Great experience from beginning to end. Started with requesting information on Yelp which was…read moreresponded to quickly. Brought my car in a few days later (today) and they were able to get the parts and fix it within a few hours. Everything about the experience was as you'd hope. Thank you Xavier!

Made the trek to North Center to have my car serviced. This is my second time at this auto shop…read more Years ago, my husband was having issues with his transmission. They were good about letting him know his options. Fast forward to modern day, I was in need of rear brakes. I searched on Yelp for places with good reviews and used the project functionality. Transtastic came up on my radar again. Gary quoted me a fair price on Yelp for my rear brakes. My first day off of work, I called Javier to see if they could get me in. Upon arrival, the team quickly pulled my SUV into their garage. Javier did a quick inspection to determine if the dealership diagnostic was accurate. Javier recommended that I service both brakes and was thorough in educating me about why my front brakes also needed to be replaced. I left my vehicle with an estimation of 3 - 4 hours. It was completed in less than 3 hours. By the time, I was walking out the door, Javier was ordering my parts. I was satisfied with his communication and honesty in timeframe. Overall, I felt informed of what was going to take place with my vehicle. While I didn't plan on getting both brakes, I understood that the front ones were heavily rusted as so see with my own eye a few months back. This auto shop doesn't have much of a waiting area but plenty of shopping, eateries and even a library to bide your time nearby. The customer service here was superb and I am happy to use this place to replace my brakes. I easily saved 33% coming here versus the Mazda Dealership. Tip: bring cash or pay with debit to avoid 3% service charge.

I can't say enough great things about Avondale Auto Repair, Nathan, Rick and their staff…read more As a first-time customer, I came in with what I thought was a simple issue--my 2017 Toyota RAV4 key fob suddenly stopped working. I'd replaced the battery before, so I tried that again... nothing. My (very mechanically inclined) husband tried too--still nothing. That kicked off the search for a replacement, and wow--what a frustrating experience. The dealership quoted me $600 to replace and program a new key. Automotive locksmiths were all over the place--$180, $250--and the whole process felt vague and transactional, like you couldn't get a straight answer without jumping through hoops. Then I found Avondale Auto Repair through the Costco Auto Program--and everything changed. Rick answered the phone, and within seconds I felt reassured. He was straightforward, knowledgeable, and refreshingly honest. Instead of trying to sell me something, he explained the pros and cons--how aftermarket keys often don't last, and how they source directly from the dealer but can usually save customers about $100. No pressure. Just real, helpful information. When I came in, that same feeling continued. The shop itself is clean, bright, and welcoming--nothing like the typical auto repair environment. Nathan (Rick's brother-in-law) was at the front desk and immediately made us feel comfortable. Friendly, genuine, and incredibly helpful. Before recommending anything, he opened up my key and inspected it to confirm it wasn't just a battery issue. That alone told me everything--I wasn't being upsold. They were actually trying to help. Then Rick came back from lunch and did the same thing again, just to double check. I paid a deposit and they said they'd call once they got the key from the dealership. It took a few days. Even though they were short-staffed they week of my FOB order, Nathan handled everything with professionalism and kindness. He called three different dealerships to track down my key (since it was out of stock everywhere), coordinated the order, and made the whole process seamless. When I came back to drop off my car, even the staff helping me park were warm and courteous--it's those small touches that really stand out. We used to have a go-to repair shop nearby, but after a change in ownership, it just hasn't been the same. Now, we've found our new place. Avondale Auto Repair didn't just fix a problem--they earned our trust. And that's everything. That's how you do it, Nathan and Rick!

The mechanics seemed experienced and handled my car with care. They diagnosed the issue correctly…read moreand fixed it effectively. I appreciated the clear communication throughout the process. The only inconvenience was the longer waiting time.

Great experience with Danny and crew. Happy to have my car back and appreciated them keeping in…read morecontact with me every step of the way. Thank you!

Left my car for a new transmission and still having issues and for 3months haven't resolved my…read moreissue.

