Formerly my favoritess locksmith in the entire world. still very nice people. I went to get keys made they were able to make 3 of 5. They used to be able to do anything. I have been going to them for over 20 years. None of the keys were very odd. One they no longer had the machine for. The other hey could not get to the blanks. Too much stock! In the olden days they could even make keys for my casle. read more

Straight to the point locksmith business. Friendly customer service, cut my keys with no problem. They have decorative keys if you want something different. Clerk suggest I bring back the keys if they weren't cut well. Cool local spot in Midtown. read more

AAA Architectural Hardware - Entrance of AAA Hardware - Keys & Locksmiths Near Me - New York, New York

Extremely rude, not helpful. I suspect this business won't be around long if this is a typical experience. Called in to ask about a pivot hinge. I asked if they had it in stock and if I could come take a look at the hinge - I need a bunch of them for a tight-space application. Over the phone, the guy demanded I buy it before looking at it because he "didn't have time" for someone who wants to look. Guess I'll look and buy somewhere else. In response to the owner, revealing second-rate customer service is part of why online review services, such as Yelp, are valuable. I assume being held accountable is new and unpleasant for him. read more

Super fast and friendly. I got two keys made and only 1 worked... It's a tight space with all the random boxes, but that doesn't really affect their job or you as you wait. read more

Old school locksmith, fantastic service (I was greeted and helped immediately, keys were made less than 5 minutes later), extremely knowledgeable folks, and very well priced ($1.75/copy for regular old keys). Only wish I found these guys sooner! read more

Have used these guys a few times for copying keys. They used to open earlier - need to update their website - but they were still able to take my keys at 8:30 AM for processing / pickup later in the day (maybe I got lucky). Other than the change in hours it's great service and no issues. read more

Was paying $25 per key for 4 keys and had $100 cash from my boss. So I had my CC to cover the rest since we didn't expect it to be so costly. First of all, the guy who cut the keys (Will) started getting worked up because I only had $100 in cash and god forbid they split the transaction. Then the head guy came over and said "what's the problem?...not you Will (apparently I was a problem before even finding out what the issue was), so I simply said, I'd like to put the tax on a the CC card please. He then starts to freak out about how he gets charged 3.25% to run a card. I get that, money isn't really an issue in this transaction, so I say, fine, add 3.25% on to the card to cover that. We can't do that he yells because it all goes to the state. Ok fine, put the total amount on the AMEX card then, forget the cash....can't seem to do that either. Um... wait...no one told me you are apparently a cash based business or I would have brought it all in cash, and I've made a $100 purchase with you but that's not good enough to warrant using a card. As you can imagine, he and I had words and he finally took $105 in cash. No loss though, the place is a ratty storage with barely room to breathe, so I won't set foot in there again. read more

Super fast and friendly service! Not bad price-wise either. They copied seven keys for me in under two minutes. Highly recommend! read more

DON'T SHOP HERE. They may try and cheat you, horrible service. They quoted $10.00 to make two copies of my house key. When they came back they said $10 A PIECE which is NOT what they said. When I protested, they insisted they were right. At best, even if I DID misunderstand them, they were absolutely awful in addressing my concern or even admitting they MAY have misspoke. At worse, they are cheating people by intentionally being vague and then charging a higher price. Given how horribly they treated me, I don't put it past them they are cheating people. Stay away. read more

Nice guys, good service and done professionally. I came by on Friday and they were kind and receptive to issue with my lock. read more

So I just moved, and I couldn't find the keys to my little safe where I keep all my most important docs (passport, SS card, etc.). A hardware store in midtown recommended I go to AAA Architectural Hardware and I'm glad I did. As it turns out, opening that little safe I got on Amazon for $10 was not easy. But the crew there was super cool. Every employee in the store gave it a try before they finally managed to open it. They were all super friendly. Also, I know nothing about locksmith stuff, but they all seem super passionate about it. And the young woman who works there was super nice. Overall a great experience and they saved my life. They charged me $35, which I thought was fair as they spent at least a full hour on my safe. Thank you! read more

Quick and easy locksmith. Easy to drop by during lunch. Super quick too, they made my keys in about 3 minutes. They have a $10 credit card minimum so make sure to bring cash! Making 2 keys cost about $4, not bad. read more

The best locksmith I have had the pleasure of working with. I don't know what John M is talking about, because every locksmith they sent has been superb. I contacted them twice for an emergency lock issue at my office, they were at my door within an hour or two, which is amazing even for New York City (on a Jewish Holiday, no less). As good as it gets for a locksmith!!! They will be the only ones I call from this point forward! read more

The owners are So Rude and disrespectful to clients and their coworkers , it's shocking!!! I will never bring business to them again! Without us there will never be you, don't forget that! read more

Fast, friendly service! I had a lovely conversation with the owner, Richard, and could not be more impressed with this store. Highly recommended! read more

Mr. Brown took time to help me with my broken car key usable. Fast friendly service. Highly recommended! Peter T. read more

I gave them one key to make two copies of, and they made one copy that worked and one that didn't. Unfortunately I gave the copy that didn't work to my friends who were visiting, they ended up waiting for ages at my apartment door while I was finishing my investment banking long day to get in. After they had traveled all the way from Europe to come stay with me in New York...very unfortunate experience, I had to be extremely apologetic and felt so bad, and all because some guy at this place didn't copy my key correctly. read more

Copied my keys here in a few minutes. They seem knowledgeable and not just your average locksmith, they do lots of work for the local industry. read more

I came here to get 2 keys copied and everyone was very helpful and accommodating. I will be back!

