Quick, professional response & reasonably priced. All done quickly. I would use Route 66 Appliance…read moreRepair again.

I wanted to put this Refrigerator in asylum auction for the Navy or give it away to somebody that…read moreneeds it but I can't get anybody to put the parts on. They wanna charge me $1000 I can't afford that because I need to give it away to somebody that needs it if anybody wants to help me other thanthis appliance repair company please give me a call you got my number. I wanted to put this Refrigerator in asylum auction for the Navy or give it away to somebody that needs it but I can't get anybody to put the parts on. They wanna charge me $1000 I can't afford that because I need to give it away to somebody that needs it if anybody wants to help me other thanthis appliance repair company please give me a call you got my number.

requested them to come out and look at a brand new GE washer. Dude literally hooked his laptop up…read moreto it and said oh it's fine when it was shaking to death on the spin cycle. Said if his computer seen nothing wrong then there's not a problem with the machine then he wouldn't wait five minutes for me to even put the machine on spin cycle. had to wait a week for them to send out another tech and he found the shipping bracket still inside the machine. Terrible customer service they cannot reach you within three hours. Everything will be at least three days if not longer. If you get the guy with the accent, don't even bother request a new tech because that guy doesn't do anything. He doesn't fix shit. more worried about how many customers he can reach then he is on fixing anything. I really think this company is screwing GE appliances over and will be looking how to communicate with GE on who they let warranty their appliances

Do not bother reaching out for assistance with this company. If you have an urgent need, try…read moresomeone else. This company will respond to your request well over a month later. Everyone else was able to respond to my assistance within 48hrs.

Rose (Rosa..can't recall) at pickup counter was extremely helpful answering my many questions and…read moreexplaining how Geek might help if need be. Very pleasant and a good representative for Best Buy.

Their AI is less than helpful and their in-store service is lacking. Shop at your own risk.read more

They responded quickly to my call. A man and wife team. Friendly, professional, knowledgeable…read more Made a good suggestion on a follow up phone call.

Luke and Kya were prompt, professional, prepared and finished work on my dishwasher much quicker…read morethan I anticipated. Highly recommend.

I had a great experience with the Home Depot of Owasso. The delivery crew arrived on time with our…read morenew dishwasher and was professional, polite, and thorough throughout the entire process. They handled the removal of the old appliance and installation of the new one with care and made sure everything was taken care of before they left. Excellent service from start to finish! I will definitely use their services again. Thank you, Home Depot of Owasso, for a job well done! - Jeff D.

I want to applaud Service Manager, Debbie, for her commitment to Home Depot's 2 star Yelp rating…read more Imagine if that kind of devotion could be redirected towards trying to increase her store's score. When a Service Manager can't see past the sticker on the paint can, that's a sign that someone shouldn't be in that role to begin with. Evidently, when it comes to paint, Home Depot has a "Buy at your own risk" policy. It breaks down like this. "If you buy paint from us, and we don't mix it right, you can't return it because there's a sticker on the can that says so." That is what actually happened tonight. This woman was going to stick to that that sticker like it was stuck to the can. She acted like I as the one who mixed the paint. I had to get really riled with her in order to get my money back. Here's what went down. I pulled out a paint swatch and realized that it was from Lowe's. The girl behind the counter said it would be okay because they could still match it. I said, "Are you sure?". She said yes so I gave her the green light to mix it up. Well, I got it home and after pouring some in the tray, you could see that it was way off. So I took it back. That was when I had this awesome customer service experience from an old pro like Debbie lol. Ultimately, I got my money back but it wasn't without having to verbally throw down over it and the audacious impunity she displayed over this issues certainly shouldn't be overlooked by anyone above her pay grade. Hey Owasso Home Depot, you want to get better reviews? You need to lose managers like Debbie who can't see past a sticker on a can of paint. Check out my fun fact below and make some changes. You just lost a customer tonight. Fun fact: Lowe's does not have a "Buy at Your Own Risk" paint policy. If you're not happy, they'll take care of you, which they did.

Quick, good repair for my lg washing machine…read more Easy to book The estimate was accurate.

I called Mr. Appliance to repair my dryer. The technician performed a diagnostic and told me the…read moreheating element and sensors needed to be replaced. The parts were ordered, and after waiting approximately two weeks, they returned and completed the repair. After the technician left, I started a load of laundry. The dryer began heating up and then shut itself off completely. I contacted Mr. Appliance again and, after some back-and-forth, they scheduled another visit about a week later. The same technician returned, performed another diagnostic, and this time told me the main control board was bad and would be very expensive to replace. At that point, I decided not to invest any more money into the dryer since replacing the board would cost nearly as much as purchasing a new appliance. What concerns me is that I paid for parts and repairs that ultimately did not solve the problem. If the main board was the actual issue, I would have expected that to be identified during the initial diagnosis before spending money on other repairs. I contacted the office and politely requested consideration for a partial refund. I was not asking for a full refund, only some acknowledgment that the original repair did not resolve the problem. Instead, I was met with resistance, and when I asked to speak with a manager, I was told they would check availability and then the call was ended. The most disappointing part of this experience was not the failed repair--it was the lack of customer service afterward. Unfortunately, based on my experience, I cannot recommend this company.

