Fantastic service from Eduardo at Septico! He did an excellent job cleaning and maintaining my…read moreseptic system, but what really set him apart was how much time he spent explaining everything to me. After living in my house for 5 years, I learned more about my septic system from Eduardo in 2 hours than I had the entire time. He was professional, responsive, honest, and gave me a price upfront that's exactly what I paid--no surprises or funny business. He gave me genuine advice on how to keep my system healthy and running strong. A true professional and a genuine businessman. I'll absolutely use him again and highly recommend Septico!

Very nice and very knowledgeable. This was the first time having my septic tank pumped always have…read morebeen on sewer. Eduardo was easy to work with and will be the person I hire the next time I need my septic tank pumped. Thank you and see you next time. Overall cost was comparable to other, first time going through Yelp projects as well and was smooth!

Things started out great! Fast response time. They were able to come the next day to pump me out…read more Showed up in the window provided. Upon arrival he told me that he would pump both tanks out. We had a misunderstanding on what I was paying for, but was resolved. Understand that if youre septic has 2 chambers, effluent side and scrum side, this will most likely be more than the standard rate. That was my misunderstanding. I didn't read my septic details well and was off on the amount of sewage that needed to be pumped. SSB got me pumped out and clean. Thanks SSB!. These guys really care about a getting a good review and it shows. Tidy, clean, and nice folks!!!!

Waking up to water backing up into the shower and coming out of the toilet is every homeowner's…read morenightmare, and that's exactly how our day started. With the septic system completely backed up, we couldn't even run the dishwasher. To make matters worse, it was during a snowstorm and on a weekend. We called that morning, hoping someone might be able to help, and this company absolutely delivered. By 1 PM they already had a crew at our house servicing the septic tank. Considering the conditions and that it was an emergency weekend call, the price was incredibly reasonable. The two technicians who came out were fantastic. They were professional, efficient, and clearly knew exactly what they were doing. They handled a stressful situation with calm confidence and had everything working again much faster than we expected. A special thank you as well to the owner, Mario, who made sure we were taken care of even though it happened to be his birthday. That level of dedication to customers really says a lot about a company. If you ever need septic service, I would highly recommend them without hesitation. They've officially earned a permanent spot on my emergency homeowner contact list.

My first pump with Sterling! Russell came out today and gave me beyond stellar service. I know…read morenothing about my septic and because of that I don't feel secure about it. But!!!!!! Russell not only pumped my tank, I mentioned I had root issues- he said I got you. He educated me, showed me how to do a drain field test myself and answered a bunch of pending questions that I've always had. Russell is professional, kind, fast, transparent and so easy to work with. I truly feel like Sterling should be every septic owners go to. They haven't failed me once and I am a picky customer. If I'm paying, I do expect good service but Sterlings service is STELLAR! 5 stars all day long.

Can't say enough good things about these folks, particularly when it comes to customer service. Had…read morewhat I thought was a pump issue, discovered at 3:00 PM on a Friday. Initially, Sterling told me that there would be no one available until Monday morning, but offered me info on another company if I wanted to check with them instead. But then, within the hour, they figured out a way to get the last of their guys who was still out in the field over to my place for a diagnosis. Guy was here in under an hour. What's more, to make sure everything was well and truly addressed, the boss himself stopped by on his way to a birthday party to offer a little oversight, hands-on assistance, and some on-the-job staff training. Sterling ended up pumping my tanks, which was fine, but there was no charge for the extra service call, which was even better, and everything was resolved by 6:00 PM. These folks could have easily said, sorry, can't do anything until Monday, and I would have understood. Instead, they went the extra mile for a good customer - and now they've ensured that they'll keep that customer for many years to come. That's the way to do business and I thought you Yelpers would want to know.

Showed up 3 hours late. No call or text until after we called 2x to verify arrival. We did get a…read morediscount of 50.00 and that's why they are getting 2 stars vs 1. THe guy who showed up was stumbling everywhere, spitting all over, then proceeded to tell me "how can you afford to live here? You must be rich. King county is expensive. Then tell me all about how homeless people dont try". I dont want to hear your ignorant comments. Can we actually discuss my septic tank instead? It's only worth going with them if you have over 1200 gallons to pump otherwise do your research with other companies. You lost 2 potential residential customers for the future. We will not be hiring them again.

