Great service! Quick, efficient, and friendly! I work nights and obviously getting appliances and…read moreother things done during the day can be a bit of an issue. My dryer was in an awkward corner of my basement with little room for getting it down there. Regardless, it was out and swapped within 15 minutes.

From the owner: We are Smart Appliance Solution a business created to help you with what your home needs in very…read morelow prices, come visit us in our new location

Eric and David K have been our "Go To Guys" for all of our appliance purchases. We have some short…read moreterm rentals and keep them beautifully furnished with great appliances. These people have been stellar to work with. We believe the most important value we've received from the team here is their incredible product knowledge and expertise. Just had an installation for our personal home in Salida. From my perspective, the delivery and installation team is actually the key to our consumer experience satisfaction. Salespeople get us excited about the product. Payment is always kinda painful. Then comes the all important installation! Daniel, Austin and Will were a great, collaborative team. Their conscientious care of both our home and the new appliances throughout the process was exemplary. Their smiles, dedication to explaining each machine and concern about our satisfaction was incredible. Two parts on the dishwasher came with small flaws. They pointed out the issues and immediately addressed getting them replaced. Incredibly professional and enjoyable experience! In appreciation, B&K

This was second time using them. First was a home remodel. They went well…read more This time i got a fridge and from day one it would not cool. Guy comes out and thinks it should be working. I trust him. Never cools. So from day one it's not working and now with old fridge broke I've had no working fridge two weeks I complain again and they are sending a warranty service (different company) to repair in 1-2 days So you get a fridge, delivered defective, they come out multiple times and then kick it to warranty. Heck even Home Depot would have had me a replacement by now. So just so you know if they give you a broken fridge it's basically "call manufacturer" Maybe if they deliver something you can test right away it's better. Don't buy fridges here

Clean store, great selection, GREAT prices, good explanation of the tags on the merchandise and the…read moretypes of inventory they carry. The Specialist, Dina was wonderful! She was very knowledgeable, helpful, professional, and congenial! I had a great experience at this store! Also, the 2 delivery men that came to my house were very swift, competent, respectful of our property, and jovial! A fantastic overall experience! We will definitely purchase from here, again!

Issue with refrigerator and didn't do anything to resolve it. Do not recommend appliance factory or…read morebuying a open box even if it's a "a" rating

Not my usual Lowe's, but they had the item I needed in stock for a project. Online ordering is…read moreeasy, and pickup using their lockers is a breeze with the code sent via email. I went close to opening hours, so I was in and out in less than five minutes.

They try to Steal your money! Watch Out…read more Twice in 2 months (I own a resort) Lowe's has tried to keep my refunds. Here's their game: You have an order that needs to be canceled--both mine were defective appliances which never even were installed in my cabins-but taken back by the drivers-- They tell you on the phone (recorded call) the refund is issued. THREE-FOUR weeks later no refund. I call this morning. They tell me refunds are "approved" by them but not "issued" "until the warehouse signs off". Then they send me to XDT--their warehouse. It's now been 50 minutes of holds or transfers. XDT says they "lost the paperwork". Keep in mind I never even touched these appliances. They never left the possession of Lowe's. The second delivery that failed and was canceled and the exact same thing happened. And again, "the warehouse lost the paperwork". First order was a range. Second order a BBQ. Lost monies--over $2500.00. Lowe's supervisor says they have no control over the warehouse and maybe I should make a police report. Lowe's supervisor says they don't even have a fraud department. Eee Gads!!!

Scam - took over $300…read more Found this place via Nextdoor paid for a diagnostics and the part for my dishwasher. Seemed responsive, wasn't able to come out the first week bc he was sick. I was totally fine with that, I didn't mind waiting or supporting a small business. After I waited for a week I was following up every day just to get an idea of when JR would actually be able to come out, he scheduled and then canceled last minute and then nothing. It's been over two weeks now- it takes 30 seconds to respond to a text at the least let alone schedule an appointment you can keep, no excuse. I've disputed with BBB and asked for my money back. My fault for paying for anything upfront but he seemed nice, use at your own risk. http://www.coloradoappliancesolutions.com/ Colorado Appliance Solutions

Never work with this company! Rudy will take your money and not return calls or messages.read more

