Great price and same day repair in about 1 hr. Not sure why there's bad reviews on here.

I am sorry to say, if you want quality repairs to your chipped glass, don't go here. The shop was not focused on doing quality work but, joking, screaming and yelling in a poorly lit environment. Perhaps they are better at window replacement. Thus, the higher review ratings. Good luck to all who enter these doors. read more

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I left my car to be fixed and they robbed me, they stole my gold chain, they didn't want to answer for anything, the worst service I will never return to this rat nest, I never imagined living this.. Dejé mi coche para arreglar y me lo robaron mi cadena de oro, no quisieron responder por nada, el peor servicio nunca volveré a este nido de ratas, nunca imaginé vivir esto.. read more

This place is amazing, speedy and reliable service! My window was busted on bday in downtown on friday night I submitted a quote online at like 11 p.m. they worte back that same night, I brought it in at 1 o'clock at the cut off... slightly passed actually and I recieved stellar customer service from one of the front desk technicians and I thought I would have to leave my car over night, but the front desk technician named "china" went above and beyond made some moves and squeezed me in when she didnt have to! Same day service, I appreciate the help the service and the compassion to help me out on my birthday! Aarons auto glass has a customer from and refferals for life! Thanks so much aarons and the hero of the day "china". Liz and Vicky also jumped in to help and check my car read more

Aaron Auto Glass - The amazing team that saved my birthday! - Windshield Installation & Repair Near Me - Chicago, Illinois

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Told someone would come between 8am-1pm. At 3:15pm I receive a call saying they're here. They asked for the vin but brought the wrong windshield then told me the new one would be $75 to $275 MORE than the original $285 quote read more

Did a window shield replacement. Cool. But then the car wouldn't start and they said that happens sometimes and it needed a battery charge. They got it going but it broke down a mile from the shop, requiring a tow. So the "good price" ended up, ya know, not so good. read more

Arrived to my place and found my car in the lot during allotted time window. They were very professional and got the job done in 20 minutes. Their price was very reasonable and much less than Safelite which I gladly canceled my appointment. read more

Outstanding - I raced down there on a Saturday and they got it done for an unbeatable price even cleaned out the broken glass- love these guys! read more

Merry Christmas for me was 2 broken windows. Thankfully, AAron is great with glass. Unfortunately, they were sent the wrong window not once, but twice! I understand I have a luxury vehicle, but when one provides the VIN, you expect a seamless experience. Here I am with a plastic bag covering my Chevy No-Va logo (I kid i kid) for 3 weeks. So much for luxury... read more

A bit of a zoo--but cheap. They've replaced a rear window in a minivan and just did the second chip in a car's front windshield. They told me neither chip would disappear--and neither did. If my car weren't dinged and battered, or if I were rich, I'd go somewhere that would do a perfect job. Instead, I expect to keep returning to this shop for better and worse. read more

I recently had my windscreen repaired at Aaron's Auto Glass, and while the repair itself seems satisfactory for now, the entire experience was incredibly frustrating due to their appalling customer service. From the moment I arrived, I was greeted by a receptionist who was nothing short of indifferent. I asked a simple question about how the repair would be carried out, but rather than a helpful or informative response, I was met with visible disdain. Body language and facial expressions matter; I'm not expecting fake pleasantries, but a bit of professionalism and courtesy would have been appreciated. When another colleague joined the conversation, I enquired further about the calibration process, wanting to ensure the windscreen would function properly after the replacement. Instead of a clear and reassuring explanation, I was given a harsh and rushed reply. I was told that they "wouldn't be responsible for any glass damage" and that there was "no warranty on calibration." I'm not an expert in automobiles, but I felt like I was being made to feel like a nuisance for simply trying to understand the procedure. Things only got worse when I showed my digital medical licence in hopes of receiving a "First Responder" discount. The receptionist looked at it as though I was trying to pass off a fake. She then had the audacity to turn to her colleague and say "esta bien?" as if I weren't standing right there. Seriously, do you need two forms of proof for a legitimate medical licence? I am a healthcare professional who serves people at their most vulnerable, and I wasn't expecting to be treated with such disregard. Whether you're a server, cleaner, lawyer, or care provider, everyone deserves to be treated with respect. This entire interaction was unprofessional and uncomfortable. The final straw came when I politely asked if they would install the new wipers I had brought with me. I was told they wouldn't be responsible for any potential glass damage if they did so. I explained that worn-out wipers can damage the glass, and since I was providing the new ones, it would be a simple request. The response was blunt: "The warranty is only on the labour, not the glass." This excuse was beyond frustrating. Other glass companies always offer this service as a matter of course, new wipers are provided complimentary. Infact, I wasn't even asking them for new ones, I was the one providing the new wipers and merely asking them as a kind courtesy. The technician, who was overhearing the conversation, seemed to agree installing them but reiterated the same weak excuse about the warranty. By this point, I was almost ready to walk out, but since the crack in the windscreen was getting bigger, I decided to proceed with the repair. Again, I made a polite final request to the technician when I pulled in to their garage to drop the car off, and he kindly agreed to install the wipers. The next day, when I returned to collect my vehicle, I found the new wipers still in the back seat, untouched. Initially, I thought the technician might have installed them and put the old wipers in the box, but to my surprise, it wasn't even opened. I shrugged it off, thinking perhaps the technician had forgotten, and I would just do it myself. What followed was an agonising struggle to install the wipers, a hassle I'd rather not detail here. As far as the glass repair is concerned, it seems fine so far but I haven't tested the functioning nor checked thoroughly for air leaks. It has yet to rain heavily in the area so I shall wait and see. In short, the customer service was utterly disappointing! I understand that their rates are lower than others, but this sort of poor service is simply not worth the trouble. I'd rather pay a little extra elsewhere and be treated with basic decency. I won't be returning, and I cannot recommend Aaron's Auto Glass to anyone. Save yourself the headache and go somewhere that truly values its customers. read more

