Used to be good, but I can't get a call back. Did they go out of business? That can't be,because a woman answered the phone and took a message. Twice!! read more

We've been using Reid Roofing for years to do roofing work, tuck pointing, lintel replacement, and parapet wall rebuilding. Their prices are fair, everyone on their team is friendly, and they do great work. Highly recommended!! read more

I do not know if the nice man worked here but I'm pretty sure he does. I had a flat tire going somewhere today and had to pull over. It was right in front of this business. The nice man noticed I was struggling with the flat tire. He helped fix my flat tire so I could drive it home. He was extremely nice and didn't want to charge me anything for the help. I can not tell you how much it made my day. I needed a way to say thank you and didn't know how so I thought I would write this review. If the roofing service is the type of service I received today, I would be extremely confident. read more

This was my experience with Reid Roofing. Take what you will. -November we received a quote for soffit repair for a condo building. -January I called to to confirm the quote was still good (left a voicemail) -January after not receiving a call, I called back and reached an employee who said "I will let Andy know and he will get back to you. He's driving right now." -March I called again- left a voicemail -April I called again and spoke to the same employee who said "he is real busy but I will let him know." -April, I spoke to Andy who said he would send someone by to check the site to see if the quote needed to be changed. -May or June, I reached out again, and was able to speak to Andy. I asked if the quote was still good or if he needed to be changed. He said the quote was still good and they would get us "on the schedule" in the next week. -June I spoke with Andy again, having not received any notification of being added to any schedule. He wanted to come the next Friday. I reminded him that was July 4th. He said, we will do it Monday, July 7th. -July 7th, no one showed up. No one emailed. No one called. -July 7th, I called Andy and left a voicemail. -July 8th, I spoke with Andy and he said he was not aware anyone didn't show up. He blamed his crew and said he would get us on the schedule. -July 8th, Andy told me the work would be done and that his Partner, Kevin would be doing the work, Saturday, July 12th. Andy promised me he would connect me with Kevin and assured me Kevin would reach out to me within the hour. -July 8th, you guessed it. No call from Kevin. I called Andy back and he was "shocked" Kevin had not called me but assured me he would. -July 10th, I spoke with Kevin, and confirmed the work would be done Saturday, July 12th. -July 12th- no one showed up. No call. Andy sent an email saying "Hi, I'm sorry to inform you that we must back out of the proposed work..." I am not going to say anyone should or should not use this company. I will just point out that my experience is not unlike ALL of the negative reviews posted. I will NEVER use them nor will I EVER recommend this "company" for any kind of work. I find it interesting that positive reviews for this company always seem to follow immediately after a negative review. I will watch and see if the same thing happens after they read my review. A man is as good as his word. If a mans word cannot be trusted...can the man? read more

Unresponsive, don't show up when they say they will, roof didn't even last till the end of the warranty and they won't honor it saying its our fault. I inherited a newish roof on the building that was done by Reid roofing in 2017 and every interaction is just a nightmare. They will never respond to email, only sometimes answer the phone, scheduling with them is more of a suggestion than a promise. Their pricing seems pretty average and given that our roof didn't last the 10 years given by their warranty, which again they are trying to weasel out of, their workmanship seems suspect. I honestly don't understand these positive reviews given that my multiple interactions with them, 3-4 times over the past 2 years, have been consistently poor. Once is a mistake twice is a pattern, avoid them its not worth it. read more

No Mask, No covering over the back yard or bushes. roofing all over the yard, patio furniture and broke the potted plants. No considerations for property !! read more

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Reid is extremely easy to work with and do great work. There is a reason they are busy and always booked! We had a few minor things crop up unrelated to their craftsmanship after the roof was replaced. They were responsive and came out to check things out with no hassle! 100% Recommend Reid to anybody looking for roof work. read more

