The man was helpful. He didn't pick the most expensive item, but found it when I asked for it. He…read morealso switched the windshield wipers for me.

Second time going to an O'Reilly's and being told they couldn't help me with changing my headlight…read more The guy helping me seemed nice enough and helped me in buying the headlights I needed but told me he couldn't help install them because he was the only one on floor. It's really disappointing that a service is advertised as being done there but then you get told no they can't do it. Will not be back to an O'Reilly in the future.

terrible service over phone "Jim" had a bad attitude over a simple question. I recommend some…read morecoaching

Overall experience in advanced auto parts has been great, however when went in this particular…read morelocation at 6h30pm to get my check engine light on... the answer that i got was that they "wouldn't go out after dark and it was to windy". Went to autozone and got that taken care of. Do yourself a favor and go to the autozone in Framingham, because customer service here sucks big time...!

Incredible resource for performance and other automotive needs. Huge inventory and amazingly…read moreknowledgeable owner/staff. Don't go anywhere else,

just bought a tremec tkx tranny from Mike Forte. amazing experience, cant recommend this place…read moreenough. he's very knowledgeable and helpful in every way. I'm never going anywhere else for hot rod parts. so glad I found this place. Best customer service I've found anywhere. five stars in every category.

I was at this location yesterday to pick up a starter and cable connector. My Machanic came by to…read moredo work on my vehicle and the starter was used. Had to take it to another location and get a NEW one. I'll never go to this location again. The audacity to sell a used one is not something I would expect from this establishment.

Went in to check my check engine light which takes 5 seconds and after waiting 15 minutes in line…read morefor one customer to be rung up was not even allowed to get my question out before I was told absolutely not we don't have enough people on to have the time for that. There were 3 employees on and again it takes 5 seconds and she didn't even let me ask the question so who knows what she thought I was asking for. Ridiculous. I could do it myself if you gave me the reader and since you have a "loan-a-tool" service, that should've been an option. Horrible service.

Quality parts at fair prices. Very friendly and knowledgeable crew.read more

So to be honest I never done a review for any place but I just had to type this out here so I go…read moreinto auto zone great communication no bad attitudes everybody there is extremely helpful but they didn't have what I wanted but I still left in good spirits then I go to car quest across the street and I walk in I don't have a soft voice I'm a loud person so this elderly man asked is there something we can help you with I simply ask where are the tow hooks plain as day he asks what!? Tow hooks! What? The guy sitting next to him states that there in a specific isle and I'm like thank you then I hear the conversation between them and I'm pretty sure the old man still asked what he wanted and he said tow hooks so I'm wondering around because there not the specific ones I want so I pull something off eBay to show the old man if this is the specific brand that they carry he says I don't even know what the hell that is I just walked away ignoring him I'm just thinking to myself why they letting a senile heavily handicapped man work there with no customer skills brotha learn how to handle customers the right way or just bring your self to a elderly home time to retire ma brotha and yea I'm kinda butthurt it is what it is people who work in certain places gotta have good customer service learn how to enter act with humans don't talk to me like I'm a punk kid have some respect

If you're looking for a trustworthy mechanic in Sherborn, I can't recommend Rose's Automotive…read moreenough. From the moment you walk in, you're treated like family, and the level of service is outstanding. Kevin, one of their top technicians, always makes sure my car is in excellent shape and explains the work clearly. Allan was incredibly helpful with the State Inspections ... thanks to him, my car passed smoothly. Rick and Mike, the Service Writers, are amazing at keeping customers informed, answering questions, and making the whole process stress-free. I've gone to Rose's for oil changes, brake repairs, and routine maintenance, and every visit has been consistent: professional, reliable, and honest. What I love most is that they only recommend what's truly necessary, never pushing for extras. And let's not forget the waiting area, I absolutely loved it! Super comfortable, with snacks and drinks available while you wait for your car. It's the kind of detail that makes the whole experience even better (and a little fun too). It's also worth mentioning that under the new ownership of Pete and Marie-Claire, the shop feels even more welcoming and well run. They've clearly done an excellent job continuing Rose's long tradition of quality service. Thanks to this team, I know my car is safe and in great hands. For anyone looking for auto repair in Sherborn MA with a personal touch and dependable results, Rose's Automotive is the best choice.

Great auto shop in MetroWest. I've compared their prices to other shops and they are right in line…read moreor less than other options in the area. More importantly, they are super friendly and their communication is top notch. They were performing an oil change for me and diagnosing a sound I was hearing that turned out to be a bad ball joint. They researched my make and model and found a known defect, which was covered under my car's powertrain warranty. I was able to have the dealership perform the fix at no cost to me. They saved me at least $1,000. Highly recommend this auto shop.

Having been a car owner for decades means having tried a lot of repair shops. BDR automotive is by…read morefar the best place ever that I have ever used. The ease of obtaining a timely appointment is wonderful, the speed at which a problem is diagnosed, information and repair options relayed, and car fixed at a very good rate a huge plus. I will never go anywhere else!

Update, finally got my truck fixed. They were fabulous and followed up every step. They weren't…read moregoing to charge me for the final visit too. Very, very good customer service!