The service call came because my LG refrigerator was shutting off and showing an error code. I…read morehad to unplug and replug the refrigerator to reset to keep some semblance of cold inside. The technician answering the telephone was very pleasant. He gave me a choice of times. The initial time was later that same day I called! Another time was given in the event that the technician was unable to make the timeframe I first chose. The technician then later called to ask if he could come early!!! YES! He came out, explained thoroughly what the code mean and what he felt the issue was and fixed it immediately. He also explained another issue the code could mean but thought that it was only the fan issue and not a coolant issue. So he fixed it quickly and ensured I knew to call him should the issue reappear. I was very pleased with the honesty and integrity of the men in this company. They chose to do their business in honesty, not overcharging for service not necessary. Because I am an older woman, many companies seem to try to take advantage and overcharge. NOT THIS COMPANY!!! CALL THEM! I now have a fully functioning refrigerator that has been going strong. The whole cost was less than $100. The technician even gave me information on what to ask for at Home Depot/Lowes to fix the issue of re-hooking up the water line after the water line was moved during a downstairs complete remodel.

U.S. Appliance Services is the only appliance repair company I use in this area, and after two…read moreservice calls I don't plan to change that. The call that sold me came over Labor Day, when the freezer side of my refrigerator needed repair. I didn't have their contact information handy, so I started working through every local shop I could find online. Plenty of them advertise 24/7 service, nights, weekends, and holidays. Every one with a website had a closed-for-the-holiday notice or an out-of-office message up, and not one of them got back to me. U.S. Appliance Services did, and quickly. Over the holiday, it felt like they were the only repair company still in business. The only reason this isn't five stars is timing. They already had other jobs booked, so the repair itself happened a couple of days after the holiday. That was reasonable under the circumstances, but a same-day visit would have made this an easy five. When they came out, the visit was quick, efficient, and clean. There was no sales pitch, no push toward an upgraded repair, and no attempt to sell me anything I didn't need. Pricing is clear and transparent, and it's reasonable for this market. My first call with them, about a year ago, was for a dishwasher. It turned out they couldn't fix it, so they charged me what amounted to a service-call fee instead of billing me for a repair they didn't make. I ended up replacing the dishwasher, but that kind of honesty counts for a lot with me. One practical tip: text them. They'll answer messages through Yelp, but texts usually get a fairly quick reply. This area has no shortage of businesses that say they repair appliances. Far fewer seem to have the capacity to show up when you need them. U.S. Appliance Services does, and as long as I live here, they're my first call.

Can't even begin to describe how disappointed I am with Harris TV and Appliance. Customer service…read moreis cold and non-existent. I have just purchased my last major appliance from them. Beware if you have an older home is all I am going to say. They won't be very helpful.

Have used them to purchase an appliance. They have also done 2 appliance repairs. Issues were…read more resolved in one visit

Absolutely happy! Nick was sooo friendly and knew exactly what to do to reinstall my awning that…read morewas ripped off in a storm. Secured it in a way to withstand any more major winds. Completed the job fast and reasonable. I highly recommend.

Nicholas handled all of our repair needs in a timely manner with professionalism and…read moregood-naturedness. Highly recommended!