Scheduling an estimate was a nightmare. The inspector was either severely late or no call/no show several times. Finally, once the inspection was done I was told it would take 1 week to get the estimate. It wound up being over 1 month. Once I got the estimate emailed to me, I contacted them to schedule a date to actually do the job, and didn't hear a peep from them. Find another place that takes customer service seriously. read more

I cannot stress enough, how THOROUGHLY SATISFIED I am with Reid Roofing. I have hired the company three times, and have always received professional, excellent service. Andy Masengill (senior roofer) represents an honest & trustworthy company. Andy took the time to explain (in detail) what the source of my roofing problems were, and presented me with clear project proposals, outlining the work which he recommended. I always had confidence in his knowledge & skill. Sandy (the office manager) was another source of excellence. Her emails kept me informed of the scheduling & progress of my project, and she efficiently managed the billing process. Reid Roofing's prices were very, very competitive, compared to other companies which I consulted, which was another important factor in my choice to select Reid Roofing to complete my roofing needs. read more

Reid Roofing - For the same price, we were able to upgrade our flat, basic shingles, to GAF architectural shingles - Roofing Near Me - Chicago, Illinois

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We got bids from at least 10 other top places in the Chicagoland area to replace a 600 sq. foot garage roof that our deck is going to be built on. Reid was the cheapest and also provided the most comprehensive end-to-end solution. Kevin, the second or third generation owner, is very knowledgable in roofing and masonry work. Why masonry work do you ask? Well, if you're like a huge amount of Chicagoans who decided to buy a condo that was built between the late 1990s to mid 2000s, and has split-face block, you need someone who understands roofing and masonry solutions. As Kevin put it, "it's not the old buildings that keep us busy, it's these buildings from the 2000s." Our parapet wall (made of split-face block) is allowing water penetration, as they all do eventually, and it was causing pooling on the roof, which is one of the reasons it became damaged, and had to be replaced. Kevin, along with maybe one other company, was the only person to recognize this and provide a comprehensive solution. Going with another company who doesn't understand masonry work, is like putting a bandaid on your roof; because if we don't fix our parapet wall, water will eventually damage our new roof. Kevin is just really awesome to talk to, all around nice, and smart guy. Really impressed with them, their service, and their work. Too bad I won't need a new roof for another 20 years. :D Insiders tip: they are extremely busy - especially in the summer, so don't hesitate to make an appointment, or you might not get one. read more

I had a roof redone at substantial cost over $10k specifically to stop a leak around a dormer. The area was not properly fixed and I'll need to hire someone else to do it right. I also caught another problem visible from the ground with the way they left a gap between the roof and the gutters. In addition, there were two no shows / no calls in trying to pursue resolution of the issue. If you decide to proceed with this company, you need to be present when work is done and watch it carefully, keeping in mind not everything is visible from the ground. read more

We were between a rock and a hard place this fall when we wmrelaixed we had a serious issue with our roof and bay windows. Because it was so late in the season and the holidaysbwere quickly approaching i figured getting repairs before year end was hopeless. After several calls to other roofing companies went unanswered, the kind woman at Reid set an appointment for us and Kevin showed up perfectly on time and gave a timely estimate. After that, they scheduled the work and got it done in time despite some weather issues. I would recommend this company. They were very polite and friendly and kept me updated the entire process. And thankfully, now, we have no leaks! Thanks Reid Roofing for your hard work. read more

Andy, Kevin, George and their crew are the best! If you are looking for a really great roofer I highly recommend Reid Roofing. We just had a new roof installed on our home - and it looks great. The workers arrive early - they stay late and George who headed up the crew was a great communicator and very helpful. They put tarps down and also clean up completely every day. They have done a lot of work in our neighborhood as well and everyone highly recommends them as well. This is a family business that has operated for a very long time in Chicago. Trustworthy. They go the extra mile for you. We have had other work done in the past -they fixed an ice dam for us this winter and have done minor repairs in the past. Putting on a new roof is a big decision and Andy was very patience and helpful in answering all of our questions. Thank you Andy, Kevin, George and crew! read more

Thank you Kevin and Reid Roofing for being awesome. You guys always get the job done quick and do a great job.

