Bottom Line: I am awarding five (5) Stars to this Star-certified smog-check station. Manuel and Alex are technically competent and friendly professionals who are upfront and empathetic. I strongly recommend them, especially for older cars that may need caring, competent hands to pass the smog test.
Here is a "case study" of my experience with them:
1. I took my 1987 Honda to another highly-rated station on the Westside right after last Thanksgiving. The shop had been turned over to an incompetent technician with no communication skills!
2. My car was left idling for more than half an hour, while he worked on another vehicle.
3. He then spend more than half an hour struggling to complete my car's test, especially the engine timing.
4. He then gave up and declared that my car failed the test but could not specify the problem, as required by regulators. But, my car had just gone through a complete 30 Kmi, major service and had only failed smog check once in 34 years by another incompetent technician! Thus...
5. I took my car to "AA Smogs" on 12/19/19, after talking with Manuel the day before and agreeing on their advertised, discounted price. However...
6. After Manuel found out that another shop had failed my car, he advised me I would be better off to take it back to the same shop to get their "free retest," instead of paying him again. He even voluntarily ran an unofficial test free of charge and told me that my car is passing the ASM Emission test!
7. I reluctantly took my car back to the first shop on 12/20/19. The incompetent technician asked for another $30 because more than 10 days had passed since the failed test!
8. The car indeed passed all tests! Yet, he still refused to certify it because he found the PCV hose defective upon "visual inspection." I told him that he should have checked it first before performing any tests and that, as an engineer, I know that the hose was not brand new but was functional, as verified by the ECU and the passed tests that he just completed! As a result...
9. I called Manuel again, told him that I have no confidence in the incompetent technician, and asked him to complete the test on my car. He and his boss, Alex, graciously agreed to do it.
10. I took the car to "AA Smogs" on 12/21/19, a busy Saturday before the holidays! Alex and Manuel both thoroughly checked the car, agreed with me that the old PCV hose was just fine.
11. The car indeed passed all tests once again! Manuel then charged me for the previously agreed, total price, and electronically filed the smog-check certificate.
In short, I strongly recommend them both. I decided to write this review because I saw a few unfair, negative reviews here.
For example, a few people have complained about the $8.75 Certificate fee. I checked their prices posted online. They have clearly itemized the $8.75 fee and the additional $10 EVAP test charge for pre-1996 vehicles, such as mine. I gladly paid for both charges. After all, $8.75 goes to the CA DMV, not to their pocket, and the EVAP test takes special equipment to check for any fuel leak from the tank or lines. This test not only protects the environment; it also saves lives! Please be objective and fair in your reviews! read more