Called FlowHawks to have my residential tank pumped. It had been 10 years on this tank, so it was…read morevery full. My technician was named "May" and was more than happy to chew through this harder-than-usual job. FlowHawks service was flawless, both in terms of being available on weekends, having confirmations via text message, texting a photo of my technician prior to the visit, and "May" who had a great can-do attitude. FlowHawks got the job done where another company did not. Solid 5-star company!

I recently had a problem that I attempted to correct myself and ended up needing help. My toilet…read morehad a leak because the wax ring was old and falling apart. So naturally, I did some research and ended up contacting Zoom Drain. They wrote me back immediately and were able to send out Jeremy Linson to come out and give me a quote, it was a little spendy, but worth it due to his technical proficiency, expedience, and willingness to spread some knowledge, plus I got hooked up with a minor discount! A big shout out and thank you to Zoom Drain and your tech Jeremy, if I have issues in the future you guys will be my first contact! Thanks You

Did not get the job done, left my side yard with inches of muck and mud and my garage door was…read morecovered in mud. When I brought it up, I was basically called a liar and that the crew left the work area in great shape. Took me hours to clean up their "great shape". Would not recommend.

I had a question related to a septic system on our property. Jamie answered my call, asked a few…read morequestions, and gave me a recommendation. I was impressed with his knowledge, understanding, and willingness to help. In the end, the problem didn't require him, or any septic company to come out for service since and he generously helped me over the phone. Jamie is a person you can trust; unlike other companies that will charge you and ask questions later, he helped me out like a friend expecting nothing in return. The least I could do is leave a positive review to let others know that, from my interaction with him, Jamie's honesty is only surpassed by his deep expertise. If you have a septic-related issue, it would be wise to at least give Jamie a chance to help.

Jamie is a professional. He is prompt, does a wonderful job, and knows exactly what he's doing. I…read morewould definitely recommend him.

I highly recommend Anthony and the team of Septic Response for their care and timeliness…read more We had the Septic alarm going off on a weekend. I found them on help and contacted them. Anthony called back shortly and gave me some recommended next steps. He kept me in the loop to assure me of what to expect. His crew came by in a couple of days to find an issue with the pump. They replaced it promptly. We also had them flush the drain field piping. Subsequently, we had a circuit breaker issue. They gave me a reference to an electrician, and we got that fixed shortly. The key thing that stood out throughout my experience is the care Anthony showed toward the problem. I valued that care the most. That was A+.

Septic Response saved the day when water was geysering in our yard this February. Our old company…read more(who we were under a maintenance contract with!) completely missed a clogged filter just a month before. Septic Response came out fast, fixed it right, and took the time to explain everything--something the other company never did. And not to mention great pricing, Super professional, honest, and helpful. We've officially switched our business to them. Highly recommend!

We recently had our septic alarm go off and called Economy Septic after being frustrated with the…read morecompany we had used for years, AAdvanced Septic. I'm extremely glad we did. Mike came out and quickly determined that the problem was with the plastic zip ties securing our septic floats. He replaced the plastic ties with metal ones so we shouldn't have the same problem again. What impressed me most was how Mike handled the entire situation. He has over 20 years of experience, was extremely knowledgeable, professional and straightforward, and took the time to explain what was happening rather than trying to turn a relatively simple problem into an expensive service call. And then came the biggest surprise: Economy Septic charged us nothing for the visit or the repair. That kind of service is increasingly difficult to find. They could easily have charged us a service-call fee, and we would have expected to pay it. Instead, Mike simply identified the problem, fixed it properly and took care of us. Economy Septic is a family-run business, and our experience reflected exactly what you hope to get from a local company--knowledge, experience, professionalism, fairness and integrity. After this experience, Economy Septic will be the company we call for our septic needs going forward. I would highly recommend Mike and Economy Septic to anyone looking for a knowledgeable and trustworthy septic company.

Mike is the best at septic repairs. Very competitively priced. Super quick too! He had a new pump…read morein within couple hours. Great people! Recommend highly.

