1. Ashland Auto Sales

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Ashland, MA

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Ashland Auto Sales

4.0 (6 reviews)
Open • 9:00 am - 6:00 pm

Services - Ashland Auto Sales

Auto detailing work

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Direct Automecca

Direct Automecca

(176 reviews)

Let's start with the website is well organized and each car has many many pictures. All cars also…read morecome with car fax which is always a plus. The cars they have are all nice and priced very well which is why my boyfriend decided to purchase his truck here. I originally went in first to checkout a truck while he was at work and the sales person came back after his shift ended to show my boyfriend the truck. We had been looking for a while and this particular truck hit all the marks and some and I knew it was it. My boyfriend fell in love with the truck and decided to purchase it. A couple employees stayed late to help us out which was nice but it wasn't the most friendly experience we've ever had when buying something for a lot of money. This was all done on a Wednesday and we were told we'd get the truck Monday. We drove and hour to give money on Sunday so we could pick up the truck Monday. We couldn't pick up the truck on Monday. Disappointed we called our bank to see why the loan hadn't gone through and they said they didn't receive the paperwork until Saturday even though we filled everything out Wednesday? So annoyed at this point we had to wait and extra two days. We also had to get the plates ourself and ended up at the wrong RMV. Natick does not do plates so don't go there. Once we got the plates we were in out with the truck in under 15 minutes. It's clear they sell many cars monthly which is awesome for them but the overall experience was more stressful than it should have been. This isn't your typical dealership where you are catered to and made sure you are happy with your purchase like the big dealerships. I guess you can justify the price for the experience because their prices are just to good and hard to beat. My boyfriend loves his truck and it is very nice but there were times in the process he was extremely frustrated and disappointed with the overall process. Come here for the prices and the quality of the vehicles because they are worth it. Just be prepared not to be blown away with customer service but for sure with the ticket price!

Dont buy the over priced extended warranty and honestly don't buy from them at all. Checked to see…read moreif they were still in business as we are getting ready to trade in the over priced turd they sold us. Unfortunately they are still scamming people. Drove from Maine to Mass to look at what looked like a decent low mile Suburban. Looked decent at first but after a test drive, I did an in depth look around the vehicle. They let me test drive it without any air intake on it. Wide open throttle body. Leaking transmission lines. Many scratches that could be buffed out. Breaks were squeaky so I mentioned that. I noted all of these issues as well as the interior being filthy. Also noted a slight lifter tick but that wasn't overly concerning as it only had 87k on it. They said they would address all of these things. Thankfully they did put the air intake back on. They cleaned the transmission line. Not replaced. So it's been leaking since we got it. No interior detailing done at all. Had to do the breaks within a year of purchase. They never did them. They buffed the exterior but it was poorly done. Buff marks everywhere and none of the scratches were addressed and the clear coat on the hood was clearly lacking or missing entirely because my hood began to fade within a year. Now for the best part. Went to use to warranty for the AC which went out after a year and should have been covered. Direct Auto never filed the paperwork. And after calling over 10 times and fighting with the warranty company as well, I filed with the BBB and Direct Auto never responded. We paid almost 4k for this warranty and never got to use it Even though we needed it. Now at only 137k on a typically reliable engine, the crank and rear main seals have gone out on it and it's running rough despite proper regular maintenance. Absolutely never buy from them. We are upside down by alot. Also I found our trade in about a week later listed for twice what they gave us! A %100 mark up and they refused to budge on their price and refused to give us any of the trade in value in cash. You've been warned.

Auto Bright Car Care

Auto Bright Car Care

(55 reviews)

I bought an unlimited car wash membership plan, and suddenly I was not able to access the car wash…read moreas they use an automated car recognition system. I decided to speak to a representative on site, but all of the representatives ignored me and refused to speak to me. When I was finally able to speak to someone, they told me that I was not able to use the system anymore because I did not have a front license plate that was able to be picked up by the system. They even refused to manually redeem the unlimited membership for me despite showing them my active membership status. They also do not offer a barcode or code to enter into the terminal to redeem. They then said there was nothing else they could do to help me and when I reached out to their customer service I find out they don't even have an active email to contact for assistance. Thus, I wasted a $40 membership because THEIR system couldn't not recognize my car. I DO NOT recommend as they are not professional and do not care if you experience any issues. I attempted to reach out via the phone number listed multiple times but only reached a voicemail. I could not cancel the membership because it requires that you contact them, via the number provided, thus I was charged again for a membership I could not use. My only option was to contact my bank to get rid of the charge. In regard to the front license plate requirement, it seems rather restrictive and excluding given not every car has a front license plate especially if the car is registered outside the state of Massachusetts. I recommend that you (the owner) look into a back plate option.

Delighted with the full detailing Auto Bright did on my car! After hauling plants, mulch, trash to…read morethe dump, doing a house move, and helping steward a local beach, my car needed thorough cleaning. When I picked up my car I was thrilled. It practically sparkled, inside and out.

Ashland Auto Sales - auto_detailing - Updated October 2026

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