I've shopped here for years and everyone that works there is always so helpful. Every time I go in…read moreI'll have at least 3 people ask if they can help me find anything. I don't know, maybe I just look lost! Ha! The store is always well stocked, and has a wide range of products, from typical hardware to bird feeders, bird seed, paint, BBQ seasonings and implements, grills, smokers, lawn equipment, chimaneas, specialized wood chunks like mesquite, pinion, hickory, live plants. It's really pretty fun to see what all they have! Ace gives that small store attention but plenty of selection!

Did not have a good experience at this location. Workers were not knowledgeable about the simple…read morepower cable question I had. Then they were very rude and answered that they couldn't be helpful because of liability reasons. I understand liability and risk well - this was just an unwillingness to help in an abrupt rude display. I like the helpfulness of ace usually and that's why I went there. I won't return. Neither should you. They look like a hobby lobby with hand cream and fancy soaps when you walk in - not a hardware store.

So my outside unit wasn't shutting off , but the inside unit was. I texted Allan and he said to…read moregive it a little tap on the top and see if it would shut off.. It didn't... He said how about Tuesday early AM for a visit. I said great! Sunday morning... the unit finally shut off... But the house had started to warm up to 81 degrees... Ya.. It shut off sometime overnight and never came back on.. Upon taking his advice to give it a little tap I gave it a little tap and it rattled on and started cooling.. Crisis adverted... He showed up on Tuesday and took a look at the unit and sure enough the relay in the unit was toast. He replaced it, cleaned out the rest of the unit and here I am in a comfy 70 degree house enjoying a working AC unit! Asked him other questions to make sure I wouldn't get hosed in the next few years and he answered every question. Great guy, knew a friend of mine (small world), and even better.... BOOOMMMEERR SOOONNNEEERRR! (he's an ou fan like me.. ) Give him a shout!

I had two experiences with AB Service Company…read more The first was fair; there was a blown capacitor in my mother's house, and the repair was completed with costs that were within expectations. The second interaction was disappointing. Below is a paraphrased transcript. Me: Thank you for visiting my mother's house, what was the problem? AB: The entire unit needs to be replaced including the furnace. Me: The entire unit? AB: Yes, the unit is over forty years old and none of the parts are available on the market. Me: The house was built in 1986, so the unit can't be older than 31 years old. AB: Well, it's still ancient. Me: What's not working? AB: The fan unit is shot. Me: But the compressor and rest of the system still functions? Are you sure we can't find another one? AB: Nope, it has to be complete job, over $6,000. No other way. Me: Thanks for letting me know. After another phone call to another repair shop, a $25 transformer was replaced along with two hours of labor fixing the diagnostics that were done previously. That convinced me that should I need future HVAC services, I will go elsewhere.

I ordered a refrigerator and dishwasher with their promotion of free delivery, installation and…read moreremoval of old appliance. Initially given date of 2/3/22. Received email now it is 2/12/22. Called customer service on multiple occasions was reassured it was still on track for 2/3/22. Received another email stating it is now 3/12/22. Called again and was reassured it is on track for 2/3/22. Called again now being told the problem why it was held up was the ordered didn't transfer to shipper. Was told it would be escalated. Called again to get status and talked to manager. Now being advised they will deliver, but not install or remove old appliances. I advised I ordered with the promotion of free installation & removal. Manager stated, quite rudely, they can't help what the delivery company does. I advised to split up the order so I could get the refrigerator. Was told ok. Now I called and they can't do that. So I could get the appliances now but can't return them if the plumber can't install them and at my cost. They will not honor the original agreement nor will they discount the order for the added expense. i have been calling for 2 weeks and now my refrigerator doesn't work and I have lost $500 in food. DO NOT USE WHIRLPOOL!!!!!!!!!!!!!!!!!!!!!

I'm not even sure why they even have a phone number. If if you call the person on the phone can…read morenever give you any information unless you have a name they might as well have had that recorded assistant crap set up. I just wanted to know if orientation was canceled because I apparently got on through Key Personnel and was told 5 times that orientation was canceled or either pushed back. All they had to say was no or yes but they couldn't even do that when asked if orientation was canceled. Wasted a month trying to work here.