A gem, so happy to have discovered Elizabeth. I don't think Stanley (our aged Cockatiel) even knew…read morewe were gone! Came home to a calm, happy, healthy bird. We were kept updated with photos, and texts. Absolutely 5 stars!

Prudence & Heart (Elizabeth) is absolutely amazing! We have been customers for 10 plus years…read more Elizabeth offers the perfect combination of professionalism and compassionate, knowledgeable care for our beloved pets. Scheduling is easy, as Elizabeth is a great communicator. Elizabeth also sends pictures of your pets while you are gone to reassure you that all is fine. If any questions arise, she contacts you immediately. She exceeds our expectations every time we use her service! Prudence & Heart has enabled our family to take many, many trips throughout the years without worry or concern. She is like family. You will not find a better pet sitting service in the Madison Area!

Excellent dog walking service! Scott and Mike are amazing!…read moreTrue dog lovers who take pride in their work

Scott Takes great care of my Australian Shepherd. My dog knows Scott's name and gets excited just…read moreknowing he will Be boarded whenever we are leaving on a trip

Our dogs [Finn & Bear - big Yellow Labs] love the Dog Den. Their approach to training and working…read morewith our dogs is top of the line. We first encountered them when we took Finn [6 yo] to a class for Reactive Dogs. We chose this class because our Labs are over the top crazy friendly when meeting people. We met Deb Crawley. Deb applies the Dog Den principles to everything she does - Calm, Non-reactive, rational, and sensible with lots of love. We applied what we learned in class to both dogs and walking them is now so enjoyable. We recently did a one-on-one session with Deb at our home because we wanted to work on some calming behaviors when someone entered our home. We met with Deb in early November and have been applying her methods and advice for the past 6 weeks -- and are seeing great results!! The boys are still crazy Labs but they now 'pause' and consider what we are asking of them when we have someone else in the home. Thank you Deb Crawley. We're going to keep working on this!! Bernadette, John, Finn & Bear

My dogs absolutely LOVE The Dog Den! Keira, my Pomsky, has been going there since we got her five…read moreyears ago, and is still excited to go every day while my husband and I work. All of the employees know all of the dogs by name and sight, and their pick up process is super efficient, even during COVID. My newest dog, Liam, is a rescue from a hoarding situation, and is pretty skittish with new people, so we were nervous about him going to daycare. Dog Den sent us report cards, videos, and photos of him almost EVERY day for his first two weeks to tell us how he was getting along, which we really appreciated. Not only do they often send adorable report cards on our pups, but they also take photos of every dog they have in festive accessories for each holiday, and post them on their Facebook page (I look forward to scrolling through them every holiday and have attached some photos Dog Den took to this review). Dog Den also offers great puppy training classes that we took Keira to and will soon be taking Liam too. They also have had a couple of employees watch Keira when my husband and I were out of town at a reasonable price when we couldn't find a sitter. Even when my husband and I bought a house in 2020 and Dog Den is no longer conveniently on our way to work, we continue to bring our dogs there because they have been so wonderful since we started going there five years ago. I strongly recommend Dog Den over any other doggy daycare in Madison!

I have two dogs that were not behaving, not listening to my commands, going potty everywhere. I…read moreread through other dog training reviews and found this one was best not only price wise but experience too. My dogs are listening more, and not being loud in their kennels like before. I definitely would recommend this company for training ur dog.

We had Dennis from The Family Dog help us get acquainted with our new puppy and give us helpful…read moretips on puppy training. From the first time we had Dennis come over our pup immediately took to him- he's a dog whisperer! We are forever grateful for him giving us the confidence & training in helping us get to our desired behavioral outcomes & making sure we have the necessary tools & tips moving forward. Definitely recommend The Family Dog!

My 13 year old terrier mix Charlie and I had a great experience with Max! Really appreciate their…read moregentle approach, means a lot to know my pup is in good hands.

I made a grooming appointment a couple of weeks ago for noon on a Sunday. In the past week I have…read moregotten two notices from Square Up (the app they use for scheduling) changing the time to 11:00, then later to 11:45 - and zero communication from the groomer. It's weird. As a side note, they're located 40+ miles from my home, even though they came up when I typed in my ZIP code. I live in a medium-sized city, not rural at all.

Best place I've found for dog nail trimming! They have affordable pricing. They were very quick and…read moreeasy. The owner and the staff are super friendly. I also love that my dog actually looked like he got a nail trim afterward. Most places are so afraid to trim the nails short and half the time they look the same when he comes back out. They did a fantastic job here! I will definitely be back!

Great dog daycare, highly recommended! More affordable than many other options in the area, with…read moregreat facilities and individualized care for your dog. They have play groups appropriate for your dog's activity level and plenty of space. My dog is always thrilled to be dropped off at Unleashed; he can be nervous when we leave him, but this is not the case here! He always comes home tired and happy after lots of play with his buddies.

