This agency appears to be firing customers en mass over made up or negligible items. I was a…read morecustomer for over 30 years and just had my homeowners policy canceled without notice over a list of vaguely defined items. No one in the office could direct me as to what specifically needed to be done. There are a lot of other insurance options. Hopefully this agency's business practices will put them out of business. I recommend avoiding this office unless you also want to find out the hard way like I did about their poor customer "service".

Jen is amazing. She help update all my policies, left felling every thing is taken care of. She…read moremade sure to see if that I was qualified for any other discounts. She was very meticulous and thorough. I can't stress enough to have life policies as well to make sure your Family taken care of. Everyone in the office is very friendly, so excited to be with a great individuals that care. Jen made sure to make notations in my file in case that I have a call up and and she is not there that every ounce in the office knows what we went over. Thank you again so much much appreciated. Great job.

Choose another agency. Talk to 3 different employees (agents?) get a lot of I think, maybe, we…read morewill send it to the underwriter. They are only data entry clerks and phone telemarketers.

Farmer Insurance have affordable car, home, and life insurance…read more Offering insurance services that meet your needs. I recommend this business.

Can't express how great of an experience I have had with Al and his team. I have been a client of…read morethe agency for greater than 7 years and have had nothing but the top customer experience from all members of the team. They are prompt in response, knowledgeable, and helpful when anything unexpected is thrown your way. No better insurance team out there in my opinion and I would strongly recommend bringing your business their way.

Just got into my first accident and I can't recommend this place highly enough! Larry and Alen went…read moreabove and beyond with assisting me. They answered all the questions I had diligently and professionally while still providing some humor to make the process much easier. I didn't have a ride to get my car rental, but they were nice enough to drive me to retrieve it. We ended up getting there 10 min after closing, so they aloud me to come in the next day to get a ride before they even opened so I could get to work on time! If your looking for a reliable insurance company, Big Al's is the place to go!

Excellent service. Courteous and very helpful. Danny was terrific!!…read more Recommend this office extremely highly. Do business with them!

Margaret is one of the nicest agents I work with. She is very kind and is always willing to help…read morewith everything I need. If you are looking for life, auto, or home insurance I recommend calling or visiting this office.

I have been with State Farm since I was 16 so roughly 45+ years. Jeff Krier is an amazing agent. We…read moreswitched to him roughly 6 years ago and he is extremely attentive and is an incredible insurance agent always look into help or save us money. Thanks for everything Jeff

I went to see Jeff because I was thinking about switching agents. Before I left I asked him if I…read moredecide to switch agents how would that work? He said all transfers had to be initiated by me and through my agent. He said he would not even take me as a client unless I sat down and spoke to my agent. I told him that was good and that I intended to speak with my agent and that I had a lot to think about. Before I even got home he had written my agent, told her I wanted to transfer to his office, and asked her to initiate the transfer. I had an email from State Farm 5 minutes after I left his office saying I had requested to switch agents. At no point did I tell him I wanted to or was ready to switch to his office. Starting out with multiple lies and being deceived did not sit well with me. I had to spend the next three hours reversing the transfer that I never authorized, never initiated, and never asked him to speak on my behalf. Such a huge waste of everyone's time and energy.

If you have a problem, john has the solution! Has been our…read morefarmers rep for years and has been nothing short of amazing! Thank you John for all you do, your appreciated!

John is an amazing person to deal with. His customer service is a total 5 star. Communication is…read moreA+.! I would highly recommend him. He'll answer any questions you may have, and help you along the way with insurance matters.Thank you John!

So glad I joined the Group…read more Steele Group just completed an insurance review of my commercial and home insurance. They were very knowledgeable,competitive and more importantly answered all my questions and walked me through the whole process.

I had to look up insurance companies that insure very specific things the other day. Found a…read morecompany, went to their website to find an agent near me. After calling three numbers, this was the first to answer the phone. So I thought I had a winner. Boy was I wrong. I gave an employee (I forget her name, but it was a woman) all the info necessary. She said she'd get back to me that same day, or at the latest, the following day. Three days later, I had to call her. This made it pretty obvious the company didn't want my business or my money. She said she "couldn't find a market" for what I needed. Okay, what does that actually mean? "It means there is no market," according to her. This explained literally nothing. I legit had to use Google to figure out what that meant in plain English and how to proceed from there, because she clearly wasn't interested in helping me. I then called the insurance company directly, and thirty minutes later, had a policy effective that same day. So clearly this agency didn't work very hard to "find a market" for me. Funny how I could find one with one singular phone call, but someone with access to all companies out there couldn't find anything. Which is sad. I tried to help support local by going through an agent, but it just didn't work. Customer service and insurance agents working for you are a dying breed, and clearly that concept really is dead here. Would I return here? Absolutely not. In fact, if I need insurance companies again in the future, I'm returning to this review just to make sure I don't waste my time with this agent ever again. It's disgusting when companies make it hard to support local.

Despite being with Seth Yost and State Farm insurance for 16 years, this is the end of my…read morepatronizing Seth and State Farm in general. I am extremely disappointed in them. Approximately six months ago, I made the mistake of adding my mother's vehicle to my policy at Seth Yost, State Farm once she stopped driving due to age. She had been insured with the same agency for over 20 years. I was assured the policy was set up as my other policies were. My family and I always carry roadside insurance to cover towing and emergencies. I trusted the company to set up the policy in the usual manner per our phone conversation. This was my mistake. I had the car towed to a mechanic six miles away for repairs. Weeks later, I received a call from Seth's office saying I would not be covered for the towing since my policy had been put in place without roadside assistance. This was unlike all of the other cars I have insured with them. I was told that it was my fault for not going over the policy details that were mailed to me. I was never offered roadside assistance and was never asked if I wanted to decline the roadside assistance. In fact, it was never mentioned, They even pointed out that I had saved one dollar a month by not having the coverage for almost a year, I am now out $168 that I have to pay directly to the towing company. Seth Yost and his agency, though polite, have been completely inflexible about the matter. This, despite my patronizing this agency and it's two prior incarnations under ownership by other State Farm agents. Having been with the company this long and to have them be so inflexible about their omission of a one dollar a month service that I have always utilized is beyond disappointing. This.has resulted in my having to say goodbye to State Farm if they can't rectify the problem. The issue here is not the mere $168, it is the fact that my unwavering patronage for all these years has no value to them and keeping me as a customer also has no value to them. They have made me feel like a fool for having not gone over the small print with a fine tooth comb. They have shown me that any payout they can possibly avoid covering they will, even a matter as minor as this. I'm glad I have never had a major claim with them, it would have been a nightmare judging from this experience. Be forewarned by a long time customer of theirs, Seth Yost State Farm Insurance will fight you over even the smallest claim, go elsewhere.

Big fan of Seth Yost State Farm Insurance. Friendly staff is always very helpful. I feel like they…read moregive me solid advice and look for ways to help me save money while ensuring I am appropriately covered. I've used Seth Yost as my insurance agent for many years and have always been happy. No complaints here.