JOB: Front porch demo and re-build…read more PROS: The cost was reasonable. They completed the work quickly once the work began. CONS: Communicating with the scheduling team was frustrating. After the contract was signed, we didn't get a start date until the day before (despite a few requests to confirm). This happened twice. You can expect quick and efficient work from the guys working, but don't count on it from the schedulers.

Mark from Framar is straightforward, honest and forthright. They do work for us in the past, and…read morethis year came out and told us that we don't need any repairs done! How's that for a great quote? He also noticed a couple loose boards and insisted on screwing them down for me before he left. You just don't get that kind of service these days... Unless you hire these guys which I recommend you do.

Amazing!! Brian is the best!! His guys are super nice and did great work my roof is like brand…read morenew.

Fantastic experience! John was extremely patient and knowledgeable through our purchase process and…read morethrough the roof replacement. You don't replace a roof often but when you do you want it done right and you want professionalism. That is definitely what you get with Star Roofing on Milwaukee! Them and specifically John is amazing to work with.

We are so pleased with the results. It looks great! It has been a year since this project was…read morecompleted - I wanted to see how everything held up. Four other contractors assessed and quoted the project. Three quoted much lower (didn't actually address the problem), one higher (included rebuilding the our chimney?). First contact with Illinois Home Improvement/Best Brickmasters was Peter Zieba. His thorough knowledge of brick building structures and Chicago bungalows in particular filled us with confidence. Peter kept in contact daily (or every other day). He was easy to to find him via email or phone - no problems. His crew worked through some of the hottest weather in Aug-Sep 2013. In addition to their collective craftsmanship, they carefully removed and replaced our 6-foot, flower-filled window boxes (heavy and awkward). Our little bungalow is the house of our dreams. We wanted the best care and restoration we could afford. Illinois Home Improvement/Best Brickmasters provided that. Hire them for your project!

Be very cautious with IL Home Improvement. The owner, Eric, is professional, but will take your…read moremoney. I provided Eric with detailed architectural plans of a deck and mudroom addition, which were drawn by a professional. I received 3 quotes. Eric was the highest. I told him that we wanted to work with him, but that his cost was higher than his competitors. He said that he had been doing this for 30 years and had completed 100 projects like mine. His quotes were accurate, unlike his competitors who will raise their price during the project. I told Eric that we were willing to scale back our project to fit it within our budget, but needed him to tell us how we could adjust the quote. He said that he could look at the details, but would need $500 to cover the cost of producing an itemized quote (I received detailed quotes from the other contractors). When I met with him again, I very clearly communicated that the original price was over budget. He acknowledged my desire, and gave me his word that he would be within 5-10% of his original estimate. I reminded him (several times) that we would scale back our project to hit the budget. Eric's itemized quote came back 20% higher than the original, AND he removed several large items (finish carpentry, painting, electrical installation, tile installation, heated floor, electrical fixtures, exterior locks and hardware) from the quote that he led me to believe were in the original.* If you add all of these back into the quote, except for the finish carpentry and painting, his cost WENT up 40%. With the carpentry, it would have gone up even more. When I asked him why the big price increase, he didn't have a good reason. I asked him if he could get his cost down. He said he would cover the paint costs, and that I could change some materials and get rid of the mud room foundation, which would knock the costs down about 6-8%. In summary, this was a very frustrating experience. *In Eric's first quote, he wrote, "Having examined the drawings and the site for the project I hereby propose to furnish all labor, material, equipment, service and incidentals necessary to perform and complete the work for the project according to the drawings provided by (architect), dated 10/26/2016 (permit) and per Trade Descriptions outlined below. To be fair, I told Eric that I was thinking about doing the trim for our project to save money, and I may have another contractor do the electrical. It is possible that he misunderstood me and thought that I didn't want those costs included in his response; however, it is doubtful. Even so, his cost went up at a minimum 25%. I asked Eric for a refund. He would not give it.