I mean, just outstanding. Called these guys Sunday morning after my car got broken into overnight. Scheduled an appointment over text to get window replaced the next day. $150 for a passenger front replacement window on my 2022 Hyundai. Safelite was trying to charge me $500. When I walked into the office it was packed so I thought I'd be there at least a few hours. They had me out in literally less than one hour. Feels too good to be true! read more

Aaron Auto Glass - Windshield Installation & Repair Near Me - Chicago, Illinois

Great price and quick work. I needed the windshield for my Maserati replaces and Aaron had the glass in stock and installed it the an incredibly fair price. They only had my car for a couple of hours. Thanks read more

Very poor customer service. Just rude demanding and threatening. Even if their price is low I could not recommend.

They are prompt,professional,and reasonable. I would recommend them any day!!! They came out the same day I called. They are wonderful. read more

I went online and requested a quote for a replacement windshield for my 2020 Subaru Outback. I was called back within 20 mins and the quote was better than any local quote. Sheena was pleasant and very helpful. I made an appointment and when I arrived I was immediately taken care of. To my surprise, Sheena took care of me and actually remembered talking to me earlier. She recommended that we not go with the calibration and wait to see if the windshield needed it. The entire service experience took less than an hour and the entire staff was professional and courteous. read more

Honest, efficient and forthcoming. They truly focus on service. Prices are very competitive. Not a convenient distance for me, but they were recommended by my mechanic, and I can see why. read more

Excellent service. They were able to get our car in quickly and the window was replaced in a couple of hours. The price was fair and I definitely recommend Aaron Auto Glass. read more

Always great service at great prices! My father used to use this place when I was growing up in the city, and I still do today. read more

It is a revolving door and people are constantly filtering through for services ranging from chip repair to replacement. You get what you pay for, which is poor quality repairs and lack of follow through in addressing concerns and setting expectations. You are better off buying a fix it kit off Amazon and doing it yourself. I would not recommend them and please don't be fooled by their deals. read more

Brought in my car for windshield chip repair, when I picked up the car the chip looked exactly the same as it did before the "repair". I feel like nothing was done to my windshield and I was simply scammed. Would've gotten better results by buying windshield repair kit from Walmart for $12 and doing it myself. Disclosure: I'm posting this review using my friends yelp account as I don't have my own. read more

My windshield was cracked, so I called them on Monday for a Wednesday appointment, they got me in on Wednesday. Today, when I arrived, I told the front desk staff member, Jocey, that I was hearing-impaired, she was able to communicate with me in a very professional and polite manner. Many businesses, including medical offices, do not properly train their staff in dealing with the hearing-impaired, who are actually Americans with Disabilities, but here at Aaron Glass, they were very good. The windshield was replaced very quickly and professionally for less than $200. I was instructed not to wash my car for 2 days, which was fine. So far , so good... read more

1. Quick 2. Dependable 3. Convenient 4 stars and not 5 because- The biggest negative is taking care of cleaning glass pieces of seat. I requested for additional clean perhaps for 5-10 mins and they didn't accept it. Took the car for a detailed wash. read more

We have a 2020 Honda Odyssey Elite with all the sensors and I broke the windshield trying to change the wipers. I was pretty bummed. They got us in and replaced & calibrated the windshield at a fair price. read more

Yesterday in the afternoon I called to get a windshield replacement. She told me she was going to place the order and she scheduled me for 10 o'clock the next day. I drove an hour from my home to my appointment, but they didn't have my windshield at the location. So they expected me to leave my car from 10:00 am to 3:00 pm when it should only take an hour or two for installation. All i can say is that I had a bad experience here and they are unreliable. read more

