Dog Face Training is great! We're on our second class with our pup, and it's been helpful for us…read moreand for him. They use positive reinforcement only, which is what I was looking for when I looked around. They have lots of locations around Madison and plenty of times. Jada has been our instructor, and we love her (as does our puppy!). Class sizes are small -- there were 6 or 7 in our last class and only 4 in our current class. They also have extra opportunities for socialization. We love them!

After writing a review, the owner reached out to me to ask me more about my concerns. She emailed…read moreback and forth with me several times and was very professional, helpful, and resourceful. She let me know what steps the company was willing to take to ensure that my concerns were addressed and I felt a lot more comfortable and secure to give this company another try. Since having this open dialogue and discussion, our class has been very smoothly run and positive with many chances to ask questions and get feedback. I appreciate that they took the time to address my concerns and talk openly with me about things, that is really what makes all the difference!! It has been amazing since!!

Excellent dog walking service! Scott and Mike are amazing!…read moreTrue dog lovers who take pride in their work

Scott Takes great care of my Australian Shepherd. My dog knows Scott's name and gets excited just…read moreknowing he will Be boarded whenever we are leaving on a trip

Brenna was just incredible helping us with our rescue, June. We've had her for a couple years and…read moreshe was always super leash reactive, barking at just about every dog, bike, and skateboard that she saw. After 3 sessions at SMS, June is able to walk with us with no problem. I genuinely wouldn't believe it if you told me she would improve this much a month ago. I can't recommend SMS and Brenna specifically enough!

Fantastic experience. We have a highly, highly energetic 2 year old Wheaton Terrier (Tilly!)…read more During our consultation, Greg took the time to understand our specific goals we had for Tilly's training. He walked thru the training technique and schedule, being sure to answer any questions or concerns we had. We scheduled three, full day trainings - spread over 3 weeks so that we would have practice time in between each lesson. We would drop Tilly off in the AM, pick her up in the afternoon. When we arrived back at the facility, my husband and I had an hour with the trainer and Tilly to walk through what they went over in the day. We also got a "Report Card" after each lesson that highlighted how it went. Super helpful. Brenna trained Tilly on the 1st and 3rd day and Jada trained Tilly on the 2nd day. Each were fantastic and couldn't have been more helpful and knowledgeable. They walked through the training collar process, commands and walking habits. They helped Tilly go from pulling on her harness to complete loose leash walking, how to get into her "Place", how to heal, and how to stay focused while around other distractions (dogs, cars, people, etc). Facilities were clean, well managed. Highly recommend Sit Means Sit, Brenna, Jada and Greg!

I worked with Cortney from Focused Dog Training about a year ago. I had just adopted my 4 year old…read moredog. She was/is wonderful! I say was and is because even after our sessions ended last year, she's still available for questions! Every now and then my dog will do something new and I don't know how to handle it. I just text Cortney and she's always quick with advice and ideas. During our training, Cortney came to my house and provided everything I needed like a mat, collars, leashes, etc. She walked me through training techniques and practiced with me at each session. I always left our sessions with homework to practice and continually reinforce the training. She took us (my dog and me) on walks and taught me how to use a leash correctly and appropriate commands and behaviors. The best testament to Cortney's skill is how EXCITED my dog is to see her. Whenever Cortney's around my dog is on her best behavior and can't wait to hang out with Cortney! Highly recommend Focused Dog Training!

We sent our two dogs to Jayson for a week of bootcamp. Best money ever spent on them! My favorite…read morepart is now being able to walk with our two dogs without them pulling us for a "run" on our walk! They walk right next to us with no pulling or reacting to other dogs or distractions! The "place" command is wonderful! Highly recommend Jayson for dog training!

I am very disappointed in them. I have been going for a couple of years. Never missed an…read moreappointment. Was happy with the work. However, I was convinced my appt was at 2:30 and no amount of messages or reminders would have changed that. So, of course I missed my appointment, first time, and they charged me. I would have understood if it was maybe my second.

Extremely poor experience with Tabby and Jacks new location in Verona!…read more Took our Samoyed in for a grooming, getting brushed out, nails clipped, and coat cleaned up. They called and said that there was some matting under the belly and in the rear end. Gave them the "go ahead" to trim up those two areas a little more. Two hours later they called and said that he was ready for pickup. Asked us to take care of payment while they go get him and bring him out to us. When he was brought out he had been completely cut off of all his coat, except for the tip of his tail, front of his head, and paws. He was trimmed up to look like a poodle! And the bill was $40 higher then what was quoted because of a "matting fee" added to the bill. The young gal who did the job apparently had absolutely no experience in double coat dogs Would not recommend them to anyone I know.

$180 for 1 class. First class was cancelled by this organization, Instructor was ill…read more Understandable. We requested to delay class 2, our pup was not ready and thought it best for him and the rest of class. Requested to reschedule for a later class and was told it would be at full price. No credit for any of the money to apply to future classes. Expensive and disappointing. They ask for flexibility to meet their needs, but not flexible in return. Spoke with them about this. No change. Please make sure you can live with this when considering your needs. If your pup is ill, behind, or life interupts, it will be at your expense, literally.