Robert Reese and his company have been working on our condo building in Oak Park for a number of…read moreyears now, their work is almost finished. Our building is the largest condo building in Oak Park, and it was built not quite 100 years ago. All brick and terra cotta, so one can imagine the restoration that needed to be done. Robert Reese may just be the most knowledgeable brick guy in the U.S., and no one takes brick and stone restoration more serious than he does. Add to this his experienced crew of workers, who are also experts in the field of brick and stone restoration, not to mention extremely courteous and down right friendly, and you have the best masonry company in all of Chicagoland. Thanks to Robert Reese and his crew, our building will stand the test of time for another hundred years to come and it looks beautiful! AAA 1 Masonry and Tuckpointing is the "BEST"!

Contacted them for Tuckpointing. They came out and were professional, but after they left we never…read moreheard from them again. Called the guy that came to our property a few days later, said he'll finish up our quote in a few days. Another week passed and we called again, he was ghosting us. Called the office, told them we haven't heard from your rep. They informed me they would contact him right away so he could get in touch with us. Never heard anything back. I tried repeatedly to get in touch with someone for a quote! Imagine if I hired them and had to contact them about a problem. No thanks. Thanks for wasting three weeks of my time.

The crew did an excellent job and were courteous and punctual. I would consider using this company…read moreagain for my Tuckpointing needs.

I recently hired Mark's Tuckpointing & Remodeling to do some much needed tuckpointing on my home…read more I needed several bricks replaced due to age and needed the area where the old electric meter was rebricked. The guys went over my house and fixed many areas where the mortar joints required filling. Peter is great to work with and will address any concerns promptly. In addition to getting my work done promptly, Mark's Tuckpointing is reasonably priced. If your home needs any tuckpointing work, don't hesitate to reach out to them.

Tuckpointing only lasted 3 months before mortar coming out and retracing. Had to stop them because…read morecolor didn't match the rest of house. Absolutely horrible work

Nov 3, 2022 I hired this company to do some tuckpointing on…read moremy house. I had used them many years ago and their work was exceptional. Now I had them come out to do some tuckpointing in areas that were cracking and missing grout. Needless to say that exceptional work is now shoddy at the least. When they were doing the tuckpointing the color did not even match the rest of the house. They had to stop to change color and still needed to come back and lighten it even more. Within 2 months the tuckpointing was cracking after spending over $3,000. Told him maybe your workers are not as great. You think they would notice it isn't right and stop! He got mad and said to his workers let's go, I won't be back don't call me BITCH! Very professional!

I requested a quote and once contract was received requested for clarification on some of the line…read moreitems in the contract and response back was so not expected: "Unfortunately, I don't think Demo Workers is a good fit for your project. I don't negotiate on my contract, and we are stretched pretty thin as it is right now. I wish you luck in finding the right person to complete your project." I wasn't even negotiating the contract, but rather asking for clarifications on line items. If a business wishes to turn down business because they are too stretched then don't send me a contract/proposal. Very unexpected.

This man charged me overages on my materials .... when they were finally brought to my home...wrong…read morematerials with no invoices, so couldn't return. Used materials instead of new products. I unboxed my " new door" black marks all over, even dirty hand prints, but Dom changed me the price of a new door. He refused to provide ANY invoices for my materials. He lied ans sent an unlicensed plumber, who also tried to charge more after doing the contracted work..... The guy and his partners are flat out thieves. Legal term is 'financial exploration' . If you are female run run fast.... From Dom cause 5k for 3,400 worth of material wasn't enough. "Hey Amy I need that material overage payment. Amy these projects aren't instant. I waited over 5 months and worked with you to finalize this. Lindsey finished design last week and the building approved a couple days ago. I have been more than accommodating at every single step and now am being questioned 2 days after approval. We still haven't gotten any confirmations on exact material dates and haven't received the material overage payment."

Replaced a rickety enclosed back porch with a fantastic new deck. Frank and his crew did a…read morespectacular job and even repaired a post that exhibited some notable "checking" a year later free of charge. I highly recommend Mr. Porch.

This company took a month to do a job that took 2 days, I got an estimate for my back and front…read moreporch, the technician finished the back porch and then left I called the company back they didn't know he left It took weeks to reschedule in the meantime I failed my city inspection and had to reschedule that then came the incessant calls for payment on a job they didnt finish I am talking to multiple people that aren't talking to each other, worst experience ever! I will never use or recommend this company and I'm being generous with the 1 rating!