I was told that they make copies of keys so I went in to see if I could get my key made. No luck!!!

They helped me resolve an issue I had with my door knob. Great service and very friendly guys there! :)

Have made copies of keys here and also had a deadbolt installed - friendly, professional, and efficient place!

Don't come here if you want to get your keys made. The service is fine but they charged me like $5 per key. Now I'm no expert on getting keys copied but I just feel like they ripped me off. You can probably find much cheaper options elsewhere. read more

This place is great! The nicest, most generous and helpful employees (Albert, Richard, Cloy to name a few --yes, I know them by name because they are that kind!). I highly recommend them both as a business and as people to work with - 5/5 for sure! read more

This store was so helpful. Everyone working here was friendly and personable. The office I'm working at had a bent key problem, so it took a few tries for these locksmiths to make copies that worked--they made all the attempts and only charged for the copies that worked! They were even willing to reimburse fully if they couldn't replicate the original. The final copies work perfectly and it was nice knowing throughout the whole process that they work under guarantee. read more

Best Locksmith around!! Stefanee had alot of patience dealing with me and my problems. She was so helpful and sent someone to help me right away. She listened and kept me calm. Thank you for your exceptional service and making the customer your top priority!!!!! read more

The head locksmith is competent and seems fine. But the latino guy rushed with me and ended up giving me the wrong duplicate keys. As a result i locked myself out of my apartment. Since the 3rd time they strove to correct the issue, I'm giving them 3 stars. They are polite here and feel the owner knows what he's doing. read more

My go-to place for getting keys made. Also, when I broke the lock on my briefcase, they were able to get it open and fix it without damaging the leather! I'll be back! read more

This is the best locksmith in the city. I was in a bind and they came in and saved the day. Extremely grateful as they went above and beyond their service expectations to assist me! read more

Needed some keys so I popped the F on into this store, cause its the closest to where I work. I was out in like five minutes son. They copied three keys for me and it cost less than eight dollars but more than seven dollars. and they were nice. and cool. ok. i dont even know why im writing this. but these are some good key masters. gozer. read more

Terrible, the man has no social skills, talking a load of technical bull, he has got to realize he is dealing with the public and not all his customers are locksmiths, everything was a hassle to him, overall a bad experience. An Old embittered ignorant man. read more

It is exceedingly rare these days to find a mom and pop business in midtown Manhattan (or anywhere in Manhattan). This is that. No corporate influence, and no aproned drones who know nothing about what they're selling (like in Home Depot). These guys have been in this neighborhood forever, and are still around because there is no one else that can come close to the quality of their product and their service. Every time I need something -- a key, a new lock, a safe, they have it or they know what will work as a substitute. When I've needed the locks replaced on my home, it happens the same day and they were master-keyed so that I could give temporary keys to guests and repairmen without compromising security -- nice touch! When I needed a bunch of super-weird doorknobs, they went out and found them for me -- no extra charge. Even the simple stuff -- like a new padlock for the gym locker or my suitcase is quick and easy. I wouldn't go anywhere else. read more

Very professional and courteous. Service was quick and price was right. Definitely nice to have near work!

I had keys made her $8 bucks each. When I took over my apartment 2 weeks later I found the keys did not work. I had to have keys made elsewhere in the meantime at just $4 each. When I went back for a refund I was told they would only offer a refund if I brought the keys back within a week. BUYER BEWARE! read more

Called to inquire about changing the locks for my business. The person on the phone didn't even let me ask, before calling me "sweetheart" and "baby" and telling me they "didn't do residential". Misogynist phone manners mean you lose my business immediately. read more

Went there to have key's cut. Quick and professional service.

The worst! Not only did they not make a copy, they ruined my original keys all while having a bad attitude! I went in last week to copy three keys before going out of town. I have a lot of keys so I started to take them off the key ring. I took one off before the guy barked at me to leave them on. I was thinking "ok dude, jeeze, calm down" but complied. After a minute, he had to ask again which one I wanted copied...which was why I was going to take them off. Anyway, that wasn't the problem. He took my original key and put it in the key copier side of the machine, ruining my key, and locking me out of my apartment. To top it off instead of saying he was sorry, he said it was my fault for taking the key off the ring. I understand mistakes happen, I make them all the time, but when I do I try not to blame someone else, especially if it's something in which I should be an expert.Thanks to this guy I had to sit outside my apartment (in the rain!) waiting for someone to come home and let me in (lucky there was another copy) but I'd let that go if he hadn't been a jerk. To be fair, he did offer to remake a new key for free if I came back, but I'd rather pay the $2 to not have to deal with them again read more

great place.. fast and friendly..would highly recommend this business