Found this repair shop using a Google search to find someone close to my office. My flatscreen tv…read morehad stopped turning on and needed a new power supply. The owner/technician fixed my tv without issue, so I was appreciative of that. The repair time took 4 days and my tv now works perfectly fine. But the guy's attitude was awful. He was arrogant and rude every time we spoke, from beginning to end (the guy's name is Jeff). When I first tried to explain what was wrong, that the issue was the power supply, he brushed me off. "I've been doing this for over 20 years. I'll tell you what's wrong with it after the diagnosis." Fine. I had researched it online to see if my issue was part of a recall, but maybe I'm wrong. Do your diagnosis. I had dropped it off on a Tuesday morning and was told it could take 3-5 days pending if they need to order parts. I called on Thursday morning to check in and see if I could get an ETA. Was the problem what I thought it was? Did you need to order parts? Instead, before I could barely get a word in, he says, "I told you it could take up to a week. You don't need to call. There are other people ahead of you. I haven't even looked at your tv yet." Awesome, right? Two days in and he hasn't even looked at it yet? I wanted to take my tv back and gladly pay more elsewhere so I could be treated better. But it sucks being without a tv and didn't want to delay the repairs by starting over with someone new, so I rode it out. Then, magically, he calls me the very next day. "Your tv is ready to be picked up." What was wrong with it? "It needed a new power supply." So I was right? "Your tv is ready to be picked up." That's all he would say. The cost of the repair was a ripoff. Early on he said the diagnosis fee was $53, which would be credited toward my final bill. Sounds fair enough. He also said if the total cost of the repair exceeds $175, they'll call me for authorization to proceed first. If it's less than $175, they'll proceed with the repairs automatically. Also fair enough, since it's reasonable to want to judge how much is too much before considering buying a new tv. Setting $175 as a benchmark sounded about right. My final bill? It was $43.92 for the parts and with another stroke of magic, without any itemization showing exactly how much time was needed or what his hourly rate was, the labor cost happened to be $125. That takes my total to $169 - just a few dollars shy of that $175 mark. Pretty convenient, eh? With tax, my final bill was $179. Don't take your tv to this guy. Other repair shops will charge a flat diagnosis fee that won't be credited towards your final bill (I was given quotes ranging from $42 to $55 when I first started calling around). Do yourself a favor and take that deal, because I'd be willing to bet your actual repair cost will be calculated more honestly and your total bill will probably be less than what I paid. Plus, you'll have the satisfaction of knowing you didn't support a jackass. And that's pretty valuable.

Intrepid TV Repair owner came to my house to repair my 50-inch plasma TV. My TV had lost picture…read morebut had sound. I paid him $132.50, be deducted from the final amount once the TV was repaired. He couldn't find anything causing my problem and took it to his repair shop. He had asked if I wanted new or used parts. I told him new parts. He gave me a paper with an estimate of $450 for repairs, without knowing what the problem was. I informed him this estimate was unacceptable; I would rather buy a new set instead. He claimed it was just a top-end estimate. Over the next 2 1/2 weeks, he said he located the problem but twice the replacement parts he ordered had blown fuses. Then he admitted these were used and NOT new parts. He also said that the total cost of repairing it would come to around $470, with tax.. No way. He returned the TV. After the owner returned the plasma set to me, I had it checked out by another repairman a month later. It was then I discovered that the owner, before returning the set to me, had broken the ribbon cable that goes from one board to the screen itself. This action destroyed the plasma screen and made the set unrepairable. Hire this person at your own risk.

This company is the one I will definitely refer people to. The prices and installation costs were…read moreby far the best over any big box store. The customer service was excellent and friendly. We completed a sale over the phone and the salesperson made sure the over the range would definitely fit and was the right product. The installers came out when they were scheduled in a timely manner and called before they came. Once here, they were extremely efficient, friendly and so experienced in what they were doing, it was installed in a record amount of time. They were neat and left no mess behind. We can't say enough about this store and their installers. That level of service and care hasn't been seen by us for a very long time. We were very impressed with the entire transaction. This local business hasn't forgotten that they deal with people and their needs....not just net profits.

Bought a brand new refrigerator over $2500. When they delivered and installed it the doors were not…read morelined up with each other, nowhere close. I asked the installers to correct it and they said that's just the way it is we can't do nothing about it and left. I immediately called the store and was told the owner isn't there right now and he will have to address this. After 4 days they have not called me back yet. After they get their money they obviously don't care. I will never buy from them again and will never recommend them. Only giving one star because 0 isn't an option

Highly recommend. Clay came out promptly, fixed our sticking patio door & wonky screen. Very…read morereasonably priced. Based on the exce experience, we found some other jobs for him. Prompt, polite, knowledgeable, and reasonably priced. Glad we found him. He is also qualified in plumbing, heating, electrical, appliance installation, gutter installation and repair, and power washing.

From the owner: Hi, My name is Clay, I am passionate about what I do. I never cut corners and I always treat your…read morehome like it was my own.

Jamaican American fellow scheduled a fireplace repair. The guy came to my home, took a look,…read morecharged 60.00, scheduled a replacement for a thermocouple, then no showed 3 times including today 12/30/25 with no call at all. 1st no show-Claimed the part didn't arrive when I called 2nd no show-Claimed to be out of town 3rd No show-No call/no show/no response.

From the owner: With over 25 years of experience, we offer a wide range of services to make your life easier, from…read moreplumbing and electrical repairs to appliance maintenance and more. -Management Team-