I called to make an appointment and on short notice I had to reschedule a few times. They were very…read moreunderstanding and let me come in anyway. I met with Dave Zech regarding getting a few different types of insurance and he was very professional and explained everything to me in detail. He let me know my options and even got me lower car insurance. Ya can't beat that. I'm very, very pleased with the outcome of my appointment and I highly recommend Dave Zech at his State Farm location.

Unhappy with your current State Farm agent and want to stay with State Farm but change agents?…read moreDon't bother contacting Dave's office. They will not return your call. I can only assume they have so much business, they do not need yours. I contacted them through their website and got a quick reply, then nothing. So I called the office and explained my situation, then never heard from them again.

This agency appears to be firing customers en mass over made up or negligible items. I was a…read morecustomer for over 30 years and just had my homeowners policy canceled without notice over a list of vaguely defined items. No one in the office could direct me as to what specifically needed to be done. There are a lot of other insurance options. Hopefully this agency's business practices will put them out of business. I recommend avoiding this office unless you also want to find out the hard way like I did about their poor customer "service".

Jen is amazing. She help update all my policies, left felling every thing is taken care of. She…read moremade sure to see if that I was qualified for any other discounts. She was very meticulous and thorough. I can't stress enough to have life policies as well to make sure your Family taken care of. Everyone in the office is very friendly, so excited to be with a great individuals that care. Jen made sure to make notations in my file in case that I have a call up and and she is not there that every ounce in the office knows what we went over. Thank you again so much much appreciated. Great job.

I had to look up insurance companies that insure very specific things the other day. Found a…read morecompany, went to their website to find an agent near me. After calling three numbers, this was the first to answer the phone. So I thought I had a winner. Boy was I wrong. I gave an employee (I forget her name, but it was a woman) all the info necessary. She said she'd get back to me that same day, or at the latest, the following day. Three days later, I had to call her. This made it pretty obvious the company didn't want my business or my money. She said she "couldn't find a market" for what I needed. Okay, what does that actually mean? "It means there is no market," according to her. This explained literally nothing. I legit had to use Google to figure out what that meant in plain English and how to proceed from there, because she clearly wasn't interested in helping me. I then called the insurance company directly, and thirty minutes later, had a policy effective that same day. So clearly this agency didn't work very hard to "find a market" for me. Funny how I could find one with one singular phone call, but someone with access to all companies out there couldn't find anything. Which is sad. I tried to help support local by going through an agent, but it just didn't work. Customer service and insurance agents working for you are a dying breed, and clearly that concept really is dead here. Would I return here? Absolutely not. In fact, if I need insurance companies again in the future, I'm returning to this review just to make sure I don't waste my time with this agent ever again. It's disgusting when companies make it hard to support local.

Amazing company. I was under-protected for years as a business owner and my insurance company…read moredidn't even know what insurances I should have. But Kelly and her team do! If you own a business, call Kelly.

After almost 7 years of being with this office our prices did not decrease but rather increased. It…read moreseemed like we were always going in for some overcharge or mistake on our policy. Every time we went in Josh was never in the office. We also noticed a high turnover rate so we didn't feel like we could build a relationship with the staff. Additionally, his staff in the past and currently have been extremely rude and dismissive on top of lacking a level of expertise that we would hope to receive after being with an office for over 6 years. insurance is complicated and agents need to be prepared to handle lengthy and complex conversations, none of the present staff have shown us they can do that. We are so sad that we have to write this review but we have had such bad experiences in this office that no one should have to deal with.

Josh was amazing in helping me set up auto and home owners insurance! I highly recommend Josh…read moreGourley State Farm.

I have been with State Farm since I was 16 so roughly 45+ years. Jeff Krier is an amazing agent. We…read moreswitched to him roughly 6 years ago and he is extremely attentive and is an incredible insurance agent always look into help or save us money. Thanks for everything Jeff

I went to see Jeff because I was thinking about switching agents. Before I left I asked him if I…read moredecide to switch agents how would that work? He said all transfers had to be initiated by me and through my agent. He said he would not even take me as a client unless I sat down and spoke to my agent. I told him that was good and that I intended to speak with my agent and that I had a lot to think about. Before I even got home he had written my agent, told her I wanted to transfer to his office, and asked her to initiate the transfer. I had an email from State Farm 5 minutes after I left his office saying I had requested to switch agents. At no point did I tell him I wanted to or was ready to switch to his office. Starting out with multiple lies and being deceived did not sit well with me. I had to spend the next three hours reversing the transfer that I never authorized, never initiated, and never asked him to speak on my behalf. Such a huge waste of everyone's time and energy.

I recently had to file a comprehensive claim on a total vehicle loss. The process was fairly…read morestraight forward and moved smoothly. From the overall experience, we continued our coverage with this agent as well with our current vehicle.

Great customer care. Highly recommend! Everyone at the company was so helpful and they always found…read morea way to come up with solutions.

Affordable Insurance Solutions is such an easy company to work with. The people there are really…read morenice and got back to me so quickly! I would recommend this company for all your insurance needs. They're the best, I'm a satisfied client!

We've been coming here for 4 years. They are always professional and exain everything to us. I…read morehighly recommend Liberty Tax Service!

Tom and his team are always wonderful to work with. My husband and I use them every year for our…read morereturns. They are knowledgable, professional, and have great customer service. They know the ins and outs on how to get the best tax return possible, something you simply cannot get with online programs like Turbo Tax. We went to the Gateway St. location, but they also run the 7th street location in Eugene. Highly recommend.