Had the pleasure of working with Kevin, Armando, Daniel and crew through numerous projects including the installation of roofing on our Lincoln Park family home and garage. Throughout the entire process Kevin and team were incredibly communicative, responsive and had consistent follow through. We also had a few additional issues (not related to Reid's work), that they were able to help advise on and provide solutions. Reid has all the elements of a professional roofing business: Hard working, experienced team that has been with Reid for years, quality workmanship and outstanding customer service. Highly recommend their services. read more

I've lived in my building for a year and half, and our condo association had a relationship with Reid Roofing before I got here. In the time that I've been here they've been out twice to do warranty work. I think this is important for two reasons. First, the warranty work that they were doing was NOT related to anything that they had been improperly done. In fact, they were fixing damage that had been done to their work by another company that providing a different service at our building. The second reason that it is important is that time spent doing warranty work is time not making money elsewhere. That said, Reid Roofing had been very responsive of our calls from the building, they are prompt, and they do what they have committed to with minimal effort on my end, essentially making my life much easier. Their communication is clear and I never doubt where things are in the process. The team that was out today just continues that tradition. I truly can't say enough good about this business and given a few horror stories that I've accumulated in the few years of living in Chicago with different contractors, Reid Roofing gives me hope that there are more out there like Reid Roofing. Reid Roofing will continue to get our business as our needs evolve. read more

Called on Saturday for an emergency service. They gave me an estimate and said they couldn't come that day, but said I would be their first job on Sunday, they even emailed me Sunday morning. After that they never showed up, wouldn't answer my phone calls or emails and I have a house with water damage now. Don't waste your time or money with this company. read more

I couldn't be happier of more satisfied with the work Reid Roofing has done for me over the last 20 years. 'They recently re-roofed my house and it was done quickly, professionally and reasonably, The crew showed up early every morning, worked until sunset and always took the time to clean up the area before leaving. They were also very careful of my neighbors property which is only a few feet on either side of my house. Kevin and Andy couldn't have been more helpful or responsive. I recommend them unconditionally and will continue to use them for any future roofing needs. David K. read more

We've had Reid do two projects of ours over the last year and have been extremely satisfied. Our first project was roof replacement for our 2-car garage, and that was performed expertly and efficiently. During the course of that work we happened to have a large amount of debris from another house project that needed disposal, and the Reid guys assisted us with that as well. Really helped us out when we needed it. Recently we had need of some special handling for one section of our home's roof that had moisture and leakage issues. A good portion of one bedroom's roof needed replacement, but with modification from the original house design. The work was done, again, expertly and efficiently....however, one specific design element was left out of the mix which defeated part of the purpose of having the work done. We were concerned the entire project would have to be redone, and given it was the middle of busy season, had no idea when this problem might be corrected. In addition, we had other house projects pending, dependent on this work having been done first. Reid responded like the professionals I know them to be. Within two days of the original work being done, the problem was addressed (and then some) with a comprehensive correction which was even better than the original design. No additional cost to us, and full ownership of the problem by Reid. With responsiveness and quality work like we've experienced, I expect we'll be happily having further work done by Reid in the future. read more

Top notch customer service and installation! They cleaned up daily and were very thorough which is so appreciated considering the job at hand. read more

Reid Roofing did a complete tear off dwn to the wood on my roof and installed a TPO roof. They did a great job. They insulated my roof, built it up, rebuilt my parapet walls and replaced my limestone copings in the front of the roof and terra cotta copings all around the rest of the roof. They also installed new gutters. The crew was professional and very skilled roofers. They took care to protect the work area, they cleaned up after themselves and completed the project in a timely manner. I highly recommend Reid Roofing if you want quality work at a fair price. read more