This place is amazing. The owner and staff are wonderful and you can tell they love being around…read moredogs. While it is not easy for me to leave my two dogs, I know they are being taken care of very well. They provide great updates as well as offer many services to make sure our dogs are happy. The facilities are super clean and i appreciate all the times they have taken care of our dogs.

The Emerald Paw Pet Resort took excellent care of my 4 month old puppy during her stay there. The…read morefacility is super clean. The staff is friendly and professional. She was thrilled to have play time with the other dogs there. I was very confident she would be safe and well cared for! We'll definitely be back!

My review is ONLY for communication. I've called twice over a 3 day period, both times I left clear…read morevoicemails and left my phone number. I haven't received a call back. Their vm says they will return your call same day or if you call outside of normal business hours they will call back the following day. Tomorrow will be day 4 with no response.

I have been taking my puppy (almost 1) to Prairie Pawz to daycare for months and we have boarded…read morehim here once as well. The staff is incredibly friendly, thoughtful, and attentive. For daycare, my puppy and I are welcomed with a big smile and a big hello to us both. When he is picked up, the staff tells us who he played with and how he did. They even are helping us train him to get comfortable in a kennel. During his boarding stay the staff went above and beyond to say the least. They gave him extra love when he would get nervous- they even put him in a thunder jacket to calm his worries. Amazing. We are so thankful. They took Christmas photos of him after a complementary bath which were adorable! They communicated so well (and fast) so that we were at ease being far away. I recommend Prairie Pawz to everyone and will continue to do so! Thanks Prairie Pawz for taking such good care of my baby!

I took my two dogs here for a half-day of daycare so they could get acclimated before I leave them…read moreon an extended stay with boarding. My dogs seemed to really enjoy themselves and have been sleeping since we got home! The owner and staff are extremely friendly, understanding, and treat customers with the small town courtesy you would expect! The online registration process was the most smooth process I have ever used for boarding and being able to book daycare/boarding online is insanely simple and convenient. I am so grateful to have such an amazing facility so close and will be utilizing Bones & Belly Rubs a lot in the future

It is so wonderful that we know our dog is in the best of care when she stays with the folks at…read moreBones and Belly Rubs. Great facility and staff that gives your dog the love and attention that only true dog people can! They went the extra mile to welcome in our dog "Merci". I think she feels that it is going on a social dog Vacation when she stays with them. So thankful to have this business close to home. Matt A.

Our dog was attending Ruffin it for about a month, 3x a week. He passed his trial days and it…read moreseemed like everything was going well at the start. The last few times we took him to be dropped off he would stop in the doorway and not want to go inside, note that he has always LOVED daycare at his previous daycares. In the past he would try to sprint into the door to get inside, definitely not be hesitant. I can't say if something changed in how he was being treated, but it was a bad sign, and made us hesitant to consider taking him to Ruffin it since we couldn't be sure what was happening during the day off camera. We were told that Thursdays were ideally for tiny dogs and dogs that didn't want to play, which we could see on the cameras wasn't accurate. There were plenty of dogs much larger than our dog in the small dog room, and lots of dogs playing even when our dog was sleeping on the bench. But we were told that our dog was too high energy to come on Thursdays, so we agreed to try him out in one of the bigger dog rooms only on Thursdays. He did a trial day and it sounded like it went well. When we took him the next Monday they sent him to the big dog room again which was a surprise to us since we had thought he was only doing Thursdays in the big dog room, but we were trusting their judgement of where he was the best fit. When we went to pick him up, we were told that he has been in an isolation room since 9 am and had failed his trial days and thus wasn't allowed back. Since he had passed his trial days in the small dog room, our understanding was that he was just going through trial days in the big dog room to see how he interacted with bigger dogs for Thursday play. There was no communication from the staff that if he didn't play well with the big dogs he couldn't come back any day of the week, or that there had been any issues reported at all in the small dog room. The staff didn't call us to let us know that he had been put in isolation at 9 am, so he had to sit in the room for 8 hours until we came to get him. They claimed an email was sent which was never received, but even if there was, a phone call should be mandatory when locking a dog up so the parents are aware. All our communication with Ruffin it had been done via phone (texts and calls) up until this point, so only sending an email makes no sense. It felt as if they were trying to hide the fact that they locked him up. If we had known we would've left work to come pick him up sooner. Instead he had to sit in the room all day, and while they told us he was given bathroom breaks it didn't seem as if that was true given how much he peed as soon as he got out (he normally pees every 2 hours so there's very little urine each potty break. He peed for a solid 2 minutes straight after this day as soon as he got outside). It's totally fine if a dog isn't a good fit for a daycare, and we would have accepted that answer if it had been conveyed to us, especially considering our own hesitations. But instead, there was no communication leading up to this incident that there were any issues with our dog at all besides his high energy on Thursdays, and there was no communication day of to let us know that anything had happened. Instead our dog sat in a room by himself for 8 hours and we were charged a for full day of daycare that did not happen.

Very unprofessional and overpriced. Don't waste your time here. Even if you manage to get a…read morereservation, they will make up an illness your dog has as a reason to deny service.