called us liars stating the ring was always that thin, blah blah blah. and did nothing to make it right. I would NEVER EVER GO THERE AGAIN OR RECOMMEND THAT PLACE!! George Thompson is a shyster!! read more

Let me preface this by saying I own a business. I would never write a poor review without cause. I want all considering buying from George Thompson to be aware of their practices. I went in to add stones to my wedding ring, have it remade in white gold, and resized. Mr. Thompson got involved when I was asking to have diamonds added. What I didn't learn until much later is that the diamonds he added were of lesser quality, and not a color match. The gal that began with me had pulled diamonds out. Mr.Thompson pushed those stones aside and said he would take care of it. I was stupid and too trusting. read more

As a delivery driver and former caregiver I count on every cent that I make... This establishment tip baited me. Promised one amount and then paid $3 when gas is $6 per gallon. Maybe they blame the driver for the company's high cost, maybe the restaurant? Doesn't matter you hurt the little guy/gal who was just trying to put food on the table... I nor my extended family will ever do business with a company that treats other people that way.. read more

Very rude disinterested customer service. Very unprofessional sales woman. Go to Fox fine jewelry if you want professionalism and good customer service. I will not go back here, waste of time. read more

What a sleazy little place. The husband bought an engagement ring from there 15 years ago in 2004. In 2019, we went back to purchase diamond bands and have the diamond reset. What a horrible mistake. The staff was very happy to sell us a $5k band but when the prong on the diamond broke ONE YEAR LATER everything changed. First of all the atmosphere and staff had dramatically changed, it now felt like a creepy massage parlor. They informed me that the reason the prong on the diamond ring broke was my fault since I did not return in 6 months to have the ring "looked at." I paid $400 to fix the ring. Then in March 2021 the ring broke, literally in half!!! I have diamond rings purchased in the 1980s (from the jewelry district in LA) without any issues or problems let alone a broken ring. The manager was horrible.. never apologized or even had a kind word. I was furious ... she was bored and irritated. My only solace is that we will never spend $8k there again. Stay away from these unethical, insensitive con artists. read more

Not a good experience. Sales persons should not make assumptions as to customers' finances.

Great place and great prices. Bought a great looking engagement ring for a great price. Luckily a warranty is honored bcuz one small diamond did fall out but luckily was replaced at no charge. Sue was very nice and helpful and also very patient with me looking at about 15 different rings. The one I did pick my fiancé loves it read more

George Thompson - The rose gold engagement ring. - Jewelry Near Me - Camarillo, California

Very professional and courteous with cleaning my engagement ring! The whole process took less than 10 minutes and my ring looks like it did when I first got it. I will be back! Thank you! read more

My 1st transaction with them was more than a decade ago buying an engagement ring, later a custom wedding band, and about 5 years ago an additional ring. We've had a stone replaced after it fell out and went missing, and did a rhodium re-plating. About every 6 months I have to take the rings back in for inspection & cleaning. Minus one experience they've treated me as an extremely valued customer every time. I chalk that up to an employee eager to get a sale on a returning customer dropping in unexpected versus do ring maintenance. I understand they recently changed ownership within the family. The interior upgrades look nice and hopefully the customer service stays to George's level of satisfaction. read more

I absolutely love my engagement ring that my husband got for me at George Thompson's. Everyone in there is so kind and knowledgeable. They made the experience so much more enjoyable than stressful. He was even able to customize it with his grandmother's diamond. Overall inexperience! read more

George Thompson - Wedding ring and band - Jewelry Near Me - Camarillo, California

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Purchased a diamond band for my girlfriend on 4/14/2011. Kathleen (George's daughter) was in town and she was excellent. I told her I was looking for a girlfriend ring. Kathleen told me that girlfriend rings normally had colored stones, in which I replied: "In my world, they sparkle". I had a good idea what I wanted (diamond band in platinum or white gold) selected a very beautiful ring (that made my GF giddy). I was in and out in 30 minutes. Great experience. We did talk about her BF racing at the Long Beach Grand Prix, or it would have taken less time. This is not the "cheapest" place, but if you like quality diamonds, they seem to provide great value. I plan on getting the engagement ring here. I purchased a ring from here before a number of years ago and was helped by George himself. I came in "just to shop". I told them what I did for a living, they may have stereotyped me as being thrifty. I had to tell them once that perhaps I wanted to look at bigger diamonds (which they obliged). Got a great ring at a fair price. A co-worker highly recommended this place to me. read more