I cant praise Reid roofing enough. They are the most honest and professional roofing company in Chicago. My sales rep, Andy, was a pleasure to work with. He was very professional, honest and extremely knowledgeable. His crew cleaned my gutters which was not part of the contract, they cleaned the job site every day and were very respectable to my neighbors, wife and pets. I would definitely use them again and refer them to anyone that needs roof work. Before I was referred to Reid Roofing, I called about 5 different roofing companies for estimates. Only received 2 call backs. One company came and I was told the leak in my roof is due to old caulking around my vent stack and around other vents and skylights. They told me that their standard maintenance contract which consists of caulking all windows and vents for $1,500 would fix my leaking roof. He said it would be 8 hrs of work. When he came, his worker was only there for 45 min and the work they did made the leak even worse. At first, the company refused to come back and I had to tell them I would give them bad reviews if he didnt. When he came back, he wouldnt even go on my roof. He flew a drone up and said I need a new roof and wouldn't apply the $1,500 I already paid him to the final costs. Reid roofing is by far the best roofing company in Chicago. read more

Comical levels of unprofessionalism. Made an appointment and they got the wrong time. Sent out a different guy, they took a bunch of pictures, and explained to me that there were massive problems. Then they went radio silent. Did not respond to calls, texts, or emails for four weeks. Then finally texted to say that they're overbooked and can't take on new work. read more

Reid Roofing was recommended to me by another roofing company that could not take on my project since it involved too much carpentry. The team at Reid did an excellent job replacing the roof of our front porch, enclosing the inlaid original wood gutters, and adding new gutters. The porch looks polished now, and it will hold up in weather going forward, thanks to the expert work. The Reid team also added flashing to the chimneys on the main roof, and weather-sealed the chimneys. I highly recommend Reid. They treated me like a neighbor from start to finish. They were friendly, fair, and professional. read more

These guys are great. They installed a new roof on my home, an apartment building that my dad has owned for over 60 years. It was a big job that took 10 days from start to finish. The workers were experienced professionals. Kevin Reid was there daily to check on the progress. They even threw in several necessary extras without charging us more money. I can't say enough good things about this company. read more

We were extremely pleased with Reid Roofing from the very start. We knew they'd be swamped (being the Summer and all) so we called and spoke with Andy for scheduling...imagine how pleasantly surprised we were when they were able to come out that following week, WOW! The crew worked incredibly hard and only stopped for a quick bite at lunchtime. It was a pleasure working with both Andy and the owner, Kevin. Kevin made sure he came in at the start of the job and stayed in contact with the entire time. We'd HIGHLY recommend Reid Roofing to our friends & family! Keep up the great work! read more

Had an amazing experience with Reid roofing, the owner Kevin, and especially with the foreman Armando. The guys were super creative in solving a bespoke gutter issue at my 6 unit condo building. Super thoughtful design and execution. The work done professionally, for a reasonable price and on schedule. Armando is a rock star. read more

These guys are amazing. After three days of torrential storms caused a breach in our old roof and a series of waterfalls in our apartment below - Kevin and Andy had a crew on the scene by 3 in the afternoon during a lull in the storm. These guys worked until 3:30 in the morning to get a new roof built & watertyte before the next rains came. Over the next two days they had crews doing the finish work. They kept in contact with us throughout the entire process - and in the end we have exactly what they promised. read more

Reid Roofing - Roofing Near Me - Chicago, Illinois

Excellent work, timely and quality. Highly recommend. Quoted and turned around very quickly with weather concerns.