Dog's Best Friend Training is a life saver! It was about 10 or 11 years ago that I brought one of…read moremy Jack Russell Terriers, Karrera, to Dog's Best Friend Training. Specifically, to the Reliable Recall Class. This is because, Karrera, would completely blow you off when you called her to come. I can not tell you how many times she ran across the farmer's field whether it was corn or soybeans. This was after excavating her way out of the fenced in yard. I finally said to my other half. We need HELP! I contacted Dog's Best Friend and worked with Chelse in the Reliable Recall Class 1. Karrera did well with this class however, we felt that we should enroll her in the class, again, so we did. She was successful after the second time around and then, the Reliable Recall Class 2 came along. So, we enrolled her in that class. She did well. Fast forward several years later. I took Karrera hunting in our backyard in the month of August so, the corn was tall. She got to the point in hunting that she got frustrated and took off into the corn field. I thought to myself, I am never going to see her again! And at that moment I remembered to whistle 3 times. Well, guess who showed up at the front door? YES! KARRERA! Now fast forward, again, Karrera is going to be 13 years old on November 1, 2025. I took her hunting in Indiana. I had on me a treat pouch with cooked Lamb (this is something that our dogs only get when we are at shows or hunting). I called her, she came, I treated! She got to her first sett (hole in the ground) and I took her off her leash. When I wanted her to come to me, I would whistle 3 times, she came, I treated. She was off leash running smelling and being a dog. Yes, I was still nervous about her being off leash but, this Reliable Recall Class is worth it's weight in Gold! If there is any class that I would recommend to any one it will be this one! Thank you, Dog's Best Friend and Chelse for helping me and Karrera. With that said, I am also a breeder of Jack Russell Terriers and I start doing a whistle recall as soon as when the puppies are 3-4 weeks old. This way they go home with a basic recall at 10 weeks. People are really impressed when they come pick up their puppy and they are already coming to them on a basic whistle.

The staff has very pleasant and professional. My dogs love…read moretheir dog walker, Kyle. My labradoodle is very reactive toward men, but he took to Kyle right away and is always happy to see him. My sheepdog is very hyper, so Kyle makes sure she is calm before the walk. I highly recommend OutUGo!

I have been a regular with Out-U-Go for a few years with two different cats and they have always…read morebeen reliable, friendly, and caring. The updates with a photos at each visit are appreciated so I know exactly when they were there and how it went. My cats (both from shelters) can be a bit challenging, and they were fed, freshly watered, given treats, litter cleaned, played with and affectionately petted. They've been able to adapt to new instructions about kitty care between visits. They worked with me a few times about my keys - home security is important! The payment software doesn't allow for tips so I'm not sure what the dog owners are doing or what's expected? Overall, the updates come from people who love what they do, reassurance when I'm away and miss my kitty!

So... I ignored the negative reviews about being ignored when reaching out to this place, and…read morereached out anyway. There was no response to my email. I reached out again after a week. Still no response. I understand it's the holiday season, but customer service 101 is to respond to email and phone calls. I definitely feel like I dodged a bullet using someone who doesn't even have the courtesy to reply to TWO emails.

We called to sign up for training that started at $2300. We were super excited to get registered…read moreearly. They did not bother to return our call, despite leaving clear return contact information. We are very disappointed and are looking elsewhere. Thank you.

I adore this store and the women in who work here. They are incredibly smart and professional as…read morecan be. They have incredible products that I really appreciate especially in a pet store. My cat is a lot healthier because of the help they've given me. The atmosphere is always positive and friendly. I'm so appreciative that they are in this neighborhood.

Excellent little shop. Very inviting and welcoming. For being such a small shop, it is one of the…read morebetter pet stores in Madison! From food to treats and toys it has everything you need for your fur baby :-) Every time I go, I wish I had brought my dog, so she could pick out her own toys! The prices are a tad on the high side, but offers a great selection and there is plenty for almost any price point. Parking is primarily street parking. There are a couple of small parking lots near by, but expect street parking.

I expected my 7 month old pup to avoid the muddy area at the dog park. (What was I thinking?)…read more I'd never used a self-serve dog wash, and they said to just come in--and laughed at how muddy she really was. It was a little pricey at $18 but they were conveniently located, provided everything we needed for our state of disaster (including a big waterproof apron for me), and welcomed my little mutt like we were going to a party.

I stopped by to inquire about daycare services after hearing mixed reviews--some good, some not so…read moregreat. When I arrived, there was no one at the front desk. Instead, an employee was sitting at a small table in the lobby .I waited about 3-5 minutes, but still, no one came to greet me, standing there I noticed to lobby was a little dirty and smelly. Decided to leave and come back another time . As I turned around, I noticed something concerning (see attached photo). I commented, "Wow, that's not safe," and the employee casually responded, "Yeah, that's been like that for a couple of months now. I hope they fix it soon." That was all I needed to decide not to come back. What really sealed it for me was learning that they board dogs overnight--with that same door left unlocked. That's a major safety concern.