I panic called McNel's after the alarm went off on my septic system. The office gal was super…read morefriendly and reassuring. To my relief, she quickly looked up our as-builts and got us scheduled for the very next day. The following afternoon, a wonderful gentleman by the name of Randy came out to see us, right on time. I can't say enough about how much of a breath of fresh air Randy was! He was extremely polite, beyond cordial, gracious, helpful, and friendly. He took the time to carefully explain everything to us and patiently answered all our questions. He even helped us find an elusive septic cover that we weren't able to locate. He gave us great advice about how we could protect our system to avoid any possible future issues and problems. It was very obvious that Randy was a family man with excellent work ethics, and who took great pride in his work. Randy pumped out our system, including a section that the previous "other" company hadn't bother to pump out. If I had one word to describe Randy, it woud be "AWESOME"! I am so glad we hired McNel's to service our system. I feel very comfortable and reassured that we are in good hands with them. They will be out again in a few days to replace our failing pump. Thanks Randy for all your help! You're awesome!!

I cannot thank Shawn and his company enough. They were so responsive in a time when we had no time…read moreto spare and we didn't even know we needed his service until the 11th hour. Wow. I'm reflecting now from the safety of many miles. It was a memorable day speaking from a sensory level. Regardless of the gut wrenching details, Shawn came out to our house and helped us button up some details that we didn't know about. They are a reliable group with integrity and I cannot speak to the amount charged. We paid without looking at the invoice and regardless would have trusted them with all the details. This will go down in the win column and we absolutely recommend them.

Our septic system backed up into our house last night after doing a load of laundry. Not a fun…read moreexperience, but I had pushed it too far, knowing the tank needed pumping a few years ago. My husband called them after hours and they got back to him first thing in the morning. We had an appointment this evening, which was far sooner than I expected. Michael and Dallas showed up already beat from a long day, but were friendly and very respectful of our property. While they took care of pumping out the tank, cleaning the filter and clearing the baffle, they took the time to explain to me what they were doing, why they were doing it, and showed me how to care for the system between regular service. They put up with me standing out there asking questions and were as gracious as they could be. They're also both incredibly hard workers who manage their time perfectly. 1000% I will be calling them for my regular service and recommending them to my friends and family. Not only were they timely, their prices do not break the bank.

I contacted hemleys during October 27th for a full septic tank that appeared to be failing. On Oct…read more27th they came out replaced a burned out pump and stated there was drawdown issues on our lateral lines. The 29th they came out again to try and diagnose/fix the issue. Eventually while we were at work they left, I got no phone call or communication and the massive hole in our yard filled back in destroying the landscape. I eventually reached someone by phone requesting an update, thinking our septic was resolved. One of the tehcs told us our DRAINFIELD has failed and they tried a temporary fix, but until it can be rectified pooling will occur in the yard if too much water used in the home. I was told on the phone by the tech that unfortunately this could be close to a 30k fix and it was left at that, with no guidance on what to do or where to go. I paid my bills right away to hemleys that week for the work they did complete. This process ended up taking Nov until February to rectify due to the misdiagnosis from hemleys. I had to pay $5000 to a drainfield designer pay numerous fees to the County for inspection which all took time. Meanwhile we had pooling in our yard and could not fully use our water and appliances in a house hold of 4. A massive 8ft by 8ft deep hole was in the center of our backyard all this time from testing by designer and county. Eventually, I found a very reputable septic company to complete the design work from the designer. Within hrs of the septic company starting the job and doing some basic diligence they discovered 2 of the 4 lines had valves closed/broken and that was all that needed to be replaced. Fortunately, this company was honest and came forward with the information. However, hemleys cost my family nearly 8k in unnecessary work hiring a designer, other fees all due to this misdiagnosed failing drain field. On April 22, 2026 I respectfully asked for a manager or owner of Hemleys to discuss this issue. I was told to provide the documents from the last company and they reviewed county records. I supplied this within minutes. I then never received a single phone call or update as I called daily until 4/30/26. I was consistently told the owner and or manager are not available on several days. And then the manager after 2 days of that stated the owner has not reviewed this yet. This was an extreme inconvenience to our household and costly due to the negligence that made for several months of an inoperable septic tank when this issue could have been resolved in a few hours like our newly hired company completed. At this time we have been blown off by this company we had used and recommended for years. Based on the data and information we have we will continue escalating this in the necessary manner legally as we have the emails sent to our designer from Hemleys supporting them diagnosing failing drain field, that in fact was no where near failing.