The service call came because my LG refrigerator was shutting off and showing an error code. I…read morehad to unplug and replug the refrigerator to reset to keep some semblance of cold inside. The technician answering the telephone was very pleasant. He gave me a choice of times. The initial time was later that same day I called! Another time was given in the event that the technician was unable to make the timeframe I first chose. The technician then later called to ask if he could come early!!! YES! He came out, explained thoroughly what the code mean and what he felt the issue was and fixed it immediately. He also explained another issue the code could mean but thought that it was only the fan issue and not a coolant issue. So he fixed it quickly and ensured I knew to call him should the issue reappear. I was very pleased with the honesty and integrity of the men in this company. They chose to do their business in honesty, not overcharging for service not necessary. Because I am an older woman, many companies seem to try to take advantage and overcharge. NOT THIS COMPANY!!! CALL THEM! I now have a fully functioning refrigerator that has been going strong. The whole cost was less than $100. The technician even gave me information on what to ask for at Home Depot/Lowes to fix the issue of re-hooking up the water line after the water line was moved during a downstairs complete remodel.

U.S. Appliance Services is the only appliance repair company I use in this area, and after two…read moreservice calls I don't plan to change that. The call that sold me came over Labor Day, when the freezer side of my refrigerator needed repair. I didn't have their contact information handy, so I started working through every local shop I could find online. Plenty of them advertise 24/7 service, nights, weekends, and holidays. Every one with a website had a closed-for-the-holiday notice or an out-of-office message up, and not one of them got back to me. U.S. Appliance Services did, and quickly. Over the holiday, it felt like they were the only repair company still in business. The only reason this isn't five stars is timing. They already had other jobs booked, so the repair itself happened a couple of days after the holiday. That was reasonable under the circumstances, but a same-day visit would have made this an easy five. When they came out, the visit was quick, efficient, and clean. There was no sales pitch, no push toward an upgraded repair, and no attempt to sell me anything I didn't need. Pricing is clear and transparent, and it's reasonable for this market. My first call with them, about a year ago, was for a dishwasher. It turned out they couldn't fix it, so they charged me what amounted to a service-call fee instead of billing me for a repair they didn't make. I ended up replacing the dishwasher, but that kind of honesty counts for a lot with me. One practical tip: text them. They'll answer messages through Yelp, but texts usually get a fairly quick reply. This area has no shortage of businesses that say they repair appliances. Far fewer seem to have the capacity to show up when you need them. U.S. Appliance Services does, and as long as I live here, they're my first call.

Zero stars. I called to try to set up an appointment for someone to come look at our fridge. I got…read morean AI bot pretending to be a woman on the phone. "She" scheduled an appointment for the next day between 12:30 and 2:30pm. The bot never gave any idication that the call was finished, it just went unresponsive and left me hanging until I finally hung up. The next day we waited through the two hour window. No one ever called, no one ever showed up. Sarcon is completely useless as far as I'm concerned.

Replied quick to the initial request. Sarcom arrived for the initial diagnostic fee of 85 dollars…read more The initial issue was stated that it was a sensor. Total cost was 175. Less than a day the freezer continued to have issues they came back out and stated it was misdiagnosed and they replaced a fan. After 3 emails they came back out a third time on 2/17/22 This time they replaced the fan timer and charged an additional 85 dollars. Overall this wasn't done correctly the first time and they continued to charge me after claiming the work has a 90 day warranty. The whole point of a diagnostic fee is to CORRECTLY diagnose the problem the first time. Total cost is 260 never again As of 02/22/22 scheduled a technician for ongoing issues with the Freezer they wasted my entire day and did not show up this companies lack of professionalism and lack of care is unmatched at this point i feel like they are not using new parts. 2/23/22- Technician who arrived again at was absurdly rude to my girlfriend I was on the phone with her at the time . I had spoken to the owner over the weekend he offered some money back for all the headache and being charged multiple times. The technician Gave us the wrong refund check for with another couples name and told us we can find another company to fix our refrigerator. We either want the problem fixed or a refund not both.. Again he never called just arrived not sure what's so difficult with fixing a fridge correctly the first time. When he left he stated do not disturb anymore. Photo is of the "new" part in a ziplock bag

Family owned and run. Beautiful new showroom. Buy local. Bought a range. Refrigerator and state…read moreup freezer. Nice quality.

A wonderful experience. Family owned business for decades. Old fashioned honesty, reasonable…read morepricing, and a superb installation of a new dishwasher. They delivered when I requested and did a superior install compared to my previous dishwasher's installation. I cannot recommend them highly enough.

They are wonderful and helpful and respond to all my needs related to appliances. They tell you…read morewhat to try before you call a repair person!!! .

