Answered call promptly and showed up on time. Quickly diagnosed issue and instead of replacing part…read morewhich would have probably been half as much as new washer just recommended buying new. I appreciate the honesty and level of service. If I need anything else repaired I'll definitely reach out to this husband and wife team!

I called and they came out the next day. They are a husband and wife small business. They fixed my…read moreappliance quickly for all the work they had to do. The cost was very reasonable. They seemed very honest. Very highly recommend.

Zero stars. I called to try to set up an appointment for someone to come look at our fridge. I got…read morean AI bot pretending to be a woman on the phone. "She" scheduled an appointment for the next day between 12:30 and 2:30pm. The bot never gave any idication that the call was finished, it just went unresponsive and left me hanging until I finally hung up. The next day we waited through the two hour window. No one ever called, no one ever showed up. Sarcon is completely useless as far as I'm concerned.

Replied quick to the initial request. Sarcom arrived for the initial diagnostic fee of 85 dollars…read more The initial issue was stated that it was a sensor. Total cost was 175. Less than a day the freezer continued to have issues they came back out and stated it was misdiagnosed and they replaced a fan. After 3 emails they came back out a third time on 2/17/22 This time they replaced the fan timer and charged an additional 85 dollars. Overall this wasn't done correctly the first time and they continued to charge me after claiming the work has a 90 day warranty. The whole point of a diagnostic fee is to CORRECTLY diagnose the problem the first time. Total cost is 260 never again As of 02/22/22 scheduled a technician for ongoing issues with the Freezer they wasted my entire day and did not show up this companies lack of professionalism and lack of care is unmatched at this point i feel like they are not using new parts. 2/23/22- Technician who arrived again at was absurdly rude to my girlfriend I was on the phone with her at the time . I had spoken to the owner over the weekend he offered some money back for all the headache and being charged multiple times. The technician Gave us the wrong refund check for with another couples name and told us we can find another company to fix our refrigerator. We either want the problem fixed or a refund not both.. Again he never called just arrived not sure what's so difficult with fixing a fridge correctly the first time. When he left he stated do not disturb anymore. Photo is of the "new" part in a ziplock bag

This company is unprofessional to start. I brought them my ROG ally to repair and he said he wasn't…read moresure if he could fix it but his buddy might. Then after I left it with him I didn't hear from him for months. After I then stopped in and requested it back to take somewhere else when I stopped in to pick it up. The device was more broken then when I left it with him. A broken trigger and all of the screws missing from the back plate and the heat sink removed from the cpu. Now I can't take it elsewhere to get it fixed because he basically destroyed it. And then had the audacity to say well I'm not going you any money. I absolutely will tell everyone never to go hear for anything the guy is rude and disrespectful.

Quite frankly, a rating of 5 is too low. David is wicked cool and has your concern(s) at the…read moreforefront.

Microwave went out so I ran over to Smith's and the salesman was great. No pressure and took his…read moretime helping me pick out a new GE model. The installers were good and were in and out . Wife is happy.....Thank you Smith's for your help !

Our 27 year old Kenmore over the range microwave in Bisque,died about a week ago, and my repair guy…read moresaid "you'll never find Bisque, but try Smith's - they may have something, maybe a scratch and dent, and we cant fix it, the parts are no longer available". One of the big box stores' websites claimed they had bisque (but not locally) and could deliver in a few months. So we debated a bit about black, white, or stainless. When we needed repairs on two of our other (similarly old) appliances the repairman said the parts were no longer available. I had seen Smith's near the fairgrounds and knew roughly where it was, so I called, got good directions via phone, and was greeted promptly by the owner. When I said I needed an over the stove microwave - in bisque - instead of "sorry" he said he tries to keep bisque in stock and had one in the back room right now, new in box! Would next week be ok? Yes please! His deliver - install - haul away price was far better than the chain store prices AND he had it in stock! The installers arrived on time, removed the old one, checked the new one, and determined that the opening in the cabinetry was too deep ; the new one would go in but the doors wouldn't open. Oops! They called someone to handle the necessary carpentry, which was done efficiently for a perfect fit. No muss, no fuss. The new microwave fits AND works perfectly, and matches our other bisque appliances. Nobody is predicting another 27 years, but that's ok - I'm sure our other appliances will fail sooner or later and we know where to go!

Our old Dyson died. We took it there to confirm it couldn't be fixed. He has repaired other…read morevacuum cleaners for us and friends in the past. Mr. Ristenbatt is very helpful, knowledgeable and patient (we're seniors) explaining the pros and cons of the various models he sells. And you can try each one he sells on three different types of carpet he has there. He sells several types and brands of vacuums. And everything you need in the way of bags, belts, etc. We ended up buying a Titan 3600 and LOVE it. Lighter and easier to handle than the heavy animal ball Dyson we had. Would highly recommend!!! So nice to support a local business.

The owner was super knowledgeable and let us try everything we wanted to test, while explaining the…read morepros and cons of each model. I've wasted almost a grand buying sharks and dysons that work well for maybe 1-2 years and wanted either a Miele or SEBO from a local shop that can service what I buy. We're super happy with our purchase and really appreciate the help and professionalism from the owner. The shop has been there for almost 70 years, well before the Manheim auto auction. There's a reason for that.

when they paid $95 to have my showing machine tuned up, machine returned....has issues (lever or…read morebelt seems to tight). Called guy was there tried to help, but now it's shut down because of medical issues and nobody can return a call. I just tried to call nothing.

Dinosaurs still exist in quiet nooks and crannies of small town USA and this is one right here in…read moreLemoyne. Never mind the cigarette smoke when you walk in, you are entering a bygone era where that was not only tolerated but encouraged in the workplace. Come here for great pricing for all of your vacuum needs old or new. All the belts and bags you could imagine for your make and model but also a walking talking encyclopedia on vacuum parts and repairs. This guy (don't remember his name) knows it all and can help you in a jiffy. Park on the side of the building in the alley or in front. No worries for having to pay to park in the borough 'cause this ain't no Harrisburg.

I reached out to Ed at Clearview Tech since I work from home and needed a consistent internet…read moreconnection in my office using Ethernet. I had a basic idea of what I wanted, but Ed and Jim were helpful in providing better ideas that make the maintenance much easier down the road. They were also helpful in getting equipment upgrades, offering suggestions but letting me find the best deals available (which I prefer to do). They were fairly quick in scheduling once the invoice was drawn up and I accepted the terms. Took one day to get everything installed even as I asked for an additional telephone line change the day they arrived. Prices were lower than Glick Audio Video, too.

Fantastic service by ED! Repaired my old, sick computer in a…read morematter of hours. Will give him all of my business! Thanks ED! You are the very best!

They fixed my Samsung washer on the first visit, thanks to the diagnosis I was able to give them on…read moremy initial call, they pre-ordered the part. Very reasonable charge vs buying new. Thanks!

We have had BCS Appliance work on our dryer over the last few years. This week, our oven door…read morelatch was stuck in the lock position and was clicking nonstop. Austin was able to fix the problem and get my oven back up and running quickly. He is a very pleasant young man, and I highly recommend him to anyone looking for a new appliance repairman. Their prices are reasonable, and they stand by their work!