This location seems to have a bad wrap. We had a pretty good experience here for a new washer and…read moredryer. They were attentive and courteous. Not overbearing but they gave us as much attention as we wanted. We had all of our questions answered. They didn't pressure us into anything and worked with us to coordinate pickup at their location a couple of days later. The reason I'm giving this location a 3 star review is because of the lack of follow through. Our salesman neglected to mention that he was not going to be there on the day that he told us to come back for pickup. He didn't find a manual for the dryer that he sold us from the floor like he said he was going to. My #1 complaint is when I arrived 2 days later to pickup both machines, the one that we had purchased and paid for from the floor was nowhere to be found. It had not been set aside with the new one we ordered when it came in. I found it though. It was still sitting on the sales floor. Nope, it wasn't even marked as sold, reserved, or anything which would have indicated that it was unavailable for purchase. The associate who helped me even said, "Wow, we're lucky this thing is still even here with the price tag on it." Good stuff across the board with this chain. Bad form on putting me in a position where I would've had to have come unglued on someone if they had sold something that already belonged to us.

Hi I want to make a complaint but I don't know where to go so I'll just tell you guys…read moreI bought a Samsung refrigerator on at Appliance Factory April 25th. There was a dent in the refrigerator, but the seller said it was a new refrigerator, so I bought it. However, on May 1st, the day it was delivered, there was a problem with the refrigerator. The water dispenser wouldn't turn on, water wouldn't come out, and it wouldn't work. The main control panel didn't work, so I couldn't control the refrigerator temperature or the freezer temperature. So at first I asked nicely, why is there a problem and when will it be fixed? The person who fixes it said that someone would come and check it in two weeks, which didn't make sense. Then they said they would send a fixer on Monday. But the person who came on Monday wasn't there to fix it, but to see what the situation was. So I called the person who did the sales and he said he would call me back to look into it, so I waited for two days. When I called again and asked again, he said that the manager would call me first thing in the morning. So I waited until noon today, but I didn't get a call. So I called and the person who sold it to us wasn't working. I spoke to someone else again and they called me. i want return it But they said they wouldn't do it because it's against their company policy. They said they'd fix it, but I don't like that. I don't understand why I have to fix it when it's a new one with a dent. why I wait 2week more. why I buy my water and ice I wonder if it's because I don't speak English well, or because I'm Asian. I have nowhere to go to speak my poor English, and I want to express my grievances here even if it has to be translated.

We are in love with our new kitchen and bar and are grateful for the great work and service by…read moreKitchen Showcase. Victor E. Did a great job when he came out!

We used Kitchen Showcase through our builder for our new home in Lone Tree that was built last…read moreyear. They were great to work with during the initial cabinet selection. I was even more impressed with Kitchen Showcase when I contacted them about changing out a cabinet a month ago. Ruth called me back immediately and came to my house two days later so she could give a better recommendation. She is a true superstar!

Murphy's law breakdown Memorial Day weekend…read more Whirlpool frostless refrigerator /bottom freezer. Refrigerator not keeping food cold. Freezer working fine. Joe checked compressor, two fans, all working. Took photos to Mountain Maytag on Sunday for parts. Tony was in, said it was probably a Whirlpool motherboard. Fortunately not LG or Samsung parts are back ordered. Scheduled Tuesday afternoon service call!!! Ken had motherboard and was able to install. Opportunity to clean behind the refrigerator, the floor and the inside. Did lose a few vegetables, and milk but most refrigerator contents went into our garage freezer. $400 repair sure beat having to buy a new refrigerator!!!! Question: What happens when subscription appliance repair services can't get parts? Do they provide loaner refrigerators?

Mountain Maytag was actually a recommendation from another appliance repairman. My four year-old…read moreWhirlpool washer was having an issue with a fault code. While my own troubleshooting was correct, there was a second wire that was shorting. I had an appointment on a Monday, asked them to move it up if possible, and they came out Friday to take a look. Ken did a great job diagnosing and fixing it before my birthday dinner. Great work. I will definitely use these folks for appliance repair going forward.

This is a nice clean store wt friendly knowledgeable staff members. I bought a printer at this…read morelocation and I was in and out in a few minutes.

I went to this Best Buy because I was having issues with my account…read more Alejandro was wonderful. He was kind, knowledgeable and extremely helpful. He totally solved the problem when nobody else could. You are the bomb! Thank you so much for helping me Alejandro.

I like to stop in here from time to time. I appreciate the clearance section in the basement. Alot…read moreof sleek furniture. But quite pricey. The salespeople do not hound you, so thats a bonus.

Love this store and the manager! (Sorrry, I dont remember his name) But he was very knowledgeable…read moreand helpful. I give it only 3 stars because while browsing on a hot day, it was dreadfully warm inside the store and just felt uncomfortable to be inside. I think I'll just buy online instead of going back.