This past summer our dishwasher died. Rozman Bros was able to deliver and install a replacement in…read morejust a few days. Earlier this week our fridge died, and unfortunately we purchased a model from a big-box retailer. That retailer's installation did not go well, so we returned it and went to Rozman Bros. Not only did they have exactly what we wanted in stock, but they were able to rush a delivery out to us. They even helped us move our "new old" (to be returned) fridge out of the way until it got picked up! I also love that unlike virtually every other store, Rozman Bros does not make you sign a 5-page contract just to purchase something. They don't try to upsell you or demand that you buy their extended warranty. That alone is worth the few extra minutes' drive! I was also happy to see Rozman Bros using their own employees to handle delivery and installation. Most big box retailers outsource that to some random third party company, which adds a lot of finger-pointing if things go wrong. Since Rozman Bros uses their own employees, they're fully accountable from top to bottom.

I will not think twice about hiring the Harner's again. They came to work on my noisy, Samsung…read moredrier. I thought it was worth the cost of the service call to see if it could be repaired for less than the cost of a new drier. They were very responsive to my inquiry and scheduled the service very quickly. When they arrived they were extremely efficient in getting to the root of the problem. They gave me the parts list that needed replaced and corresponding cost of each. I absolutely trust their honesty, professionalism, and the quality of the work. Great team and nice folks!​

Answered call promptly and showed up on time. Quickly diagnosed issue and instead of replacing part…read morewhich would have probably been half as much as new washer just recommended buying new. I appreciate the honesty and level of service. If I need anything else repaired I'll definitely reach out to this husband and wife team!

First of the employees were super polite with greeting us upon arriva. Not only did John & Marcelle…read morego above and beyond, they didn't rush us when we looked at a few other option. We left the store with exactly what we wanted and I definitely recommend shopping at this location..THANKS AGAIN Marcelle, John & American Freight

This is the worst business I have been involved with in a long time , the service from the…read morebeginning should have been a red flag. When "issues"started to arise the staff became unresponsive, I will call you back, NEVER happened. Then we got the manager involved and he started to talk over us, blaming everything on the pandemic. No sir you were an awful businessman before Covid, then he began to yell , are you kidding me you don't treat people like this! Terrible service ,terrible people. Stay away the furniture is junk, run don't wAlk! Addendum- if you call the number it doesn't work !! This place is a joke

Can't even begin to describe how disappointed I am with Harris TV and Appliance. Customer service…read moreis cold and non-existent. I have just purchased my last major appliance from them. Beware if you have an older home is all I am going to say. They won't be very helpful.

Have used them to purchase an appliance. They have also done 2 appliance repairs. Issues were…read more resolved in one visit

This morning was off to a great start. I woke up early and on time so I could be like the early…read morebird that gets the worm. I found myself at Lowe's at the pickup spot where I normally do curbside pickup to get items for work. My order was ready the day before, so I went there roughly around 9 AM, bright and early. I ended up waiting in my car for over 30 minutes just for one person to bring my items out to my car, putting me behind schedule and late for my job that was planned ahead. Now, this is a perfect scenario to show how one person's bad habits, poor example, or laziness can affect other people--it's like a chain ripple effect. Most people today think that they don't matter or that their job isn't important, but everyone has their own role inside this universe. This person at Lowe's put me an hour behind schedule. Now, I did go ahead of time, and I always plan ahead because the 7 Ps have been instilled in me--and this was extra material I needed to keep things in stock. Let's not forget how this one person delivering items late affected not only myself and my business, but also the customer I had to meet. The moral of the story is: do your damn job, because someone is depending on you, and what you do every day does matter.

For me, September means refreshing the garden: my window boxes, new perennial plants, and fall…read moredecorations. This time of year, Lowe's has a nice selection of smaller evergreens that I like to get. I found Little Giant Arborvitae for only $8.98 each, which I plan to use in my four window boxes as thrillers that will carry through this winter and into spring next year. Service: Staff is generally available to assist and answer questions.

I was able to find what I needed, and some of the items were purchased at a discount.read more

Smaller than the west shore store, this place generally has what you need most of the time. Always…read morea good idea to check online if ever concerned about inventory. Complaints are the lack of really knowledgeable staff and a consistent store layout. This one is different than that most and maybe that's due to the age of the store. I like the new self service checkout stations. Plentiful and pretty quick to make the transaction. I also just picked-up at the online order lockers located at the entrance. I walked right by them at first and had to ask the gentleman manning the online order pick up location where they were. These are separate for online ordering of non-store items. pretty neat! Not feeling generous today, so 4 stars for a 4 star store.

Wide range of home appliances on display. Competitive pricing with attractive sales. After sales…read moreservice is impressive: timely delivery and setup/installation. Service calls (if needed) are responsive and effective. Highly recommend.

Poor experience in the past. Communication with store person unsatisfactory I will purchase…read moreelse ware . I just purchased 4 appliances at HD