Brought my 2008 BMW X3 back to life after months sitting unused AND for a fair price! Did not try…read moreto sell unnecessary repairs, they were knowledgeable, quickly diagnosed the issue and even cleaned my car for me! Kind, communicative and friendly! Best experience I have had with an auto shop! Was unsure about returning as it was under new management but it remained in the family and quality service still the same! I went over a decade ago and both times have been great experiences.

I can't say enough good things about these guys. The entire staff stayed past closing time just to…read morework on our car and get us back on the road - when we were practically stranded for the evening. Great service at a decent price. if we didn't live in another state we'd bring all my vehicles for these guys to service.

Kelly and I have been taking our cars here for close to 10 years. We have always received honest…read moreup front recommendations; Paul and team do not fish for unnecessary work. Always dependable and reasonably priced.

Paul and his team are great paul is always ready to help if I have a problem he gives me his advice…read more first even before bringing in the vehicle I will always bring in my car to him he is old school honest and with integrity thank you paul .Carlos traverse

ABM always takes good care of me. Saved me literally could have been a couple thousand dollars by…read moregoing the extra mile, and unconventional route to find what I needed. 5 stars always.

Very honest mechanic shop that does great work. Will not change parts unnecessarily and will…read moreexplain issues and recommendations. They do very good work. Highly recommended! They also do alignments now which is perfect!

Bill is an honest Mechanic that you can trust to do the right thing, fix your car right and not rip…read moreyou off! I made the mistake of using another mechanic when I couldn't get in touch with Bill and I was ripped off big time and the car still has problems - I will never use another mechanic again!

Update: Bill never got back in touch. Still driving around without reverse --- it is indeed…read moredoable, thanks Bill!

Quick and thorough service especially in emergencies. Repairs are quick and customer service is…read moregreat.

Came to L&L on a referral from a friend, and I can confidently say I'll never go anywhere else…read more From the moment I walked in, the staff was incredibly friendly, knowledgeable, and genuinely honest--something that truly matters when you're trusting someone with your vehicle. I've previously serviced my cars at Lexus and Cadillac, but I brought our new car to L&L for a pre-purchase inspection and was blown away by the experience. The level of care, transparency, and professionalism was unmatched. After this visit, there's no question--L&L has earned a lifelong customer.

Both women at the front desk were so kind and helpful! The estimator made things quick and simple…read moreas well. Best customer service I've ever received from an auto body shop. Thanks all.

totally unprofessional. Called me to say parts were delivered for a repair job. Drop the car off…read morethen call in an hour later saying the parts incomplete. So I picked up the car and noticed damage in the area. Where the work was done. insisted that I file a separate insurance claim. Long story short, our insurance company, objected, and raised rates because of the extra claim .

My experience at New Star was/is one B I G headache that I hope to never have again. If I was not…read moreso young and spry the stress that New Star has caused me, may have contributed to the onset of a heart attack. Not only did I over pay to have my transmission replaced, but it took 3 times in and out of the shop over 2 months to get the transmission THEY put in to seemingly work properly. They did give me a 30 day warranty, but when the trans stopped working all together, within that time, they gave me a hard time about fixing their work. Now it is 3 months later and the transmission they put in is having the same problems it was when they "fixed it". I brought it to a new shop, who I highly recommend, that says the trans New Star put in may not be the right trans for my car and not only did they over charge me for the horrible work they did, they did not correctly fix the problem. This place is full of manipulators who take no accountability for the poor quality of service, parts, and customers time and money they waste. So in other words, Don't go here if you want your car to work properly and leave with your sanity and wallet fully intact. The ONLY way I will return is to get my money back. UPDATE: They did agree to fix my car after my lawyer contacted them continuously for 2 months. Works o.k. now but I doubt they were the ones that fixed it since it was driven 80+ miles in the 1.5 days they had it; probably taking it somewhere else to get it working properly since they obviously don't know what they're doing.

I was extremely pleased with the service at New Star Transmission. They gave me the best quote…read morecompared to shops around the area. They also gave the best service. Eddie was very polite and clear when explaining to me my options and what repairs would be done. My truck was in the shop for about 5 days. Upon pickup, there were no hidden fees and Eddie informed me of other repairs my truck might need without the pressure of having to do it then and there. Great customer service and my truck has been running smooth. Thank you New Star!