I can't say enough great things about Avondale Auto Repair, Nathan, Rick and their staff…read more As a first-time customer, I came in with what I thought was a simple issue--my 2017 Toyota RAV4 key fob suddenly stopped working. I'd replaced the battery before, so I tried that again... nothing. My (very mechanically inclined) husband tried too--still nothing. That kicked off the search for a replacement, and wow--what a frustrating experience. The dealership quoted me $600 to replace and program a new key. Automotive locksmiths were all over the place--$180, $250--and the whole process felt vague and transactional, like you couldn't get a straight answer without jumping through hoops. Then I found Avondale Auto Repair through the Costco Auto Program--and everything changed. Rick answered the phone, and within seconds I felt reassured. He was straightforward, knowledgeable, and refreshingly honest. Instead of trying to sell me something, he explained the pros and cons--how aftermarket keys often don't last, and how they source directly from the dealer but can usually save customers about $100. No pressure. Just real, helpful information. When I came in, that same feeling continued. The shop itself is clean, bright, and welcoming--nothing like the typical auto repair environment. Nathan (Rick's brother-in-law) was at the front desk and immediately made us feel comfortable. Friendly, genuine, and incredibly helpful. Before recommending anything, he opened up my key and inspected it to confirm it wasn't just a battery issue. That alone told me everything--I wasn't being upsold. They were actually trying to help. Then Rick came back from lunch and did the same thing again, just to double check. I paid a deposit and they said they'd call once they got the key from the dealership. It took a few days. Even though they were short-staffed they week of my FOB order, Nathan handled everything with professionalism and kindness. He called three different dealerships to track down my key (since it was out of stock everywhere), coordinated the order, and made the whole process seamless. When I came back to drop off my car, even the staff helping me park were warm and courteous--it's those small touches that really stand out. We used to have a go-to repair shop nearby, but after a change in ownership, it just hasn't been the same. Now, we've found our new place. Avondale Auto Repair didn't just fix a problem--they earned our trust. And that's everything. That's how you do it, Nathan and Rick!

The mechanics seemed experienced and handled my car with care. They diagnosed the issue correctly…read moreand fixed it effectively. I appreciated the clear communication throughout the process. The only inconvenience was the longer waiting time.

Great experience with Danny and crew. Happy to have my car back and appreciated them keeping in…read morecontact with me every step of the way. Thank you!

Left my car for a new transmission and still having issues and for 3months haven't resolved my…read moreissue.

Brought my 2008 BMW X3 back to life after months sitting unused AND for a fair price! Did not try…read moreto sell unnecessary repairs, they were knowledgeable, quickly diagnosed the issue and even cleaned my car for me! Kind, communicative and friendly! Best experience I have had with an auto shop! Was unsure about returning as it was under new management but it remained in the family and quality service still the same! I went over a decade ago and both times have been great experiences.

I can't say enough good things about these guys. The entire staff stayed past closing time just to…read morework on our car and get us back on the road - when we were practically stranded for the evening. Great service at a decent price. if we didn't live in another state we'd bring all my vehicles for these guys to service.

Kelly and I have been taking our cars here for close to 10 years. We have always received honest…read moreup front recommendations; Paul and team do not fish for unnecessary work. Always dependable and reasonably priced.

Paul and his team are great paul is always ready to help if I have a problem he gives me his advice…read more first even before bringing in the vehicle I will always bring in my car to him he is old school honest and with integrity thank you paul .Carlos traverse

ABM always takes good care of me. Saved me literally could have been a couple thousand dollars by…read moregoing the extra mile, and unconventional route to find what I needed. 5 stars always.

Very honest mechanic shop that does great work. Will not change parts unnecessarily and will…read moreexplain issues and recommendations. They do very good work. Highly recommended! They also do alignments now which is perfect!

Bill is an honest Mechanic that you can trust to do the right thing, fix your car right and not rip…read moreyou off! I made the mistake of using another mechanic when I couldn't get in touch with Bill and I was ripped off big time and the car still has problems - I will never use another mechanic again!

Update: Bill never got back in touch. Still driving around without reverse --- it is indeed…read moredoable, thanks Bill!

Came to L&L on a referral from a friend, and I can confidently say I'll never go anywhere else…read more From the moment I walked in, the staff was incredibly friendly, knowledgeable, and genuinely honest--something that truly matters when you're trusting someone with your vehicle. I've previously serviced my cars at Lexus and Cadillac, but I brought our new car to L&L for a pre-purchase inspection and was blown away by the experience. The level of care, transparency, and professionalism was unmatched. After this visit, there's no question--L&L has earned a lifelong customer.

Great local mechanic shop. I chose them from their reviews to look at a car I was going to…read morepurchase. Luis Jr gave me some materials that helped negotiate a good price. They were very accommodating when I was late due to a dead battery. They were definitely busy. If you're looking for a good local business this is the place!

Both women at the front desk were so kind and helpful! The estimator made things quick and simple…read moreas well. Best customer service I've ever received from an auto body shop. Thanks all.

Unless you like to be lied to and pay full price, for sub-par work and management, STAY AWAY from…read moreb&l. I gave them 6 MONTHS and 7 repairs to prove me wrong and they failed, EVERY time. The district "manger" told me "we stand by our work" and then proved they don't, again and again and again. Mechanics in this city are plentiful, honest ones are sadly, not. Buyer EXTREMELY BEWARE. Don't waste your time and $ on these clowns.