I've been using their services for over a year now and I'm always 100% satisfied. Very friendly and…read moreprofessional. I'd recommend them. Thank you Carpet Cleaning of Houston

SatisfiedClient- I was pleased with the knowledge of the technician in reference to questions I…read moreasked about cleaning solutions & results of the job he did with my carpet!!

This is the best company for customer service and quality of work. I have used them several years…read morenow to clean carpets, and I'm always pleased with the results. Ron is very pleasant to work with and so professional and knowledgeable about his business. He removed and cleaned offsite 3 large area rugs that were stained and smelled from our house dogs, and returned them looking and, best of all smelling, brand new. The odor and stains are gone, and the colors are back to their beautiful vibrancy. The rugs are so soft to walk on. They also stay this way for a long time, amazing to me because our pets certainly put his cleaning skills to the test. Ron has the best customer service and really listens to what the customer needs and then makes recommendations. He is honest and reliable, and I wouldn't use anyone else. I highly recommend this company!

I've been a customer of this company for over 10 years. I use them for wall to wall carpet…read morecleaning, area rug cleaning, and some upholstered furniture cleaning. This company does a great job. Always on time, works efficiently and quickly, does a thorough cleaning, and their equipment is clean and modern. The price is very reasonable for this quality of service. Ron the owner is very professional and hard working. He takes pride in his work. Highly recommended!

We are in the process of selling a former rental property, and one of the complaints we had were…read morethe dirty carpets. They were able to brighten up the carpets quite a bit, so I am hopeful this will elevate that complaint at get the house sold quickly. Overall, they did a great job and I am a happy customer!

Jerry and Scoot were very professional and explained the whole cleaning process before they…read morestarted. They were on time and got the job done. My carpet looks and smells great! I would recommend them to anyone that wants a good job done. Also, if it's not to your satisfaction, Jerry states that he will make sure it is!

Russell, from ProGeneral Service, assisted me in the coordinating and cleaning of my daughter's new…read morehome in Cypress, TX, which I wanted to do as a housewarming gift for her. As I live in CA, I found the company through their Yelp and Google reviews. ProGeneral cleaned my daughter's carpet, hardwood floors, tile floors, and also cleaned and sealed her tile shower. They were very professional, easy to work with, did what they promised, and all for a reasonable price! My daughter is very pleased with the results, and I'm very happy, that she's very happy:=) Thank you again, Russell!

Very nice people. They do great work and very professional. They worked on a variety of projects…read morefor us.

I contacted several local Dryer Vent companies looking for the best deal I could. The Service…read moreTech was polite and courteous. He seemed to know what he was doing. My issue began, when he was looking at the length of the pipe. They had quoted me upto 15 foot $119. Now my laundry room is located on the second floor, back of the house, and the pipe goes straight up. I want to know how someone could tell me it was over 15 foot, when the room is only 8 foot and the roof is sloping there? There is no way it is another seven foot. To make things more interesting, I kept looking at the length of the rooter he put up there and there is no way the line was 15 foot, and the brushes on the end of the rooter were largely missing. So I am confused how one cleans a pipe missing most of the brushes? I thought at one point he was going to change the brushes, but he did not. Once he was done, he came down and he told me it was going to be $149 plus tax since the pipe was longer than 15 foot. I told him there is no way and that his company should have disclosed this before the work had been done. The total ended up being $161.29, which is about $40 more than I was expecting. I feel like this is bait and switch to be honest. I did contact their office and let them know I was unhappy with the service in relation to the charges. I thought the Tech was good, I just did not like charges. If you are going to change price, then you disclose this. I would prolly would have cancelled the service had I known this was going to happen. I did let them know, I would be doing this review. Not as a threat, but as a reminder that I am fair in my reviews, but you must disclose changes in agreed charges and you must actually measure something if you plan on charging a fee per foot. Eyeballing something doesn't cut it.

I was told $59.99 to check and clean air ducs and dyer duc. The guys came from Texas force , i…read morethought it was quick air. They look at the A/C unit and said no needed for cleaning the air ducts cause its clean , so he up sold me a coil cleaning cause said it has mold For $199 all they did is spray some stuff on the coils it foam up and made house smell a little better. He did'nt bothered to check all the vents in house which i was told from there telemarketers marketing it will be check and clean with special vaccums they have the best technology for cleaning. So by saying the air ducs are clean without checking all of them just one up stairs he said it was ok. The $59.99 wasnt charge to me, so i ask are you going to check the dryer duc he replied thats $20 bucks to clean which he did, but if i hadnt mentioned it he wouldn't, the service was quick about 30mins. but what suck about it everything i paid $199 to spray foam agent to a/c coils which its ripoff thats not cleaning. And what really sucks is the dirty lint and attic insulation was in my carpet and landry room i had to clean it up. And no invoice was made to me. Call quick air was told they will email me my invoice! nothing Yet! I dont know but i think its a ripoff it should $59.99 for just spraying some agent on the coils! Instead off $229.00 . And i had clean up after them. Sucks!

The two men who picked up the rug for cleaning were extremely professional. Their estimate was…read morespot on. It's expensive to clean a hand made rug so I expected that. When returned, the rug has never looked better. It has its shine and fluff back. It looks fabulous! Will definitely hire them again.

I called them twice. Once to get some consult on a very old persian rug I wantted to buy and…read morerepair. They patiently gave me some advice and potential fixes to fix the rug. The second time, I had two rugs for repair and washing. Their picked them up in same day, two weeks later they return them. I honestly did not expect them to be able to fix them. The repair was awsome!

Wow!!!!!!! We are…read moreabout to sell our house to our friends who are going to rent it out so we wanted a good clean so they could take pictures for future renters. We are beyond impressed with the work they did! My husband and I spoke and will now be using y'alls service once a month in our new home. Can't wait to recommend you to friends!

Stole my sons $250 pair of Airpods and threw his clothes in the trash…read more That's the worst part of it, the bad part of it is that they did not clean my bathrooms or vacuum. Spoke with customer service who refused to help. Beware please! Keep in mind that this is not a real company but outsourced. Type their address in Google maps to see.

Used Mr Spotless to steam the carpets before we moved in…read moreShowed up on time and performed a great job Carpets looked restored and many stains were gone

I was looking to have my 2 sofas steam clean and my 6 chairs. First of all, their response is…read moregreat. They are fast to response and they can give you an approximate estimate with pictures. They came last week and the technician was amazing. Very polite and knowledgeable. He took around 5hs, and I knew when you book the appointment they give you a time frame, but what a difference!!My sofas and chairs looked great!!! Let me tell you this is the 1st time I'm cleaning since I bought them around 3-4 years ago. Highly recommend them. I have some bar stools that need to be clean and I'm about to book them