My rear window was busted on my Jeep On a Sunday. I went to Aaron's first thing Monday morning, they were very busy and still took my car and had me out the door in a hour and a half. The front desk staff are all very nice and professional. I will def be back to tint my windows! read more

Got my windshield replaced for $200, in an hour, same day, immediately after a holiday. SOLID service and price. Tips for customers: -If sound can be triggering or overwhelming to you, wait in the front office instead of the garage waiting area. The garage waiting area gets very loud, and the breaking glass sound is rough. -Bring cash. $3 charge to pay with a card and the ATM charges $3.25 read more

Replaced the back side window on my Honda Odyssey there. They broke plastic hooks for the curtain and put it back on glue... If you don't know how to detach them JUST GOOGLE IT!!!!! I'm not a professional but even I know how to do it, you have to pull the central peace of the hook first and then pull the hook! What's wrong with the service in Chicago? Ok, everyone makes mistakes, but there are TWO hooks, you broke one, why are you doing the same with the second one??? Even if you broke 2, don't make it worst by putting it back on glue! I would prefer to order that hooks and install them properly by myself. Sick of it. read more

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My Kia was broken into 3 times and I was referred to Aaron's by my son and they were Fast , Reasonable, and Very professional!! I have recommended them to all my Family and Friends !! read more

Woke up yesterday to find that someone had smashed the driver's side window of my car. Was referred to Aaron's Auto Glass and was not disappointed. What started as a day of misery ended on a much better note. They came out and fixed my car on the spot. They were prompt, courteous, professional and did not try to up-sell me. Kudos to Ray for his good, friendly service. I hope I never need car window repaid again. But if I do, I'm calling Aaron's. read more

My back window was broken from some folks fighting in the street- I called Aaron Auto Glass because a neighbor recommended them...and I could not have been more satisfied. I called, and got really helpful service from Carla who set me up with an appointment the next day. I came in, and not kidding half an hour later my car window was like new for about $70. Such a relief to get things fixed so quickly and affordably. Would recommend. read more

Aaron Auto Glass - Broken car window - Windshield Installation & Repair Near Me - Chicago, Illinois

The whole process from getting a quote, scheduling an appointment and having the work completed went smoothly. I especially appreciated that the window tech showed me what he was going to do to replace my windshield before he did it. The waiting room was fairly comfortable and the replacement took exactly the 2 hours they predicted. read more

My kia's rear window was smashed (what else is new nowadays) and I called around different auto glass places. No one seemed to have my glass in stock or I was told I had to wait up to a week for an appt. Then I called Aaron's and I was given an immediate estimate and told to come right in. The office staff is polite, efficient, and professional. Clean waiting area. The technicians are great. The gentleman who took my car in chatted with me a bit and put my mind at ease. Great price, good product, under two hours and I was driving away with a new window. I will be recommending Aaron's to everyone. read more

As I unfortunately learned years ago, if you do not patch a small chip in your windshield, suddenly it becomes a crack, then cracks, and you end replacing the whole windshield. A body shop recommended Aaron Auto Glass, and Drive in (before 3pm), and depending the line, done in about 60 to 90 minutes. $65 to patch a small chip, patch slightly visible. I have been happy both times I needed their service. read more

Amazing customer service! My rear view windshield scattered on New Year's Day and Aaron's Glass was able to fit me in for an appointment two days after the incident. They quoted me $125 for parts and labor (what a deal!!) when Safelite was going to charge me $450. What a rip off! I would highly recommend Aaron Glass for a good deal, a wonderful job, and excellent customer service. I'll definitely be back and refer all my friends to them! read more

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North City Honda recommended Aaron Auto Glass to me. I was so pleased with everything from my first phone call to my window replaced in less than an hour. Value was better than I expected and I wouldn't go anywhere else if I ever need another replacement. read more

Reliable quality workmanship! I say to schedule, prices are reasonable. Recommend them to everyone.

Why would you go anywhere else? I got quotes from 4 other places all of them were almost double the price of Aaron Auto Glass and rude about it, too! Fast friendly service. read more

I had my car broken into on Christmas Eve. After trying to find someone who would be available sooner than Monday, my friend recommended Aaron Glass. Wow! What an amazing service. I had to work at the ER today and the wonderful person at Aaron Glass, Carla, stayed overtime for me while Guzman replaced my drivers side window and vacuum the broken glass. Thank you Aaron Auto Glass team for making the ned of 2020 a little better for me. Highly reccomend! read more

The actual process of getting my windshield replaced and the customer experience were ok. However, the inside of my car was covered in shards of rusted metal. So while they replaced my windshield, the inside of my car was left a mess. I'm not sure how someone can use a metal grinder on a car without a windshield and not think to clean the inside of it, but that's what happened. My insurance company didn't require me to use this place to have my windshield replaced, I picked it. However, I'll be going somewhere else next time. read more