I called this morning to request for a roof replacement expecting they would come back in the spring to complete the work. I was told to call back next year since they are booked for rest of this year. I'm disappointed they wouldn't even come out for an estimate. I will move on to another company but would have appreciated the courtesy of a work proposal . read more

Can't say enough good things about these guys. They replaced the roof on our residential condo in Ravenswood. We agreed on a start date in September but due to the heavy spring rains they agreed to move it up to July for us. Andy and Kevin were a pleasure to work with. Both were willing to come out to the building several times to address our questions and concerns. Their estimate was fair and detailed and they stuck to it. Work was completed quickly, high quality, and guaranteed for 10 years. We'll definitely be using them again! read more

We hired Reid Roofing to replace our flat roof that leaked after the "polar vortex". Andy who came to do the inspection and estimates impressed my husband with his knowledge and was very prompt in submitting the proposal and estimates. It was not the case with two other roofing companies that we requested to do the estimates. It took a few weeks before the weather was warm enough to allow the work to begin. Daniel and his crew were very professional - they showed up on time and did a very thorough job. We were impressed with the focused effort and attention to quality. Daniel was also patient in answering questions from my husband and my neighbor. The work took a total of two days and they cleaned up at the end of each day including my neighbor's deck which they used as part of the work area. We have been very pleased with them and would definitely recommend them! read more

These guys are awesome. I'm familiar with the roofing/construction process, so watching these guys work was a pleasure. They arrived on time, were exceptionally neat, and the level of craftsmanship displayed made me know that my money was well spent. The owner himself came out to make the estimate. He was very knowledgable and at no time did I feel like I was being pressured into doing more work than what was needed. I'll recommend Reid Roofing to all of my family and friends. In 3 words - Honest, Craftsmen, Neat. read more

These guys are fantastic. Andy at Reid Roofing is on top of everything. Just last week we had mortar work and roof repairs done. He sent out very skilled guys for each task. They showed up exactly when scheduled, no delays at all, and did everything in 2 days. Andy made a huge effort to make sure he got our work done quickly since "winter is coming." We have a friend, who is a mortar guy, inspect all of the work that they did and he said Reid did an excellent job! They are our first choice when we have to replace our roof in 2 years. They have already given us an estimate and it is also very competitive. Thank you Andy!!!!! read more

I found myself in trouble with a leaking 25 year old roof and very late in the month of October. I searched around for a roofer and after doing my homework picked Reid. The price was reasonable and the workmanship was fantastic. They finished the job ahead of schedule and left the area neat and clean. I am very pleased with a job well done. read more

We had a great experience with Reid. They were polite and helpful on the phone, and their workers were punctual and patient with my questions. They emailed us photos of the completed job, and wrote a statement for us that we could send to our insurance company. Highly recommended. read more

Reid Roofing did an amazing job replacing our roof, skylights, soffits and gutters. They were quick to respond, professional, fair priced and worked safe. Our house has never looked better. I highly recommend Reid Roofing!! Thank you for your hard work! read more

I want to share our wonderful experience with Kevin and his crew led by Armando who did excellent work. Kevin immediately responded to my inquiry and visited the next day. He took his time checking the condition of our main roof and took many photos. Armando and his crew came out and were terrific patching our main roof with modified bitumen and applying an aluminum coating. I used them a second time to fix a lower roof I had just yesterday. Again Armando and his crew came out and applied modified bitumen on that roof and applied the coating. Everything is perfect. Special shout out to the crew for how they put on booties to go through our home, worked like crazy doing the work and cleaned everything up perfectly. Reid Roofing is a class act with their service, reasonable pricing and excellent workmanship. I heartily endorse them to others. read more

Reid Roofing is an amazing company! Our building got a new roof with them and the work was done well and in a timely manner. Now we feel so ready going into the winter months and it has added so much value to our building. We have also used Reid for other maintainance projects and they are always available, fair in pricing and get the job done right! I highly recommend Reid Roofing to anyone who wants to feel confident in the work being done and the astounding customer service they provide. read more

I am really impressed with Reid's communication and responsiveness. While trying to coordinate repair work for my condo association, I have been horrified at the lack of customer service and professionalism from many of Reid's competitors. The folks at Reid stuck to their appointment times and responded timely to my email inquiries. Unfortunately, another contractor submitted a lower bid, but I would highly recommend Reid to anyone looking to kick off a project. It was a pleasure working with Kevin and Andy. read more