1. The Home Depot

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    Owasso, OK

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    The Home Depot

    2.2 (12 reviews)
    Open • 6:00 am - 9:00 pm

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    2 years ago

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    8 years ago

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    Mr. Appliance of Metro Tulsa

    Mr. Appliance of Metro Tulsa

    3.3(23 reviews)
    13.2 mi•East Tulsa

    Quick, good repair for my lg washing machine…read more Easy to book The estimate was accurate.

    I called Mr. Appliance to repair my dryer. The technician performed a diagnostic and told me the…read moreheating element and sensors needed to be replaced. The parts were ordered, and after waiting approximately two weeks, they returned and completed the repair. After the technician left, I started a load of laundry. The dryer began heating up and then shut itself off completely. I contacted Mr. Appliance again and, after some back-and-forth, they scheduled another visit about a week later. The same technician returned, performed another diagnostic, and this time told me the main control board was bad and would be very expensive to replace. At that point, I decided not to invest any more money into the dryer since replacing the board would cost nearly as much as purchasing a new appliance. What concerns me is that I paid for parts and repairs that ultimately did not solve the problem. If the main board was the actual issue, I would have expected that to be identified during the initial diagnosis before spending money on other repairs. I contacted the office and politely requested consideration for a partial refund. I was not asking for a full refund, only some acknowledgment that the original repair did not resolve the problem. Instead, I was met with resistance, and when I asked to speak with a manager, I was told they would check availability and then the call was ended. The most disappointing part of this experience was not the failed repair--it was the lack of customer service afterward. Unfortunately, based on my experience, I cannot recommend this company.

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    Mr. Appliance of Metro Tulsa
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    AB Service Company

    AB Service Company

    3.5(2 reviews)
    1.8 mi

    So my outside unit wasn't shutting off , but the inside unit was. I texted Allan and he said to…read moregive it a little tap on the top and see if it would shut off.. It didn't... He said how about Tuesday early AM for a visit. I said great! Sunday morning... the unit finally shut off... But the house had started to warm up to 81 degrees... Ya.. It shut off sometime overnight and never came back on.. Upon taking his advice to give it a little tap I gave it a little tap and it rattled on and started cooling.. Crisis adverted... He showed up on Tuesday and took a look at the unit and sure enough the relay in the unit was toast. He replaced it, cleaned out the rest of the unit and here I am in a comfy 70 degree house enjoying a working AC unit! Asked him other questions to make sure I wouldn't get hosed in the next few years and he answered every question. Great guy, knew a friend of mine (small world), and even better.... BOOOMMMEERR SOOONNNEEERRR! (he's an ou fan like me.. ) Give him a shout!

    I had two experiences with AB Service Company…read more The first was fair; there was a blown capacitor in my mother's house, and the repair was completed with costs that were within expectations. The second interaction was disappointing. Below is a paraphrased transcript. Me: Thank you for visiting my mother's house, what was the problem? AB: The entire unit needs to be replaced including the furnace. Me: The entire unit? AB: Yes, the unit is over forty years old and none of the parts are available on the market. Me: The house was built in 1986, so the unit can't be older than 31 years old. AB: Well, it's still ancient. Me: What's not working? AB: The fan unit is shot. Me: But the compressor and rest of the system still functions? Are you sure we can't find another one? AB: Nope, it has to be complete job, over $6,000. No other way. Me: Thanks for letting me know. After another phone call to another repair shop, a $25 transformer was replaced along with two hours of labor fixing the diagnostics that were done previously. That convinced me that should I need future HVAC services, I will go elsewhere.

    Whirlpool Tulsa Division

    Whirlpool Tulsa Division

    1.0(2 reviews)
    5.1 mi

    I ordered a refrigerator and dishwasher with their promotion of free delivery, installation and…read moreremoval of old appliance. Initially given date of 2/3/22. Received email now it is 2/12/22. Called customer service on multiple occasions was reassured it was still on track for 2/3/22. Received another email stating it is now 3/12/22. Called again and was reassured it is on track for 2/3/22. Called again now being told the problem why it was held up was the ordered didn't transfer to shipper. Was told it would be escalated. Called again to get status and talked to manager. Now being advised they will deliver, but not install or remove old appliances. I advised I ordered with the promotion of free installation & removal. Manager stated, quite rudely, they can't help what the delivery company does. I advised to split up the order so I could get the refrigerator. Was told ok. Now I called and they can't do that. So I could get the appliances now but can't return them if the plumber can't install them and at my cost. They will not honor the original agreement nor will they discount the order for the added expense. i have been calling for 2 weeks and now my refrigerator doesn't work and I have lost $500 in food. DO NOT USE WHIRLPOOL!!!!!!!!!!!!!!!!!!!!!

    I'm not even sure why they even have a phone number. If if you call the person on the phone can…read morenever give you any information unless you have a name they might as well have had that recorded assistant crap set up. I just wanted to know if orientation was canceled because I apparently got on through Key Personnel and was told 5 times that orientation was canceled or either pushed back. All they had to say was no or yes but they couldn't even do that when asked if orientation was canceled. Wasted a month trying to work here.

    The Home Depot - gardening - Updated October 2026

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